Ocean-Tenants-Handbook-2019

More information about our services is available
on our website at www.oceanhousing.com
or by calling our Customer Services Team on
01726 874450.
We also have a series of information leaflets which can
be viewed on-line or sent to you on request.
We can help you to stay
comfortable and safe
in your home and in
control of your life.
Everyone is individual with changing
needs, from the small to the more
complex. These are just a few of
the ways we can support you.
Independent living
for Ocean tenants
■ Help you to monitor and improve
your health and well-being
■ Provide and maintain a Lifeline
Service
■ Help you manage your finances
and assist with benefit claims
■ Provide advice and advocacy
■ Offer emotional support
■ Provide information about social
events and activities
■ Give advice on personal and
home safety and security
■ Carry out free home fire safety
checks
■ Check and maintain aids and
adaptations
■ Support you following a stay
in hospital
■ Help you to find and maintain
suitable accommodation
Ocean Independence
Stennack House
Stennack Road
St Austell
PL25 3SW
01726 874450
help@oceanhousing.com
www.oceanhousing.com
For a large print or audio CD of this leaflet
please call Ocean on 01726 874450
EXTRA
Tailored support
for you at home
Ocean Extra is part of the
Ocean Group and is available to all
Ocean residents.
EXTRA
Ocean Housing Limited
Stennack House Stennack Road St Austell Cornwall PL25 3SW
telephone: 01726 874450
email: help@oceanhousing.com
www.oceanhousing.com
n How to access information and services
n How to prevent condensation and mould in your home
n Help for those at risk of domestic violence
n Tackling anti-social behaviour
n Dealing with harassment
n A guide to residents’ associations
n Ocean Extra Service - tailored support for you at home
n Changes to housing benefit - bedroom tax
Design: Karen Jackson Design 01326 373108 Photography: Frame by Frame 01503 262684