Western News: November 12, 2020
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WESTERN NEWS Latest Canterbury news at starnews.co.nz<br />
Thursday <strong>November</strong> <strong>12</strong> <strong>2020</strong> 3<br />
Council wants feedback on services<br />
• By Bea Gooding<br />
IS THE city council meeting<br />
your needs when it comes to its<br />
services and facilities?<br />
That’s what the bosses at the<br />
city council want to know as they<br />
start on their annual residents’<br />
survey.<br />
Each year the city council<br />
surveys residents across the city to<br />
understand how satisfied they are<br />
with services covering its parks,<br />
libraries and service centres.<br />
City council chief executive<br />
Dawn Baxendale said the survey<br />
was one of the tools<br />
used to assess where<br />
they were performing<br />
well, and where<br />
improvements<br />
needed to be made<br />
and prioritised.<br />
“We want to find<br />
out what is working<br />
Dawn<br />
Bexandale<br />
well for residents and what’s not<br />
working well because our focus,<br />
as an organisation, is on meeting<br />
the needs of our residents,” she<br />
said.<br />
“The findings of this year’s survey<br />
programme will feed into the<br />
development of our 2021-31 Long<br />
Term Plan, so I would really<br />
encourage people to share their<br />
views if they are approached by<br />
staff at a council location or if<br />
they receive an email or letter<br />
from us.”<br />
HAVE YOUR SAY: The city council’s Christchurch Residents’ Survey gauges whether its<br />
services and facilities, like Tūranga, are meeting residents’ needs. PHOTO: GEOFF SLOAN<br />
This year’s survey included<br />
specific questions that will help<br />
the city council decide what it<br />
should prioritise in the LTP.<br />
The LTP is the document that<br />
councils are legally required to<br />
produce every three years. It sets<br />
out what the city council will do<br />
over the next 10 years and how it<br />
will pay for it.<br />
“The Covid-19 pandemic<br />
has prompted many people,<br />
businesses and organisations to<br />
rethink their plans and priorities<br />
and to tighten their belts.<br />
We are having to do that too,”<br />
Baxendale said.<br />
“As we start to review our plans<br />
and priorities, we want to gather<br />
your views about the opportunities,<br />
challenges and choices that<br />
Christchurch is facing.”<br />
The city council urged residents<br />
to participate in the survey<br />
if they were approached or contacted<br />
by staff.<br />
The findings of the survey<br />
programme will be made public<br />
next year.<br />
HAVE YOUR SAY: Is the<br />
city council meeting your<br />
needs when it comes to<br />
its services and facilities?<br />
Email your views to<br />
western@starmedia.kiwi<br />
Changes to<br />
bin collection<br />
looked into<br />
THE CITY council is looking<br />
to change aspects of its kerbside<br />
wheelie bin collection in a bid to<br />
reduce contamination.<br />
A report presented to the<br />
Finance and Performance Committee<br />
outlined plans to make the<br />
service more flexible as part of a<br />
review into solid waste management.<br />
The work will give priority to<br />
current kerbside collections. Flexibility<br />
around bin sizes, fees, as<br />
well as a separate glass collection<br />
are also being investigated.<br />
The three-bin kerbside system<br />
has diverted about 65 per cent of<br />
household recyclable and organic<br />
materials from landfill since its<br />
inception in 2009.<br />
“We’ve been hearing from a lot<br />
of people that their green bins<br />
aren’t big enough and we are<br />
known as the garden city, so we’ll<br />
be looking at how we can make<br />
this service better,” said Helen<br />
Beaumont, city council head of<br />
three waters and waste.<br />
“It will also help us reduce the<br />
amount of contamination we’re<br />
getting in recycling bins.”<br />
The first stage of the review will<br />
be completed by February next<br />
year to feed into the 2021-2031<br />
Long Term Plan.<br />
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