Future of Health Care 2020
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THE FUTURE OF<br />
HEALTH CARE<br />
WORD FROM THE SPONSORS<br />
Ready to meet the demand<br />
for health-care careers<br />
Rising to meet the<br />
challenge <strong>of</strong> Covid-19<br />
Awell-rounded, personalized<br />
education is needed for the<br />
next wave <strong>of</strong> health science<br />
pr<strong>of</strong>essionals.<br />
Throughout history, world events<br />
and major developments have<br />
caused trends to emerge in higher<br />
education.<br />
When Sputnik, the world’s first<br />
artificial satellite, was first launched<br />
by the Soviet Union in 1957, it<br />
stimulated an incredible interest in<br />
space travel.<br />
This effect translated to a great<br />
increase in students pursuing<br />
the sciences, engineering and<br />
mathematics through higher<br />
education.<br />
When the home computer first<br />
became an option to society, many<br />
colleges and universities began to<br />
<strong>of</strong>fer computer science programs to<br />
meet the high demand <strong>of</strong> interested<br />
students.<br />
Based on these past watershed<br />
moments for higher education,<br />
there is reason to believe the<br />
COVID-19 pandemic will ignite<br />
another wave <strong>of</strong> interest, this time<br />
in health science related programs.<br />
This virus has an impact not only<br />
on the U.S., but the entire world.<br />
While health leaders strive to<br />
develop advanced testing methods,<br />
antibodies, vaccines and improved<br />
forms <strong>of</strong> treatment, our youth are<br />
viewing devastating effects on<br />
society through news media and<br />
their own personal experience.<br />
This will likely instill a desire in<br />
them to join the frontlines and work<br />
to make a difference by becoming<br />
successful nurses, physicians,<br />
chemists and other types <strong>of</strong> health<br />
pr<strong>of</strong>essionals.<br />
Daemen College is wellpositioned<br />
to meet the needs <strong>of</strong> this<br />
next generation.<br />
As an institution, Daemen<br />
<strong>of</strong>fers an entire pallet <strong>of</strong> medical<br />
science programs with a history<br />
<strong>of</strong> excellence and success, while<br />
providing a well-rounded and<br />
personalized education – both<br />
essential in teaching our students<br />
to become caring, compassionate<br />
healthcare leaders.<br />
We <strong>of</strong>fer programs in physician<br />
assistant studies, physical therapy,<br />
nursing, athletic training, public<br />
health, natural sciences and many<br />
Michael S.<br />
Brogan, DPT,<br />
Ph.D. is Senior<br />
Vice President<br />
for Academic<br />
Affairs, Dean <strong>of</strong><br />
Daemen College<br />
other healthrelated<br />
fields,<br />
and deliver<br />
them in a way<br />
that integrates<br />
the intellectual<br />
qualities <strong>of</strong> the<br />
liberal arts and<br />
humanities with<br />
the pr<strong>of</strong>essional<br />
knowledge,<br />
pr<strong>of</strong>iciency<br />
and skills that<br />
are required in<br />
these various<br />
medical<br />
pr<strong>of</strong>essions.<br />
Essentially,<br />
in addition to technical skills, it<br />
is imperative that our students<br />
understand the emotional and<br />
sociological needs <strong>of</strong> patients to<br />
provide them with the best possible<br />
care.<br />
We <strong>of</strong>fer a curriculum that is<br />
heavily focused on experiential<br />
learning, internships and service<br />
learning requirements, which<br />
provide pertinent hands-on<br />
experience working with those in<br />
need.<br />
For instance, our Students<br />
Without Borders non-pr<strong>of</strong>it<br />
organization allows physician<br />
assistant and physical therapy<br />
students, along with faculty and<br />
local practitioners, to help provide<br />
medical assistance both locally and<br />
in the Dominican Republic.<br />
In addition to exposing our<br />
students to humanitarian values,<br />
we also teach our students in small,<br />
inclusive classroom settings. As a<br />
result they receive personalized<br />
attention from pr<strong>of</strong>essors who are<br />
not only instructors and experts in<br />
their field, but serve as role models<br />
as well.<br />
This relationship opens doors<br />
to networking opportunities,<br />
placements and research<br />
experience, again exposing our<br />
students to the essential hand-on<br />
experience they need for a valuable<br />
education.<br />
Overall, teaching with a<br />
personalized approach and a wellbalanced<br />
curriculum will help the<br />
next wave <strong>of</strong> health pr<strong>of</strong>essionals<br />
provide superior care to our<br />
community and beyond.<br />
It was Tuesday, March 3, <strong>2020</strong>, the<br />
day Evergreen <strong>Health</strong> formed its<br />
COVID-19 Response Team. We<br />
were a few weeks away from one<br />
<strong>of</strong> our favorite events – our annual<br />
all employee meeting. Instead <strong>of</strong><br />
finalizing plans to celebrate our<br />
success and get motivated for the<br />
exciting year ahead, we quickly<br />
changed gears to focus on these<br />
three priorities: keep our employees<br />
safe, keep our patients healthy and<br />
keep our organization open for<br />
business. A daunting task in this<br />
unprecedented time, but I knew<br />
deep down that if anyone could get<br />
through this it was Evergreen.<br />
COVID-19 is a challenge that<br />
none <strong>of</strong> us have ever faced, however<br />
Evergreen <strong>Health</strong> was created<br />
in response to a crisis; the AIDS<br />
epidemic <strong>of</strong> the 1980s. And while<br />
we do not want to compare the<br />
two situations from a medical<br />
standpoint, we do know that we<br />
can rely on the same values to get<br />
through this together: collaboration,<br />
compassion and a commitment<br />
to providing exceptional care. The<br />
COVID-19 situation is changing<br />
every single day. And so are we. To<br />
adapt and continue caring for our<br />
patients.<br />
I’m proud to say that many <strong>of</strong><br />
our services have remained open<br />
during this time – primary and<br />
specialty care, STI testing, syringe<br />
exchange and drug user health<br />
programs, harm reduction services,<br />
counseling services and our<br />
pharmacy. By working together, we<br />
Ray Ganoe<br />
is President<br />
and CEO <strong>of</strong><br />
Evergreen <strong>Health</strong><br />
have found ways<br />
to continue vital<br />
patient services,<br />
even if they<br />
look and feel<br />
different than a<br />
mere few weeks<br />
ago.<br />
In the<br />
midst <strong>of</strong> these<br />
challenges,<br />
what’s been<br />
most inspiring<br />
is watching how<br />
our employees<br />
have cared for each other, our<br />
patients and the community.<br />
Some have made masks to donate<br />
to other organizations who need<br />
them. Birthday celebrations are<br />
taking place via video conferencing<br />
technology. And, we’ve even had<br />
a few impromptu socially distant<br />
dance parties in our lobby. Our<br />
commitment to our patients and<br />
each other has been our north star<br />
guiding us to what we know are<br />
better days to come.<br />
We are all in this together.<br />
Not just as Team Evergreen, but<br />
as service providers, caregivers,<br />
business leaders, parents,<br />
employees and the list goes on.<br />
The quick-thinking, camaraderie,<br />
thoughtfulness and humanity we<br />
have witnessed not only in the local<br />
healthcare community, but the<br />
community at large, has been a true<br />
inspiration. On behalf <strong>of</strong> everyone<br />
at Evergreen, we are proud to be a<br />
part <strong>of</strong> this community and we will<br />
see through it.<br />
4 THE FUTURE OF HEALTH CARE BUFFALO BUSINESS FIRST