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Know Your BSNL JAN 2012.pdf - SNEA Tamilnadu

Know Your BSNL JAN 2012.pdf - SNEA Tamilnadu

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INDEX<br />

Sl. No. Content Page<br />

1 <strong>BSNL</strong>’s ASPIRATION 2<br />

2 <strong>BSNL</strong>’s FACILITIES TO CUSTOMERS Part-I<br />

a. Why should you choose <strong>BSNL</strong> Mobile 3<br />

b. Do you know current prepaid plans 4<br />

c. Get Tariff/Usage details of your own 4<br />

d. STV activation through SMS to 53733 5<br />

e. Change of Plans 7<br />

f. <strong>Know</strong> <strong>Your</strong> Data Usage 7<br />

g. Change your voice plans 8<br />

h. Change of Land Line number under en-nanban super Plan 8<br />

i. On-line bill payment 9<br />

3 <strong>BSNL</strong>’s BHARATBERRY SERVICE-PART-II<br />

a. Push Mail Service 10<br />

b. PIM Sync. Service 10<br />

c. Subscription charges 11<br />

4<br />

BLACKBERRY & IPAD PLANS, TARIFF & PROMOTIONAL<br />

OFFERS – Part-III<br />

a. Rationalisation of Blackberry Tariff 13<br />

b. Tablet Data Plan tariff for i-pad 3G services 14<br />

c. Blackberry Plans & Tariff structure 15<br />

d. iPad Data Plans & Tariff structure 17<br />

5 <strong>BSNL</strong> MOBILE SERVICES PLANS, TARIFF ETC. – Part-IV<br />

a. Special scheme “ Choose <strong>Your</strong> Mobile Number” 19<br />

b. Nesam Super Promotional Plan 20<br />

c. Nesam Prepaid Plan 21<br />

d. Bundling offer of SIM with FRC 22<br />

e. Persecond & Perminute Prepaid plan 24<br />

f. New SMS Packs 26<br />

g. Anbujodi Plan activation voucher 32<br />

h. Plan Validity Extn – Student Plan 35<br />

i. 200 SMS per day per SIM 35<br />

j. Prepaid plans & Tariff structure 36<br />

k. Validity Extension Vouchers 42<br />

l. CUG Facilities in prepaid services 46<br />

m. Special Prepaid/Post paid plans for Para Military and other armed<br />

forces<br />

48<br />

n. Use of Multiple Boosters 52<br />

o. Express your heart through <strong>BSNL</strong> Tunes 55<br />

p. <strong>BSNL</strong> tunes in CDMA 56<br />

q. Watch TV Channels, Videos on the move 56<br />

r. <strong>Your</strong> Mobile is now Mobile TV 57<br />

s. UMS services on <strong>BSNL</strong> Mobile 58<br />

t. General Terms used in Mobile Services 59<br />

u. Blackout days 61<br />

6 PREPAID/ POSTPAID 2G/3G DATA CARD TARIFF PLANS –Part- V<br />

a. Free Data Card 62<br />

b. GPRS & EDGE Tariff applicable 2G & 3G Services 66<br />

c. 3G Data Card under Post paid Services 68<br />

d. 3G Data Post paid plans 68<br />

e. Best Value Data plan / Trial pack 68<br />

f. Longer validity data RCV in prepaid 69<br />

g. Data Plan under 3G prepaid services 70<br />

h. Data Topups under 3G 71<br />

1


Mahatma Gandhi<br />

Dear <strong>BSNL</strong> Customer,<br />

A customer is the most important visitor on our premises.<br />

He is not dependent on us. We are dependent on him.<br />

He is not an interruption in our work - he is the purpose of it.<br />

We are not doing him a favour by serving him.<br />

He is doing us a favour by giving us the opportunity to serve him.<br />

<strong>BSNL</strong>’s ASPIRATION<br />

� To be the leading Telecom Service Provider in India with global presence.<br />

� To create a customer focused organization with excellence in sales,<br />

marketing and customer care.<br />

� To leverage technology to provide affordable and innovative<br />

products/services across customer segments<br />

� To provide a conducive work environment with strong focus on<br />

performance<br />

� To establish efficient business processes enabled by IT<br />

The hand book will guide you to get information on various <strong>BSNL</strong><br />

services. The SMS Key words, SMS formats, general activation<br />

procedures for Prepaid Plans, Tariff & Bill details, <strong>BSNL</strong> Tunes,<br />

<strong>BSNL</strong> Live, Mobile TV and the current affairs more specifically in<br />

<strong>Tamilnadu</strong> Circle. General terms used in mobile services are also<br />

finding a place in this handout. This will be much useful for better<br />

understanding and utilisation of <strong>BSNL</strong> Mobile Services.<br />

2


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Why should you choose <strong>BSNL</strong> Mobile?<br />

� All major towns and cities are covered through our network<br />

� All major national and state highways are covered<br />

� National and International SMS facility<br />

� International roaming available for more than 300 networks across the world.<br />

� The facility of one number roaming across the country<br />

� Appropriate and reasonable tariff packages to suit every pocket<br />

� Absolute transparency in billing.<br />

� All regular features of cellular telephony, such as SMS as well as advanced features like<br />

MMS are available.<br />

� 24 Hour helpline all across the country.<br />

� The only Mobile service available throughout the country including Jammu and Kashmir<br />

and North Eastern states like Arunachal Pradesh, Nagaland and Mizoram.<br />

<strong>BSNL</strong> Service Plus:<br />

<strong>BSNL</strong> provides a number of Value Added Services. These services helps <strong>BSNL</strong> serve you better<br />

& enhance the ease & quality of communication thus bringing global connectivity at your<br />

doorstep.<br />

VAS Services:<br />

� Voice Mail Service<br />

� Value Added Services SIM Based service SMS based Services<br />

� Short Message Service (SMS)<br />

� Group Messaging<br />

� National & International roaming<br />

� Call forwarding<br />

� Corporate Virtual Private Network<br />

� Call conferencing<br />

� Friend and Family Talk<br />

� Call waiting and Call holding facility<br />

� Unified Messaging Services: This provides Voice mail, FAX, e-mail, text to voice services<br />

on your mobile phone. So stay in touch with your nears and dears by means you like the most.<br />

� Wireless Application Protocol (WAP): Surf WAP enabled websites on Internet using this service.<br />

3


FACILITIES TO CUSTOMERS<br />

<strong>BSNL</strong> is offering plenty of facilities to its customers. Answers for the day-to-day queries, plan change,<br />

activation of various STVs of their own etc. are detailed here for the benefit and use of customers.<br />

DO YOU KNOW THE CURRENT PREPAID MOBILE PLANS?<br />

You may like to know the prepaid mobile plans and its tariff that are currently available. You can simply send SMS<br />

with the following Key Words to 53733 and know the details.<br />

Key Word Plan /Tariff Details<br />

PLAN To know about the current prepaid mobile plans available<br />

PLANSARALANANTSPECIAL To know about the Saral Anant Special plan<br />

PLANPERSECOND To know about the Per Second plan<br />

PLANPERMINUTE To know about the Per Minute plan<br />

PLAN2GSPECIAL To know about the 2G Special plan<br />

PLAN3GSPECIAL To know about the 3G Special plan<br />

PLANANBUJODISPECIAL To know about the Anbu Jodi Special plan<br />

PLANSTUDENT SPECIAL To know about the Student Special Plan<br />

PLANNESAM To know about the Nesam plan<br />

GET TARIFF/USAGE DETAILS ON YOUR OWN.<br />

There are certain facilities/information which can be activated/obtained by you sending SMS TO 53733 with<br />

the following key words or to get the details in your mobile.<br />

The Key Words are as follows:<br />

Key Word Facility/Information<br />

Service in<br />

which<br />

applicable<br />

AMT<br />

BILL<br />

To get Post paid Usage Charges<br />

To get Previous Month Bill Amount<br />

Postpaid<br />

BISL/BISS/BISR Plan Activation to Blackberry Services Plan<br />

Data2G To check GPRS Account Balance<br />

Data3G To check GPRS Account Balance<br />

Prepaid<br />

FFL<br />

Activation of Friends & Family with one Land Line<br />

Number (Note-1)<br />

FFE<br />

FFM<br />

Activation of Friends & Family with Land Line and/or<br />

Mobile Number (Note-2)<br />

Modification FFE number (not for FFL) Charge @<br />

Rs.5/- per number per modification<br />

Prepaid<br />

M3G25 Conversion of 2G Post paid Subscriber to 3G Postpaid Postpaid<br />

STVSMS To get details of available STV Vouchers for SMS<br />

STVVOICE<br />

To get details of available STV Vouchers for Voice<br />

Calls<br />

STVGPRS<br />

To get details of available STV Vouchers for GPRS<br />

Prepaid<br />

STVDATA To get details of available STV Vouchers for Data Card<br />

ACT3G 2G customers to get 3G data speed<br />

DACT3G 2G Customer to get back 2G data speed<br />

IRCOUNTRY NAME<br />

To know the operators of the country on International<br />

Roaming<br />

Prepaid/<br />

Postpaid<br />

EMAILMail_ID To register email id for getting post paid invoices Postpaid<br />

4


Just dial the USSD Code and press Call Button in your mobile handset to get<br />

the following information.<br />

Sl. No. Details Code<br />

1<br />

To know the Name of the plan, its validity and<br />

balance available<br />

*123#<br />

2<br />

To know the details of the booster of the Group 1, 2<br />

& 3<br />

*124#<br />

3 To <strong>Know</strong> the details of the ISD Boosters used *124*2#<br />

4 To know the data balance in ipad plan *124*1#<br />

STVs (Boosters) activation through SMS to 53733<br />

(Note: For conditions of use of multiple boosters please refer to the inner pages where the detailed<br />

information is given)<br />

Group 1- General applicable for both 2G & 3G<br />

Name of the BOOSTER (STV)<br />

MRP in<br />

Rs.<br />

Validity in<br />

Days<br />

Key word for<br />

activation<br />

through SMS to<br />

53733<br />

Local calls On net @ Rs 0.10/ min 65 30 VOICE65<br />

Local calls to any network @ Rs 0.30/min (2G & 3G) 61 30 VOICE61<br />

Local & STD calls On net –Rs 0.20 /min (2G & 3G) 47 30 VOICE47<br />

Local video calls free 125 minutes (2G & 3G) 57 30 VOICE57<br />

Local calls On-net Unlimited FREE<br />

Local calls from <strong>BSNL</strong> Mobile to <strong>BSNL</strong> Mobile @ 10<br />

300 30 VOICE300<br />

p/min, Local calls from <strong>BSNL</strong> Mobile to<br />

99 30 VOICE99<br />

Landline/WLL/Other network @ 49p/min<br />

Local/STD Rs.1.00/3minutes(On-Net) and<br />

Rs.1.20 / 3 minutes (Off-Net)<br />

Local/STD On-Net Night @ 5p/minute (11.00 p.m. to<br />

06.00 a.m.)<br />

Local Call Charges:<br />

i) To <strong>BSNL</strong> Mobile network @ Re.0.10/min<br />

ii) To landline/Wll/<strong>BSNL</strong> network @ Re.0.49/min<br />

iii) To other network (LL/WLL/Mobile) @ Re.0.49/min<br />

28 30 VOICE28<br />

35 30 VOICE35<br />

290 90 VOICE290<br />

5


Group II-Unlimited Local /STD Voice (applicable for both 2G & 3G)<br />

Name of the BOOSTER (STV) MRP in Rs.<br />

Group –III – SMS (applicable for both 2G and 3G)<br />

Group –IV GPRS (through SMs only & applicable to 2G only)<br />

Validity in<br />

Rs.<br />

Key word for<br />

activation<br />

through SMS to<br />

53733<br />

Unlimited Local//STD on net 7 days (2G & 3G) 151 7 VOICE151<br />

Unlimited Local//STD on net 30 days (2G & 3G) 501 30 VOICE501<br />

Name of the BOOSTER<br />

(STV)<br />

MRP Validity<br />

Key word for activation<br />

through SMS to 53733<br />

3000 Local+National+Roaming 36 30 SMS36<br />

4500 Local+National+Roaming 46 45 SMS46<br />

6000 Local+National+Roaming 56 60 SMS56<br />

1500 Local SMS FREE 21 15 SMS21<br />

Local/national SMS @<br />

Rs.0.05/SMS<br />

Name of the BOOSTER (STV) MRP in Rs.<br />

14 30 SMS14<br />

Validity in<br />

Days<br />

Key word for activation<br />

through SMS to 53733<br />

15GB GPRS usage for 180 days 555 180 GPRS555<br />

10GB GPRS usage for 30 days 270 30 GPRS245<br />

3GB GPRS usage for 30 days 98 30 GPRS89<br />

200MB GPRS usage for 3 days 14 3 GPRS13<br />

100MB GPRS usage for 1 day 7 1 GPRS7<br />

6


CHANGE OF PLAN from one plan to another through SMS to 53733<br />

Sl.<br />

No<br />

KNOW YOUR DATA USAGE<br />

3G Data customers can get the data usage by sending SMS either from his Data Card or ipad, if they<br />

support SMS facility, or, from their <strong>BSNL</strong> or any other Operator mobile numbers by sending SMS, as<br />

detailed below:<br />

Instrument from where<br />

SMS is to be given.<br />

SMS keyword SMS to be sent to Remarks<br />

From DATACARD / IPAD DATA3G 53733 Free<br />

From IPAD *124*1#<br />

From <strong>BSNL</strong> mobile<br />

number<br />

Change of Plan<br />

From (Plan name)<br />

1 All old & current plans (including<br />

SA 1P/Sec, SA ALL@49,Generel<br />

1p/sec,General all@49, Anbu<br />

Jodi,Nesam except Saral anant)<br />

2 All old & current plans (including<br />

SA 1P/Sec, SA all@49,Generel<br />

1p/sec, General all@49, Anbu<br />

Jodi, Nesam except all@49)<br />

3 All old & current plans (including<br />

SA 1P/Sec, SA all@49,Generel<br />

1p/sec, General all@49, Anbu<br />

Jodi, Nesam except 1p/sec)<br />

4 All old & current plans except 2G<br />

Special<br />

5 All old & current plans except 3G<br />

Special<br />

From mobile number of<br />

any operator<br />

To<br />

( new plan name)<br />

DATA3Gmobile<br />

number of the DATA<br />

CARD/ iPAD in 10 digit<br />

DATA3Gmobile<br />

number of the DATA<br />

CARD/ iPAD in 10 digit<br />

Press call/ Enter<br />

button<br />

53733 Free<br />

9442253733<br />

SMS key word<br />

(not case sensitive)<br />

Saral Anant Special MSARAL<br />

Per minute plan MMIN<br />

Per second plan MSEC<br />

2G Special Special MSPECIAL2G<br />

3G Special Special<br />

MSPECIAL3G<br />

Chargeable as per the<br />

customer’s plan with<br />

his operator<br />

Customer need not remove the SIM from Data Card/ iPAD and put it in his mobile/ iphone to check the<br />

usage.<br />

7


CHANGE OF VOICE PLAN THROUGH SMS INTRODUCED.<br />

SMS based change of GSM voice plans under 2G & 3G Postpaid services introduced in <strong>Tamilnadu</strong> LSA<br />

(including CHTD) with effect from 01.08.2011 and this is an additional facility to the existing procedure of<br />

submitting a written request at CSCs for any change of plan. The details are given below:-<br />

i) Plans eligible to change through SMS:-<br />

(1) Plan 99, (2) Plan 175, (3) Plan 225, (4) Plan 325, (5) Plan 525, (6) Plan725, (7) Plan1500.<br />

ii) Procedure to change the Plan through SMS:-<br />

The customer has to originate SMS from the mobile to which the plan change is required.<br />

SMS to be given to 53733 as below:<br />

(1) To change the Plan: CHG<br />

For example, CHG PLAN-325 PLAN-525 (For changing from Plan-325 to Plan-525). If<br />

the request is in order, a reply message will be sent to the customer as follows:<br />

“<strong>Your</strong> request for change of PLAN from PLANXXX to PLANXXX is received. For<br />

confirmation pl send SMS PLANXXXY to 53733-<strong>BSNL</strong> MOBILE.”<br />

After getting the above reply SMS, the confirmation SMS is to be given to 53733 by the<br />

customer as described above.<br />

(2) If the request is not in order, a reply message will be sent to the customer as follows:<br />

“Dear Customer, <strong>Your</strong> request for change of tariff plan is regretted due to<br />

…………………. Pl contact on toll free 1503 or visit CSC-<strong>BSNL</strong>.<br />

(3) After successful Plan change, an SMS will be sent to the customer as follows:<br />

“Dear Customer, <strong>Your</strong> tariff plan has been changed to PLANXXX. Thank You. –<br />

<strong>BSNL</strong>.<br />

iii) Plan change processing details:<br />

� The plan change request will be effected within 24hrs after receipt of SMS of plan change.<br />

� The customer can opt for the SMS based plan change once in a calendar month.<br />

� There is no charge for change of plan through SMS.<br />

ARE YOU AN ENNANBAN SUPER PLAN CUSTOMER? DO YOU WANT TO CHANGE THE<br />

LANDLINE TELEPHONE NUMBER UNDER FRIENDS & FAMILY?<br />

Change of Landline telephone number under FFL in Ennanban Super Plan of 2G prepaid mobile services<br />

is allowed subject to the following conditions in <strong>Tamilnadu</strong> LSA (incl. CHTD) with effect from<br />

26.08.2011.<br />

1. Customer has to send SMS to 53733 for change of FFL number as<br />

FFLMOld numberNew number.<br />

2. Minimum balance of Rs.50 is to be maintained at the time of sending the SMS request. If minimum<br />

balance is available, FFLM will be executed and Rs.5/- will be deducted for the change.<br />

8


3. If minimum balance is not available, a reply SMS from Trichy IN will be sent to the customer with<br />

a request to top up the amount with minimum Rs.50/- or above.<br />

4. Customer can change the FFL number once in THREE months only. If any request is received from<br />

the customer before the expiry of 3 months period, a reply SMS will be sent by IN as follows:<br />

“Dear Customer! <strong>Your</strong> SMS request is rejected as you are eligible to change your FFL number on<br />

or after xx-xx-xx(dd/mm/yy)”<br />

To begin with, this change of FFL facility is being implemented for Ennanban Super in 2G prepaid mobile<br />

services in TN LSA (incl. CHTD)<br />

Note: The existing procedure for changing FFL number through CSCs on written request is<br />

withdrawn.<br />

WHY STAND IN A QUEUE? ONLINE BILL PAYMENT, HASSLE FREE NOW!<br />

Pay bills online:<br />

You can avail online payment facility logging on to our web: www.bsnl.co.in you can view the latest bills and pay<br />

them online. You can get duplicate bill online for any mobile post-paid connection. Mobile prepaid online recharge,<br />

top-up and flexi-top-up are also available.<br />

General/Corporate Customers of <strong>BSNL</strong> can access these features by following three simple steps, viz. Register, Add a<br />

Phone account and view & pay bills online.<br />

9


A new Value Added Service introduced<br />

<strong>BSNL</strong>’s Bharatberry<br />

<strong>BSNL</strong> launched the services viz. Bharatberry [Push E-mail & PIM (Personalized<br />

information Management) Sync. services] on 14.11.2011.<br />

Bharatberry service allows you to:<br />

� get email pushed to your mobile phone from virtually any of your email accounts<br />

� perform synchronization of your Contacts, Calendar, Notes and Tasks etc. across your mobile phone<br />

and Bharatberry server<br />

To use this service, you should have a mobile phone enabled with GPRS or WIFI or 3G service for internet<br />

connectivity.<br />

Push Mail Service:<br />

What to do with the BharatBerry Push Mail?<br />

The Bharat Berry Push Mail Client allows you to perform all of the following from your mobile<br />

phone:<br />

� Keep your remote email inbox in sync with the Bharat Berry Push Mail Client inbox<br />

� Compose and send emails<br />

� Receive push email notifications which inform you of new emails on your mobile phone without you<br />

having to explicitly ask for new email<br />

� Read, delete, reply, forward, or flag emails<br />

� View attachments through the native browser of the phone (support varies based on phone model)<br />

� Detect URLs in your emails and go to them directly on your mobile phone<br />

� Call the sender of a received email, if the sender is stored in your contacts list with a phone number<br />

� Work offline<br />

How to get push email on your phone?<br />

While installation, try to download the push client in your mobile device, once it is successfully downloaded<br />

check the Bharat berry push client icon on the menus–installations /Downloads of the device and click on it. It<br />

prompts you to enter the user name and password to authenticate and you will be able to view your emails on<br />

the device.<br />

You can map multiple mail accounts in your handset by using Bharat berry service. The maximum number of<br />

mail IDs that can be configured is 10.<br />

PIM (Personalized Information Management) Sync. Service:<br />

You can sync your contacts, calendar, tasks and notes.<br />

Yes, using Bharat berry PIM sync Client, you can synchronize the contacts, calendar, tasks and notes<br />

that you have in your mobile phone (not the configured email account) with the Bharat berry server.<br />

10


Bharatberry Services - Subscription Charges:<br />

� Push mail is Rs.50/- per month<br />

� PIM sync is Rs.50/- per month.<br />

� Combo (Push Mail & PIM Sync.) is Rs.80/- per month<br />

Data Charges as per existing rates also apply.<br />

How to install Bharatberry (Push Mail Client & PIM Sync) in mobile<br />

Handsets?<br />

Please check your handset for the internet connectivity thro‟ GPRS or WiFi or 3G Service.<br />

1. Send SMS as „SUB BB‟ to 51123<br />

2. You will receive a link through SMS<br />

3. Click on the link, a page will open with the list of manufacturers in it. Select the appropriate<br />

manufacturer (eg . Nokia or Blackberry) as per your handheld device<br />

4. Once you have selected the manufacturer, a page will appear with the list of models in it, select<br />

the appropriate model of your handheld device<br />

5. Next it will prompt you to select the plan. Click on the plan which you would like to subscribe,<br />

E.g. if you require only PIM Sync then check the PIM Sync radio button, if you require only mail<br />

client service then check the push client radio button, and if you require both then check the<br />

Combo plan radio button. After selecting your plan, check the checkbox near "I accept the terms<br />

and conditions", then click “subscribe selected services" button<br />

6. A window will appear asking for your First Name, Last Name and email ID. These details are for<br />

record purpose only. After entering your details, click on Proceed<br />

7. If you have selected Push Mail service or Combo service, you will be asked to type the email<br />

account details (email Id and password), which you would like to set up on your handheld device,<br />

in the next page<br />

8. Configure all the email ID /port settings in the next page and click on test and apply settings to<br />

confirm you that your settings has been configured successfully<br />

9. Click on the provided links to install the PIM Sync and Push mail client application to your<br />

device<br />

10. click download option to download the application<br />

11


Steps to install <strong>BSNL</strong> Bharatberry (Push Mail service & PIM Synch) in<br />

Blackberry Device<br />

First check the GPRS/WIFI connectivity by accessing any internet site<br />

� Step 1: Send SMS as SUB BB to 51123<br />

� Step 2: A reply message will be received with a thank you note and a link on it<br />

� Step 3: Click on the link.<br />

� Step 4: A Page will open which will have a option to select the manufacturer, select the<br />

appropriate manufacturer (eg . Nokia or Blackberry whichever model you have )<br />

� Step5 : Select the Model of the handset.<br />

� Step6: Then it will prompt you to select the plan, click the box near by the PIM synch for<br />

only PIM Synch , if not then click the push client option or click Combo plan for both PIM<br />

synch and push client and then click on the box nearby “ I accept the terms and conditions”<br />

then click “ subscribe selected services‟<br />

� Step7: It will get the confirmation whether you want to get a 1 month free trial , then click yes<br />

� Step8: You get a window page to key in the first name and last name and email id to enter,<br />

enter the details and click on “ Proceed”<br />

� Step9: If you have selected Push Mail service or Combo service the next page is to type the<br />

email id and the password of which you would like to receive the mails in your handset.<br />

� Step10 : Configure all the email ID /port settings in the next page and click on test and apply<br />

settings to confirm you that “ your settings has been configured successfully”<br />

� Step11 : Click on the link below to install the PIM Sync and Push mail client application as<br />

per the OS version of your blackberry device<br />

{{ “For OS version 4.2 – 4.6 “then click PIM synch , then click on push client<br />

For OS version 4.6 above” then click PIM synch, then click on push client }}<br />

Note: If you are using Blackberry device please type in the new text message {myver [spacebar]} it<br />

will provide you the device software version.<br />

� Step12 :click download option to download the application<br />

For further details please log on to http: tamilnadu.bsnl.co.in or www.bsnl.co.in or call 1503.<br />

12


PRODUCT & PRICING ACTIVITY<br />

November 2012<br />

i-PAD data plans are renamed as “Tablet plans”<br />

All i-Pad data plans will henceforth be called as Tablet Plans within <strong>Tamilnadu</strong> LSA (including<br />

CHTD). All other terms and conditions will remain same.<br />

October 2012<br />

Tariff of Blackberry services under GSM mobile services has been<br />

rationalised:<br />

The revised tariff is given below:<br />

a) Plan wise tariff<br />

Post<br />

paid<br />

Sl. No. Plan Name<br />

FMC<br />

in Rs.<br />

i.<br />

BIS-P-III<br />

(Regular BIS)<br />

Prepaid Free Data Use<br />

MRP of<br />

STV in<br />

Rs.<br />

999 991 Unlimited<br />

ii. BES-P-III 875 NA Unlimited<br />

Existing Revised<br />

FMC= Fixed Monthly Charges, STV = Special Tariff Voucher<br />

Unlimited e-mails<br />

(POP/MAP) + Instant<br />

Messaging + Internet<br />

Browsing + Off-Devices<br />

GPRS upto 2 GB<br />

Unlimited e-mails<br />

(POP/MAP) + Instant<br />

Messaging + Internet<br />

Browsing + Off-Device<br />

e-mails<br />

Usage<br />

Charge<br />

Beyond free<br />

limit<br />

Re./10KB<br />

� Service tax as applicable extra. GPRS usage upto 2GB per month is free with BIS Plan-III.<br />

GPRS usage beyond 2GB, is chargeable @ Re.0.05/10Kb.<br />

� Unlimited Internet Browsing access limited to Blackberry smart phones<br />

0.05<br />

0.05<br />

13


New Prepaid Blackberry Plans with STVs of 7 / 90 / 180 days validity can<br />

be activated by sending SMS message to 53733<br />

S.No<br />

Name of Plan<br />

Validity in days - 7<br />

MRP Rs. Format for sending SMS.<br />

1 BIS Lite 89 BISL91<br />

2 BIS social 88 BISS88<br />

3 BIS-C 109 BISC109<br />

4 BIS regular 276 BISR276<br />

Validity in days - 90<br />

1 BIS Lite 939 BISL939<br />

2 BIS social 938 BISS938<br />

3 BIS-C 1213 BISC1213<br />

4 BIS regular 3144 BISR3144<br />

Validity in days - 180<br />

1 BIS Lite 1865 BISL1865<br />

2 BIS social 1864 BISS1864<br />

3 BIS-C 2427 BISC2427<br />

4 BIS regular 5956 BISR5956<br />

Tablet Plan Tariff for i-pad:<br />

Tariff for 3G i-PAD data plans within <strong>Tamilnadu</strong> LSA (including Chennai Telephones Area)<br />

applicable with effect from 01.11.2011 is given below:-<br />

A. Prepaid Plans:<br />

Sl. No Particulars Tariff<br />

1 32K Micro SIM & Activation in Rs. 30<br />

2 MRP of FRC in Rs.* 70<br />

3 Starter Pack in Rs.*(SIM cost+FRC cost) 100<br />

4 Free Usage with Activation<br />

200 MB to be utilized within 30<br />

days from the date of activation<br />

5 Initial Plan Validity 30 days<br />

6 Data Usage Charges As per i-PAD Data RCVs<br />

7 Voice Call/Video Call/SMS Charges<br />

As per 3G prepaid base tariff<br />

applicable to 3G data plans<br />

(ie)3G Special plan<br />

8 Recharge/Top-Up<br />

iPad data RCVs<br />

All Top-Ups/STVs are allowed<br />

9<br />

MRP of Recharge vouchers (RCV) in<br />

Rs.*(through C-TOP-UP)<br />

1001 752 103<br />

10 Bundled Free Data Usage 9GB 6GB 1GB<br />

11 validity<br />

30<br />

days<br />

30 days 1 day<br />

12 Data usage charges beyond free usage<br />

4p/10KB<br />

14


* MRP is inclusive of service tax @ 10.30%. The existing iPAD RCVs 999, 599 and 102 thru Ctopup<br />

are withdrawn from 23.59 hrs of 31.10.11 and new RCVs 1011, 752, 103 are introduced from 00.00<br />

hr of 01.11.2011.<br />

B. Post paid Plans:<br />

Sl. No Particulars Tariff<br />

1 Activation charges in Rs. 100<br />

2 FMC in Rs. 1000<br />

3 Bundled Free Data Usage 9GB<br />

4 Validity One month<br />

5 Charges beyond free data usage 4p/10KB<br />

6 Voice Call/Video Call/SMS Charges<br />

As per 3G post paid base<br />

tariff (plan99) applicable<br />

to 3G data plans<br />

The existing FMC 999 plan in Post paid services is withdrawn from 31/10/2011 and FMC 1000<br />

plan is introduced from 01.11.2011.<br />

i) Usage of the above i-PAD data RCVs will increase both the main account validity and plan<br />

validity.<br />

ii) The free data usage will also be available while national roaming.<br />

iii) The current 3G DATA RCVs ( like 101, 202, 403, 607, 716, 1251(751), 1801(1261),<br />

2251(1576), 2003, 2502, 3002, 3102 & 5003) are not applicable to these iPad DATA Plan<br />

customers and vice-versa.<br />

DATA TOPUP vouchers 191,105 & 353 (during iPad data validity) are applicable for i-PAD plan<br />

customers also.<br />

BlackBerry SERVICES<br />

<strong>BSNL</strong>’s Plans & Tariff structure<br />

BlackBerry ® Limited Tariff Plans Under 2G & 3G in post paid services:<br />

Note:<br />

Sl. No. Particulars BIS P-1 BIS P-II<br />

1 Fixed Monthly Charges for BlackBerry in Rs 299 499<br />

2 Free data usage Kb/month (Home LSA) Nil 2000<br />

3 Usage charges beyond free limit in Rs. / 10KB (Home / Roaming) 0.30 0.04<br />

1. For voice plan, the customer can choose any plan out of post paid plans with Fixed Monthly Charges (FMC) for<br />

Rs.225 and more.<br />

2. Service Tax as applicable will be charged extra.<br />

3. Free data usage does not include roaming usage under limited plan.<br />

15


BlackBerry Unlimited Tariff Plans under 2G<br />

Sl. No. Plan Details Free Data Usage Internet Access Postpaid Prepaid<br />

1<br />

2<br />

3<br />

FMC/FRC BlackBerry ® Messaging<br />

Bundle plan in Rs [BIS Lite]<br />

FMC/FRC BlackBerry ® Social<br />

Networking Bundle plan in Rs [BIS Social]<br />

FMC / FRC Plan BIS-C in Rs.<br />

Unlimited<br />

e-mail<br />

Unlimited instant<br />

messaging<br />

Unlimited emails<br />

(POP/IMAP)+Instant<br />

Messaging<br />

Not allowed 299 271<br />

Not allowed 299 270<br />

Allowed* 362 399<br />

*Unlimited Internet Browsing-access is only available when browsing is done using BlackBerry Smartphone, Blackberry<br />

browser and APN<br />

FMC= Fixed Monthly charges, STV= Special Tariff voucher with validity of 30 days<br />

1. Charges for other Tariff Items as per selected plan<br />

2. Service Tax as applicable will be charged extra in case of post paid.<br />

BlackBerry 3G<br />

BlackBerry Unlimited Tariff Plans<br />

b) Plan wise tariff<br />

Sl. No. Plan Name<br />

i.<br />

BIS-P-III<br />

(Regular BIS)<br />

Post<br />

paid<br />

FMC<br />

in Rs.<br />

Prepaid Free Data Use<br />

MRP of<br />

STV in<br />

Rs.<br />

999 991 Unlimited<br />

ii. BES-P-III 875 NA Unlimited<br />

Existing Revised<br />

Unlimited e-mails<br />

(POP/MAP) + Instant<br />

Messaging + Internet<br />

Browsing + Off-Devices<br />

GPRS upto 2 GB<br />

Unlimited e-mails<br />

(POP/MAP) + Instant<br />

Messaging + Internet<br />

Browsing + Office emails<br />

Usage<br />

Charge<br />

Beyond free<br />

limit<br />

Re./10KB<br />

FMC= Fixed Monthly Charges, STV = Special Tariff Voucher<br />

� Service tax as applicable extra. GPRS usage upto 2GB per month is free with BIS Plan-III.<br />

GPRS usage beyond 2GB, is chargeable @ Re.0.05/10Kb.<br />

� Unlimited Internet Browsing access limited to Blackberry smart phones<br />

� GPRS usage upto 2GB per month is free with BIS Plan-III (BIS Regular). GPRS usage beyond<br />

2GB, is chargeable @ Rs.0.04/10KB.<br />

� Unlimited Internet Browsing-access is only available when browsing is done using BlackBerry<br />

Smartphone, Blackberry browser and APN<br />

0.05<br />

0.05<br />

16


� No additional charges to be levied for 3G Prepaid and Postpaid blackberry services until<br />

further order.<br />

� Blackberry unlimited tariff plan BIS-C at Sl. No.3 above is not allowed under 3G.<br />

New Prepaid BlackBerry Plans with 7/90/180 days Validity<br />

Sl. No. Plan Name STV price in Rs. (MRP) inclusive of ST<br />

Validity in days---> 7 90 180<br />

i) BIS Lite 91 939 1865<br />

ii) BIS social 88 938 1864<br />

iii) BIS-C 109 1213 2427<br />

iv) BIS regular 276 3144 5956<br />

iPad Prepaid Plans:<br />

iPad Data (Tablet) Plans & Tariff<br />

Sl. No Particulars Tariff<br />

1 32K Micro SIM & Activation in Rs. 30<br />

2 MRP of FRC in Rs.* 70<br />

3 Starter Pack in Rs.*(SIM cost+FRC cost) 100<br />

4 Free Usage with Activation<br />

200 MB to be utilized within 30<br />

days from the date of activation<br />

5 Initial Plan Validity 30 days<br />

6 Data Usage Charges As per i-PAD Data RCVs<br />

7 Voice Call/Video Call/SMS Charges<br />

As per 3G prepaid base tariff<br />

applicable to 3G data plans<br />

(ie)3G Special plan<br />

8 Recharge/Top-Up All Top-Ups/STVs are allowed<br />

iPad data RCVs<br />

9<br />

MRP of Recharge vouchers (RCV) in<br />

Rs.*(through C-TOP-UP)<br />

1001 752 103<br />

10 Bundled Free Data Usage 9GB 6GB 1GB<br />

11 validity<br />

30<br />

days<br />

30 days 1 day<br />

12 Data usage charges beyond free usage<br />

4p/10KB<br />

* MRP is inclusive of service tax @ 10.30%. The existing iPAD RCVs 999, 599 and 102 thru Ctopup<br />

are withdrawn from 23.59 hrs of 31.10.11 and new RCVs 1011, 752, 103 are introduced from 00.00<br />

hr of 01.11.2011.<br />

17


iPad Post paid Plans:<br />

Sl. No Particulars Tariff<br />

1 Activation charges in Rs. 100<br />

2 FMC in Rs. 1000<br />

3 Bundled Free Data Usage 9GB<br />

4 Validity One month<br />

5 Charges beyond free data usage 4p/10KB<br />

6 Voice Call/Video Call/SMS Charges<br />

As per 3G postpaid base tariff (plan99)<br />

applicable to 3G data plans<br />

iv) Usage of the above i-PAD data RCVs will increase both the main account validity and plan<br />

validity.<br />

v) The free data usage will also be available while national roaming.<br />

vi) The current 3G DATA RCVs ( like 101, 202, 403, 607, 716, 1251(751), 1801(1261),<br />

2251(1576), 2003, 2502, 3002, 3102 & 5003) are not applicable to these iPad DATA Plan<br />

customers and vice-versa.<br />

vii) DATA TOPUP vouchers 191,105 & 353 (during iPad data validity) are applicable for i-PAD<br />

plan customers also.<br />

18


January 2012<br />

PRODUCTS & PRICING ACTIVITIES<br />

Extension of GSM based FWP promotional offer:<br />

Promotional offer of GSM based FWP has now been extended and valid upto 05.05.2012 in <strong>Tamilnadu</strong><br />

LSA (incl. CHTD). There is no change in all other terms and conditions including the activation<br />

procedure.<br />

Promotional offer of IFWT under CDMA:<br />

<strong>BSNL</strong> Corporate Office has re-launched promotional offer of IFWT under CDMA Prepaid Services<br />

from 01-01-2012 to 31-03-2012 ( 90 days).<br />

The salient features of the promotional offer are enumerated below:-<br />

� Sale price of IFWT ( New) : Rs.900<br />

� Sale price of recovered IFWT : Rs.250<br />

� Talk time : Rs.200/month for 8 months (<strong>BSNL</strong> net work only)<br />

� Full talk time equal to MRP on all recharge coupon vouchers.<br />

� 50% Extra talk value on all Topups and Flexi Topups.<br />

Revision in tariff of C-top-up SIM<br />

The minimum transaction requirement per month for C-Top-up SIMs for availing the special<br />

tariff is reduced from Rs.3000 to Rs.1000 per month for urban retailers also. The special tariff is<br />

for those channel partners as per the list that will be provided by Sales wing every month. All<br />

other existing terms and conditions will remain same.<br />

December 2011<br />

SPECIAL SCHEME “CHOOSE YOUR MOBILE NUMBER” LAUNCHED<br />

<strong>BSNL</strong> <strong>Tamilnadu</strong> Circle has launched a special scheme called “Choose <strong>Your</strong> Mobile Number” in GSM<br />

prepaid service w.e.f. 16.12.2011. Under this scheme a customer can select his/her mobile number out<br />

of the list of about one lakh numbers available.<br />

Customers can logon to website “http://tamilnadu.bsnl.co.in” and go to the page of “Choose <strong>Your</strong><br />

Mobile Numbers” by mouse click on the link available in the web page. Select the prepaid mobile<br />

number in the list under “Choose Nos.” A PIN number (Personal Identity Number) with 7 digits will be<br />

generated and sent to the customer on the mobile number entered in the web-page. Customer needs to<br />

input the 7 digit PIN to confirm the selection of the Mobile Number.<br />

Also, SMS option for selecting the normal mobile number is available for customers. <strong>BSNL</strong> customers<br />

should send SMS to 53733 and Non-<strong>BSNL</strong> customers should SMS to 9400012345. Any <strong>BSNL</strong> customer<br />

can get the list of spare numbers by sending SMS “NLIST XXXXX” to 53733 in which, XXXXX can be any 3<br />

19


to 5 ending digit. A list of 10 spare numbers with matching XXXXX will be sent to the mobile number<br />

from which the request is initiated.<br />

Or<br />

“NLIST” to 53733. In this case, any 10 spare random numbers will be sent.<br />

For reservation of GSM numbers the Customer has to text as “CONF ”to 53733 (<strong>BSNL</strong>)<br />

or 9400012345 (Non-<strong>BSNL</strong>).<br />

The number selected will be reserved for the subscriber for 72 hours within which the customer has to<br />

activate the selected number by approaching the nearest Customer Service Centre; otherwise, the<br />

reserved number will be cancelled and taken back to the spare list.<br />

NEW VOICE STV (BOOSTER) 152 & 611 ARE INTRODUCED.<br />

Two new Voice STVs (Boosters) of MRP 152 & 611 through C-TOP-UP in 2G/3G Prepaid mobile<br />

services in <strong>Tamilnadu</strong> LSA (including Chennai Telecom District) with effect from 24.12.2011.<br />

The details are given below:-<br />

Name of the STV/Booster*<br />

MRP of STV<br />

(inclusive of S.Tax)<br />

Validity in Days<br />

Local & STD Voice Calls On-net 10p/Min &<br />

Off-net 30p/Min<br />

152 30<br />

Local calls to any Network @ 30p/Min<br />

*within Home LSA<br />

611 365<br />

These STVs/Boosters are made available to all 2G/3G prepaid customers under Group I in Multiple<br />

Boosters.<br />

A PROMOTIONAL PLAN - NESAM SUPER BUNDLED WITH FRC801<br />

INTRODUCED.<br />

NESAM SUPER (FRC801) prepaid plan in 2G/3G services has been offered as promotional plan for 90<br />

days from 09-12-2011 to 07-03-2012. This plan is applicable in <strong>Tamilnadu</strong> Circle LSA including<br />

Chennai TD area.<br />

The tariff details are given below.<br />

Sl.<br />

No.<br />

ITEM DETAILS<br />

1 Basic SIM<br />

Rs.20/- or Rs.59/- as per customer choice at CSCs.<br />

Rs.20/- at Franchisee‟s network.<br />

2 MRP of the FRC<br />

Rs.801/- bundled with SIM cost at CSCs. Rs.801/thro‟<br />

C-TOP UP at Franchisee‟s network.<br />

Customer will get 100% Talk value equal to the First Recharge<br />

done i.e. Rs.800 as free and no activation charges levied. The free<br />

2a Initial Free talk value talk value will be used for voice call alone and is to be utilized<br />

within 6 months from the date of activation. The balance<br />

amount, if any, will be nullified after 6 months.<br />

3 Validity Life time (Minimum topup Rs.200/- every 6 months). Topup of<br />

20


3a<br />

Initial Plan validity<br />

Grace Period<br />

3b Tariff validity<br />

Rs. 10/- & above also extends validity proportionately as is<br />

permitted in other plans<br />

180 days GP1-15days. GP2-Not Available<br />

One year. After one year, the customer will be placed in the Life<br />

time base plan (i.e. SaralAnanth Special)<br />

4 Call charges<br />

4a Local/STD/Roaming 1ps/sec to <strong>BSNL</strong>; 1.2ps/sec to other networks<br />

4b ISD As per 2G Special Plan<br />

4c<br />

Incoming while on<br />

roaming<br />

As per “PER SECOND PLAN”<br />

5 SMS Chrages<br />

5a Free SMS 200 local SMS per month*for first six months<br />

5b<br />

Charges beyond free<br />

limit<br />

Local/National=Re.1, ISD=Rs.5/-<br />

6 Friends & Family Charges<br />

6a F&F Numbers Any 5 numbers of any Network (within TN LSA)**<br />

6b F&F charges (On-net) 20p/min<br />

6c F&F charges (Off-net) 40p/min<br />

6d Change of F&F Nos. Rs.5/- per change per number***<br />

7<br />

Reduced tariff during<br />

night time i.e.11.00 PM<br />

to 06.00 AM.<br />

20 Ps/Min for <strong>BSNL</strong> Network Nos and 40 Ps/Min for Other<br />

Network Nos<br />

8 All other charges As per 2G Special prepaid plan<br />

9 STV applicability All STVs are allowed except STV 49 & STV 62<br />

10<br />

Data RCV<br />

applicability<br />

All 2G/3G data RCVs are applicable<br />

11 Plan Migration Not allowed at present<br />

� This plan is available for MNP port-in customers also.<br />

� Customers should be suitably advised to topup, in order to make Video call/National SMS during<br />

initial validity period, since the free talk value is for Voice calls only and FREE SMS is for Local<br />

SMS only.<br />

� **The customer has to register all the 5 F & F numbers by sending SMS to 53733 as FFE< 2ndnumber>4th number> and<br />

*** For change of FFE numbers, SMS to 53733 as FFM < New<br />

number><br />

� FFE number can be Landline/ Fixed WLL/WLL with limited mobility / RUIM /GSM Mobile, all<br />

within TamilNadu LSA (incl CHTD) of any Operator. Except for the mobile numbers, for<br />

Landline/ Fixed WLL/ WLL with limited mobility, the STD code of the station should be prefixed.<br />

� Since the customer will be placed in SA Special plan after one year, the existing 5 F&F nos will be<br />

nullified and F&F nos. as applicable to Saral Ananth Special plan are to be re-registered. Charges will<br />

be as per SaralAnanth Special plan.<br />

NESAM – PREPAID PROMOTIONAL PLAN OFFER EXTENDED.<br />

“NESAM” promotional plan in 2G prepaid mobile services got extended for a further period of 90 days<br />

from 16.12.11 to 14.03.12. This plan is applicable in <strong>Tamilnadu</strong> Circle LSA including Chennai<br />

Telephones Area.<br />

21


Details of the Promotional Plan Activation Voucher 198 to NESAM plan:<br />

� Talk Value : NIL<br />

� The 198 Plan Activated customer will be governed by all terms and conditions related to validity,<br />

F&F etc., as applicable to NESAM Plan only.<br />

� Validity of the eligible customer on activation of 198 voucher to NESAM will be 180 days<br />

irrespective of current validity. After the initial validity period of 180 days, Monthly recharge<br />

condition of NESAM plan is applicable.<br />

� Existing F&F numbers ( & FFL number wherever applicable) in the old plan will NOT be carried<br />

forward to NESAM plan.<br />

However, the customer has to register afresh the FIVE numbers ( any network ) by giving SMS as<br />

FFE*< 2ndnumber> <br />

.<br />

For change of F&F numbers, SMS to 53733 as FFM < New number><br />

FFM stands for modification of F&F no.<br />

*FFE number can be Landline/ Fixed WLL/WLL with limited mobility / RUIM /GSM Mobile, all within<br />

Tamil Nadu LSA (including Chennai TD) of any Operator. Except for the mobile numbers, for<br />

Landline/ Fixed WLL/ WLL with limited mobility, the STD code of the station should be prefixed.<br />

� All the existing 2G/3G customers of Saral Anant Special , Vinadi Special/Per Second Plan,<br />

all@49 special/Per Minute Plan,2G Special, Student Special, Excel Anant, New Excel Anant,<br />

Excel Student, Kurinji & Wonder plus, En-Nanban, En-Nanban Super, MegaSuper, Vasantham,<br />

ANBUJODI Special and 3G Special are eligible to use this Plan Activation voucher.<br />

� Customers, who opt NESAM plan through Plan Activation Voucher 198, will be extended all the<br />

features of NESAM plan.<br />

� On Activation of NESAM plan, the talk value available in the old plan will be carried over to the<br />

NESAM plan.<br />

� Existing Booster/STV cards or coupons activated while in the old plan will be valid on<br />

Activation to NESAM plan.<br />

� The 198 STV will be only on C top up.<br />

(For the Nesam Plan details see page No.33)<br />

November 2011<br />

Bundling offer of SIM with FRC under prepaid Mobile services (Applicable only at<br />

CSCs) introduced:<br />

Only at CSCs in <strong>Tamilnadu</strong> Circle the Bundling of 2G/3G prepaid plans with FRC has been permitted<br />

w.e.f. 05.12.2011. Henceforth, the 2G (MRP Rs.20) and 3G (MRP Rs.59) SIMs are renamed as 32K SIM<br />

and 128K SIM and there is no change in the sale price of SIM Card. i.e. 32K SIM cost Rs.20 and 128K<br />

SIM cost Rs.59 only.<br />

22


Customer has to opt for a plan (currently offered), while purchasing a 32K SIM or 128K SIM at CSCs.<br />

The MRP of the bundled SIM+FRC is given below:-<br />

Name of the current plans on offer<br />

MRP in Rs.<br />

If opted with 32K SIM+FRC<br />

MRP in Rs.<br />

If opted with 128K SIM+FRC<br />

Saral Ananth Special -FRC 15 35 74<br />

Per Second Plan -FRC 42 62 101<br />

Per Minute Plan -FRC 48 68 107<br />

2G Special -FRC 111 131 170<br />

AnbuJodi special -FRC 34 34* 93<br />

Student Special -FRC 39 59 98<br />

Nesam -FRC 29 49 88<br />

3G Special -FRC 120 - 179<br />

*Since 32K SIM is free for Anbujodi plan at CSCs.<br />

All the freebies and other offers (if any), will be allowed from the date of creation. Hence, CSCs shall<br />

inform the customer to initiate first call (*123#) immediately without fail, in order to avail the freebies<br />

fully. If the first call is NOT originated within 15 days, from the date of creation, the number will be<br />

deactivated.<br />

Following revision of prepaid tariff under 2G&3G mobile services in<br />

<strong>Tamilnadu</strong> LSA (including CHTD) has been implemented w.e.f. 17.11.2011<br />

(i) Reduced call charges on two <strong>BSNL</strong> Local numbers revised from existing Rs.0.20/Min to<br />

Rs.0.30/Min under “2G Special, 3G Special and Anbujodi special” prepaid General Plans.<br />

(ii) SMS* charges under “2G Special,3G Special and Anbujodi special” plans are revised (a)<br />

to uniform Rs.0.60 per Local SMS and Rs.0.70 per National SMS and (b) Local/National<br />

SMS charges while national roaming revised to Rs.0.70 per SMS.<br />

(*Any Network)<br />

All other terms and conditions will remain same.<br />

Merger of the (old) Saral Anant (I) plan customers (including GP1 and GP2)<br />

into Saral Anant Special (corresponding GP1 and GP2 of Saral Anant Special)<br />

plan has been implemented in <strong>Tamilnadu</strong> Circle with effect from 19-11-11.<br />

On merger into Saral Anant Special Plan,<br />

i) the existing validity,<br />

ii) 2F&F <strong>BSNL</strong> Local numbers and one STD number and<br />

iii) Activated STVs (or boosters) – if any, will be carried forward in the case<br />

of Active & GP1 customers of (old) Saral Anant(I) plan.<br />

23


Concessional national roaming call charges withdrawn from the tariff of STVs<br />

49 & 62 applicable to SaralAnanth special Plan customers in 2G/3G prepaid<br />

mobile services in <strong>Tamilnadu</strong> LSA (including Chennai Telecom District) w.e.f<br />

21.11.2011. The details are given below:-<br />

Saral Ananth Special (current Plan) customers only can avail the following special tariff using STV49 /<br />

STV62 for 365 days.<br />

Sl.<br />

No<br />

Particulars<br />

“STV49” “STV62”<br />

1 MRP of STV(incl. of S.Tax) in Rs. 49 62<br />

2 Free Usage in Rs. Nil Nil<br />

3 Tariff Validity 365 days 365 days<br />

4 O/G Call charges (Home LSA)<br />

(a)Local On-net 49p/Min 1p/Sec<br />

(b)Local Off-net 49p/Min 1.2p/Sec<br />

(c )STD On-net 49p/Min 1p/Sec<br />

(d)STD Off-net 49p/Min 1.2p/Sec<br />

5 O/G Call charges (National Roaming)<br />

Local/STD On-net/Off-net As per Base tariff plan<br />

6 All other charges as per plan<br />

of the customer(i.e.<br />

SaralAnanth Special)<br />

As per Base tariff plan of<br />

the customer(i.e.<br />

SaralAnanth Special)<br />

Note: STV49/STV62 will come under Group I in Multiple Boosters for 2G/3G prepaid mobile services.<br />

Existing customers who have already activated (i.e. upto 23:59 Hrs of 20.11.2011) the above<br />

STVs, will continue to enjoy the concessional national roaming tariff till the expiry of the tariff<br />

validity period. All other terms and conditions will remain the same.<br />

1p/sec Vinadi Special & All @ 49 Special plans have been renamed as “Per<br />

Second Plan” & “Per Minute Plan” w.e.f. 11.11.11 with revision of tariff which<br />

is applicable in <strong>Tamilnadu</strong> including Chennai Telephones District Areas.<br />

Details of the Revised “Per Second Plan” and “Per Minute Plan”<br />

Plan Name >>><br />

Existing Revised Existing Revised<br />

(1p/Sec) Per Sec. (all @ 49) Per Min.<br />

Vinadi<br />

Special<br />

Plan special Plan<br />

Home LSA<br />

Voice Call Charges Ps/Sec Ps/Sec Rs. /Min Rs./Min<br />

Local On-net 1p/Sec 1.0p/Sec 0.49 0.49<br />

Local Off-net 1p/Sec 1.2p/Sec 0.49 0.59<br />

Reduced call charges on 2 <strong>BSNL</strong> Local numbers 0.20 0.30 0.20 0.30<br />

24


(Rs./Min)<br />

STD On-net 1p/Sec 1.2p/Sec 0.49 0.59<br />

STD Off-net 1p/Sec 1.2p/Sec 0.49 0.59<br />

Reduced call charges on 1 <strong>BSNL</strong> STD number<br />

(Rs./Min) 0.30 0.30 0.30 0.30<br />

SMS (Rs./SMS)<br />

Local 0.60 0.60 0.49 0.60<br />

National 0.60 0.70 0.49 0.70<br />

International 5.00 5.00 5.00 5.00<br />

National Roaming<br />

Voice Call Ps/Sec Ps/Sec Rs./Min Rs./Min<br />

Local On-Net 1p/Sec 1.2p/Sec 0.49 0.59<br />

Local Off-net 1p/Sec 1.2p/Sec 0.49 0.59<br />

STD On-Net 1p/Sec 1.2p/Sec 0.49 0.59<br />

STD Off-net 1p/Sec 1.2p/Sec 0.49 0.59<br />

Incoming Call 1p/Sec 1.2p/Sec 0.49 0.59<br />

SMS (Rs./SMS)<br />

Local SMS 0.60 0.70 0.49 0.70<br />

National SMS 0.60 0.70 0.49 0.70<br />

International SMS 5.00 5.00 5.00 5.00<br />

Incoming SMS Nil Nil Nil Nil<br />

All Other Charges as per plan (1p/Sec) (1p/Sec) (all @ 49) (all @ 49)<br />

All other terms and conditions will remain the same.<br />

� Vinadi (1p/Sec) special plan with FRC 42 and all@49 special plan with FRC48 stands withdrawn<br />

w.e.f 23:59 Hrs of 10.11.2011.<br />

� Henceforth, FRC 42 & FRC 48 shall enroll the new customers into “per Sec” plan and “per<br />

Minute” plan with effect from 11.11.2011.<br />

Migration of exisintg subscribers under General Vinadi & Saral Vinadi to revised Per Sec plan and<br />

General all@49 & Saral all@49 to Per Min plan:<br />

3. Active,GP1 & GP2 subs: All the customers in Active ,GP1 & GP2 under General Vinadi, Saral<br />

Vinadi plans, Generalall@49, Saralall@49 plans shall be migrated to Revised Per Sec plan & Per Min<br />

plan active/GP1/GP2 status respectively, in phased manner from 11-11-2011.<br />

4. Henceforth, the plans eligible to form CUG is “Per Sec” and Per Minute” Plans only, w.e.f<br />

11.11.2011. All the existing CUG customers in plan I & II shall be migrated to revised Per Sec plan<br />

& Per Min plan on 11-11-11.<br />

5. The above procedure shall also be applicable to the plans like: NOKIABUNDLED, SARAL BPL<br />

VINADI and FWP plans.<br />

6. There is no change in the existing procedure to migrate to these two revised plans viz., “Per Sec” and<br />

Per Minute” by sending SMS to 53733 except the SMS Key word “MSEC” (instead of MVINADI)<br />

and “MMIN” (instead of M49) w.e.f 15.11.2011.<br />

7.<br />

25


NEW SMS packs (via C-TOP-UP & through SMS) applicable to 2G & 3G<br />

prepaid mobile services, for use in Home LSA and also on roaming are<br />

introduced in <strong>Tamilnadu</strong> LSA (including CHTD in 2G only) with effect from<br />

17-11-2011.<br />

The details are given below:-<br />

Particulars<br />

3000<br />

Local+National+Roaming<br />

4500<br />

Local+National+Roaming<br />

6000<br />

Local+National+Roaming<br />

MRP in<br />

Rs.<br />

(incl. of<br />

S.Tax)<br />

Validity in<br />

days<br />

Amount to be<br />

deducted in IN<br />

while activating<br />

thru SMS (Rs.)<br />

Format for<br />

sending SMS to<br />

53733<br />

Remarks<br />

36 30 32.64 SMS36 NEW<br />

46 45 41.70 SMS46 NEW<br />

56 60 50.77 SMS56 NEW<br />

1500 Local SMS FREE 21 15 19.04 SMS21<br />

Local/national SMS @<br />

Rs.0.05/SMS<br />

2000 Local&1000<br />

Local/National SMS FREE<br />

1000 Local&500<br />

Local/national SMS FREE<br />

14 30 12.69 SMS14<br />

Continue to<br />

exist with<br />

revised 1500<br />

Local<br />

from1000<br />

Local<br />

Continue to<br />

exist<br />

53 30 48.05 SMS53 withdrawn<br />

32 15 29.01 SMS32 withdrawn<br />

Note: The existing SMS Boosters of MRP 32 & 53 are withdrawn from Ctopup and through SMS w.e.f<br />

23.59hrs of 16-11-2011 and the New STVs are introduced in Ctopup and through SMS from<br />

00.00hrs of 17-11-11.<br />

� The present tariff/ Free SMS will continue to be available till the expiry of the current SMS STVs<br />

activated upto 23.59 hrs of 16-11-11.<br />

� The usage value allowed with the above STVs is “NIL”.<br />

All the new SMS STVs (Boosters) are made available in Group III in Multiple Boosters for both 2G &<br />

3G customers with the existing terms and conditions.<br />

� The SMS STVs/SMS Packs under 2G & 3G Prepaid mobile services will not be applicable on<br />

“Blackout days”. Normal SMS charges as per plan will be applicable on “Blackout days”.<br />

� All other terms & conditions will remain same.<br />

26


Promotional Offer of GSM based FWP in Prepaid and Postpaid services<br />

(Revised and extended up to 05.05.2012)<br />

The promotional offer of GSM FWP has been revised. Sale price of the GSM based Fixed Wireless<br />

Phone has been reduced and SIM price introduced. The offer is valid upto 05.05.2012 in Prepaid and<br />

Postpaid services in TN LSA (including Chennai Telephones Area)<br />

The revised details of the GSM based FWP offer is given below:-<br />

Details Valid upto 05.05.2012<br />

Price of GSM FWP Rs.1000/- incl. of all taxes<br />

SIM Card* & activation<br />

Rs.20/- (incl. of S.Tax) for the plans with<br />

FRCs111,42,48<br />

SIM Validity 7 days<br />

SIM activation No change<br />

FRC<br />

Customer has to purchase the FRC as per<br />

his/her requirement (2)<br />

Free talk time<br />

Rs.125/-per month ON-NET – Local & STD<br />

for 12 months(not applicable on roaming) (3)<br />

Validity of promotional offer Upto 29.01.2012<br />

Commission to Franchisee 8 % of original cost excluding all taxes<br />

*the existing paired SIMs will continue to be used.<br />

(1) Existing Plan validity of one year with General Plans will continue to be available and SIM Cost Rs<br />

20 is to be charged.<br />

(2) Existing allowed FRCs are Rs.111(2G Spl), 42(Vinadi spl), 48(all@49 spl)<br />

(3) The free talk value of Rs.125/- per month allowed for a month is to be utilized within the month<br />

for which it is allowed & no carry forward will be allowed.<br />

Existing recharge/topup conditions for General plans as per the chosen FRC shall be applicable and there<br />

is no change in all other terms and conditions including the activation procedure.<br />

Voice STVs (Boosters) can now be activated through SMS in 2G & 3G<br />

2G & 3G customers of <strong>Tamilnadu</strong> LSA (including Chennai Telephone District area - 2G only) Prepaid<br />

mobile Customers can now activate the following STVs through SMS ( in addition to C-TOP-UP) with<br />

effect from 18.10.2011. The details are given below:-<br />

� The left out voice STVs of MRP 61, 47, 151 & 501 for activation through SMS, are now extended<br />

to 3G prepaid mobile customers also with effect from 18-10-2011.<br />

� Other Video & Voice STVs of MRP 57 & 290 for activation through SMS by 2G/3G prepaid<br />

mobile customers are implemented with effect from 18-10-2011.<br />

27


The details of STVs (Boosters):<br />

Sl.No Booster Description of STV/Booster Validity<br />

Amount to<br />

be deducted<br />

in IN (Rs.)<br />

Format for<br />

sending SMS to<br />

53733<br />

1 STV 61 Local calls to any network @ 30p/Min 30 days 55.30 VOICE61<br />

2 STV 47 Local & STD calls On net @ 20p/Min 30 days 42.61 VOICE47<br />

3 STV 57 Local video calls FREE 125 minutes 30 days 51.68 VOICE57<br />

4 STV 151 Unlimited Local/STD on net FREE 07 days 136.90 VOICE151<br />

5 STV 501 Unlimited Local/STD on net FREE 30 days 454.22 VOICE501<br />

6 STV 290<br />

Local On-net to Mobile @ 10p/Min, to<br />

LL/WLL On-net 49p/Min, Off-net<br />

49p/Min<br />

90 days 262.92 VOICE290<br />

Longer Validity RCVs for Jaijawan Mobile Prepaid plan (erstwhile Rakshak<br />

plan) customers have been introduced:<br />

The following New longer validity RCVs for “JaiJawan” Pre-paid plan customers in TN LSA (including<br />

Chennai Telephones Area) have been introduced w.e.f 28-10-2011.<br />

The details are given below:-<br />

Sl.No Particulars Tariff<br />

a MRP of RCVs (incl. S.Tax) Rs.553 Rs.993<br />

b Free Talk Value Rs.375 Rs.750<br />

c Validity 180 days 365 days<br />

� The existing RCV 97 for 30 days validity extension will also continue to be available for the JaiJawan<br />

customers.<br />

� The new RCVs MRP 553 and 993 are to be made available through C-TOP UP only to JaiJawan Plan<br />

customers only. The unutilized free talk value and validity available will be carried forward ( subject to<br />

max of 450 days validity).<br />

Longer validity RCVs for Student Special Plan customers introduced.<br />

New longer validity RCVs for “Students Special” pre-paid plan in <strong>Tamilnadu</strong> LSA (including Chennai<br />

Telephones District Area) have been introduced w.e.f 28-10-2011.<br />

The details are given below:-<br />

Sl. No Particulars Tariff<br />

a MRP of RCVs (incl. S.Tax) Rs.153 Rs.253<br />

b Free Talk Value Rs.20 Rs.40<br />

c FREE SMS 1500 Nos. 3000 Nos.<br />

d FREE DATA Usage in MB 500 MB 1000 MB<br />

e Validity 180 days 365 days<br />

28


i) The existing default recovery of Rs. 25.39 for 30 days validity extension will continue to be available<br />

for the student customers who do not use the above RCVs<br />

ii) The new RCVs are to be made available through C-TOP UP only to Student Special Plan customers<br />

only with the usual conditions (i.e. unutilized free SMS/DATA/validity available with the existing<br />

validity will be carried forward subject to max of 450 days).<br />

iii) During the validity period of the above RCVs, the monthly default deduction should be stopped.<br />

iv) On expiry of the above RCV validity , the existing default recovery mode will come into force<br />

including sending a prompt SMS – if sufficient balance is not available for recovery<br />

v) There is no change in all other terms and conditions which are as per the parent plan – Student<br />

Special.<br />

Now Five ISD STVs can be used concurrently.<br />

The promotional offer of ISD STVs have been made as permanent ISD STVs and are grouped as Group V<br />

under multiple use of STVs (Boosters) with the special feature, that, all the 5 ISD STVs can be used<br />

concurrently.<br />

Hence, the available STVs (Booster cards) have been grouped into 5 different groups, viz. Group-I-<br />

General, Group-II Unlimited Local/ STD voice, Group-III-SMS, Group-IV GPRS & Group-V ISD STVs.<br />

2G or 3G customer can use maximum of 9 or 8 boosters simultaneously, i.e. one booster each from Group I,<br />

II, III, IV (only for 2G) and 5 boosters from Group - V at the same time with effect from 15.10.2011.<br />

SMS PACKS UNDER 2G AND 3G PREPAID MOBILE SERVICES ARE RATIONLISED:<br />

SMS packs (via C-TOP-UP & through SMS) applicable to 2G & 3G prepaid mobile services, for use in<br />

Home LSA and also on roaming, in <strong>Tamilnadu</strong> LSA (including CHTD in 2G only) with effect from<br />

27.09.2011.<br />

The details are given below:-<br />

Particulars<br />

Local/national<br />

SMS @<br />

Rs.0.01/SMS<br />

Local/national<br />

2000 SMS<br />

FREE<br />

Local/national<br />

3000 SMS<br />

FREE<br />

Local/national<br />

10000SMS<br />

FREE<br />

1000 Local SMS<br />

FREE<br />

Local/national<br />

SMS @<br />

Rs.0.05/SMS<br />

MRP in<br />

Rs.<br />

(incl. of<br />

S.Tax)<br />

Validit<br />

y in<br />

days<br />

Amount to be<br />

deducted in IN while<br />

activating thru SMS<br />

(Rs.)<br />

Format for<br />

sending<br />

SMS to<br />

53733<br />

Remarks<br />

13 - - - Withdrawn**<br />

23 - - - Withdrawn**<br />

33 - - - Withdrawn**<br />

53 - - - Withdrawn**<br />

21 15 19.04 SMS21 NEW<br />

14 30 12.69 SMS14 NEW<br />

29


Note: **The existing SMS BOOSTER (STV)s of MRP 13,23,33 & 53 are withdrawn from Ctopup and<br />

through SMS w.e.f 23.59hrs of 26.09.2011 and the New STVs are introduced in Ctopup and through<br />

SMS from 00.00hrs of 27.09.11<br />

� The usage value allowed with the above STVs is “NIL”.<br />

All the new SMS STVs (BOOSTER (STV)s) are made available in Group III in Multiple<br />

BOOSTER (STV)s for both 2G & 3G customers with the following revised Terms and<br />

conditions:-<br />

� The customer can use maximum of one BOOSTER (STV) from the group at the same time.<br />

� Customer is not barred from using a second BOOSTER (STV) from the same group. However, if<br />

he uses a second BOOSTER (STV) from the same group, (i.e. within the existing validity period<br />

of the previous SMS BOOSTER (STV))<br />

� Balance SMS will be carried forward<br />

� The BOOSTER (STV) Validity is extended from the date of recharge of the new<br />

BOOSTER (STV). If the validity of the earlier BOOSTER (STV) is higher, then old<br />

higher validity will be maintained.<br />

� On expiry of BOOSTER (STV) validity, balance SMS if any will be nullified.<br />

� All the above new SMS STVs are applicable to customers while in HOME LSA & while on<br />

Roaming also.<br />

� The SMS STVs/SMS Packs under 2G & 3G Prepaid mobile services will not be applicable<br />

on “Blackout days”. Normal SMS charges as per plan will be applicable on “Blackout days”<br />

(For the blackout days refer page 48).<br />

� All other terms & conditions will remain same.<br />

ARE YOU PARA MILITARY FORCE (PMF) OR ANY ARMED FORCE (AF)<br />

PERSONNEL HAVING <strong>BSNL</strong> OR OTHER OPERATOR MOBILE? CHANGE YOUR<br />

MOBILE PLAN TO <strong>BSNL</strong>‟S “JAIJAWAN”PLAN<br />

PMF/All Armed Forces personnel having <strong>BSNL</strong> connection or other operator connection can now change<br />

to JAIJAWAN plan in TN LSA (incl. CHTD for 2G only) plan with effect from 22-09-2011.<br />

The procedure to be followed is given below:-<br />

I) Procedure for the Change of Plan to JaiJawan Plan by the PMF/Armed Forces<br />

personnel having a <strong>BSNL</strong> connection through CCM module:<br />

1. PMF/AF personnel using <strong>BSNL</strong> connection shall approach the nearest CSR along with the Proof<br />

(Working in PMF/All Armed Forces)<br />

2. CSR shall enter the mobile number of the Customer after validating his identity and enter the same<br />

in the Plan Change (Migration) Menu Available in CCM.<br />

3. CSR shall also ensure that a minimum balance of Rs.50/- is available in the Account of the<br />

Customer.<br />

4. After entering the relevant information in CCM through the Menu, CCM at the back end pushes<br />

the request of the Customer to Trichy IN with the status as “PMF-Interim “.<br />

5. An amount of Rs.29.01 (FRC Amount Rs32 minus S.tax) from the customer account will be<br />

deducted and the PMF /AF customer will be placed in „PMF Interim Plan‟ with validity of 30 days.<br />

30


6. The balance amount in the previous plan will be carried forward but the validity of the previous<br />

plan will not be carried forward. Existing STVs in the previous plan, will be carried forward<br />

on plan change to JAIJAWAN plan<br />

7. The tariff of the PMF Interim Plan is same as that of the existing Jaijawan plan without the<br />

freebies. The STVs/TOPUPs , as per the Jaijawan plan, are allowed.<br />

8. The PMF/AF customer will be placed in Jaijawan plan, only when the customer applies RCV 97<br />

within 30 days validity period of PMF Interim Plan period; if not, the number will be placed in<br />

GP1 subsequently in GP2 status as per the prevailing conditions..<br />

9. To continue in this Jaijawan plan, the customer has to put RCV97 every month which extends the<br />

validity by 30 days and it is through C-TOP-UP only.<br />

10. 3G DATA RCVs in the previous plan, if any, will NOT be carried forward.<br />

11. Existing F&F numbers (& FFL number wherever applicable) in the previous plan will NOT be<br />

carried forward to JAIJAWAN plan. Hence, F&F numbers are to be re-registered afresh.<br />

Activation procedure of 5 F & F numbers to be done by Jaijawan plan customer (Para Military Force/All<br />

AF Personnel) through SMS to 53733.<br />

1. For the first 20 minutes free to two <strong>BSNL</strong> Mobile /Fixed LL/ WLL numbers, anywhere in India, the<br />

syntax is:<br />

PMF <br />

(LandLine / WLL numbers to be prefixed with STD code of the Station.)<br />

2. For 2 local F&F and 1 STD the syntax in the same sequence<br />

FFE <br />

(For Local call) (For Local call) (For STD call)<br />

� FFE number can be Landline/ Fixed WLL/WLL with limited mobility / RUIM /GSM Mobile, all<br />

within TamilNadu LSA (incl Chennai TD). Except for the mobile numbers, for Landline/ Fixed<br />

WLL/ WLL with limited mobility, the STD code of the station may be prefixed.<br />

� Rs.5 per number per occasion will be recovered for change in 5 F&F numbers.<br />

� For change of F&F numbers, SMS to 53733 as FFM < New<br />

number><br />

II) MNP procedure for PMF/AF Customer:- (i.e. PMF/All AF Personnel having a mobile connection<br />

of other operators)<br />

The PMF/ AF personnel having mobile connection of other operators can also change to this Special<br />

plan JaiJawan with the same number, through MNP module in Sancharsoft applying the FRC32. The<br />

freebies of the FRC32 are applicable to the PMF/AF customer. CSCs will verify the identity of the<br />

customer being PMF/ AF Personnel before allowing the change to Jaijawan plan through MNP.<br />

All other terms and conditions are same as in the Jaijawan plan.<br />

Promotional Special Tariff Vouchers for reduced tariff on ISD Voice/SMS under 2G &<br />

3G services are made as permanent plans.<br />

ISD STVs under prepaid and Optional ISD Packs under postpaid mobile services are made as a<br />

regular tariff under 2G & 3G mobile services with effect from 16.09.2011.<br />

FMCs of Optional ISD packs under postpaid services: Rs.20, 23, 25, 35 & 40 (S.Tax extra)<br />

MRP of STVs under prepaid services: Rs.24, 26, 27, 38 & 41 (with 30 days validity) and Rs.9, 11,<br />

16 & 18(with 7 days validity) & 26 (incl. S.Tax).<br />

All other terms and conditions will remain same.<br />

31


ANBUJODI PLAN ACTIVATION VOUCHER Rs. 22 :<br />

Existing customers of various plans who wish to change over to ANBUJODI plan, in <strong>Tamilnadu</strong> LSA<br />

(including Chennai Telecom District) can use Plan Activation Voucher Rs.22 to change their plan to<br />

Anbujodi Plan. This is applicable through C-Topup only w.e.f. 25.07.2011.<br />

Customer after changing the plan to Anbujodi, will be governed by all terms and conditions related to<br />

validity, F&F etc., as applicable to Anbujodi Plan only.<br />

On change over, the talk value and validity available in the old plan will be carried forward to the<br />

ANBUJODI plan. But the validity will be restricted to Maximum of 450 days, if the existing validity is<br />

more than or equal to 450 days. (As in Plans like Kurinji, Wonder plus etc.,). If the existing validity is<br />

less than 450 days, the same will be carried over.<br />

Existing F&F numbers, FFL number in the old plan will NOT be carried forward to ANBUJODI plan.<br />

Customer has to re-register afresh ONE <strong>BSNL</strong> Fixed L/L/WLL(Fixed/Limited mobility) number<br />

within TN LSA as FFL by sending SMS<br />

“FFL”<br />

to 53733 to avail Unlimited FREE Local calls.<br />

To avail reduced local call charges on 2 <strong>BSNL</strong> Numbers & STD call charges on 1 <strong>BSNL</strong> Number,<br />

Customer has to activate through SMS to 53733 as detailed below:<br />

o FFE <br />

o FFE number can be Landline/ Fixed WLL/WLL with limited mobility / RUIM /GSM<br />

Mobile, all within TamilNadu LSA (incl CHTD) of <strong>BSNL</strong>. Except for the mobile<br />

numbers, for Landline/ Fixed WLL/ WLL with limited mobility ,the STD code of the<br />

station may be prefixed pl.<br />

o For change of F&F numbers, send SMS as<br />

FFM < New number> to 53733.<br />

o FFM stands for modification of F&F number. For any change of existing F&F number<br />

Rs. 5/- per number per occasion will be charged.<br />

All the existing 2G customers of Old plans like Saral Anant (3 options), General plans (3 options),<br />

Excel Anant, New Excel Anant, Excel Student, Kurinji, Wonder plus, En-Nanban, En-Nanban Super,<br />

MegaSuper, Vasantham, Nesam plans and 3G customers of old 3G General 120 plan etc., are eligible<br />

to use this Plan Activation Voucher 22 for changing to Anbujodi plan.<br />

All the current plans customers except Jaijawan (PMF),GSM based FWP, Instrument Bundling<br />

Plans(HUWAEI,NOKIA,MICROMAX etc.,) are also eligible to use this Plan Activation Voucher 22<br />

for changing over to Anbujodi plan.<br />

All STVs in use, in old plans will be carried forward to Anbujodi Plan on change.<br />

32


NESAM prepaid plan for 2G mobile service of TN LSA (incl.CTD)<br />

The tariff detail is given below:<br />

Sl.No Item Details<br />

1 Basic SIM Rs.20/-<br />

2 MRP of the FRC Rs.29/- ( thro‟ C Top-up only)<br />

2a Initial Free Talk Value 50Min. To Any NW (to be used within first<br />

30days)<br />

3 Validity Lifetime (Minimum Topup Rs200/- every<br />

6months).<br />

Topup of Rs20/- & above also extends validity<br />

proportionately<br />

(. i.e. TU MRP 20/Flexi TU MRP 20 to 50 for 18<br />

days validity, TU MRP 55/Flexi TU MRP 60 to<br />

100 for 45 days validity, TU MRP110/Flexi TU<br />

120 to 200 for 90 days, TU MRP220 & above for<br />

180 days validity.)<br />

4 Call Charges<br />

4a Local / STD call charges 1ps/sec to <strong>BSNL</strong><br />

1.2ps / sec to other networks<br />

4b Roaming ( On-net and off-net) 1.2ps / sec<br />

call charges<br />

4c ISD call charges As per General Plan<br />

5 SMS Charges<br />

5a Free SMS(on-net and off-net) 200 Local SMS per month. Beyond free limit<br />

local SMS is 50ps/ SMS<br />

5b National /ISD SMS National = 60ps(on-net and off-net) . ISD=Rs.5/-<br />

6 Friends & Family Charges<br />

6a F & F Numbers Any 5 no.s of Any Network (within <strong>Tamilnadu</strong>).*<br />

6b F & F Charges (On-Net) 10ps/min<br />

6b F & F Charges (Off-Net) 30ps/min<br />

6c Change of F & F numbers Allowed anytime with Rs.5/- per change per<br />

number**<br />

7 All other charges As per General prepaid plan<br />

8 STV Applicability All STVs are allowed except STV45<br />

Note: The concessional tariff {at 5(a) Free SMS and at (6) the low tariff for 5 F&F } is not applicable on<br />

FIVE BLACK-OUT days(31st dec,1st Jan, Valentine day 14th Feb, Diwali & Christmas 25th Dec ). On these<br />

Black-out days, the tariff will be as per General 1ps/sec Prepaid Plan.<br />

*The customer has to register all the 5 F & F numbers by sending SMS to 53733 as<br />

FFE4th number><br />

and<br />

** For change of FFE numbers, SMS to 53733 as FFM < New number><br />

� FFE number can be Landline/ Fixed WLL/WLL with limited mobility / RUIM /GSM Mobile, all<br />

within <strong>Tamilnadu</strong> LSA (incl CTD) of any Operator. Except for the mobile numbers, for Landline/<br />

Fixed WLL/ WLL with limited mobility, the STD code of the station may be prefixed.<br />

33


� The unique feature of 5 F&F of any operator, with low tariff, may be popularized to attract the MNP<br />

port-in customers and new customers.<br />

� If unified SIM is utilized, SMS is to be sent to 53733 as ENRGNESAM mobile number<br />

to activate the SIM.<br />

� The plan is implemented from 18-03-11.<br />

REVISION IN REDUCED CALL CHARGES<br />

Reduced call charges in Per Second & Per Minute plans in <strong>Tamilnadu</strong> LSA (including Chennai Telecom.<br />

District) is implemented with effect from 11.11.2011.<br />

NEW STVs (BOOSTER (STV)) INTRODUCED IN C-TOPUP<br />

New STVs will be available in <strong>Tamilnadu</strong> LSA (including Chennai Telecom District) with effect from<br />

25.07.2011.<br />

Sl.No<br />

1.<br />

2.<br />

Name of<br />

STV/BOOS<br />

TER (STV)<br />

STV 290<br />

STV 990<br />

3. STV699<br />

4.<br />

Name of the plans Per Second Plan Per Minute Plan<br />

Voice Call Charges<br />

Reduced Local call charges on 2<br />

<strong>BSNL</strong> numbers<br />

Reduced STD call charges on 1<br />

<strong>BSNL</strong> number<br />

Local Calls Charges:<br />

Details of the STV/BOOSTER (STV)<br />

i) To Mobile <strong>BSNL</strong> N/w @ Rs.0.10/min,<br />

ii) To Landline/WLL <strong>BSNL</strong> N/W @ Rs.0.49/min,<br />

iii) To other N/W (LL/WLL/Mobile) @ Rs.0.49/min<br />

Local Calls Charges:<br />

i) To Mobile <strong>BSNL</strong> N/w @ Rs.0.10/min,<br />

ii) To Landline/WLL <strong>BSNL</strong> N/W @ Rs.0.49/min,<br />

iii) To other N/W (LL/WLL/Mobile) @ Rs.0.49/min<br />

Local Calls On-net Unlimited, Off-net Local Calls 1500<br />

minutes FREE<br />

MRP in<br />

Rs.(incl.<br />

S.Tax)<br />

Validity<br />

290 90 days<br />

990 365 days<br />

699 30 days<br />

STV 57 125 Minutes FREE Local Video Call 57 30 days<br />

These STVs/BOOSTER (STV) are made available to all 2G/3G prepaid customers under Group I in<br />

Multiple BOOSTER (STV)s.<br />

Revision of the following STVs through C-TOP-UP (and also through SMS) in 2G/3G Prepaid mobile<br />

services in <strong>Tamilnadu</strong> LSA (including Chennai Telecom District) with effect from 09.08.2011.<br />

The details are given below:-<br />

Rs./Sec<br />

Existing Revised<br />

Rs./Min<br />

Existing Revised<br />

0.30 0.30 0.30 0.30<br />

0.50 0.30 0.49 0.30<br />

34


STV Feature<br />

Local/STD On-net Night @<br />

5p/Min (11PM to 06AM)<br />

Validity in<br />

days<br />

MRP of STV in Rs. (through<br />

C-TOP-UP) incl. of S.Tax<br />

Existing Revised<br />

Amount to be<br />

deducted in IN<br />

for revised<br />

MRP (Rs.)<br />

Format for sending SMS<br />

to 53733 for the revised<br />

STV<br />

30 17.00 35.00 31.73 VOICE35<br />

Local On-net @ 10p/Min 30 54.00 65.00 58.93 VOICE65<br />

All other terms and conditions, SMS activation procedure will remain same. Consequent to this revision,<br />

the C-TOP-UP denominations 17 & 34 and SMS format VOICE17 & VOICE54 stands withdrawn.<br />

HOW TO EXTEND THE PLAN VALIDITY OF “STUDENT SPECIAL PLAN”<br />

AUTOMATICALLY?<br />

To extend the plan validity, the student special plan customer has to send SMS “STUDENT28” to 53733,<br />

ONE TIME before the expiry of validity, keeping sufficient amount (for talk time + Rs.28 for monthly<br />

extension), in his account, so that his plan validity is extended automatically every month along with the<br />

free 300 local SMS and 100MB free data in addition to the balance SMS + Data and this procedure will be<br />

continued.<br />

Failure to give SMS as above, results in GP1 status and going back into active status is not possible at<br />

present, since extension of validity through C-TOPUP is not available.<br />

To overcome this, customers who choose the student special plan should give consent in CAF itself at the<br />

time of activating the plan, without fail, for automatic deduction of validity extension charges (Rs.25.39).<br />

Customers should keep sufficient amount in his account for automatic deduction to extend the<br />

validity every month.<br />

ONLY 200 SMS PER DAY PER SIM<br />

(Implemented as per TRAI guidelines):<br />

Applicable to<br />

� All <strong>Tamilnadu</strong> & Chennai TD Mobile customers in 2G/3G<br />

� In Prepaid/post paid services, it has been restricted to send only 200 SMS per day<br />

per SIM as per the TRAI regulatory order.<br />

� CTOPUP numbers have been exempted from this restriction.<br />

35


PREPAID PLANS & TARIFF STRUCTURE<br />

PREPAID MOBILE PLANS ARE RATIONALISED W.E.F. 21.06.11<br />

Rationalization of prepaid tariff under 2G & 3G mobile services in <strong>Tamilnadu</strong> LSA (including Chennai Telecom.<br />

District) with effect from 21.06.2011. The FRCs and tariff for 2G & 3G prepaid voice plans, henceforth, available<br />

are as under:-<br />

A. First Recharge<br />

Coupon (FRC):<br />

Saral<br />

Anant<br />

Special<br />

Per Second<br />

Plan<br />

Per<br />

Minute<br />

Plan<br />

2G 3G<br />

Special Special<br />

Anbu<br />

Jodi<br />

special<br />

Student<br />

Special<br />

a). FRC Price in Rs. 13.60 38.08 43.52 100.63 108.79 30.83 35.36<br />

b). Service Tax in Rs. 1.40 3.92 4.48 10.37 11.21 3.17 3.64<br />

c). MRP of FRC in<br />

Rs.<br />

15 42 48 111 120 34 39<br />

d). Free Usage Allowed with FRC ^<br />

Free Voice Call<br />

Saral<br />

Anant Special<br />

Per second Plan<br />

Per<br />

Minute<br />

plan<br />

2G<br />

Special<br />

3G<br />

Special<br />

Anbu<br />

Jodi<br />

special<br />

@<br />

Student<br />

Special<br />

i) On-net in Rs. 20 30 30 100 100 20 30<br />

ii) Off-net in Rs.<br />

Free Video Call<br />

10 20 20 50 50 10 10<br />

Local/STD On-net in<br />

Min<br />

Nil Nil Nil Nil 100 Nil Nil<br />

Free Data Usage in<br />

20 50 50 150 150 50 50<br />

MB<br />

Free P2P SMS in Nos<br />

Local 25 250 250 350 350 250 300<br />

National 25 250 250 350 350 250 300<br />

e) Initial Plan<br />

Validity in days<br />

180days<br />

180<br />

days<br />

30 days<br />

f) Tariff Validity<br />

g) Bonus Period<br />

Lifetime As per Plan<br />

-Bonus Period-I 15 15 days<br />

-Bonus Period -II NA 165 days<br />

Applicability 2G&3G 2G&3G 2G&3G 2G 3G 2G&3G 2G&3G<br />

Voice Call Charges<br />

Rs./Min Rs./Sec Rs./Min Rs./Min Rs./Min Rs./Sec Rs./Min<br />

Local On-net 0.90 0.01 0.49 0.50 0.50 0.010 0.40<br />

Local Off-net 0.90 0.012 0.59 0.60 0.70 0.010 0.60<br />

Reduced Local call<br />

charges on 2 <strong>BSNL</strong><br />

numbers (Rs./Min)<br />

0.30 0.30 0.30<br />

0.30 0.20 0.20<br />

NA<br />

Friends & Family<br />

Number<br />

STD On-net 1.20 0.012 0.59 0.50 0.50 0.010<br />

STD Off-net 1.50 0.012 0.59 0.60 0.70 0.010<br />

Reduced STD call<br />

charges on 1<br />

<strong>BSNL</strong>number (Rs./Min)<br />

ISD Call<br />

0.50 0.30<br />

0.30<br />

0.30 0.30 0.30<br />

5 F&F#(Local Calls<br />

within TN<br />

LSA(incl.CHTD)<br />

As per prepaid ISD tariff. ISD tariff is subject to revision depending upon fluctuation in<br />

International Carrier Rates.<br />

0.40<br />

0.60<br />

0.30<br />

36


Plans Details :<br />

Saral<br />

Anant<br />

Special<br />

Per<br />

second<br />

plan<br />

all@49<br />

Special<br />

2G<br />

Special<br />

3G<br />

Special<br />

Anbu<br />

Jodi<br />

special<br />

Note: The concessional tariff is not applicable on FIVE BLACK-OUT days (31 st dec,1 st Jan, Valentine day 14 th Feb, Diwali<br />

& Christmas 25 th Dec )<br />

Note(s):<br />

^ Freebies with FRCs are to be consumed within 30 days from the date of activation.<br />

@ Unlimited free local calls to one <strong>BSNL</strong> Landline/WLL (Fixed/Limited Mobility) number, for Anbujodi special plan.<br />

Student<br />

Special<br />

Video Call Charges Rs./Min Rs./Sec Rs./Min Rs./Min Rs./Min Rs./Min Rs./Min<br />

Local On-net 1.00 0.02 1.00 1.00 0.70 1.00 1.00<br />

Local Off-net 1.50 0.03 1.50 1.50 1.00 1.50 1.50<br />

STD On-net 1.00 0.02 1.00 1.00 0.70 1.00 1.00<br />

STD Off-net 1.50 0.03 1.50 1.50 1.00 1.50 1.50<br />

Incoming<br />

SMS<br />

Nil Nil Nil Nil Nil Nil Nil<br />

Local 0.80 0.60 0.60 0.40 0.30 0.60 0.05<br />

National 1.20 0.70 0.70 0.60 0.50 0.60 0.50<br />

International<br />

National Roaming<br />

5.00 5.00 5.00 5.00 5.00 5.00 3.00<br />

Rs./Min Rs./Sec Rs./Min Rs./Min Rs./Min Rs./Sec Rs./Min<br />

Voice Call<br />

Local On-Net 1.00 0.012 0.59 0.60 0.50 0.01 0.60<br />

Local Off-net 1.00 0.012 0.59 0.60 0.50 0.01 0.60<br />

STD On-Net 1.50 0.012 0.59 0.80 0.70 0.01 0.80<br />

STD Off-net 1.50 0.012 0.59 0.80 0.70 0.01 0.80<br />

Incoming Call<br />

SMS<br />

1.00 0.012 0.59 0.60 0.50 0.01 0.60<br />

Local SMS 1.00 0.70 0.70 0.60 0.50 0.60 0.50<br />

National SMS 1.00 0.70 0.70 0.60 0.50 0.60 0.50<br />

International SMS 5.00 5.00 5.00 5.00 5.00 5.00 3.00<br />

Incoming SMS Nil Nil Nil Nil Nil Nil Nil<br />

Rs./Min Rs./Sec Rs./Min Rs./Min Rs./Min Rs./Min Rs./Min<br />

Video Call<br />

Local On-net 1.00 0.02 1.00 1.00 0.70 1.00 1.00<br />

Local Off-net 1.50 0.03 1.50 1.50 1.00 1.50 1.50<br />

STD On-net 1.00 0.02 1.00 1.00 0.70 1.00 1.00<br />

STD Off-net 1.50 0.03 1.50 1.50 1.00 1.50 1.50<br />

Incoming Call 1.00 0.02 1.00 1.00 0.70 1.00 1.00<br />

All other Charges and terms and<br />

conditions<br />

As per<br />

Saral<br />

Anant<br />

As per existing prepaid General<br />

37


i) Extension of validity for Saral Anant and other prepaid plans except Student Special will<br />

be as under:-<br />

Top-up in multiples of Rs.10<br />

(MRP in Rs. Incl. of S. Tax)<br />

in C-TOP-UP<br />

No. of days validity extended in<br />

addition to the existing validity<br />

Usage Value allowed with<br />

Topup<br />

5500 450 MRP of topup minus<br />

3300 365<br />

1100 365<br />

200 - 1090 180<br />

100 – 190 90<br />

50 ,60,70,80,90 45<br />

30,40 27<br />

20 18<br />

10 9<br />

Service Tax minus<br />

Processing Fee plus Bonus<br />

usage value if any.<br />

(The TUs are in multiples<br />

of Rs.10 and the usage<br />

value with validity is<br />

enclosed separately)<br />

Customer will get validity along with talk value as and when he/she tops up. Please note that the No. of<br />

days validity extended is in addition to the existing validity upto a max. of 450 days.<br />

Separate validity voucher is no more required to increase the validity. Hence, Validity extension voucher<br />

(RCV) 280 is withdrawn.<br />

I) Name of the OLD Plans for which the new set of TOP-Ups with validity and talk value is made<br />

applicable with effect from 30.06.2011.<br />

1. 2G General 1p/sec, 11. Excel Mega Super<br />

2. 2G General all@49 12. Vasantham<br />

3. GSM FWP 2G General 1p/sec 13.GSM FWP 2G<br />

General<br />

4. GSM FWP 2G General all@49, 14. Saral Anant-1<br />

5. Excel Power New Revised 15.Saral anant 1p/sec<br />

6. Excel Student, 16.Saral anant all@49<br />

7. Excel Bundle 17.Excel anant<br />

8. Digbee Bundle 18.New Excel Anant<br />

9. Excel Wonder Plus(validity exists upto 09-07-2015 and hence new<br />

TUs for talk value only)<br />

10. Kurinji (validity exists upto 29-02-2020 and hence new TUs<br />

for talk value only)<br />

19.Vinadi Bundled<br />

20. Nesam<br />

II) Name of the OLD Plans for which the new set of TOP-Ups are made applicable for<br />

Talk-Value and the existing Topup conditions will continue until further orders.<br />

1. GSM PCO 4.En-Nanban<br />

2. C-Top-Up 5.En-Nanban Super<br />

3. Rakshak( now Jaijawan)<br />

38


ii) The Student Special voucher, to be used through SMS (only once, before expiry of the initial<br />

plan validity of 30 days), is as given below:<br />

MRP of Student Special voucher<br />

(incl.of S.Tax)<br />

Amount to be deducted<br />

every month<br />

SMS Keyword for activation<br />

(one time only)<br />

Rs.28 Rs.25.39 STUDENT28<br />

� The student customer can extend validity of the plan through SMS only, by sending SMS<br />

“STUDENT28” to 53733, only one Time before expiry of the initial plan validity of 30 dayts. The<br />

student customer has to keep sufficient amount every month (for talk time + Rs.28 for monthly<br />

charge), in his account so that his plan validity is extended automatically every month along with the<br />

free 300 local SMS and 100MB free data in addition to the balance SMS+data.<br />

� If sufficient amount for monthly deduction of Rs.28 is not available, IN will send the following<br />

message to him to put sufficient money in his account.<br />

“Insufficient balance. <strong>Your</strong> validity expires on xxxx (expiry date).Please topup sufficient amount<br />

immediately to get validity extension- <strong>BSNL</strong>”<br />

Student Special plan customer will get additional plan validity of 30 days and 300 free Local SMS and 100<br />

MB free data usage on using the Student Special voucher of Rs.28 (Incl. of S. Tax), through SMS, with Nil<br />

talk value(before expirty of the initial plan validity of 30 days). Extension of plan validity is NOT<br />

available via C Topup. However, to get talk value the Student special Plan customer has to use Top-up<br />

vouchers.<br />

iii) The following new/modified STVs in C-TOP-UP and SMS are introduced<br />

STV Name STV Feature<br />

STV28<br />

STV35<br />

STV65<br />

Local/STD<br />

Rs.1.00/3Min (On-net)<br />

& Rs.1.20/3 (Off-net)<br />

Local/STD On-net<br />

Night @ Rs.0.05/Min<br />

(11PM to 06 AM)<br />

Local On-net @<br />

10p/Min<br />

MRP of STV<br />

in Rs.<br />

Validity in<br />

days<br />

SMS Key Word to<br />

be sent to 53733<br />

28.00 30 days VOICE 28<br />

35.00 30 days VOICE35<br />

65.00 30 days VOICE65<br />

These are made available to all 2G/3G prepaid customers under Group I in Multiple BOOSTER (STV)s.<br />

vii) The following existing STVs offered by Corporate Office are withdrawn w.e.f 21.6.11 for all OLD<br />

and NEW Plans.<br />

STV Particulars MRP in Rs.<br />

Local On-net @ 0.20/Min 36<br />

Student Power with 300 Local SMS Free 40**<br />

1p/sec 45<br />

all@49 49 & 101<br />

Local On-Net @ Rs.1p/3 sec 54<br />

In addition to above, STV19, RCV 280, Anbu Jodi Plan Activation voucher 297, STV65, FRC37,<br />

FRC44, FRC60 are also withdrawn w.e f.21-06-11<br />

** The customers may be advised to use SMS BOOSTER (STV)s since STV40 is withdrawn.<br />

39


viii) All the Existing SMS based STV activation will continue to be available.<br />

ix) Plan Activation from one prepaid plan to other (except Student Power) will be allowed. For Plan<br />

Activation from one prepaid to other the customer has to remain in the new plan for a minimum period<br />

of 90 days except for Saral Anant Special plan. The customers who want to migrate to other prepaid<br />

plan have to send SMS to 53733 by using the SMS keyword as given below:<br />

Sl.N<br />

o<br />

Migration<br />

From (Plan name)<br />

1 All old & current plans (including SA<br />

1P/Sec, SA ALL@49,Generel<br />

1p/sec,General all@49, Anbu Jodi,Nesam<br />

except Saral anant)<br />

2 All old & current plans (including SA<br />

1P/Sec, SA all@49,Generel 1p/sec,<br />

General all@49, Anbu Jodi, Nesam except<br />

all@49)<br />

3 All old & current plans (including SA<br />

1P/Sec, SA all@49,Generel 1p/sec,<br />

General all@49, Anbu Jodi, Nesam except<br />

1p/sec)<br />

Migration<br />

To ( new plan name)<br />

SMS key word<br />

(not case sensitive)<br />

Saral Anant Special MSARAL<br />

Per minute MMIN<br />

Per Second MSEC<br />

4 All old & current plans except 2G Special 2G Special Special MSPECIAL2G<br />

5 All old & current plans except 3G Special 3G Special Special<br />

MSPECIAL3G<br />

On migration, the balance amount will be carried forward. The existing STVs, if any, also will be<br />

carried forward on migration.<br />

On Plan Activation to any of the plans as described above, the new validity will be restricted to<br />

Maximum of 450 days, if the existing validity is more than or equal to 450 days. (as in Plans like<br />

Kurinji, wonder Plus etc., in TN LSA).<br />

If the existing validity is less than 450 days, the same only will be carried over on migration.<br />

x) The circle specific prepaid tariff plans (like Ennanban Super, Ennanban, Vasantham, Megasuper,<br />

Kurinji etc.,) will continue to exist until further orders.<br />

xi) Wherever F&F facility or reduced call charges facilities are allowed, for any change of existing F&F<br />

number Rs. 5/- per number per occasion is to be charged. This applies to all Old Plans of Circle also<br />

except for FFL.<br />

� The customer has to send SMS to 53733as FFMold numbernew number<br />

� There is no change in the existing procedure of changing FFL number through CSR after verifying<br />

the genuineness of the customer request.<br />

.All other terms and conditions will remain same.<br />

40


List of PAPER Recharge/TOP-UP Vouchers with revised usage value and validity:-<br />

Existing New (after converted as top-up )<br />

Talk value in<br />

Rs.<br />

Type of Paper Recharge Voucher<br />

Validity in days Talk value in Rs. Validity in days<br />

55 40 15 49.86 45<br />

110 85 30 99.73 90<br />

220 180 60 199.46 180<br />

330 300 90 299.18 180<br />

550 500 180 498.64 180<br />

1100 1050 365 1050 365<br />

3300 3500 365 3500 365<br />

5500 6000 450 6000 450<br />

Type of Paper top-up Voucher<br />

10 7.07 NIL 7.07 09<br />

20 16.13 NIL 16.13 18<br />

55 49.86 NIL 49.86 45<br />

110 99.73 NIL 99.73 90<br />

220 199.46 NIL 199.46 180<br />

550 498.64 NIL 498.64 180<br />

170 154.13 NIL 154.13 90<br />

2200 1994.56 NIL 1994.56 365<br />

41


Denom of RCV/Tus<br />

MRP(incl.of S.Tax)<br />

Extension of validity for Saral Anant and other prepaid plans<br />

except for Student Special Plan<br />

No. of days validity extended in addition<br />

to the existing validity upto max .of 450<br />

days<br />

usage value=MRP-ServiceTax-<br />

Processing fee+Bonus uasage value<br />

10 9 7.07<br />

20 18 16.13<br />

30 27 25.20<br />

40 27 34.26<br />

50 45 43.33<br />

60 45 54.40<br />

70 45 63.46<br />

80 45 72.53<br />

90 45 81.60<br />

100 90 90.66<br />

110 90 99.73<br />

120 90 108.79<br />

130 90 117.86<br />

140 90 126.93<br />

150 90 135.99<br />

160 90 145.06<br />

170 90 154.13<br />

180 90 163.19<br />

190 90 172.26<br />

200 180 181.32<br />

210 180 190.39<br />

220 180 199.46<br />

230 180 208.52<br />

240 180 217.59<br />

250 180 226.65<br />

260 180 235.72<br />

270 180 244.79<br />

280 180 253.85<br />

290 180 262.92<br />

300 180 271.99<br />

310 180 281.05<br />

320 180 290.12<br />

330 180 299.18<br />

340 180 308.25<br />

350 180 317.32<br />

360 180 326.38<br />

370 180 335.45<br />

380 180 344.51<br />

390 180 353.58<br />

400 180 362.65<br />

42


410 180 371.71<br />

420 180 380.78<br />

430 180 389.85<br />

440 180 398.91<br />

450 180 407.98<br />

460 180 417.04<br />

470 180 426.11<br />

480 180 435.18<br />

490 180 444.24<br />

500 180 453.31<br />

510 180 462.38<br />

520 180 471.44<br />

530 180 480.51<br />

540 180 489.57<br />

550 180 498.64<br />

560 180 507.71<br />

570 180 516.77<br />

580 180 525.84<br />

590 180 534.90<br />

600 180 543.97<br />

610 180 553.04<br />

620 180 562.10<br />

630 180 571.17<br />

640 180 580.24<br />

650 180 589.30<br />

660 180 598.37<br />

670 180 607.43<br />

680 180 616.50<br />

690 180 625.57<br />

700 180 634.63<br />

710 180 643.70<br />

720 180 652.77<br />

730 180 661.83<br />

740 180 670.90<br />

750 180 679.96<br />

760 180 689.03<br />

770 180 698.10<br />

780 180 707.16<br />

790 180 716.23<br />

800 180 725.29<br />

810 180 734.36<br />

820 180 743.43<br />

830 180 752.49<br />

840 180 761.56<br />

850 180 770.63<br />

43


860 180 779.69<br />

870 180 788.76<br />

880 180 797.82<br />

890 180 806.89<br />

900 180 815.96<br />

910 180 825.02<br />

920 180 834.09<br />

930 180 843.16<br />

940 180 852.22<br />

950 180 861.29<br />

960 180 870.35<br />

970 180 879.42<br />

980 180 888.49<br />

990 180 897.55<br />

1000 180 906.62<br />

1010 180 915.68<br />

1020 180 924.75<br />

1030 180 933.82<br />

1040 180 942.88<br />

1050 180 951.95<br />

1060 180 961.02<br />

1070 180 970.08<br />

1080 180 979.15<br />

1090 180 988.21<br />

1100 365 1050<br />

3300 365 3500<br />

5500 450 6000<br />

Processing fee of Rs.2 is deducted for Ctop-up upto and including Rs. 50.<br />

Beyond Rs.50 „No fees‟<br />

Special Tariff Vouchers for reduced tariff on ISD Voice/SMS in 2G & 3G mobile<br />

services.<br />

i) MRP of ISD STV (C-TOP-UP) :-<br />

Sl.No. Countries<br />

Tariff Validity<br />

in days>>><br />

A Canada, U.S.A, Hong Kong,<br />

Singapore, Thailand, China<br />

B Bangladesh, Germany,<br />

Malaysia<br />

C Bahrain, France, Pakistan,<br />

Srilanka, U.K.,<br />

D Australia, Bhutan, Indonesia,<br />

Kuwait, Nepal,<br />

ISD Rate in<br />

Rs./Min<br />

- -<br />

Rate per International<br />

SMS in Rs.<br />

1.49 2.50 41 18<br />

2.99 2.50 27 11<br />

4.49 2.50 38 16<br />

6.49 2.50 24 9<br />

MRP of STV<br />

in Rs.(incl. of S.Tax)<br />

30<br />

7 days<br />

days<br />

44


ii) MRP of ISD STV ( C-TOP-UP) with validity of 30 days:<br />

Countries<br />

ISD rate in<br />

Rs./sec<br />

(per sec.pulse)<br />

Rate per<br />

international<br />

SMS in Rs.<br />

MRP of STV in Rs.<br />

(incl. of S.Tax)<br />

Saudi Arabia and UAE 0.13 2.50 26<br />

iii) The talk value available with the above STVs are “NIL”<br />

iv) The reduced ISD Voice and International SMS rate will also be allowed while roaming in <strong>BSNL</strong><br />

network.<br />

Optional ISD Pack under 2G & 3G Post-paid services for availing reduced ISD Voice and<br />

International SMS tariff in <strong>Tamilnadu</strong> LSA (including CTD)<br />

Sl.No. Countries<br />

A<br />

B<br />

C<br />

D<br />

FMC of Optional ISD Packs:<br />

*Service tax as applicable will be charged extra.<br />

1. The FMC for the Optional ISD Pack mentioned above is in addition to the normal FMC of the postpaid<br />

plan.<br />

2. No Free Call is allowed with the Optional ISD Pack.<br />

3. The reduced ISD Voice and International SMS rate will also be allowed while roaming in <strong>BSNL</strong><br />

network.<br />

Canada, U.S.A, Hong<br />

Kong, Singapore, Thailand,<br />

China<br />

Bangladesh, Germany,<br />

ISD Rate in<br />

Rs./Min<br />

Rate per International<br />

SMS in Rs.<br />

FMC in Rs.*<br />

1.49 2.50 40<br />

Malaysia 2.99 2.50 25<br />

Bahrain, France, Pakistan,<br />

Srilanka, U.K., 4.49 2.50 35<br />

Australia, Bhutan,<br />

Indonesia, Kuwait, Nepal, 6.49 2.50 20<br />

Countries<br />

ISD rate in Rs./sec<br />

(per sec. pulse)<br />

Rate per international<br />

SMS in Rs.<br />

MRP in Rs.*<br />

Saudi Arabia and UAE 0.13 2.50 23<br />

45


Closed User Group (CUG) facility is now made available in Prepaid Mobile<br />

services:<br />

CUG customer, while availing the CUG facility, is not allowed to change his Vinadi Special or all@49<br />

Special plan on which CUG was formed.<br />

Customer has to opt out from the CUG plan and change the existing CUG plan to any other desired<br />

plan.<br />

Sl.No Description<br />

Prepaid<br />

CUG plan I<br />

Grp size<br />

(3-25)<br />

Prepaid<br />

CUG plan I<br />

Grp size<br />

(3-25)<br />

Prepaid CUG<br />

plan II<br />

Grp size<br />

(26&Above )<br />

Prepaid CUG<br />

plan II<br />

Grp size<br />

(26&Above )<br />

1. Main Plans eligible to form<br />

CUG<br />

Per Second Per Minute Per Second Per Minute<br />

2. Main Plan validity 270 days 270 days 270 days 270 days<br />

3 SIM cost Rs 20/- Rs 20/- Rs 20/- Rs 20/-<br />

4 FRC Rs.42/- Rs. 48/- Rs 42/- Rs.48/-<br />

5 Topup Rs.110/- Rs.110/ Rs.110/- Rs.110/<br />

6 Starter Pack (3+4+5) for<br />

NEW customers to form<br />

CUG<br />

Rs.172- Rs.178/- Rs.172/- Rs.178/-<br />

7 Free Usage offered with FRCs for the new customers and are to be consumed within a month<br />

from the date of activation<br />

Free Voice calls<br />

On-Net in Rs<br />

30 30 30 30<br />

Free Voice calls<br />

Off-Net in Rs<br />

20 20 20 20<br />

Free Data usage in MB 50 50 50 50<br />

Free P2P SMS in nos. Local 250 250 250 250<br />

Free P2P SMS in nos.STD 250 250 250 250<br />

8<br />

CUG validity<br />

Max. of 30/31days or till the end of the calendar month<br />

irrespective of day of CUG formation.<br />

9 GP1after expiry of main<br />

plan validity<br />

15 days 15 days 15 days 15 days<br />

10 GP2 after expiry of GP1 165 days 165 days 165 days 165 days<br />

11 Rent for the month<br />

(whole /part )<br />

Rs.80/- Rs 80/- Rs.60/- Rs 60/-<br />

12 Voice call tariff within<br />

CUG<br />

FREE FREE FREE FREE<br />

13 SMS within CUG As per plan As per plan As per plan As per plan<br />

14 Tariff VOICE/SMS/ GPRS<br />

(outside CUG) anywhere<br />

As per plan As per plan As per plan As per plan<br />

15 Roaming charges As per plan As per plan As per plan As per plan<br />

16 Friends & Family As per plan As per plan As per plan As per plan<br />

17 Recharge coupons/topup As per plan As per plan As per plan As per plan<br />

18<br />

BOOSTER (STV)<br />

Voice/GPRS/ SMS<br />

All are<br />

allowed<br />

All are<br />

allowed<br />

All are<br />

allowed<br />

All are allowed<br />

19<br />

Change to other plans while<br />

in CUG<br />

Change to other plans, once<br />

Not allowed Not allowed Not allowed Not allowed<br />

20 the customer comes out of<br />

CUG<br />

Allowed Allowed Allowed Allowed<br />

46


Activation procedure for New CUG creation:<br />

� The request from individual customers should be submitted to CSC<br />

� The New Group creation or addition/deletion of new/old numbers in the Group will be<br />

done by CSC.<br />

� All existing commercial formalities with respect to SIM will be adhered to along with<br />

CAF entry by CSC.<br />

� In case of above said New customers, normal procedure of activation in Sancharsoft like<br />

Virgin Sim Rs.20/- and FRC Rs.42/- for Vinadi Special and Rs.48/- for all @ 49 Special<br />

should be made. The initial talk value the new customer gets on activation = TU110-<br />

10.3% S.Tax- CUG rent (Rs.80 or Rs.60)<br />

CUG for existing customers:<br />

� Existing customers under different plans will be brought either to 1p/Sec Special<br />

(Vinadi Special) or All @ 49 Special Plan with 180 days validity, according to their<br />

requirement in writing. After obtaining request letter from the customer, they can either<br />

be added to the existing group or allowed to form a new group. Their FNF will be Three<br />

and all the STVs availed by the customers will be carried forward even after forming the<br />

group for that particular customer.<br />

The F&F numbers in the old plans before forming the CUG will be nullified and the<br />

customers can re-register the reduced call charges by sending SMS 53733 as follows:-<br />

FFE2nd<strong>BSNL</strong> Number><br />

1. CUG validity shall be fixed as 30/31 days (calendar month based) from the date of enrolment<br />

for the all the customers and the rent of Rs.80 or Rs. 60 will be deducted upfront only. CUG<br />

will be provided if sufficient balance in customer‟s account is available.<br />

2. While in CUG Group, the customer will enjoy the CUG facilities and also the 1ps/sec (Vinadi<br />

special) or All@49 Special plan facilities with sufficient balance in customer‟s account. If<br />

CUG rental failure occurs (due to insufficient balance in the account) and if his plan validity<br />

does not exist, the customer will be pushed to GP1.<br />

3. Customer should keep his/her main plan validity intact always with sufficient balance<br />

for CUG rent deduction.<br />

4. If any of the group members is not having sufficient balance in his account, for advance rent<br />

for that month, system will wait for the next 3 consecutive days for at least the amount equal<br />

to the rental component and deduct the amount. If deduction is not possible, the customer<br />

Group ID will be removed and customers cannot enjoy CUG benefits and will be treated like<br />

a normal customer in the parent plan ((i.e 1ps/sec (vinadi Special) or all @49Special.<br />

5. If an ex-member of the CUG group wants to rejoin the group, he/she may give SMS to 53733,<br />

indicating his Group ID as given below<br />

CUG CUG ID (in 5 digits)<br />

47


6. CUG group size will be checked at the end of the month. Accordingly the rent will be<br />

deducted on the next day (i.e. 1 st day of subsequent month). The rent component will be<br />

changed as per the existing group size.<br />

7. Rent for CUG service will be calendar based irrespective of the enrolling date.<br />

8. If a new customer joins the group, after the first day of the calendar month, he will be charged<br />

upfront according to the size of the group he has joined. If there is any change in the group<br />

size from Group-1 to Group-2 because of his addition, the rent will be deducted for the new<br />

customer only as per the changed group size. The new Group size CUG rent is applicable for<br />

rest of the customers in the group only from the next calendar month.<br />

9. NO NEGATIVE balance is allowed for these CUG numbers.<br />

10. If any member of the CUG is on ROAMING, the roaming charges will as per the plan and no<br />

free calls are allowed within CUG.<br />

Note:<br />

1. All the customers in a CUG group should be in the same prepaid-plan only; either 1p/sec Special<br />

(Vinadi Special) or All@49Special<br />

2. All customers in CUG groups will be intimated through SMS about the facility & monthly deduction of<br />

talk value so that sufficient balance of talk value is available for extension on monthly basis.<br />

3. The above tariff/procedure is subject to any change/modification as per Corporate Office orders, issued<br />

from time to time.<br />

Special prepaid/postpaid plan for all Paramilitary Forces and All Armed<br />

Forces (Indian Navy, Indian Air Force, coast Guard, BRO etc.) in <strong>Tamilnadu</strong><br />

LSA under both 2G and 3G mobile services:<br />

Name of the plan Existing applicability Extended to<br />

RAKSHAK in prepaid renamed<br />

as<br />

“JAIJAWAN”<br />

Applicable to all<br />

Para Military Forces personnel<br />

All Armed Forces<br />

(Indian Army, Indian Navy, Indian Air force,<br />

Coast guard, BRO, etc.,)<br />

RAKSHAK<br />

in Postpaid<br />

-do-<br />

JAIJAWAN –Prepaid Plan Tariff Details:<br />

-do-<br />

A. SIM & Activation: Normal SIM USIM<br />

a). SIM charges in Rs. 18.13 53.49<br />

b). Service Tax @ 10.30% in Rs. 1.87 5.51<br />

c)Cost of the SIM 20.00 59.00<br />

d). Usage Value with SIM in Rs. 0 0<br />

e). Validity in days 7 7<br />

f). Grace period 15 days 15 days<br />

B. First Recharge Coupon (FRC): Paramilitary Plan<br />

a). MRP of FRC in Rs. 32.00<br />

b). Service Tax @ 10.30% in Rs. 2.99<br />

c). FRC Price in Rs. 29.01<br />

d). MRP of Starter Pack (SIM + FRC) in Rs 20+32=52 59+32=91<br />

d). Free Usage Allowed with FRC<br />

Free Voice Call (to Local+STD)<br />

i) Any network in Rs.<br />

When PMF is in Home LSA only<br />

ii) On-net in Rs. 20.00<br />

iii) Off-net in Rs.<br />

Free Video Call<br />

10.00<br />

Local/STD On-net in Rs. 10.00<br />

48


Free Data Usage in MB NA<br />

Free P2P SMS in Nos.<br />

Local 50<br />

National 50<br />

e) Initial Plan Validity 30 days<br />

f) Tariff Validity As per Plan<br />

g) Extension of Validity through RCV with<br />

MRP* Rs.97.00 (Incl. of S. Tax)( through C Top-Up only)<br />

-Validity 30 days<br />

-Usage Value Rs.73.00<br />

B. Plan Details: Paramilitary Plan<br />

Applicability 2G&3G<br />

Voice call to two<br />

<strong>BSNL</strong> Mobile/Fixed/WLL numbers<br />

anywhere in the country while in Home<br />

LSA or National roaming<br />

Free - (subject to Maximum of 20minutes per<br />

day combined on two numbers). Beyond 20<br />

minutes, calls are charged @ 1p/sec<br />

Voice Call Charges<br />

Local On-net 1p/Sec<br />

Local Off-net 1p/Sec<br />

Reduced call charges on 2 <strong>BSNL</strong> numbers Rs.0.20/Min<br />

STD On-net 1p/Sec<br />

STD Off-net 1p/Sec<br />

Reduced call charges on 1 <strong>BSNL</strong> number Rs.0.30/Min<br />

ISD Call As per prepaid ISD tariff #<br />

Video Call Charges with 3G Connection Rs./Min<br />

Local On-net 0.70<br />

Local Off-net 1.00<br />

STD On-net 0.70<br />

STD Off-net 1.00<br />

Incoming Nil<br />

SMS Rs./SMS<br />

Local 0.60<br />

National 0.60<br />

International 5.00<br />

National Roaming<br />

Voice Call Ps./Sec<br />

Local On-Net 1p/Sec<br />

Local Off-net 1p/Sec<br />

STD On-Net 1p/Sec<br />

STD Off-net 1p/Sec<br />

Incoming Call 1p/Sec<br />

SMS Rs./SMS<br />

Local SMS 0.60<br />

National SMS 0.60<br />

International SMS 5.00<br />

Incoming SMS Nil<br />

Video Call Rs./Min<br />

Local On-net 0.70<br />

Local Off-net 1.00<br />

STD On-net 0.70<br />

STD Off-net 1.00<br />

Incoming Call 0.70<br />

All other charges not mentioned in the order As per prepaid Saral Anant plan<br />

49


Note:-<br />

* Extension of Validity by 30 days through recharge of denomination of Rs.97 is through C-top-up only.<br />

** All TUs without validity are allowed to this plan for talk value only. 3G Data RCVs/All STVs are<br />

allowed.<br />

# ISD tariff is subject to revision depending upon fluctuation in International Carrier Rates.<br />

1. The credential of the Paramilitary force personnel is to be verified before activating the plan by taking<br />

a photocopy of his Identity Card issued by his office duly attested by his controlling officer. A selfcertificate<br />

indicating that no other connection is active in his name under this special paramilitary plan<br />

anywhere in India is also to be taken. In case photocopy of the Identity Card can‟t be submitted by the<br />

paramilitary personnel, then the Officer in-charge should certify the official and attest the photograph.<br />

2. The above special plan is to be activated in <strong>BSNL</strong>, CSC only.<br />

3. Rs.5 per number per occasion will be recovered for change in 5 F&F numbers.<br />

4. All eligible Special Tariff Vouchers (STVs) under 2G and 3G services except STV40, STV45, are<br />

allowed.<br />

5. GP1 and GP2 as in force will be followed after the plan validity<br />

Activation procedure of 5 F & F numbers to be done by Para-Military Personnel thro‟ SMS to<br />

53733<br />

1. For the first 20 minutes free to two <strong>BSNL</strong> Mobile /Fixed LL/ WLL numbers , anywhere in India,<br />

the syntax is:<br />

PMF <br />

(LandLine / WLL numbers to be prefixed with STD code of the Station.)<br />

2. For 2 local F&F and 1 STD the syntax in the same sequence<br />

FFE<br />

(LandLine / WLL numbers to be prefixed with STD code of the Station.)<br />

Longer Validity RCVs for Jaijawan Mobile Prepaid plan<br />

The following New longer validity RCVs for “JaiJawan” Pre-paid plan customers in TN LSA (including<br />

Chennai Telephones Area) have been introduced w.e.f 28-10-2011.<br />

The details are given below:-<br />

Sl.No Particulars Tariff<br />

a MRP of RCVs (incl. S.Tax) Rs.553 Rs.993<br />

b Free Talk Value Rs.375 Rs.750<br />

c Validity 180 days 365 days<br />

The existing RCV 97 for 30 days validity extension will also continue to be available for the JaiJawan<br />

customers.<br />

The new RCVs MRP 553 and 993 are to be made available through C-TOP UP only to JaiJawan Plan<br />

customers only. The unutilized free talk value and validity available will be carried forward (subject to<br />

max of 450 days validity).<br />

50


RAKSHAK - Special Post-paid plan in 2G & 3G for Officers of all Para<br />

military forces<br />

(i.e. BSF, CISF, CRPF, NSG, ITBP, SSB & Assam rifles only) w.e.f. 08.06.2011.<br />

Sl.<br />

No.<br />

Particulars Charges<br />

1 Activation charges Free<br />

2 Security Deposit for Local & STD Facilities Nil<br />

3 Fixed Monthly charges Rs.425<br />

4 Freebies per month<br />

a) Local calls (On-net) Unlimited Free<br />

b) STD Call (On-net) 1000 Min<br />

c) I/C Call while national Roaming 300 Min<br />

d) O/G Call while National Roaming 200 Min<br />

e) Local/National SMS 100 SMS<br />

f) GPRS Usage while inj Home LSA 1GB<br />

5 All other charges, terms and conditions As per Plan - 725<br />

i) The credential of the Paramilitary force Officer will be verified before activating the plan by taking a<br />

self-attested photocopy of his Identity Card. A self-certificate indicating that no other connection is<br />

active in his name under this special paramilitary plan anywhere in India will also be verified. In case<br />

photocopy of the Identity Card can‟t be submitted by the paramilitary personnel, then the Officer incharge<br />

should certify the official and attest the photograph.<br />

ii) Paramilitary force Officers using <strong>BSNL</strong> connection and Port-in customers will be allowed to migrate to<br />

this plan free of charge.<br />

iii) The above special plan will be activated in <strong>BSNL</strong>, CSCs only.<br />

51


The list of STVs (BOOSTERs) available in different groups:<br />

(Please note that Special Tariff Vouchers (STV) are mentioned in this book as “Boosters” for easy understanding)<br />

Use of multiple BOOSTER (STV)s<br />

Group 1- General applicable for both 2G & 3G<br />

Name of the BOOSTER (STV)<br />

MRP<br />

in Rs.<br />

Validity<br />

in Days<br />

Activation through<br />

topup<br />

Key word<br />

for<br />

activation<br />

through<br />

SMS to<br />

53733<br />

VOICE65<br />

Local calls On net @ Rs 0.10/ min 65 30<br />

Local calls to any network @ Rs<br />

0.30/min (2G & 3G)<br />

61 30<br />

VOICE61<br />

Local /STD-On-net calls while at<br />

Home LSA- 1p/sec; Local/STD – Off-<br />

62 365<br />

net calls while at Home LSA – 1.2p/sec<br />

& Local/STD-On-net & Off-net calls –<br />

while National Roaming – 1.2 p/sec.<br />

---<br />

Local & STD calls On net –Rs 0.20<br />

/min (2G & 3G)<br />

47 30<br />

VOICE47<br />

Local /STD Calls – On-net/Off-net –<br />

49p/min.<br />

49 365<br />

---<br />

Local calls On-net Unlimited FREE 300 30 VOICE300<br />

Local calls from <strong>BSNL</strong> Mobile to<br />

<strong>BSNL</strong> Mobile @ 10 p/min, Local calls<br />

99 30<br />

from <strong>BSNL</strong> Mobile to<br />

VOICE99<br />

Landline/WLL/Other network @<br />

49p/min<br />

Allowed<br />

Local/STD Rs.1.00/3minutes(On-Net) 28 30<br />

and<br />

Rs.1.20 / 3 minutes (Off-Net)<br />

VOICE28<br />

Local/STD On-Net Night @ 5p/minute<br />

(11.00 p.m. to 06.00 a.m.)<br />

35 30<br />

VOICE35<br />

Local Call Charges:<br />

i) To <strong>BSNL</strong> Mobile network @<br />

Re.0.10/min<br />

290 90<br />

ii) To landline/Wll/<strong>BSNL</strong> network @<br />

Re.0.49/min<br />

iii) To other network (LL/WLL/Mobile) @<br />

Re.0.49/min<br />

VOICE290<br />

Local calls On-net Unlimited, Off-net<br />

Local calls 1500 minutes FREE<br />

990 365<br />

--<br />

699 30 --<br />

Local & STD Voice Calls On-net<br />

10p/Min & Off-net 30p/Min<br />

152 30<br />

--<br />

Local calls to any Network @ 30p/Min 611 365<br />

--<br />

52


Group II-Unlimited Local /STD Voice (applicable for both 2G & 3G)<br />

Name of the BOOSTER (STV) MRP in Rs.<br />

Unlimited Local//STD on net one<br />

day.<br />

Local video calls free 125<br />

minutes (2G & 3G).<br />

Free Local on-net video calls 900<br />

minutes.<br />

Free Local and STD on-net video<br />

calls 900 minutes.<br />

Unlimited Local//STD on net 7 days<br />

(2G & 3G).<br />

Unlimited Local//STD on net 30<br />

days (2G & 3G).<br />

Group –III – SMS (applicable for both 2G and 3G)<br />

Name of the BOOSTER<br />

(STV)<br />

Validity in<br />

Rs.<br />

31 1<br />

57 30<br />

Group –IV GPRS (through SMs only & applicable to 2G only)<br />

Activation<br />

through<br />

topup<br />

Key word for<br />

activation through<br />

SMS to 53733<br />

104 30<br />

Allowed<br />

VOICE104<br />

204 30 VOICE204<br />

--<br />

VOICE57<br />

151 7 VOICE151<br />

501 30 VOICE501<br />

MRP Validity<br />

Activation<br />

through<br />

topup<br />

Key word for<br />

activation<br />

through SMS to<br />

53733<br />

1500 Local SMS FREE 21 15 Allowed SMS21<br />

Local/national SMS @<br />

Rs.0.05/SMS<br />

3000<br />

Local+National+Roaming<br />

4500<br />

Local+National+Roaming<br />

14 30<br />

36 30<br />

46 45<br />

6000 Local+National+Roaming 56 60<br />

Name of the BOOSTER (STV) MRP in Rs.<br />

Validity in<br />

Days<br />

SMS14<br />

SMS36<br />

SMS46<br />

SMS56<br />

Key word for<br />

activation<br />

through SMS to<br />

53733<br />

15GB GPRS usage for 180 days 555 180 GPRS555<br />

10GB GPRS usage for 30 days 270 30 GPRS245<br />

3GB GPRS usage for 30 days 98 30 GPRS89<br />

200MB GPRS usage for 3 days 14 3 GPRS13<br />

100MB GPRS usage for 1 day 7 1 GPRS7<br />

53


Group-V ISD STVs( applicable for both 2G & 3G)<br />

Sl. No. Name STV (Booster)<br />

A ISD rate for Canada, U.S.A., Hong Kong, Singapore,<br />

Thailand, China – Rs1.49/Min & Rate per International<br />

SMS is Rs.2.50<br />

B<br />

C<br />

D<br />

ISD rate for Bangladesh, Germany, Malaysia –<br />

Rs.2.99/Min & Rate per International SMS is Rs.2.50<br />

ISD rate for Bahrain, France, Pakistan, Srilanka, U.K –<br />

Rs.4.49/Min & Rate per International SMS is Rs.2.50<br />

ISD rate for Australia, Bhutan, Indonesia, Kuwait, Nepal<br />

– Rs.6.49/Min & Rate per International SMS is Rs.2.50<br />

E ISD Rate for Saudi Arabia and UAE - 13p/Second &<br />

Rate per International SMS Rs.2.50<br />

Conditions for use of multiple boosters (STVs)<br />

For Boosters in Group-I – General<br />

The customer can use maximum of one BOOSTER (STV) from the group at the same time.<br />

Customer is not barred from using a second BOOSTER (STV) from the same group. However, if he uses<br />

a second BOOSTER from the same group, the new BOOSTER (STV) activated will override the existing<br />

BOOSTER in operation and the validity for the new BOOSTER (STV) is counted from the date of<br />

activation of the new BOOSTER (STV).<br />

Can use *124# to know the BOOSTER (STV) validity.<br />

For Boosters in Group-II- unlimited Local/ STD voice.<br />

The customer can use maximum of one BOOSTER from the group at the same time.<br />

If he uses a second booster from the same group and. If the existing validity of the earlier booster is<br />

higher, then the higher validity is maintained. Can use *124# to know the BOOSTER (STV) validity.<br />

For Boosters in Group-III – Free SMS.<br />

The customer can use maximum of one BOOSTER from the group at the same time.<br />

On expiry of BOOSTER validity, balance SMS if any will be nullified.<br />

However, if customer uses any other SMS BOOSTER in the same group within the validity period of the<br />

existing free SMS Booster, balance SMS if any will be carried forward. Can use *124# to know the<br />

BOOSTER (STV) validity.<br />

For Group-IV- GPRS: (through SMS only).<br />

The customer can use maximum of one BOOSTER from the group at the same time.<br />

MRP in<br />

Rs.<br />

Validity<br />

in days<br />

41 30<br />

18 7<br />

27 30<br />

11 7<br />

38 30<br />

16 7<br />

24 30<br />

9 7<br />

26 30<br />

54


On expiry of BOOSTER validity, balance GPRS usage if any will be nullified.<br />

However, balance GPRS usage if any will be carried forward if customer uses any other GPRS BOOSTER<br />

in the same category within the existing validity period of the GPRS BOOSTER..<br />

The BOOSTER Validity is extended from the date of recharge of the new BOOSTER. If the validity of the<br />

earlier BOOSTER is higher, then old higher validity will be maintained<br />

For Boosters in Group-V – ISD STVs.<br />

All 5 ISD STVs will work in parallel. (and also in parallel with existing other groups)<br />

(For ex. If a customer applies both STV 41 and STV 27, then he can enjoy both Rs.1.49/Min for Group A<br />

countries and Rs.2.99/Min for Group B countries).<br />

If he uses a second booster from the same group A (or B or C or D or E) and if the existing validity of the<br />

earlier booster is higher, then the higher validity is maintained. Can use *124*2# to know the BOOSTER<br />

(STV) validity.<br />

*Conditions:<br />

I. The following days are called Black out days. i.e Not eligible for all concessional / free ---SMS /<br />

Voice facility on these days including using BOOSTER (STV)s.<br />

1. New year Eve --31st December<br />

2. New Year Day -- 1st January<br />

3. Valentine Day -- 14th February<br />

4. Diwali<br />

5. Christmas Day – 25th December<br />

II. If Blackout days fall during the validity period of STV, then the validity period will not be<br />

extended for these days.<br />

Express your heart through <strong>BSNL</strong> Tunes:<br />

Choose a song of your choice and set as ‘<strong>BSNL</strong> Tune’ of your Mobile.<br />

The charges applicable are in two parts. One is “Service Subscription” charge and another is “Song Rental”.<br />

Subscription charges will be for a specific period i.e. 30 days or as specified for tariff packages. Song rental will be<br />

applicable for every song of selection/change and for a specific period i.e. 30 days or as specified for tariff packages.<br />

Activation procedures and Tariff for <strong>BSNL</strong> Tunes:<br />

Activation of <strong>BSNL</strong> Tunes can be done by any of the following ways:-<br />

� SMS<br />

� Interactive Voice Response System (IVRS)<br />

� Mobile Search<br />

� Song of the Day<br />

� Copy command<br />

� Web site.<br />

The activation procedure and its tariff details:<br />

Description Charges<br />

SMS charge<br />

in Rs.<br />

SMS format<br />

Activation through SMS Mode:<br />

Subscription Activation Rs.28 /30 days 2 / SMS space 56700<br />

Song Activation Rs.12 /30 days 2 / SMS space 56700<br />

56799M-search-voice Rs.12 /30 days Toll Free 56799<br />

Activation through Dial Mode:<br />

Dial 56700 Rs.2 /minute Dial and act on voice prompt<br />

Dial 56799<br />

For Mobile Search<br />

Re.1 /minute Dial and act on voice prompt<br />

Song of the Day – Dial Mode:<br />

Dial 9443000567<br />

Easy Copy:<br />

Free Dial and act on voice prompt<br />

Press * (star) and then Free To set the ring back tune of your caller (<strong>BSNL</strong> Numbers)<br />

„9‟<br />

Web based activation:<br />

as your <strong>BSNL</strong> Tune<br />

Log on to www.tamilnadu.bsnl.co.in Choose your <strong>BSNL</strong> tunes through our web site<br />

Number to which<br />

SMS to be sent<br />

Subscription and<br />

Song Rental are<br />

applicable.<br />

55


To change the song customer has to send SMS space to 56700<br />

(Change of song will attract song rental for the song selected)<br />

To Deactivate the <strong>BSNL</strong> Tune Service – Dial 56702 and select option.<br />

<strong>BSNL</strong> TUNES INTRODUCED IN CDMA:<br />

Activation & De-Activation Procedure & Tariff<br />

Activation modes:<br />

The <strong>BSNL</strong> CDMA customers of Tamil Nadu can get their <strong>BSNL</strong> TUNES Services activated, as of now,<br />

through two different Modes, that is (a) by Dialing 56700 and (b) Dialing to the Call Centre -1503.<br />

(a) Activation procedure - by dialling 56700:<br />

Dial 56700. Browse through the different categories of songs & get the required <strong>BSNL</strong> TUNES song<br />

activated. (This is an IVRS based Activation Procedure and the IVRS Browsing time will be charged<br />

@ Rs.2/Minute)<br />

(b) Contact the Call Centre and get activated:<br />

Get activated by dialing to the Call Centre (1503).<br />

De-activation modes:<br />

The <strong>BSNL</strong> CDMA customers of Tamil Nadu can get their <strong>BSNL</strong> TUNES Services de-activated, as of<br />

now, through two different Modes, that is (a) by dialing 56700 and (b) dialing to the Call Centre -1503.<br />

(a) De-activation procedure - by dialling 56700:<br />

Dial 56700. Goto – “Manage option” to de-activate.<br />

(This is an IVRS based Activation Procedure and the IVRS Browsing time will be charged @<br />

Rs.2/Minute)<br />

(b) Contact the nearest CSC and get De-activated:<br />

Get De-activated by dialing to the Call Centre (1503).<br />

Renewal<br />

Three day s in advance to the date of Renewal, Pre-renewal message will be sent to the customer along<br />

with de-activation method. If the customer does not de-activate prior to the renewal, it will be<br />

automatically renewed and the monthly Subscription & Song Charges will be collected.<br />

Tariff:<br />

(Monthly Subscription Charge Rs.30) + (Per song Charge Rs.12 per month)<br />

(Rs.2/- per minute for the IVRS based Activation & De-activation)<br />

WATCH TV CHANNELS, VIDEOS ON THE MOVE:<br />

„<strong>BSNL</strong> Live' is a WAP Portal which offers one stop shop for all Customer Information, Entertainment, and<br />

Communication related requirements. Through „<strong>BSNL</strong> Live' you can watch LIVE TV (Hello TV) and movies on<br />

your mobile, download exciting Videos clips games, songs and personalize your mobile phone with wallpapers and<br />

ringtones of your choice. To access <strong>BSNL</strong>Live visit WAP site „http: //bsnllive.net‟ from your mobile phone and<br />

experience the thrill.<br />

You can also ask for the settings by sending space of your handset to 58355 by SMS e.g.<br />

space to 58355.<br />

56


After you send the SMS you will in response get several settings on your handset viz. „bsnllive', „bsnlstream' etc.<br />

Once you get all the settings, you will have to save them. Out of these several settings the one pertaining to <strong>BSNL</strong><br />

Live (will appear as 'bsnl live') should be saved as default. In some handsets the word 'Bookmark' is used instead of<br />

default. Thereafter whenever you want to access <strong>BSNL</strong> Live you will have to click on your Web browser in your<br />

mobile; the '<strong>BSNL</strong> Live' bookmark will be visible to you and clicking on it will lead you to the Welcome page.<br />

Hello TV: Hello TV is a Live TV service which offers more than 50 channels on your mobile. This service is<br />

available for both 2g and 3g users with compatible handsets. With hello TV you can now watch Live TV on your<br />

mobile anywhere anytime.<br />

Movies: Movies will be streamed on demand i.e. the content will be played in real time on your mobile from „<strong>BSNL</strong><br />

Live' directly without first getting stored.<br />

Videos: Video clips of 3-5 minutes (approx.) on an average are available on demand. You can choose videos and<br />

download from the available huge library of content at „<strong>BSNL</strong> Live'. The categories of content varies from astrology,<br />

recipes/ cookery, entertainment, cricket to beauty tips/ clips, comics/ animation, Movies and Movie trailers, Music,<br />

Multimedia games and wallpapers, and other different tones/tunes . In addition to above more and more categories of<br />

video clips will be added to suit every taste and choice.<br />

Music - Full track song download: You can download full track audio songs (mp3) of your choice through „<strong>BSNL</strong><br />

Live'.<br />

Games: Various Categories of Games viz. Regular (Simple & premium) and multiplayer branded games are<br />

available. You will be able to see only games which are compatible with your handsets. Thus you need not to worry<br />

about compatibility of games. At the time of download you will be required to pay charges of games.<br />

Access to above services is recommended for 3G Subscribers for better experience but other content viz .<br />

Wallpapers, Themes, Screen savers, Ring-tones etc. can be used / downloaded by all the GSM subscribers.<br />

YOUR MOBILE IS NOW MOBILE TV<br />

Now watch over 60 TV channels on your <strong>BSNL</strong> Mobile. You can watch your favourite programs on your mobile on<br />

the move. Follow the steps given below:-<br />

Step: 1 To download <strong>BSNL</strong> Mobile TV, send SMS.<br />

MYTV to 55447 (2G customers)<br />

MY3GTV TO 55447 (3G customers)<br />

Step: 2 You will receive a message in your inbox. Click on the same and download the application.<br />

Step: 3 Get it stored in phone memory.<br />

Step: 4 In the main menu, click on the application and open it to see the TV channels logos. Choose<br />

the channel you want to watch and click on its icon.<br />

Step: 5 You will see the subscription packages available currently. Choose the option that suits you.<br />

Step: 6 You will receive a confirmation that your registration has been successful. Now click on the<br />

channel and enjoy Mobile-TV.<br />

Note: Data Download charges applicable as per plan.<br />

You can unsubscribe from this service by sending the following SMS.<br />

UNSUBMYTV to 55447 (2G Customers)<br />

UNSUB3GMYTV to 55447 – (3G customers)<br />

57


UNIFIED MESSAGING ON <strong>BSNL</strong> MOBILE<br />

Voice Mail Service (VMS), FAX Message, E-Mail, E-Mail to Speech (ETS) are the services you can get under<br />

UMS.<br />

1. Voice-Mail<br />

Using this feature, the voice mail can be send/received to/by other subscribers having this facility. The incoming<br />

voice message from the mailbox can be accessed as per following procedure:<br />

� Conditional divert can be given for the voice calls to the voice-mailbox no. i.e. 17000.<br />

� Whenever a voicemail is received in voice-mailbox, the subscriber will receive an SMS on his/her cell<br />

phone.<br />

� In order to retrieve messages from the voice-mailbox, dial 17000 from your mobile phone. Press „*‟ to skip<br />

the introduction part.<br />

� The message can be retrieved by following the voice menus thereafter.<br />

The voice mailbox can be accessed on landline also as per below mentioned procedure:<br />

In order to retrieve messages from your voice-mailbox by using landline phone, dial 9417017000 (which is the<br />

common access no.) followed by '#', then your own mobile no. and '#'. The system will prompt you for your<br />

password. The default password is 1234. Enter your password and follow the voice menus thereafter.<br />

2. FAX-Message<br />

This feature will enable the subscriber to send/receive fax message. The fax can be sent/received to/by the subscriber<br />

either through <strong>BSNL</strong> UMN account or using fax machine. The below mentioned procedure is to be adopted while<br />

sending or receiving the fax message on fax machine:<br />

1. In order to deposit a FAX message, dial 9417017000 from a FAX machine followed by a '#' and the mobile no. of<br />

the person who is the intended recipient of the FAX. A part of the voice menu says " to add a FAX, press<br />

3".Press 3 on your FAX machine and after the system prompts you to, press "START" on your FAX machine.<br />

2. In order to retrieve a FAX message from your voice-mailbox, dial 9417017000 from a FAX machine. Then<br />

press '#' followed by your own mobile no. and '#'. The system prompts you for your password. Enter your password.<br />

The system tells you that you have so many new messages out of which so many are Voice/FAX/E-Mail messages.<br />

When you play a FAX message, first, system will announce the sender‟s phone number and the time when the sender<br />

had deposited that Fax Message. Then the system will announce many option like to backup, to keep or to delete etc,<br />

You simply bypass these request by pressing '#', then the system prompts you to press " START " on your FAX<br />

machine.<br />

3. E-Mail/SMS/FAX/Voice Message. This feature will enable the subscriber to send/receive E-mail/SMS/Fax/Voice<br />

messages. The subscriber has to get <strong>BSNL</strong> UMN account for this feature. The below mentioned procedure is to be<br />

adopted for sending/receiving the email.<br />

1. Dial 1403 from WAP MS to connect to internet-login to the site www.bsnlumn.com (based on your location go to<br />

appropriate website i.e. in north www.bsnlumn.com, south www.bsnlums.com, east www.bsnlume.com and in<br />

west www.bsnlumw.com )<br />

2. Logon to your <strong>BSNL</strong> UMN/S/E/W E-mail Account (using your mobile no. as the user login and1234 as the<br />

password which is a default password).<br />

To receive e-mail: From WAP cell phone go to inbox then to email and the “view details” choose “body”.<br />

To send email: For sending E-mail, SMS, FAX and Voice Messages from your UMN/S/E/W account, use the Email,<br />

SMS, FAX and Voice options as provide d under the Compose Menu.<br />

3. For retrieving:<br />

i. Voice messages<br />

58


To Listen/Deposit to your voice messages, the machine must have the multimedia capability.<br />

The different kinds of messages e.g. voice messages, FAX messages etc will be listed under the subject heading as<br />

soon as you logon to your E-mail account. Click on the voice message and the system will play it directly (if your<br />

machine supports the 'sbc' format). If your machine doesn‟t support the 'sbc' format, first convert the message into<br />

the 'wav' format using the icon provided on the right hand side. Then system will prompt you to save that<br />

attachment to your hard disk. After saving, click on the wav file and the system will play it.<br />

ii. FAX Messages: The FAX message comes as an attachment in the TIFF format. Open the FAX message using<br />

an imaging program as for example the IMAGING on the Windows -NT. The first page will just give you the<br />

summary of the FAX message i.e. the total no. of pages in the FAX message, the no. from which the FAX message<br />

was sent etc. Then you can download the actual FAX message.<br />

4. E-Mail to Speech (ETS): This feature will enable the subscriber to receive the Email on the mobile phone .In<br />

order to listen E-mail messages from your voice mailbox, dial the No: 17000 from your mobile phone. Press * to skip<br />

the introduction part. The system prompt will say ' to listen E-mail message Press Option '4', thereafter, follow the<br />

voice menus . The attachments along with Email cannot be listened from your voice mail box.<br />

„General Terms‟ used in mobile services<br />

Security Deposit:<br />

Security deposit is required for Local/STD/ISD facility of new connections. It is non-interest bearing & refundable<br />

upon surrender subject to clearance of all dues.<br />

No security deposit is required for Local/STD facility from the following categories.<br />

� <strong>BSNL</strong> employees<br />

� Existing <strong>BSNL</strong> subscribers upon request with conditions<br />

� Employees of Central/State Government and Central PSUs<br />

� Bank employees who give ECS mandate from their own bank Central/ State Government & Central PSU's<br />

� Corporate Customers taking minimum 5 connections in corporate name.<br />

LSA:<br />

Licensed Service Area is the area within which Mobile Services are provided by Service provider (i.e. <strong>BSNL</strong>) under<br />

the license issued by competent authority. <strong>Tamilnadu</strong> Circle includes all revenue districts excluding Chennai,<br />

Kancheepuram and Tiruvallur districts and including Pondicerry Union Territory. For mobile services are<br />

concerned, <strong>Tamilnadu</strong> Circle and Chennai Telephones Area (Chennai, Kanchipuram & Tiruvallur) are considered as<br />

single LSA.<br />

Roaming:<br />

You can carry your mobile connection beyond your home LSA and use. In such cases, it is said to be that you are on<br />

roaming. Roaming service activation is absolutely free. While on roaming outgoing/ incoming call charges are<br />

applicable as per tariff plan.<br />

Voice/Video Call Charges:<br />

Local: Calls made to numbers within the LSA<br />

STD: Calls made beyond the LSA<br />

ISD: International calls<br />

The calls charges are applicable as per tariff plan & pulse rate. This will be normally for per minute or per second or<br />

specific duration.<br />

Data Download:<br />

2G customers can download Data through GPRS i.e. Mobile Internet facility. 3G customers can down load data in<br />

59


their mobile or using data cards through 3G Data service at a very high speed. The tariff for data downloads is<br />

applicable as per the data plan of you.<br />

SMS:<br />

Short Message Service is available to send text containing 160 Characters. The spaces between words will be also<br />

counted as characters. This may be from a Mobile phone to another mobile phone or one to many or PC to<br />

Mobile/Mobiles. Local/National/International SMS can be sent. The charges are applicable as per tariff plan chosen<br />

by you.<br />

MMS:<br />

Multi-media Messaging Service, through which, you can send and receive messages containing text, audio or video<br />

or combination of any or all. The mobile handset shall be combatable for MMS applications.<br />

Night Calling:<br />

Calls made between 11.00 p.m. and 06.00 a.m. The call charges will depend on the plan chosen by you.<br />

Friends & Family:<br />

This facility allows you to make Free calls or at reduced call charges to the selected mobile/fixed telephone numbers.<br />

The tariff is applicable as per the plan.<br />

On-net:<br />

It means, own network i.e. <strong>BSNL</strong> network.<br />

Off-net:<br />

It means other network of Private Operators i.e. other than <strong>BSNL</strong>.<br />

Top-up Vouchers:<br />

Top-up vouchers are used to extend the usage value and the validity of the plan under use.<br />

C-Top-up:<br />

Channel top-up is nothing but electronic recharge/top-up facility. Recharge or Top-up can be done through C-top-up<br />

for the specified values as preferred by you.<br />

Freebies:<br />

Freebies are the concessional tariff, free calls/SMS/Data downloads offered permanently or for limited/specific<br />

period or to specific numbers.<br />

Validity:<br />

SIM Validity – It is normally for 7 Days. Within this period you shall activate your connection by using FRC.<br />

Plan validity – The specified period of validity of the Plan chosen by you.<br />

Life time validity of plan - Life Time Validity means the License Period of the Operator. The License Period for<br />

Cellular Services of <strong>BSNL</strong> is 20 years w. e. f. 29.02.2000. However, the License is understood to be renewable<br />

further on its expiry. (Note: To continue the lifetime plan the recharge conditions specified along with the plan<br />

should be fulfilled).<br />

Grace Period(s)<br />

Grace Period: It is the period within which Recharge or Top-up shall be done by Customer with FRC/RC/Top-up as<br />

per the requirement of the plan.<br />

Grace Period 1 (GP-1): 15 days from the expiry of the validity of the plan.<br />

Grace Period II (GP-1I): Additional 165 days from the expiry of the Grace Period (GP-I) of the plan.<br />

Note:<br />

A. During the grace period, no O/G calls will be allowed except emergency (toll free) & IVR calls. However I/C shall be free during Grace<br />

Period I.<br />

B. The unutilized balance amount of the previous card can be carried forward in case of renewal within the Grace Period-I, otherwise it shall<br />

lapse.<br />

C. The SIM number can be re-activated within additional period of 165 days even beyond the grace period of 15 days (GP-I) as per the parent<br />

60


plan. However, in such cases, the credit balance will lapse.<br />

D. Free talk value on initiating the SIM is given to all subscribers.<br />

BLACKOUT DAYS:<br />

As per Telecom Regulatory Authority of India (TRAI) directives, 5 days in a year shall be declared as blackout days.<br />

<strong>BSNL</strong> has declared the following 5 days as black out days. No concessional tariff on voice calls or SMS will be<br />

available on those days only. The normal tariff as per plan will be applicable on those days.<br />

1. New Years‟ Eve (31st December) 2. New Year Day (1st January) 3. Valentine day (14th February) 4. Diwali<br />

(13,November) 5. Christmas day (25th December) - (all the 5 days for the year 2012).<br />

61


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2G & 3G DATA – PLANS, TARIFF STRUCTURE & STVs<br />

January 2012<br />

Data RCVs denomination of Rs.10 and 50 are available in Topups also. To avoid confusion,<br />

the MRP of the Data RCVs in Ctopup have been changed:<br />

MRP of Data RCV Rs. 10 changed as Rs.12 and Rs.50 changed as Rs.53, which is<br />

applicable in TN LSA (incl CHTD).<br />

Limited Promotional offer under 3G Prepaid mobile services<br />

On the occasion of Republic day, Id-E-Milad, Holi celebration, and w.r.t CO order under ref, approval<br />

of competent authority is hereby conveyed for the limited promotional offer, in TN LSA (including<br />

Chennai Telephones District Area) as detailed below:<br />

1. 50%Extra Data usage for the 3G Data RCVs (including iPAD plans) with Free Usage of<br />

1000MB and above<br />

2. Introduction of new Video call STVs MRP104 and 204, under Prepaid Mobile services,:<br />

STVs with MRP<br />

Free Local on-net video<br />

calls<br />

Free Local and STD on-net video calls<br />

104 900 minutes for 30 days -<br />

204 - 900 minutes for 30 days<br />

� Since all the prepaid customers of 2G in TN LSA(incl CHTD) are also given Video call facility by<br />

default, these STVs are applicable to 2G and 3G customers<br />

� It is hereby intimated that these two new video call STVs 104 and 204, along with the existing<br />

STV57, are placed in Group II in the Multiple Booster facility in 2G/ 3G Prepaid Mobile services<br />

as per the technical feasibility. Customers are advised to use one STV out of the six in Group II<br />

(MRP31,151,501,57,104,204) at a time.<br />

� The above limited promotional offer is implemented from 26-01-12 to 31-03-12<br />

December 2011<br />

DATA CARD IS ABSOLUTELY FREE!<br />

<strong>BSNL</strong> OFFERS FREE 3G DATA CARD (3.6 MBPS, Single Band, USB Type, Terracom Make )<br />

to new customers of 3G prepaid data plan, who make a commitment of longer period as detailed<br />

below, in <strong>Tamilnadu</strong> LSA (incl. CHTD) with effect from 23.12.2011 .<br />

62


The details are as under: -<br />

1. Cost of SIM – Rs.20.<br />

2. The bundled FREE DATA Usage along with Validity for the eligible FRCs is given below:-<br />

Bundled FREE DATA Usage* FRC in Rs.<br />

Validity of FRC<br />

(anytime) in MB/Month<br />

(incl. of S.Tax)<br />

in months<br />

2,000 MB 10,740 15 months<br />

10,000 MB 10,080 8 months<br />

15,000 MB 9,450 6 months<br />

*The free data usage will be available while in national roaming also.<br />

3. The above 3G FREE DATA Card scheme is available through <strong>BSNL</strong>, CSCs only.<br />

4. The Plans will be available thru Sancharsoft only and not thru CTOPUP.<br />

5. At the time of creation of the DATA plan, the freebies for the first month will be given and for the<br />

subsequent months it will be given on 1st of calendar month.<br />

6. The unutilized bundled free data usage during the month , if any, will be nullified at the end of the<br />

month and will not be carried forward.<br />

7. During the initial validity period (15/8/6 months), customer will have the option to use either 3G<br />

DATA RCVs/DATA TUs or any TOPUPs (charges @ 4p/10KB) as per his choice to browse the<br />

internet.<br />

8. DATA RCVs will increase the validity of Main Account upto a max. of 450 days.<br />

9. DATA Top-Up(s) will work during the DATA RCV validity period only.<br />

10. 3G Special plan will be the base voice plan for these DATA plans.<br />

11. This promotional offer is valid for 90 days only. i.e. from 23.12.2011 to 21.03.2012.<br />

October, 2011<br />

DATA RCV 54 to Customers of 2G prepaid Plans introduced<br />

2G DATA RCV MRP 54 through SMS only to all 2G prepaid mobile customers in <strong>Tamilnadu</strong> Circle<br />

LSA (including Chennai Telephones District Area) has been introduced with effect from 17-10-2011.<br />

MRP of 2G DATA<br />

RCV in Rs.<br />

(incl. of S.Tax)<br />

The details are given below: -<br />

FREE DATA USAGE<br />

Day/<br />

anytime usage<br />

Night<br />

Usage<br />

Validity<br />

SMS<br />

KEY WORD<br />

for activation<br />

� Additional Usage charge beyond free usage is Re.0.04/10KB.<br />

� The FREE DATA USAGE allowed is also applicable while in national roaming.<br />

� The usage charge beyond free usage is same for Home LSA and roaming.<br />

� The RCV mentioned above will increase both main and dedicated account validity.<br />

Amount to<br />

be deducted<br />

DATA RCV-54 300MB 2GB 30 days GPRS54 Rs. 48.96<br />

63


Validity period of 3G Prepaid Data Plan with FRC51 has been revised.<br />

Initial validity period on activation of DATA Plan in 3G Prepaid Mobile services with FRC 51 has<br />

been revised from existing 180 days to 30 days in <strong>Tamilnadu</strong> Circle with effect from 11.10.2011.<br />

All other terms and conditions will remain same.<br />

Tariff of data plan under 3G postpaid mobile services revised<br />

Revision in tariff of data plan under 3G Postpaid mobile services in <strong>Tamilnadu</strong> LSA (including<br />

CHTD) is implemented with effect from 01.10.2011. The details are as under: -<br />

Existing FMC in Rs.<br />

(S.Tax extra)<br />

Free Data Usage in GB<br />

Day/Any time<br />

Validity in days Remarks<br />

89 00.25 30 Withdrawn<br />

189 00.50 30 Withdrawn<br />

999 10 30 Withdrawn<br />

1359 15 30 Withdrawn<br />

1819 22 30 Withdrawn<br />

2720 35 30 Withdrawn<br />

NEW FMC in Rs.<br />

(S.Tax extra)<br />

Free Data Usage in GB<br />

Day/Any time<br />

Validity in days Remarks<br />

1133 5 30 NEW w.e.f 01.10.2011<br />

1633 10 30 -do-<br />

2039 15 30 -do-<br />

Existing FMC in Rs.<br />

(S.Tax extra)<br />

Free Data Usage in GB<br />

Day or Any time/<br />

Night (11PM to 07AM)<br />

Validity in days Remarks<br />

369 1 30 No change.<br />

649 2 30 No change.<br />

549 1GB + 2GB 30<br />

Only Night usage is revised<br />

from 5GB to 2GB.<br />

64


� Additional usage charges beyond free usage is revised from existing 2p/10KB to 4p/10KB in all<br />

data plans under 3G postpaid mobile services w.e.f 01.10.2011.<br />

� Freebies offered on activation of 3G data plan with sale of <strong>BSNL</strong> data card or any of the bundled<br />

data card is revised from 6GB/60 days to 200MB to be used within 30 days from the date of<br />

activation.<br />

� All other terms and conditions remain the same.<br />

2G Prepaid Plan Customers can now avail 3G DATA TRIAL PACK 121<br />

3G DATA TRIAL PACK MRP 121 (in C-TOP-UP only) is made available to all 2G prepaid mobile<br />

customers in <strong>Tamilnadu</strong> LSA (including Chennai Telephones District Area) with effect from<br />

19.10.2011. The details are given below: -<br />

MRP of<br />

DATA TRIAL PACK<br />

in Rs. (incl. of S.Tax)<br />

FREE DATA<br />

USAGE<br />

121 300 MB 15 days<br />

Validity Remarks<br />

Applicable to all 2G & 3G<br />

prepaid Old & current Plans<br />

New Data Topups & Revision in tariff of data Topups under 3G mobile<br />

services<br />

Two new DATA TOPUPs introduced and revision in tariff of the existing DATA TOP UP is made<br />

which are applicable in <strong>Tamilnadu</strong> LSA (including Chennai Telephones District) with effect from<br />

19.10.2011. The details are given below:-<br />

The DATA TOP Ups are available through C-TOP-UP only.<br />

MRP in Rs.(incl. of S.Tax) FREE DATA Usage in MB<br />

Existing Revised/New Existing Revised/New<br />

Validity<br />

197 191 500MB 500MB Nil<br />

New 105 - 250MB Nil<br />

New 353 - 1000MB Nil<br />

65


GPRS/EDGE tariff applicable to 2G Data Card and Voice plans<br />

a) Post-paid 2G Data Card tariff plans:-<br />

FMC of plan in<br />

Rs./Month*<br />

Free data usage<br />

Day/Any time usage Night Usage<br />

Additional usage charges<br />

with pulse rate of 10KB<br />

Nil Nil Nil Rs.0.04/10KB<br />

49 300 MB 2 GB Rs.0.04/10KB<br />

89 3GB Rs.0.04/10KB<br />

199 4 GB 4 GB Rs.0.04/10KB<br />

249 10 GB Rs.0.04/10KB<br />

b) Prepaid 2G Data Card tariff plans:<br />

MRP of RCV<br />

in Rs.^<br />

Day/Any time<br />

usage<br />

Free data usage<br />

Night Usage<br />

Additional usage charge<br />

with pulse rate of 10KB<br />

Validity in days<br />

Nil Nil Nil Rs.0.04/10KB NA<br />

7 100 MB Nil Rs.0.04/10KB 1 day<br />

14 200 MB Nil Rs.0.04/10KB 3 days<br />

54 300 MB 2GB Rs.0.04/10KB 30 days<br />

98 3 GB Rs.0.04/10KB 30 days<br />

270 10 GB Rs.0.04/10KB 30 days<br />

555 15 GB Rs.0.04/10KB 180 days<br />

a) The free data usage allowed is also applicable while in national roaming.<br />

b) The usage charges beyond free usage will be same for Home LSA and roaming.<br />

c) The base voice plan in case of post paid 2G data plans will be Plan 99 and in case of prepaid data<br />

plans the tariff of 3g Special. No Fixed Monthly Charges (FMC) will be recovered from the data<br />

plans for the base voice plan. d)The RCVs mentioned above will increase both main and dedicated<br />

account validity.<br />

2. The above, revised tariff will be allowed to all customers who want to take data plan from <strong>BSNL</strong>,<br />

irrespective of purchasing data card from <strong>BSNL</strong> or not.<br />

Extension of video call facility/3G –DATA Facilities to 2G Prepaid customers by default.<br />

� Existing 2 G prepaid plans are allowed for 3G services also.<br />

� The difference between 2G and 3G services are (1) video call facility and (2) Data speed.<br />

� The default Data speed for any 2G customer is upto 128kbps<br />

� The default Data speed for any 3G customer is upto 3.6Mbps<br />

� To enjoy the 3G facilities, the customer should have 3G enabled handset. 3G Tariff for<br />

Video call / Data will be applicable.<br />

66


The customer has to choose “Automatic / Dual mode” in “Network setting” in his handset. This will<br />

enable him to view the 2G / 3G Network symbol.<br />

Any new or existing 2G customer can activate 3G data speed in two ways as following and enjoy all<br />

3G facilities:<br />

By sending SMS “ACT3G” to 53733. On receipt of the SMS he will be provided with 3G Data speed<br />

after termination of any 2G Data voucher which is in use.<br />

For deactivation, the customer can send SMS “DACT3G” to 53733. On receipt of Deactivation SMS,<br />

the customers will be given 2G data speed.<br />

OR<br />

By using any one of the 3G data RCVs (MRP 103, 203, 403, 606, 716, 1102, 1503, 2003, 3003 - thro‟<br />

C-Top-up only).<br />

If any 2G Data RCV (old name -GPRS STV) MRP 7, 14, 98, 274, 555 (all 2G Data RCVs thro “SMS”<br />

only) is used, the speed will be brought back to 2 G Data speed (128kbps).<br />

While activating from 2G speed to 3G speed and vice versa, during the validity period, of the<br />

respective Data RCV, the left out volume of Data, availed through Data vouchers, in the respective<br />

speed, will be nullified.<br />

Even after expiry of 3G Data RCV, subscriber will continue to get 3G Data speed till he uses a 2G<br />

Data RCV (by SMS or by sending SMS “DACT3G‟ to 53733.<br />

The tariff beyond the free usage limit specified for each 2G & 3G Data RCVs is @ 4p/10KB<br />

uniformly.<br />

During the above said process, the basic voice tariff plan in 2G continues to remain the same.<br />

Data Service in 3G Postpaid<br />

Initial SIM & Activation Charges for both Voice and Data plans under 3G postpaid services:<br />

Sl. Particulars Tariff<br />

1 SIM & Activation<br />

2 Starter pack with SIM in Rs. (Incl. of S. Tax ) 59<br />

3 Usage Value with SIM in Rs. 0<br />

4 Validity in days 7<br />

5 Migration charges from 2G to 3G and vice versa in Rs. Nil<br />

6 New USIM price in case of Migration from 2G to 3G in Rs. 59<br />

Post-paid Data Plans for New customer interested in mainly data:<br />

Customer has to register for a new connection, specify the post paid data plan required and<br />

pay<br />

1. Cost of SIM,<br />

2. One month fixed monthly charges (FMC) of the plan chosen by him as advance<br />

3. Refundable Security Deposit: for Local +STD - Rs 500 & for Local +STD+ ISD Rs 2000<br />

4. Activation charges Rs 100<br />

He will be allowed data usage as per the data plan.<br />

67


A postpaid data plan customer can take any voice plan also. FMC of voice plan will be added to the<br />

FMC of data plan.<br />

3G Data card under post paid:<br />

Data card will be sold as a separate entity to the customer at the below mentioned cost.<br />

Sale price of USB and PCMCIA type HSDPA data cards<br />

Sl.<br />

No<br />

1<br />

2<br />

3<br />

Name of the Vendor (Type) Make/ Model Data Speed Frequency<br />

Band<br />

M/s. TERACOM LTD (USB Type)<br />

M/s. Capitel Wireless Pvt. Ltd<br />

(PCMCIA Type)<br />

MRP (Rs.)<br />

(Incl. of all<br />

taxes)<br />

Link top / LW272 3.6 MBPS Single Band 1600<br />

Link top / LW273 7.2 MBPS Tri Band 2000<br />

Option / GTMAX having<br />

QUALCOMM chipset 7200<br />

Globe Trotter HSUPA<br />

3.6 MBPS Single Band 4000<br />

For customers who purchase Data card from <strong>BSNL</strong> --FREE DATA USAGE will be 6GB per Calendar<br />

month for two months - (1GB during day/anytime and 5GB during night of each Calendar month i.e. end<br />

of the month).<br />

For Sub-owned DATA card customers—Free Data usage-500MB per month for 3 months.<br />

Unused portion of free usage if any will get lapsed on expiry of Freebies validity period. If the free<br />

usage is exhausted within the stipulated freebies period or after the Freebies validity period the<br />

customer will be charged for the data usage as per the chosen data plan.<br />

3G DATA post paid plans<br />

FMC in<br />

Rs./Month<br />

(S.T extra)<br />

Day/Any<br />

time usage<br />

in GB<br />

Night usage<br />

in GB<br />

( 11.00 PM to<br />

07.00 AM)<br />

Total<br />

bundled free<br />

Usage in GB<br />

**<br />

Validity (days)<br />

Data Charges<br />

in Rs./10 KB<br />

369 1 -- 1 30 0.04<br />

549 1 2 3 30 0.04<br />

649 2 -- 2 30 0.04<br />

1133 5 -- 5 30 0.04<br />

1633 10 -- 10 30 0.04<br />

2039 15 -- 15 30 0.04<br />

**. Free data usage is available both from home LSA and while roaming<br />

To know the Current bill amount: Send SMS as “AMT” to 53733—[Toll free]<br />

Best Value Data Plan<br />

Sl. No. Particulars Charges<br />

a) Fixed Monthly Charges Rs.700<br />

b) Free data usage 2 GB<br />

c) Additional usage charges beyond free usage limit (10 KB pulse) Rs.100/GB<br />

Trial Pack for Data (applicable for 2G & 3G)<br />

This is applicable only to customers who are in any 3G post paid voice plans.<br />

1 MRP of Trial pack in Rs. (Incl. of S. Tax) Rs.121<br />

2 Free usage in MB 300 MB<br />

3 Validity in days* 15 days<br />

68


Data charges for trial pack customers after use of 300MB or 15 days expiry shall be as per his base plan. *This<br />

will increase the validity of Main and dedicated accounts both.<br />

For existing 2G Data card customers.<br />

Now the existing data card of 2G services can be used for 3G services. The Data speed will be better than 144<br />

Kbps.<br />

<strong>BSNL</strong> allows usage of any voice plan combined with any 3G Data plans for 2G/3G Postpaid<br />

customers w.e.f. 01-04-11<br />

All 3G Data plans are allowed for all voice plans in postpaid services<br />

� Hence all customers in 2G/3G postpaid voice plan can take any 3G postpaid data plan<br />

available, on the same number, The call per SMS and other charges (except data charges)<br />

will be as per the voice plan. FMC of data plan will be added to the FMC of voice plan<br />

� Similarly a postpaid data plan customer can take any voice plan on the same number and<br />

the freebies of both data plan and voice plan will be available to the customer. FMC of<br />

voice plan will be added to the FMC of data plan<br />

� If any existing data plan customer / any new customer prefers to have only data plan, he<br />

will be provided with a data plan chosen by him with basic default voice plan 99 and no<br />

FMC of the voice plan is levied and no freebies for the voice plan is given. But the<br />

freebies with respect to the chosen data plans are allowed.<br />

Longer validity DATA RCVs in 3G prepaid mobile services.<br />

Longer validity Data RCV(s) introduced by TN Circle w.e.f. 06.06.2011. The details are given<br />

below:-<br />

MRP of RCV in Rs.<br />

(Incl. of S.Tax)<br />

FREE DATA<br />

Usage<br />

Validity<br />

i) The Free Data Usage allowed is also applicable while in national roaming.<br />

ii) The usage charge beyond free usage is same for Home LSA and roaming.<br />

iii) The Data RCVs will increase both main and dedicated account validity.<br />

Additional<br />

usage charges<br />

2503 12 GB 180 days Rs.0.04/10KB<br />

5003 30 GB 180 days Rs.0.04/10KB<br />

Existing 3G Post paid customers in post paid plans/post paid data plans: Customer has to<br />

give a request in writing for change of plan required. Customer has to pay the advance payment as<br />

per the chosen plan.<br />

Note:<br />

1.A discount of 10% on FMC of all 3G postpaid data plan is to be offered to Government<br />

Employees & to Retired Government Employees (Central Government/ State Government/ PSUs)<br />

both existing / new connection after verifying the credential of the officer. The above 10% discount<br />

cannot be clubbed with any other special discount/concession. 2. Customer who wants static IP<br />

address under <strong>BSNL</strong> 3G post-paid plans, can be provided with one static IP address @ Rs. 250/- per<br />

month.<br />

Extension of Special 10% discount on FMC of all 3G postpaid data plan to all Retired Government<br />

Employees w.e.f 16.06.11<br />

69


Data plan under 3G Prepaid mobile services in <strong>Tamilnadu</strong> LSA<br />

(including Chennai Telephones Area - only in 2G) with effect from 0000<br />

hrs of 03.10.2011.<br />

Existing<br />

MRP of<br />

Data<br />

RCV in<br />

Rs.(incl.<br />

S.Tax)*<br />

Revised<br />

MRP of<br />

Data RCV<br />

in Rs.(incl.<br />

S.Tax)**<br />

Free Data Usage in MB Validity in days<br />

Existing Day or<br />

Anytime/ Night<br />

(11PM to 07AM)<br />

Revised Day<br />

or Anytime/<br />

Night (11PM<br />

to 07AM)<br />

Existing Revised<br />

103 101 250MB 225MB 30 15<br />

203 202 500MB 500MB 30 15<br />

403 403 1,000MB 1,000MB 30 30<br />

606 607 1,000MB+5000MB<br />

1,000MB+<br />

2,000MB<br />

30 30<br />

716 716 2,000MB 2,000MB 30 30<br />

NA<br />

1,251 NA 5,000MB NA 30<br />

1102 1,801 10,000MB 10,000MB 30 30<br />

1503 2,251 15,000MB 15,000MB 30 30<br />

Remarks<br />

Free usages, validity,<br />

MRP are revised.<br />

MRP & validity are<br />

revised<br />

Existing.<br />

No change<br />

MRP &Night usage are revised<br />

Existing.<br />

No change<br />

NEW. Discounted price in<br />

bracket upto 31.12.2011 only<br />

Only MRP is revised.<br />

Discounted price in bracket<br />

upto 31.12.2011.<br />

2003 - 22,000MB - 30 - Withdrawn<br />

Only MRP is revised.<br />

Discounted price in bracket<br />

upto 31.12.2011 only<br />

2503 2502 12,000MB 20,000MB 180 60<br />

MRP, Free usage and validity<br />

are revised.<br />

3003 3002 35,000MB 30,000MB 30 90<br />

MRP, Free usage and validity<br />

are revised<br />

NA 3,102 NA 15,000MB NA 180 NEW<br />

5003 5,003 30,000MB 30,000MB 180 180<br />

Existing.<br />

No change<br />

� *Existing MRPs of Data RCVs – Rs.103, 203, 606, 1102, 1503, 2003, 2503 & 3003 are<br />

withdrawn w.e.f 23.59 Hrs of 02.10.2011.<br />

� **Revised MRPs of Data RCVs – Rs.101, 202, 607, 1251(751), 1801(1261), 2251(1576),<br />

2502, 3002 & 3102 are implemented w.e.f 0000 Hrs of 03.10.2011.<br />

� There is NO CHANGE in the existing MRPs of Data RCVs–Rs. 403, 716 & 5003. They<br />

continue to be available with existing FREE Data/validity.<br />

� Additional usage charges beyond free usage is increased from existing 2p/10KB to<br />

4p/10KB in all Data plans under 3G prepaid mobile services.<br />

70


� Freebies offered on activation of 3G Data plan with sale of <strong>BSNL</strong> Data card or any of the<br />

bundled Data card is reduced from 2GB/60 days to 200MB to be used within 30 days<br />

from the date of activation.<br />

� All other terms and conditions will remain same.<br />

Data Topups under 3G<br />

The DATA TOP Ups are available through C-TOP-UP only.<br />

MRP in Rs.(incl. of S.Tax) FREE DATA Usage in MB<br />

Existing Revised/New Existing Revised/New<br />

Validity<br />

197 191 500MB 500MB Nil<br />

New 105 - 250MB Nil<br />

New 351 - 1000MB Nil<br />

71


Released by<br />

Circle Marketing CM Unit<br />

Address<br />

for Communication:<br />

Assistant General Manager (Marketing-CM)<br />

O/o. General Manager (S & M -CM)<br />

3rd Floor, CTS Building<br />

16, Greams Road, Chennai-600 006<br />

Phone: 044-28290825<br />

Please send your feed back to<br />

marketingcm_tncircle@bsnl.co.in

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