Continuity Indicators - Aneel
Continuity Indicators - Aneel
Continuity Indicators - Aneel
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INSIDE THE<br />
ELECTRIC BILL<br />
PUBLIC UTILITY INFORMATION
INSIDE THE<br />
ELECTRIC BILL<br />
PUBLIC UTILITY INFORMATION
National Electric Energy Agency - Brazil<br />
Board of Directors<br />
Jerson Kelman<br />
general-director<br />
Edvaldo Alves de Santana<br />
Joísa Campanher Dutra Saraiva<br />
José Guilherme Silva Menezes Senna<br />
Romeu Donizete Rufino<br />
directors
N A T I O N A L E L E C T R I C E N E R G Y A G E N C Y<br />
INSIDE THE<br />
ELECTRIC BILL<br />
PUBLIC UTILITY INFORMATION<br />
Brasília<br />
September 2008
NATIONAL ELECTRIC ENERGY AGENCY - BRAZIL<br />
Address: SGAN 603 Módulos “I” e “J” - Brasília - DF<br />
Zip Code 70830-030<br />
Telephone: 55 (61) 2192-8600<br />
Ombudsman: 144<br />
E-mail: institucional@aneel.gov.br<br />
Home-page: http://www.aneel.gov.br<br />
Edition<br />
Gabriela Leal<br />
Writing<br />
Daniel Martins D'albuquerque<br />
Gabriela Leal<br />
Simonne Rose de Souza Neiva Coelho<br />
Revision<br />
Salete Cangussu<br />
Art Project and Layout<br />
Christian Dantas<br />
Translation<br />
Arabera Traduções Técnicas Ltda.<br />
Revision in English – Superintendency of Economic Regulation<br />
Bruno Hatori Vidal<br />
Cataloging in Publication Data - CIP<br />
B827i Brazilian Electricity Regulatory Agency.<br />
Inside the electric bill : public utility information / Brazilian<br />
Electricity Regulatory Agency. Brasília: ANEEL, 2008.<br />
32 p. : il.<br />
CEDOC<br />
1. Electric bill Brazil. 2. Electric tariff. 3. Tariff charge. 4. Public<br />
service. I. Title.<br />
UDC 621.31:330.567.2(81)
Inform consumers, companies, authorities and society in general about the<br />
policies and regulations of the electric sector, as a form of reducing asymmetry of<br />
information between utilities and users, is one of the Brazilian Electricity Regulatory<br />
Agency (ANEEL)'s guidelines.<br />
Conscientious of the importance of that task, ANEEL faces the challenge of<br />
explaining one of its most complex attributions: set an energy tariff that is, at the<br />
same time, fair for the consumer and enough to guarantee the utility's economicfinancial<br />
balance.<br />
Translate the puzzling mechanism of tariff composition and readjustment, in a<br />
simple, direct manner, is ANEEL's objective upon launching the primer “Inside the<br />
Electric Bill”. Through this guide, several factors are presented that influence the<br />
value of the electricity bill, concerning the impacts of peculiarities existing in the<br />
service territory of each company.<br />
ANEEL intends to, with this information, show the role and the limitation of the<br />
regulatory comission in this process. In the endless search for balance between<br />
defining the fair price for those who pay for energy and an adequate remuneration for<br />
those who provide services, with the security of continuous, reliable and good quality<br />
supply, ANEEL fulfills legal decisions that outreach its decision competency. One of<br />
these decisions is the strong incidence of sector charges and tributes in the energy<br />
cost, with great impact on the tariff.<br />
With this initiative, this Agency presents the electricity tariff's “anatomy” that,<br />
despite having some specifications, according to the region and the distribution<br />
utility's profile, present, in their calculation, the same methodology.<br />
We wish you good reading!<br />
INSIDE THE<br />
ELECTRIC BILL<br />
PRESENTATION
?<br />
HOW DOES THE BRAZILIAN ELECTRIC SECTOR<br />
WORK AND HOW DOES ANEEL PERFORM?<br />
The multiplicity of applications and the mainly in the North region, which main<br />
convenience of usage of electricity became characteristics are the limitation of energy<br />
an essential resource for man's survival and exchange and thermoelectric generation.<br />
essential for the nations' socio-economic<br />
development. In Brazil, the generation of<br />
electricity by the use of the strength of river The main sector agents are the<br />
waters (hydroelectric generation) answers, generators, which produce energy; the<br />
currently, for 75% of the total capacity transmission companies, responsible for<br />
installed in the country. transporting energy from the point of<br />
generation to the consumer centers; the<br />
The country's electric systems is made distribution companies, which take the<br />
up by the National Interconnected System energy to the consumer's house, and those<br />
(SIN – Sistema Interligado Nacional) – a who commercialize it, authorized to buy and<br />
large transmission network that allows the sell energy to free consumers, or in other<br />
exchange of energy between the regions of words, those who need more than three<br />
Brazil – and by the Isolated Systems, located thousand kilowatts (3 thousand kW).<br />
TRANSMISSION<br />
GENERATION<br />
INSIDE THE<br />
ELECTRIC BILL<br />
DISTRIBUTION<br />
COMMERCIALIZATION<br />
In the past years, the Brazilian electric areas of generation, transmission and<br />
sector suffered several transformations. It commercialization of energy, demanded<br />
migrated from the state monopoly to a from the State designing the adequate<br />
competitive market, with the entrance of new structure. For this reason, in 1997, was<br />
agents in the control of energy distribution created a sector regulating agency – the<br />
companies and new investors, a role Brazilian Electricity Regulatory Agency<br />
exercised previously by the State. (ANEEL) – autarchy in special regime,<br />
linked to the Ministry of Mines and Energy<br />
The complexity of the new model with (MME).<br />
the introduction of different agents also in the<br />
07
08<br />
ANEEL's Mission<br />
Provide favorable conditions for the electricity market to develop between the<br />
agents and in benefit of society.<br />
Consumers<br />
Tariff<br />
inexpensivenees<br />
Quality of service<br />
Garantee of rights<br />
Government<br />
Strategic<br />
Interests<br />
Balance<br />
Public Interest<br />
Regulated<br />
Agents<br />
Adequate Agents<br />
Contracts honored<br />
Clear rules<br />
ANEEL has as basic functions to The new model preserved ANEEL and<br />
normalize the policies and the guidelines the National Electric System Operator<br />
established by the Federal Government for (ONS), responsible for coordinating and<br />
the electric sector, inspect service rendering supervising the centralized operation of the<br />
to society and diminish eventual conflicts that Brazilian interconnected system. It also<br />
may arise among different sector players. It created new actors, such as the Energetic<br />
also falls to ANEEL the function of granting the Research Company (EPE), linked to MME,<br />
right of exploring services, an activity whose function is to carry out studies<br />
delegated by the Ministry of Mines and Energy necessary for the planning of the expansion<br />
(MME). of the electric system; and the Chamber of<br />
Electricity Commercialization (CCEE), for<br />
In 2004, the Federal Government decided<br />
to implement the “New Electric Sector Model”,<br />
through Laws n° 10.847 and 10.848, keeping<br />
negotiation of energy on the free market.<br />
the formulation of policies for the electric Finally, to supervise service conditions<br />
sector as an attribution of the Executive and suggest actions to avoid the lack of<br />
Power, through MME, with consultancy by the energy, it instituted the Electric Sector<br />
National Council of Energetic Policy (CNPE) Monitoring Committee (CMSE), also linked to<br />
and the National Congress.<br />
MME.
?<br />
WHY IS THE ENERGY TARIFF DIFFERENT IN<br />
EACH STATE?<br />
Between the 1970s and 1990s, there was for inflation control – the minimum<br />
just one electricity tariff in all of Brazil. The remuneration planned for the distribution utility<br />
consumers from various states paid the same wasn't reached, generating a vicious cycle,<br />
value for energy consumed. This value with breech between distributors and<br />
guaranteed the remuneration of the generators and lack of economic-financial<br />
distributions utilities, despite their efficiency, capacity for carrying out new investments. In<br />
and the companies that didn't profit were this context, Law n° 8.631/1993 arose, though<br />
maintained by those that did and by the Federal which the tariff became set for each<br />
Government. distribution utility, according to the specific<br />
characteristics of each utility's service territory.<br />
This tariff modality did not encourage the<br />
companies to be efficient, because the entire And, in 1995, Law n° 8.987 was approved<br />
cost was paid by the consumer. For several which guaranteed the economic-financial<br />
regions – among them the contention of tariffs balance to the utilities of electricity distribution.<br />
Editing of Law 8.631/93<br />
which put an end<br />
to tariff uniformizing and to<br />
guaranteed remuneration.<br />
INSIDE THE<br />
ELECTRIC BILL<br />
Introduction of the<br />
economic-financial<br />
balance concept<br />
(Law 8.987/95).<br />
Since then, one tariff per concession This way, the energy tariffs reflect<br />
area (geographic territory where each peculiarities of each region, such as number<br />
company is obligated by contract to supply of consumers. kilometers of network and<br />
electricity) was established. If this area market size (quantity of energy served by a<br />
coincides with that of one state, the tariff is determined infrastructure), compared<br />
one in the federative unit. Else, different energy cost, state tributes and others.<br />
tariffs co-exist within the same state.<br />
09
10<br />
?<br />
IT IS IDEAL THAT THE TARIFF BE ENOUGH TO:<br />
Guarantee the supplying of energy with quality<br />
Guarantee service renderers sufficient profits to cover<br />
the efficient operational costs and remunerate<br />
investments necessary to expand the capacity and<br />
guarantee good serve quality<br />
WHAT ELSE IS INLAID IN THE COST OF ENERGY<br />
THAT REACHES THE CONSUMERS?<br />
It is the distribution utility's obligation to take should be covered by the energy tariff. In<br />
electricity to its consumers. To fulfill this general, the electric bill includes the<br />
commitment, the company has costs that indemnification of three distinct costs:<br />
energy<br />
generation<br />
energy transportation to<br />
the houses (wires)<br />
transmission + distribution<br />
+ +<br />
charges<br />
and taxes
R$ 40,00<br />
R$ 35,00<br />
R$ 30,00<br />
R$ 25,00<br />
R$ 20,00<br />
R$ 15,00<br />
R$ 10,00<br />
R$ 5,00<br />
R$ 0,00<br />
How much is paid per component on an<br />
electric bill of R$100.00 (average/Brazil 2006)<br />
R$ 33,27<br />
R$ 5,96<br />
R$ 27,50<br />
R$ 33,27<br />
Source: Economic Regulation Department (SRE) ANEEL 07/2007<br />
INSIDE THE<br />
ELECTRIC BILL<br />
Starting with Law n° 10.848/2004, the Additionally to these costs, there are<br />
value of energy generation bought by the charges and taxes (related in the next item),<br />
distributors to resell to their consumers which are not created by ANEEL, but by<br />
began to be determined in public auctions. laws. Some of them are included only on the<br />
Before this law, the distribution companies distribution cost, while others are included<br />
could freely buy energy to be resold, with a in the generation and transmission costs.<br />
price limit set by ANEEL. The objective of the<br />
auctions is to guarantee competition and<br />
best prices, besides the transparency in the When the electric bill arrives to the<br />
cost of energy purchase,. consumer, he pays for buying energy<br />
(remuneration of the generator), the<br />
The transportation of energy, from the transmission (the transmitting company's<br />
generation point to the final consumer, is a costs) and the distribution (services<br />
natural monopoly, for the competition in the rendered by the distributors), plus the<br />
segment doesn't bring economic benefits. charges and taxes determined by law,<br />
For this reason, ANEEL performs for the destined to the government. If we consider<br />
tariffs of this segment to be composed just by the component “charges and tributes” apart,<br />
the costs that effectively relate to the in 2006, the costs were R$8.54 and<br />
services rendered, in a manner to make R$24.73, respectively, summing R$33.27<br />
them fair. for this component.<br />
Purchase of Energy<br />
Transmission<br />
Distribution (Component B)<br />
Charges and Taxes<br />
11
12<br />
TO FIND OUT MORE<br />
Even if the consumer doesn't use electricity or a determined<br />
period, when he travels, for example, the distributor charges a minimum<br />
value on the bill. This takes place because the company has to maintain its<br />
electric system and its service structure in perfect functioning for the<br />
consumer to be able to use energy at the moment he wants. Or in other<br />
words, even if the switch is not one, the entire electric network should be<br />
maintained in a stand-by to serve the consumer unit. This is the so-called<br />
availability cost, present in the applicable tariffs for billing the served<br />
consumer units in low supply tension.<br />
ANEEL Order 456/2000 established the minimum values for each profile of<br />
residential consumer. For the mono-phase* and bi-phase units with two<br />
conducers, the minimum chargeable value 30 kWh, even if there is no<br />
consumption. For bi-phase units*, the minimum charge will be equivalent<br />
to 50 kWh, and for tri-phase * units the value will correspond to 100 kWh.<br />
For this value to not be charged, the consumer has the option of requesting<br />
that the distribution utility cut his consumer unit from the distribution<br />
network. However, when they decide to reestablish the energy<br />
consumption, they will have to pay a fee for the execution of reconnecting<br />
to the network.<br />
*The mono-phase consumer unit is connected to the electricity network by one phase (where<br />
the energy runs) and one neutral (to close the circuit), or in other words, two conducers. The<br />
bi-phase connection is done through two phases and one neutron (three conducers), while<br />
the tri-phase is connected by three phases and one neutral (four conducers). The number of<br />
phases should increase the greater the load is (demand and consumption) of the consumer<br />
unit to guarantee more quality and safety in the energy supply. For example, in a house where<br />
there are few household appliances and the energy consumption is small, the consumer unit<br />
will be mono-phase. If new electric equipment is installed, an energy overload may happen<br />
and, in this example, the first sign that the consumer should reinforce installation and change<br />
to a bi-phase is the constant activation of the breaker.<br />
Phase<br />
Phase<br />
Phase<br />
Phase<br />
Neutral<br />
Neutral<br />
Phase<br />
Phase<br />
Neutral<br />
Monophase<br />
Quarter phase<br />
Tri phase
?<br />
WHAT ARE TE SECTOR CHARGES AND WHAT<br />
ARE THEY FOR?<br />
They are contributions defined in laws Check on the table below the value of<br />
approved by the National Congress, used for sector charges paid by consumers in 2006.<br />
specific purposes.<br />
* updated until 06/11/2007<br />
** 2006/2007 Cycle<br />
INSIDE THE<br />
ELECTRIC BILL<br />
Charge What it is for<br />
How much was<br />
collected in 2007 in<br />
sector charges<br />
(R$ Million)<br />
CCC<br />
Fuel Consumption Bill<br />
Subsidy the thermal generation mainly in the<br />
Northern region (Isolated Systems)<br />
2,870.6<br />
RGR<br />
Global Reversal Reserve<br />
Refund assets connected to the utility and<br />
promote the electric sector expansion<br />
1,327.7*<br />
TFSEE - Electric Energy<br />
Service Inspection Fee<br />
Provide resources for ANEEL's functioning<br />
Provide the energetic development from<br />
324.97<br />
CDE<br />
Energetic Development Account<br />
alternative sources; promote energy service<br />
universalization, and subsidize the Low<br />
Income residential sub-class<br />
2,313.1<br />
ESS<br />
System Service Charges<br />
Subsidize the maintenance of reliability<br />
and stability of the National<br />
Interconnected Electric System<br />
85.9<br />
PROINFA Subsidy the alterative Energy sources 637.7<br />
P&D – Research and Promote scientific and technological researches<br />
Development and Energetic related to electricity and the sustainable use of 331.9**<br />
Efficiency<br />
Natural resources<br />
ONS<br />
System’s National Operator<br />
Provide resources for the functioning of the<br />
ONS<br />
10.7<br />
CFURH<br />
Compensate financially the use of water and<br />
Financial compensation for the productive lands for the electricity<br />
1,232.74<br />
use of Water resources<br />
generation<br />
Itaipu Royalties<br />
Pay for the energy generated according to the<br />
Brazil/Paraguay Treaty<br />
414.26<br />
The electric system charges should cost approximately R$ 9.5 billion in 2007<br />
Source: Economic Regulation Department (SRE) ANEEL 07/2007<br />
Observe that each charge determined impact the tariff, and, consequently, the<br />
by law is justifiable, if assessed individually. consumer's payment capacity.<br />
However, when considered in a group, they<br />
13
14<br />
?<br />
WHAT ARE Taxes AND WHAT ARE THEY FOR?<br />
They are compulsory payments due to On electric bills, municipal, state and<br />
the government, coming from a legal federal taxes are present. The distributors<br />
determination, which guaranteed resources just collect and pass on these taxes to the<br />
to develop its activities. In Brazil, the tributes competent authorities for their charging.<br />
are embedded in the prices of products and ANEEL publishes, through a resolution,<br />
services. This means that on water, electric the value of the energy tariff, not including<br />
and phone bills, in the purchase of food the taxes, by consumer class (residential,<br />
products and goods and in the contracting of commercial, industrial, etc.). Based on<br />
several services, the consumers pay these values, the energy distributors<br />
tributes, at a later date passed on to the include the taxes (PIS, COFINS, ICMS and<br />
public accounts by the companies that CIP) and emit the electric bills that the<br />
collect them. consumers pay.<br />
$<br />
TAXES LAID ON THE ELECTRIC SECTOR<br />
FEDERAL Taxes<br />
Social Integration Programs (PIS) and Contribution to the Social Security<br />
Financing (COFINS): charged by the Union to maintain programs aimed at the worker<br />
and to serve the Federal Government's social programs. The application of these taxes<br />
was recently altered, with elevation in the value of the electric bill. With the issuance of<br />
Law n° 10.637/2002, 10.833/2003 and 10.865/2004, PIS and COFINS had their rates<br />
altered to 1.65% and 7.6%, respectively, in a non accumulative manner. This way, the<br />
average rate of these taxes varies with the volume of credits verified monthly by the<br />
distribution utilities and with the PIS and COFINS paid on the costs and expenses during<br />
the same period, such as energy purchased for resale to the consumer. The table on the<br />
next page shows the two calculation systems.<br />
STATE TAXES<br />
- Tax on Circulation of Merchandise and Services (ICMS): foreseen in article 155 of<br />
the 1988 Federal Constitution, this tax lays on the operations related to the circulation of<br />
merchandise and services and is the competency of the State governments and the<br />
Federal District. The ICMS is regulated by each state's tributary code, or in other words,<br />
established in law by the legislative houses. Thus they may vary. The distribution utility<br />
has the obligation to carry out the charging of the ICMS directly on the bill and pass them<br />
on entirely to the State Government. Its calculation is also done based on gross revenue,<br />
as the demonstration below.
- +<br />
X<br />
-<br />
Previous System (cumulative) Current System (not cumulative)<br />
Aliquots<br />
Aliquots<br />
PIS - 0 .65%<br />
PIS - 1.65%<br />
COFINS - 3.00%<br />
COFINS - 7.60%<br />
Example - cumulative<br />
Example - not cumulative<br />
Gross Profit R$ 10,00.00 Gross Profit<br />
R$ 10,00.00<br />
PIS R$ 65.00 PIS<br />
R$ 165.00<br />
COFINS R$ 300.00 COFINS<br />
R$ 760.00<br />
PIS/COFINS to pay R$ 365.00 1-PIS/COFINS to debit R$ 925.00<br />
Costs and/or Expenses<br />
2-PIS/COFINS to credit<br />
(incident on costs and<br />
expenses)<br />
PIS/COFINS to pay (1-2)<br />
Effective or average”<br />
Effective or average”<br />
Aliquot<br />
3.65%<br />
Aliquot<br />
The PIS and COFINS are calculated based on gross revenue, or in other words,<br />
the taxes themselves are part of the calculation base.<br />
Method OF CALCULATION<br />
MUNICIPAL TAXES<br />
R$ 4,000.00<br />
R$370.00<br />
R$555.00<br />
5.55%<br />
The gross revenue base of the ICMS, PIS The distribution utility, receiving the<br />
and COFINS tributes is established by values charges on the electric bills,<br />
corresponding federal laws and implies that discriminates the taxes to be collected to the<br />
the value of these tributes integrate the Union the component referring to the PIS<br />
calculation base on which lays on its and COFINS, and to transfer to the States,<br />
respective rates. according to the corresponding state laws,<br />
the part equivalent to the ICMS.<br />
Value to be charged<br />
from the consumer<br />
=<br />
INSIDE THE<br />
ELECTRIC BILL<br />
value of the tariff published by ANEEL<br />
1 - (PIS + COFINS + ICMS)<br />
- Contribution for Financing the Public Lighting Service (CIP): foreseen in article<br />
149-A of the 1988 Federal Constitution which establishes, among the municipalities'<br />
competencies, to regulate, according to the specific law approved by the Municipal<br />
Chamber, the form of charging and the CIP calculation base. Thus, any and all<br />
responsibilities for project, implementation, expansion, operation and maintenance of<br />
public lighting installation services are attributed to the Municipal Public government. In<br />
this case, the distribution utility just collects the public lighting fee for the municipality.<br />
15
16<br />
R$/MWh<br />
350<br />
300<br />
250<br />
200<br />
150<br />
100<br />
50<br />
0<br />
R$ 8,05 (5,22%)<br />
AVERAGE TARIFF BRAZIL<br />
R$ 154,05 / MWh<br />
(100%)<br />
R$ 48,66<br />
(31,58%)<br />
R$ 47,69<br />
(30,95%)<br />
R$ 49,65<br />
(32,23%)<br />
108,11%<br />
125,34%<br />
103,94%<br />
2001 2006<br />
R$ 304,37 / MWh<br />
R$ 101,27<br />
(33,27%)<br />
R$ 83,70<br />
(27,50%)<br />
R$ 18,14 (5,96%)<br />
R$ 101,26<br />
(33,27%)<br />
Generation Transmission Distribution Charges + Taxes<br />
In the graphic above it can be observed represents just 5.96% of the electric bill<br />
that, since 2001, the value of the value and that these investments are<br />
transmission cost was the item that grew the essential for allowing the flow of energy<br />
most in the electric energy market between regions in the periods of lack of<br />
(125.34%). This increase happened due to rain. The second segment which grew the<br />
heavy investments made in the tranmission most (108.11%) was charges and taxes<br />
grid, (high tensions) to allow the flow of which represent more than 33.27% of the<br />
energy between the different regions of the electric bill value, being, therefore, the<br />
country, in the intention of increasing the greatest impact item, after generation. The<br />
reliability of the national electric system distribution (75.5%) and the energy<br />
concerning the availability of water in the purchase (103.94%) had the lowest growth.<br />
reservoirs of the hydroelectric plant. Even though, this increase was higher than<br />
inflation for the period (page 24), for<br />
However, it is pointed out that this item reasons that will be explained later.<br />
97,6%<br />
75,5%<br />
Source: SRE ANEEL 07/2007
?<br />
HOW IS THE ENERGY TARIFF VALUE DEFINED?<br />
The electricity distribution utility signed In this contract the rules are set for<br />
with the Union (Granting Power), since electricity distribution service rendering and<br />
1995, a “concession contract”, which is a three tariff settlement mechanisms are<br />
public document and available on the foreseen.<br />
Agency's Internet page (www.aneel.gov.br).<br />
Tariff<br />
Review<br />
Tariff<br />
Readjustment<br />
INSIDE THE<br />
ELECTRIC BILL<br />
Extraordinary<br />
Tariff Review<br />
THESE MECHANISMS ARE APPLIED TO:<br />
Allow the energy tariff to be fair to consumers<br />
Define a tariff sufficient enough to cover the service costs<br />
with the quality level established by ANEEL<br />
Remunerate the investments acknowledged as prudents<br />
Encourage the increase of efficiency and the quality<br />
of services rendered by the distribution utilities<br />
Guarantee service covering the market without<br />
geographic or income distinction<br />
17
18<br />
To understand how these mechanisms are applied to maintain the distribution leasers'<br />
economic-financial balance, follow the reasoning below:0<br />
Imagine you are the manager of a value that, added to that paid by the<br />
condominium who needs to determine others, will compose revenue capable<br />
the monthly value to be paid by the of covering condominium expenses,<br />
residents. You will pay the costs with c o n s t r u c t i o n p r o j e c t s a n d<br />
water and taxes, which, actually, are investments.<br />
just divided among the residents. To a certain extent, this also applies to<br />
There will also be other costs, such as the Regulatory Agency in the definition<br />
staff payments, cleaning products and of the energy tariff. ANEEL, following<br />
construction projects, which can be to utility contracts dispositions, set<br />
controlled to spend more or less, values that, added up, represent<br />
according to the condominium's need. revenue sufficient for the distribution<br />
Thus, you will have to apply the utility to cover its efficient costs and<br />
dispositions of the condominium make prudent investments for the<br />
decree to collect, from each resident, a maintenance of service quality.<br />
The revenue required by the company, called “distribution service revenue”, can be divided in<br />
two large set for passing on costs:<br />
Component A: uncontrollable costs that are just passed on to<br />
the energy tariff and are independent from the distribution company's<br />
management (in the example of the condominium, the costs of water<br />
and taxes, which the manager just divides among the residents).<br />
Component B: controllable costs, or in other words, managed<br />
by the distributor itself. Part of this component are the expenses with<br />
operation and maintenance, the quota of depreciation and<br />
remuneration of the investments (in the example of the<br />
condominium, these are the costs with staff, cleaning products and<br />
construction projects, which the manager has a way to manage).
Distribution service Revenue<br />
Component A<br />
Component B<br />
Energy Purchase<br />
Operational Costs<br />
Transmission Depreciation Quota<br />
Sector Charges<br />
INSIDE THE<br />
ELECTRIC BILL<br />
Investment<br />
Remuneration<br />
Understand how the updating of this revenue is done by the mechanisms mentioned,<br />
according to Law n° 9.427/1996 and the Concession Contract.<br />
A) TARIFF READJUSTMENT: reestablishes the purchase power of the<br />
distribution utility's revenue, according to the formula foreseen in the concession<br />
contract. It takes place annually, on the contract anniversary, except in tariff review. For<br />
the application of this formula, all of the distribution company's uncontrollable costs<br />
(Component A) are calculated, or in other words, the new values of sector charges,<br />
energy purchase and transmission costs are verified. The other costs, contained in<br />
parcel B, are adjusted for the IGP-M, from Getúlio Vargas Foundation. The adjustment<br />
of parcel B still depends on another component, the X factor, an index set by ANEEL at<br />
the time of the tariff review. Its function is to divide with the consumer the distribution<br />
company's productivity earnings, due to the growth in the number of consumer units and<br />
of the increase of the existing market consumption, which contributed to the tariff<br />
inexpensiveness.<br />
Readjusted Revenue<br />
Parcel A (updated) + Parcel B x (IGP-M - X Factor)<br />
19
20<br />
TO FIND OUT MORE<br />
Until 2004, the Tariff Readjustment Index (IRT) accounted for the<br />
variation of some items in Component A just on the day before the<br />
distribution readjustment date, as foreseen in the concession contract<br />
(Economic IRT). This way, if the dollar value used for the purchase of<br />
energy by the distribution company rose or fell on the day before the<br />
readjustment, the calculation would be done on that quotation, not<br />
considering the oscillation of the currency value throughout the year. This<br />
hindered the precise calculation of the company's cost variations. For this<br />
reason, in November 2004, the Government created the Compensation<br />
Account of Component A Items (CVA), which began to account for the<br />
register of variation of some Component A items during the entire period<br />
between one readjustment and another (IRT Financial).<br />
In the example of the condominium, suppose that even if the annual fee<br />
has risen from R$ 500 to R$ 550 (10%) there was the need for an extra fee<br />
of R$ 30. In this case, R$50 would be the Economic IRT and R$ 30 would<br />
be the Financial IRT. The value to be paid in the year will have been R$ 580.<br />
The next year, the new readjustment will be based on the normal fee value,<br />
of R$ 550, and not the total of R$580, which includes the extra fee. Or in<br />
other words, if it is readjusted again 10%, the normal fee, which was R$<br />
550, will increase R$ 55 and reach R$ 605, because the R$ 30 referred to<br />
the extra fee. This way, since you paid R$ 580, upon having to pay R$ 605<br />
you will realize an increase of just 4.31% and not 10%. For a similar reason,<br />
the energy consumer perceives a different readjustment than that<br />
announced, for the percentage defined by ANEEL is not applied on the<br />
previous tariff, but on the previous tariff value minus the financial index of<br />
the past readjustment.
B) PERIODIC TARIFF REVIEW: allows for the repositioning of the tariff after the<br />
complete analysis of the efficient costs and remuneration of prudent investments, in an<br />
average interval of four years. This mechanism differs from the annual readjustment due<br />
to being more extensive and taking into consideration all the costs, investments and<br />
revenues to set a new tariff platform, adequate for the company's structure and for its<br />
market. To obtain a result that doesn't depend just on the information provided by the<br />
distribution company itself, which could contaminate the review process, ANEEL uses<br />
the “reference company” methodology. It is a theoretic model that reflects effective<br />
operational costs for an ideal distribution utility and the prudent investments made by the<br />
distribution company for service rendering and which will have right to remuneration of<br />
the tariffs charged from the consumers. This investment is called Remuneration Base.<br />
The depreciation costs refer to the necessary quantity for the formation of financial<br />
resources designated to replacing the investments made prudently for electricity service<br />
rendering at the end of its useful life. The capital remuneration refers to the reward paid to<br />
the investor for the capital employed in service rendering. This mechanism is<br />
prospective, or in other words, the distribution utility's historic costs are not considered<br />
as a reference for its future costs. The future reference costs are created by ANEEL to<br />
encourage the distributing companies to seek greater efficiency.<br />
However, when holding a tariff review, a new value is reached for Component B, which<br />
should, also, be added to the value calculated for Component A.<br />
Reviewed Revenue:<br />
INSIDE THE<br />
ELECTRIC BILL<br />
Updated Component A + New value for Component B<br />
Operational<br />
costs<br />
Depreciation<br />
quota<br />
Investment<br />
Remuneration<br />
- reference company<br />
- remuneration base x<br />
depreciation rate<br />
- remuneration base x<br />
return rate<br />
21
22<br />
C) EXTRAORDINARY TARIFF REVIEW: is aimed to serve the very special<br />
cases of justified instability. It can take place at any time, when some unpredictable event<br />
affects the utility financial-economic balance, such as the creation of a new sector<br />
charge. Until the moment, few cases justified its application.<br />
TO FIND OUT MORE<br />
In the application of electricity tariffs, the consumers are identified by<br />
consumption classes and subclasses: residential; industrial; commercial<br />
and service; rural; governemnt; public lighting; public service and own<br />
consumption. Each class has a distinct tariff structure, according to the<br />
peculiarities of energy consumption and the power demand.<br />
Until 2003, there was a crossed subsidy in the calculation of tariffs, or in<br />
other words, the consumers fit in the Low Tension classes, such as<br />
residential, paid part of the costs of consumers served in High Tension,<br />
such as the industrial consumers. With the issuance of Decree 4.667/2003,<br />
guidelines were determined for opening and realigning tariffs, in a manner<br />
that, each year starting in 2003, the subsidy was reduced a little, until be<br />
extinct in 2007. For that reason, in the period of 2003 to 2007, the Low<br />
Tension tariff updating indexes will have been lower than the High Tension<br />
ones.<br />
Consumer Classification<br />
High Tension<br />
A1 supply tension equal to or greater than 230 kV<br />
A2 supply tension of 88 kV to 138 kV<br />
A3 supply tension of 69 kV<br />
A3a supply tension of 30 kV to 44 kV<br />
A4 supply tension of 2.3 kV to 25 kV<br />
AS - supply tension less than 2.3 kV, served by the underground distribution<br />
system and invoiced in Group A exceptionally<br />
Low Tension<br />
B1 residential and low income residential<br />
B2 rural, rural electrification cooperative and irrigation public service<br />
B3 other classes<br />
B4 public lighting
?<br />
INSIDE THE<br />
ELECTRIC BILL<br />
CAN ANEEL NOT ADJUST THE TARIFFS?<br />
No. The tariff updating mechanisms sector legislation in effect. About the<br />
( r e a d j u s t m e n t a n d r e v i e w s ) a r e subject, check the understanding of<br />
determined in the concession contracts, minister Edson Vidigal, from the<br />
signed between the Union and the Superior Court of Justice:<br />
distribution companies, and based on the<br />
“It is certain that on the opportunity of celebration of the concession<br />
contract of the electricity distribution utilities, as authorized by the<br />
pertaining legislation, clauses were inserted foreseeing maintenance<br />
mechanisms of its economic-financial balance, such as the tariff<br />
readjustment. These mechanisms have origin in the tariff policy<br />
previously approved by the National Privatization Council (CND), and are<br />
vital for public service rendering to be able to give conformity with the<br />
constitutional and legal principal that fall upon it, and which don't just<br />
allow, but make possible the celebration of such contracts between the<br />
government and the private that is ready to negotiate with the<br />
Administration, notably when handling concession contracts with long<br />
term duration.<br />
Thus I already decided in a similar hypothesis (SL57-DF): the nonfulfillment<br />
of contract clauses, hindering the real tariff value update, in the<br />
terms foreseen in the concession contract, causes serious financial harm<br />
to the distribution company, and may seriously affect the quality of<br />
services rendered and its maintenance, implying the absence of<br />
investment in the sector, harming the users, causing negative reflections<br />
in the public economy, therefore inspires insecurity and risks in the<br />
contracting with the Public Administration, repelling investors, resulting in<br />
severe consequences also for public interest as a whole, besides, of<br />
course, influencing negatively the Brazil Risk". (our underlining).<br />
I understand that public interest is not summed in the contention of tariffs<br />
being evidenced, also, in the continuity of energy supply; in the<br />
maintenance of public service concession contract, in a manner to make<br />
possible investments in the sector, for the country to not return to the<br />
darkness. This way, the non-fulfillment of what was legally agreed to, with<br />
the official seal from the Judiciary Branch, can, in this case, affect its<br />
economic-financial balance, especially because there is no way to omit<br />
the Country's real inflation that will affect those it contracts in long term.”<br />
(SLS 162, 2005/0126743-9, dated 09/20/2005)<br />
23
24<br />
?<br />
WAS THE TARIFF READJUSTMENT SUPERIOR TO<br />
THE INCREASE OF THE MINIMUM WAGE AND<br />
OTHER PUBLIC SERVICE?<br />
The sector model adopted to update raised above the IGP-M, due, mainly, to<br />
the electricity distribution company's the increase of number of charges and<br />
tariffs is not based on inflation indicators their values.<br />
or on the minimum wage correction. Just<br />
in the years that tariff readjustments take In the graphic below, we compared<br />
place is the IGP-M used to update the the energy increases with other public<br />
items contained in Component B services and other indicators, from<br />
(controllable costs). In these years, 2003, the first year of the tariff review<br />
Component A, which reflects the sum of cycle, until March 2007 (before the<br />
costs that are divided among the beginning of the second cycle),<br />
consumers of a concession, have been according to IBGE data (%):<br />
90,00<br />
*Minimum Wage<br />
61,27 61,04 58,25 57,39 56,37 54,46 51,36 49,98<br />
Tolls<br />
Water and<br />
Sewage Fee<br />
Office of<br />
Notary Public<br />
Automobile<br />
Insurance<br />
Urban Buses<br />
Health Insurance<br />
Subway<br />
Interstate<br />
Buses<br />
43,86 42,84 41,80<br />
38,36<br />
* Nominal variation from 2003 to March 2007. According to DIEESE, the real increase (with inflation discounted by the<br />
INPC of the period) is 32.1%.<br />
Landline phones<br />
Pipe Gas<br />
Residential<br />
Electricity<br />
Diesel<br />
29,85<br />
29,81<br />
IGPM<br />
IPCA<br />
27,82<br />
21,84<br />
Gasoline<br />
Alcohol
?<br />
WHY DOES ANEEL NOT RECONCILE THE TARIFF<br />
POLICY WITH THE MINIMUM WAGE OR THE<br />
WORKER'S INCOME?<br />
Because this action is outside the the National Congress, and the energetic<br />
competencies attributed to ANEEL. The policies and tariffs are formulated by the<br />
laws, which ANEEL fulfills, are elaborated by Federal Government.<br />
?<br />
INSIDE THE<br />
ELECTRIC BILL<br />
DOES ANEEL INSPECT THE DISTRIBUTION<br />
COMPANIES?<br />
Yes. Inspection is an instrument that according to a set annual calendar. Eventual<br />
ANEEL and the state regulating agencies actions are also done, destined to the<br />
with pacts have available to guarantee the inspection of great relevance facts<br />
fulfillment of legal and contractual throughout the year. Two important items<br />
obligations by the electric sector companies. are assessed during the ANEEL inspections<br />
The inspection actions are permanent, at the distributor:<br />
the economic-financial aspect And the quality of electricity supply<br />
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26<br />
The consumers can contribute to the registering their complaints at the ANEEL<br />
improvement of their distributor's inspection Ombudsman (toll free call at 144) or with the<br />
presenting suggestions during the specific state agency with a pact.<br />
public hearings, held in the state to discuss<br />
the Distribution Company's Annual The inspection reports elaborated by<br />
Inspection Program; upon participating in ANEEL are public and can be found<br />
the annual research of the ANEEL on the Agency's electronic page<br />
Consumer Satisfaction Index (IASC) and (www.aneel.gov.br).<br />
?<br />
WHO INSPECTS ANEEL?<br />
ANEEL is systematically inspected by Besides these controls, ANEEL is<br />
the State Controllership of the Union (CGU) called, sporadically, to render information to<br />
by the Union Account Court (TCU) and by the the Public Ministry and Judiciary Power.<br />
National Congress's thematic Commissions.<br />
?<br />
HOW DOES ANEEL ASSESS THE ENERGY<br />
SERVICE QUALITY?<br />
The quality of electricity supplied by the interruption in the supply took place. If there<br />
distribution company is inspected by ANEEL is no fulfillment of goals the company can be<br />
as to the aspects of continuity and conformity fined in 1% of the invoicing. With the goals,<br />
with the levels of electricity tension. The the Agency's objective is to provide the<br />
continuity of the service observes the consumers a quality service with growing<br />
duration and the frequency of interruptions in improvement, as well as the guarantee of<br />
the energy supply and is measured by the gradual reduction of the global values of<br />
indicators included in the electric bill. these indicators. The distribution company<br />
has to inform, on the electric bill or in a letter<br />
attached to the bill, the DEC and FEC values<br />
ANEEL defines the goals for duration to be observed. The monthly goals for each<br />
(DEC) and frequency (FEC) indicators of the set of consumers units will be equivalent to<br />
interruptions in the energy supply in the 30% of the goal values of the annual values<br />
distribution area of each distributor. The established, while the trimester goals are<br />
DEC measures the time that a group of equivalent to 60% of the annual values.<br />
consumers went without electricity and the These annual goals are redefined in the tariff<br />
FEC indicates the quantity f times that review year for each distribution company.
<strong>Continuity</strong> <strong>Indicators</strong><br />
INSIDE THE<br />
ELECTRIC BILL<br />
DEC/DIC (Equivalent Interruption Duration):<br />
indicates the number of hours, on average, that a consumer<br />
goes without electricity during a period, usually monthly.<br />
FEC/FIC (Equivalent Interruption Frequency<br />
per Consumer Unit): indicated how many times, on average,<br />
there was interruption in the consumer unit.<br />
The DMIC (Maximum Interruption Duration<br />
per Consumer Unit): indicates the maximum time of each<br />
interruption, seeking to keep the distribution company from<br />
letting the consumer go without electricity during a very<br />
long period. This indicator began to be controlled starting in 2003.<br />
DEC and FEC are verified per concession area. DIC and FIC are<br />
individual indicators, verified per consumer unit.<br />
The conformity reflects if the energy like pressure is to the hydraulic system. The<br />
tension supplied to the consumer and the water that reaches the residences should<br />
variation of these levels is according to the have a certain level of pressure; on the<br />
values pre-established by ANEEL and contrary, it couldn't be used in the simplest<br />
adequate for the functioning of the tasks, like taking a shower. The same thing<br />
equipment and electro electronic appliances happens with electricity. Low levels or<br />
equipment of consumers in houses, stores, tension variation hinder the adequate use of<br />
factories, etc. equipment, with the risk of damaging them.<br />
When the tension level is considered critical,<br />
To understand what tension level is, the functioning or performance of the<br />
imagine that tension is to the electric system electronic devices is jeopardized.<br />
27
28<br />
?<br />
HOW DOES QUALITY INTERFERE IN THE TARIFF?<br />
The quality of energy supplied at a or the enlargement of their homes in distinct<br />
consumer unit (residence, store or industry) manners, but always according to their<br />
depends on the electric system that the income level and life quality they desire.<br />
distributing company built over years and of The costs to enlarge the electric system<br />
how this system is enlarged and maintained. and maintain it are considered at the time of<br />
The demand grows with the appearance setting the tariffs practiced by the<br />
of new consumers and the increase of the distribution companies, during the tariff<br />
quantity of energy consumed by each client. review process. The resources applied in<br />
To serve the demand with the ideal quality the enlargement compose the investment<br />
level for the adequate service rendering base to be remunerated, and the<br />
determined by ANEEL, the company needs maintenance resources are part of the<br />
to enlarge and do maintenance of the company's operational costs.<br />
existing electric system. The enlargement ANEEL does not cover necessarily all<br />
can be done by building new substations, the costs presented by the distribution<br />
transmission and distribution lines or by companies. They should result from<br />
adopting equipment with new technologies. maintenances and enlargements held in the<br />
The maintenance seeks to preserve the products in service, or in other words, those<br />
system in good conditions for the adequate used in the energy distribution. It is also<br />
energy supply. necessary that they be held in a manner to<br />
In a home, besides the estate respect the established quality criteria by the<br />
maintenance, periodic painting, cabinet Agency. Thus, in the tariff review process,<br />
fixing, electric and hydraulic installation, the costs presented by the company are<br />
there can also be the enlargement for evaluated by ANEEL to guarantee that those<br />
obtaining more comfort or by the use of a passing on the tariff are limited to those held<br />
new technology for domestic usage. having the finality of the adequate electricity<br />
Different residents, with different distribution service rendering.<br />
degrees of demands, execute maintenance
?<br />
DO THE ELECTRIC LOSS, THEFT, FRAUD AND<br />
DEFAULTING CONSUMERS IMPACT THE<br />
ENERGY TARIFF?<br />
Yes, the losses and bad debts are country, considering an average tariff of<br />
recovered, in part, by the distributors, which R$254.08 (without taxes) for February 2007<br />
results in the increase of tariffs for all the was R$ 5.5 billion.<br />
consumers. The losses in the energy<br />
distribution are divided in technical losses Starting with the first tariff review cycle<br />
(inherent to energy transportation through the (2003-2005), ANEEL started giving special<br />
networks) and commercial or non-technical treatment to the matter, including in the tariff<br />
losses (non-measured or not-billed energy just part of the value of commercial losses and<br />
consumption, through measurement error, breech. The idea is to encourage the<br />
theft or fraud). Bad debts is the sum due by distribution companies to invest in the<br />
consumer due to lack of payment. reduction of these indexes to relieve the<br />
burden of the honest, paying consumer.<br />
If we consider the 61 companies that went<br />
through the tariff review process, the non- In the case of lack of payment, the<br />
technical losses were greater than 15 methodology applied in the first tariff review<br />
thousand gigawatts-hour (GWh) and the established a trajectory of reduction of the<br />
technical losses in the range of 22 thousand value to be recognized in the tariff period<br />
GWh. The cost of non-technical losses for the (2003/2007).<br />
?<br />
WHAT CAN BE DONE TO REDUCE THE<br />
ELECTRIC BILL?<br />
ANEEL<br />
Assess the possibility of reducing the quality level demanded from the distribution<br />
company for electricity distribution service rendering, since the degree of quality is<br />
proportional to the sum of investments required. Or in other words, to have better quality<br />
energy, it is necessary to have a greater volume of resource applied. It is worth pointing<br />
out the investments already made should be admitted and the new ones can be planned<br />
and implemented under the new orientation.<br />
NATIONAL CONGRESS<br />
Reduce the number and value of sector charges and federal taxes that are included the<br />
electricity tariff.<br />
STATE<br />
Reduce the ICMS rate that lays on the electricity service.<br />
INSIDE THE<br />
ELECTRIC BILL<br />
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30<br />
MUNICIPALITY<br />
Decrease the value of Contribution for Public Lighting Cost (CIP).<br />
DISTRIBUTION COMPANY<br />
Reduce commercial losses.<br />
Increase inspection to halt adulteration of meters.<br />
Use new technologies to avoid energy theft and frauds.<br />
Consumer<br />
Adopt attitudes to reduce electricity consumption.<br />
Tell the company when there is suspicion of theft or fraud.<br />
CHECK SOME TIPS<br />
- PREFER household appliances, motors and light bulbs that have the Procel seal, for they<br />
are more efficient and use less energy;<br />
- UPON DOING electric installations, use adequate wires and do not mend them poorly;<br />
- AVOID using adapters (T sockets) to connect several devices;<br />
- SUBSTITUTE incandescent bulbs for compact or circular fluorescent bulbs;<br />
- TURN OFF light bulbs, air conditioners and the television in unoccupied areas and also<br />
don't sleep with the TV on;<br />
- DON'T PUT AWAY hot, uncovered food in the refrigerator and keep it organized to avoid<br />
the door from staying open for a long time;<br />
- DON'T PUT clothes to dry behind the freezer or refrigerator and regulate the thermostat<br />
according to the season of the year, for, in the cold weather, the temperature doesn't<br />
need to be a low;<br />
- MAINTAIN the freezer and refrigerator rubber seals in good conditions. If they aren't,<br />
replace them for new seals;<br />
- TRY to use the iron which overloads the electric network a lot - while other devices are<br />
off. To not turn it frequently, iron a large quantity of clothes all at once;<br />
- AVOID long showers and regulate the showerhead according to the season of the year;<br />
- WHEN using the washing machine, put the maximum quantity of clothes - or dishes in<br />
the dishwasher and use the adequate level or soap to avoid a lot of rinsing, and<br />
- COMMUNICATE to the distribution company when you identify irregular uses of energy,<br />
including theft or fraud.
?<br />
HOW DO I PARTICIPATE IN THE TARIFF<br />
DEFINITION PROCESS?<br />
ANEEL, to give transparency to its actions out loud to present contributions and<br />
and opportunities for society to participate in suggestions.<br />
the decisions it makes, holds public hearings In the cases of annual tariff readjustment,<br />
with the objective of obtaining subsidy and ANEEL, fulfilling the concession contract, just<br />
additional information to perfect the regulatory applies a specific formula, reason for which<br />
acts in the elaboration phase. The hearings, public hearings are not held. However, those<br />
disclosed ahead of time in newspapers, on interested in finding out about the decisions<br />
the radio and by TV broadcasting stations and about the tariff readjustments can watch the<br />
also on ANEEL's page, on the Internet, are ANEEL Board of Commissioners' meeting,<br />
open to all society. In them, the participants, which are public, broadcasted on the internet.<br />
properly enrolled, have the right to manifest<br />
?<br />
WHAT ARE THE ENERGY CONSUMERS' MAIN<br />
RIGHTS AND RESPONSIBILITIES?<br />
RIGHTS<br />
- HAVE at least 6 due date options for their electric bill;<br />
- RECEIVE the electric bill at least 5 working days before the due date;<br />
- BE INFORMED in up to 30 days about the solution of a complaint made;<br />
- Be refundesd for eventual damage caused by faults in the electricity supply;<br />
- Be warned at least 15 days ahead of time about the disconnection of electricity due to<br />
lack of payment;<br />
- REQUEST the verification of the meter reading, if your electric bill comes with a reading<br />
much higher or lower than the normal;<br />
- GET ELECTRICITY back at the most in 4 hours after it was unduly cut;<br />
INSIDE THE<br />
ELECTRIC BILL<br />
- HAVE ENERGY reestablished in 48 hours after the reason for cutting it ceases;<br />
-HAVE AVAILABLE a book for complaints and suggestions in all the distribution<br />
company's service posts.<br />
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32<br />
?<br />
RESPONSIBILITIES<br />
-CELEBRATE supply contract with distribution company, when it will supply information<br />
about the expected load. Significant alterations in this load should be communicated to<br />
the company;<br />
- INSTALL in adequate, easy access location the devices necessary for the consumption<br />
meter and protection equipment;<br />
- KEEP in your control, in condition of loyal, free depositor, the distribution company's<br />
meter equipment;<br />
-REFORM or substitute the consumer unit's internal electric installation that is not in<br />
compliance with the standards, especially in relation to safety aspects;<br />
- PAY PUNCTUALLY the services rendered for the energy supply;<br />
-INFORM THE DISTRIBUTiOn company about the existence of users of limited<br />
autonomy equipment, vital to the preservation of human life and dependent of electricity.<br />
Thus, the user has the right to be warned about programmed interruptions. This warning<br />
is mandatory, written, personalized and sent at least 5 working days in advance in<br />
relation to the interruption, under the penalty of a fine of up to 2% distribution company's<br />
revenue.<br />
DO THE CONSUMERS HAVE REPRESENTATION<br />
AT THE DISTRIBUTOR?<br />
Yes. All distribution company´s should term of one year.<br />
maintain an Electricity Consumer Council, The functioning of the councils<br />
as foreseen in Law n° 8.631/1993. The depends on their Annual Activity Plan, in<br />
performance of each council seeks to which their expected work strategy and<br />
guarantee energy supply quality for the expenses for carrying out each action<br />
consumer through orientation, analysis and should be detailed. The financial resources<br />
evaluation of the questions related to the for financing its activities are made<br />
tariffs and to the fitting of the service. available by the distribution company in a<br />
The councilmen represent society per joint checking account with the Council. It is<br />
consumption category (residential, also up to the distribution company to<br />
commercial, industrial, rural and public supply installations and adequate structure<br />
power) and count on a representative from for carrying out all the expected and<br />
a consumer defense organ or entity. The approved activities from the Annual Activity<br />
president and vice-president are elected by Plan.<br />
the council members to fulfill a
N A T I O N A L E L E C T R I C E N E R G Y A G E N C Y<br />
Address: SGAN 603 Módulos “I” e “J”<br />
Zip Code 70830-030<br />
Telephone: +55 (61) 2192-8600<br />
Ombudsman: +55 144<br />
E-mail: institucional@aneel.gov.br<br />
Home-page: http://www.aneel.gov.br