SAP Successfactors-Transforming HCM to HXM
Traditional Human Capital Management (HCM) as we know it is changing with the times to embrace the philosophy of employee experience, and positioning it as equally important to customer experience. In this new experience economy, SuccessFactors has shifted from a transactional system to an experience-based system. Since SAP is so well known for integrated talent management, the team decided to “redefine the market” – introducing the category of Human Experience Management (HXM). HXM presents a shift in mindset, design, and architecture that puts employees at the centre of business and prioritises experiences so that employees are not only able to be productive but be their best selves and reach their highest potential.
Traditional Human Capital Management (HCM) as we know it is changing with the times to embrace the philosophy of employee experience, and positioning it as equally important to customer experience. In this new experience economy, SuccessFactors has shifted from a transactional system to an experience-based system. Since SAP is so well known for integrated talent management, the team decided to “redefine the market” – introducing the category of Human Experience Management (HXM). HXM presents a shift in mindset, design, and architecture that puts employees at the centre of business and prioritises experiences so that employees are not only able to be productive but be their best selves and reach their highest potential.
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SAP Successfactors: Transforming HCM to HXM
SAP Qualtrics Employee Engagement
Finally, let’s not forget Qualtrics. Qualtrics has become a powerhouse in
and Employee Experience market.
Customer Experience
the
Qualtrics helps businesses improve the employee experience by
helping managers and leaders understand what’s happening in their
organization and why. Behind the Qualtrics survey and analytics system,
there is a robust system to capture “intercepts” and then trigger
activities when certain things happen. This means the Qualtrics platform
(whether integrated into SuccessFactors or not) can identify when an
employee sentiment is low, troublesome, or dangerous – and then
immediately trigger an email, system transaction, or update in another
system.
The following features focus on improved employee experience:
best-practice engagement
Flexible survey creation: Access
surveys or build your own with our exible survey builder.
your leaders and
Role-based dashboards and reporting: Empower
managers with personalized dashboards mapped to your
organization’s structure.
where to focus your
Built-in, customizable impact reports: Know
attention and which actions to take to improve employee
engagement immediately.
improvements with action planning
Guided action planning: Track
tools to ensure the changes you make drive results.
Contact us for more information and expert advice on SAP
SuccessFactors.
SAP Successfactors: Transforming HCM to HXM
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