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Service<br />

Over the years CEG has focussed its interest in the improvement of<br />

products and manufacturing process through a customer-oriented business<br />

strategy. CEG is still small enough to be able to meet and exceed expectations<br />

of each customer who is known by name.<br />

Thanks to the ISO9001 Certification, this straight contact with the customer<br />

has been optimized by improving company skills, information flow, sale<br />

and after-sale service.<br />

The key points of CEG service management are described in this chapter.

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