06.08.2021 Views

2020-02 Global Monthly Report

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Octopus Energy - "Recommended

energy supplier"

• Octopus Energy started a new TV campaign that

leverages its recent 5-star rating for customer

service by Which?

• One of the creative executions details that the

Which? rating is based on customer ranking of

practices and procedures on 36

criteria, measurement of customer service

response times and price analysis of energy

providers

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