MEF Mobile Payments 2021 EXECUTIVE SUMMARY
The Mobile Ecosystem Forum is proud to share with the whole industry the key results from the 2021 Global Consumer Survey on Mobile Payments. Join MEF for access to the full report.
The Mobile Ecosystem Forum is proud to share with the whole industry the key results from the 2021 Global Consumer Survey on Mobile Payments. Join MEF for access to the full report.
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<strong>EXECUTIVE</strong> <strong>SUMMARY</strong><br />
BACK TO CONTENTS<br />
PAYMENT USING MOBILE BILLING FALLS WITH AGE<br />
70%<br />
60%<br />
50%<br />
40%<br />
30%<br />
20%<br />
10%<br />
0%<br />
Do you pay for the following via your mobile<br />
phone bill? (by age group, worldwide)<br />
33% 32%<br />
24% 26%<br />
36%<br />
36%<br />
30% 30% 30%<br />
26% 28%<br />
25%<br />
26%<br />
22%<br />
19%<br />
45%<br />
18% 17%<br />
15%<br />
16-24 25-34 35-44 45-54 55+<br />
59%<br />
<strong>Mobile</strong> apps that require a one-time payment to download them<br />
Content subscription services (e.g. Netflix, Spotify)<br />
A bundle of services like these are already included in my mobile phone bill<br />
None of the above<br />
Globally, paying for services via their mobile bill is a payment channel used<br />
by people on the younger end of the spectrum. Usage falls away as age<br />
increases, the trend being particularly noticeable in the 45-54 year and<br />
55+ year age groups.<br />
The 55+ year age group provides a real opportunity for growth: only 41%<br />
use this method to pay for services today.<br />
Irrespective of the age group, content subscriptions remain the most<br />
popular use case for mobile billing with one-time payments being the least<br />
popular.<br />
© <strong>2021</strong> <strong>Mobile</strong> Ecosystem Forum Ltd 11
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