SAP Successfactors-Transforming HCM to HXM

SAP Successfactors: Transforming HCM to

HXM

MDS AP

SAP Successfactors: Transforming HCM to HXM

(HCM) as we know it is changing

Human Capital Management

Traditional

with the times to embrace the philosophy of employee experience, and

positioning it as equally important to customer experience. In this new

experience economy, SuccessFactors has shifted from a transactional

system to an experience-based system. Since SAP is so well known for

integrated talent management, the team decided to “rede ne the

market” – introducing the category of Human Experience Management

(HXM). HXM presents a shift in mindset, design, and architecture that

puts employees at the centre of business and prioritises experiences so

that employees are not only able to be productive but be their best

selves and reach their highest potential.

There have been countless changes in the way we work since the

COVID-19 pandemic, and now, more than ever the needs of individuals

need to be front and centre. HXM gives employees the ability to work

autonomously, in the driver’s seat of their own career journeys while

also securing organisational agility amidst changing circumstances. By

surfacing tools when and where employees need them, employees can

spend more time on the work that matters most. At the same time,

leaders and managers can check in with pulse surveys to see how

employees are doing and quickly make changes to deliver the best

experience possible.

WHAT IS SAP SUCCESSFACTORS HXM SUITE?

The most important asset of every business is its employees, and

developing, engaging and retaining employees in a highly competitive

market is becoming a critical success factor. Thankfully SAP

SuccessFactors has developed a market-leading application that

delivers a complete set of talent management solutions, plus robust

workforce analytics and planning with a next-generation core HR

solution that improves executive insight and decision making.



At its core, the SAP SuccessFactors HXM Suite is a global, cloud-based

human resource management software system, but it is evolving to

help people and businesses thrive in the experience economy.

The suite is organised into four categories:

solutions for

Employee Experience Management: Provides

employee engagement, lifecycle feedback, sta survey analysis,

and bene ts package optimisation.

global HRIS as well as software for

Core HR and Payroll: Provides

payroll, admin, time and attendance, HR help desk, and more.

tools for recruiting, onboarding,

Talent Management: Provides

performance management, compensation, learning, and

succession and development.

powerful,

HR Analytics and Workforce Planning: Provides

embedded HR analytics and reporting tools for strategic HR

planning.

The Human Experience Management (HXM) element of the suite takes

HR processes and decisions beyond simply facilitating transactions, to

reimagining employee experiences in ways that accelerate productivity

and business growth.

Greg Tomb, President of SAP SuccessFactors explains: “At SAP, this means redesigning experiences

with the end-user in mind across the entire HR ecosystem. In other words, creating experiences

that allow candidates, new hires, recruiters, employees, managers, and HR leaders to do things

more quickly and easily so they can be more productive”.

THE 4 PILLARS OF THE SUCCESSFACTORS HXM

SUITE

The SAP SuccessFactors Human Experience Management (HXM) Suite

builds on SAP’s existing cloud HRMS to better serve employees and

business owners. It is based on four key pillars:



Experience rst approach

Deliver an intuitive user interface that’s personalised for each employee.

Eliminate HR silos and present the right guidance and

recommendations at the right time to create an engaged, highperforming

workforce.

The “what” and the “why”

Understand how employees feel and why by combining feedback and

experience data (X-data) with operational HR data (O-data). Use these

insights to improve employee experiences in every moment that

matters.

Depth of strategic HR capabilities

SAP SuccessFactors is the most trusted partner for strategic HR, with

deep and innovative capabilities. Powered by an intelligent algorithm,

the mentoring o ering provides immediate recommendations based on

factors such as skills, competencies, job title, department, manager,

location, and the personal preferences and focus areas of mentors and

mentees–instantly performing a task that can take up to three weeks.

Open platform and community

Tap into the power of SAP and their robust partner ecosystem to

augment your SAP SuccessFactors capabilities. Integrate with a wide

range of solutions – from AI-powered scheduling to nance solutions –

on an open, extensible platform.

SAP SUCCESSFACTORS MODULES FOR EMPLOYEE

EXPERIENCE

SAP SuccessFactors suite consists of many integrated modules that you

can build out according to business priorities and speci c challenges.

Modules speci c to employee experience include:


newest solution to be added to the SAP SuccessFactors HXM Suite

The

SAP Work Zone for HR, a digital workplace solution that is entirely

is

so employees can access everything they need from one

individualized

On average, many employees use 10 or more applications to do

place.

work. SAP Work Zone for HR connects experiences across SAP

their

SAP, and their extensive partner ecosystem to

SuccessFactors,

work and intelligently retrieve relevant content,

streamline

insights, and actions. In addition to out-of-the-box

recommendations,

customers can create work ows that span multiple products

content,

experiences, both HR-related and beyond, that are all t for unique

and

such as custom integration cards, guided experiences,

purposes,

and more. Employees can also fully con gure their

workspaces,

so that it suits them best. The result: smarter, faster, more

experience

work ows and greater individualisation for employees.

agile

Central is SuccessFactors' core HR module. It's fully

Employee

gurable and able to be managed through the user interface.

con

business processes include core HR functions, employee

Supported

manager self-service with automated event selection and

and

ows, and customizing and localizing functions work assignments

work

payments. This cloud-based human resource information system

and

can help you automate HR processes, ensure compliance, and

(HRIS)

meaningful relationships with employees, contractors, and

build

SuccessFactors Employee Central Payroll is built using the SAP

SAP

engine, which is meant to handle highly complex payrolls. With

Payroll

SuccessFactors Employee Central Payroll, you automate and

SAP

processing, reduce risk, and simplify payroll management.

accelerate


SAP Work Zone for HR

Employee Central

contingent workers.

Employee Central Payroll



Time and Attendance

SAP SuccessFactors Employee Central Time Management is for

organisations that need global absence management capabilities with

support for time tracking and overtime calculations.

Recruiting

Transform recruiting into a continuous, strategic part of your talent

strategy with the only end-to-end recruiting solution that helps you

attract, engage and select better candidates and then measure the

results.

Onboarding

SuccessFactors makes onboarding a strategic process that improves job

satisfaction, time to productivity, and rst-year retention by guiding

hiring managers, empowering new hires, and connecting onboarding to

other key talent management activities.

Performance and Goals

Communicate strategy, create meaningful individual goals across the

organisation and focus employees on what matters, while enabling

executives to monitor goal progress in real-time. Then reward, measure

and tie employee performance to business results, streamline the

performance appraisal process and enable meaningful feedback.

Compensation

Pay your people based on achievement, establish a pay-forperformance

culture – retain top talent and increase productivity across

the organisation. Calibration drives better compensation decisions and

objective ratings.



Succession and Development

Anticipate and plan for sta

ng changes and assure the readiness of

employee talent at all levels. Align learning activities with competency

gaps to arm your workforce for current and future needs. Improve

motivation with continuous development and career planning.

Learning

Develop a comprehensive learning strategy with a complete learning

management solution (LMS) that enables you to manage, develop and

deploy instructor-led, formal and social online training. Our Content-asa-Service

(CaaS) solution eliminates your need to manage the

infrastructure, bandwidth and delivery, management, security and

updates for all of your e-learning programs.

Workforce Planning

Leverage in-depth workforce information and benchmarks to assess

readiness to execute strategies, forecast the impact of business

decisions, mitigate risk and take action.

Workforce Analytics and Reporting

Deliver actionable, quantitative insights to your business leaders with a

powerful combination of talent and business data that produces

information. Creates a catalyst for positive change in the business.

SAP Jam

Improve employee productivity and teamwork by combining

collaboration, communication and content-creation tools with a private

social network for your organisation. Jam’s remarkably simple video and

screen capture let everyone share his or her expertise – even right from

a mobile device.



SAP Qualtrics Employee Engagement

Finally, let’s not forget Qualtrics. Qualtrics has become a powerhouse in

and Employee Experience market.

Customer Experience

the

Qualtrics helps businesses improve the employee experience by

helping managers and leaders understand what’s happening in their

organization and why. Behind the Qualtrics survey and analytics system,

there is a robust system to capture “intercepts” and then trigger

activities when certain things happen. This means the Qualtrics platform

(whether integrated into SuccessFactors or not) can identify when an

employee sentiment is low, troublesome, or dangerous – and then

immediately trigger an email, system transaction, or update in another

system.

The following features focus on improved employee experience:

best-practice engagement

Flexible survey creation: Access

surveys or build your own with our exible survey builder.

your leaders and

Role-based dashboards and reporting: Empower

managers with personalized dashboards mapped to your

organization’s structure.

where to focus your

Built-in, customizable impact reports: Know

attention and which actions to take to improve employee

engagement immediately.

improvements with action planning

Guided action planning: Track

tools to ensure the changes you make drive results.

Contact us for more information and expert advice on SAP

SuccessFactors.


SAP Successfactors-Transforming HCM to HXM

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