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Digital Opportunity Trust Research Project

During the duration of the DOT social entrepreneur project we were tasked with conceptualising a robust set of tools that emerging entrepreneurs in all regions of Africa could use to jumpstart their small businesses. It was pivotal that we understood the localisation of each region in order to find a common ground set of features that would work for each region, while understanding what made each region culturally unique. Once our concepts came to fruition, we then embarked on a month long research project to Tanzania, Ghana, and Jordan to test our ideas with local entrepreneurs. These are our findings.

During the duration of the DOT social entrepreneur project we were tasked with conceptualising a robust set of tools that emerging entrepreneurs in all regions of Africa could use to jumpstart their small businesses. It was pivotal that we understood the localisation of each region in order to find a common ground set of features that would work for each region, while understanding what made each region culturally unique.

Once our concepts came to fruition, we then embarked on a month long research project to Tanzania, Ghana, and Jordan to test our ideas with local entrepreneurs. These are our findings.

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IDEASOURCE

IDEASOURCE

Having Access to a

Discovery Portal with

Different Categories

of Content

6.60 / 7

Having Access to a

Discovery Portal with

Different Categories of

Content

6.60 / 7

“I’d like to look wide as opposed to

local. Sometimes, what I may be

thinking is a problem is not actually

a problem, so I prefer to look at

different angles and perspectives at

the same thing so I can know what

the connection is.”

Users enjoyed the ability to search through other innovation

Projects and potential peers through Discovery. They also

liked having resources within the same application and were

curious about user-generated content, or if they could post

their own articles in their native language. Users currently

have several workarounds for online resources, especially in

Jordan and Ghana.

Revision

We slimmed down the Discovery page based on feedback.

Users were confused about the difference between articles

and tools, and while they were relatively interested in local

events, they had other workarounds for that information.

Now, Discovery features other Projects, other innovators,

Resources, and a space where DOT can talk about its offerings

and opportunities, inclusive of local events where possible.

Users wanted to see more information about Projects, especially

their statuses, in the Discovery view.

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