Who we are - ScanSource Security

General Information
We welcome you to ScanSource Latin America the
world largest Value Added Distributor of Point of Sale,
Barcode, Auto ID and Security products. In order to
service you better, following please find important information:
A. How to become a customer
B. Web site features
C. Payment Methods
D. Important Phone Numbers
E. RMA Procedures
A . How to Become a Customer:
Please complete the New Account Application:
1. Download it from our web site
http://www.ScanSource.com
2. Choose Latin America/Caribbean - English
3. Click on “become a reseller”
4. Print the form, fill it and fax it back to
us at 305-591-7619
5. Please send the documents requested
on the second page of the application
corresponding to your specific country.
B . E-commerce Features:
Access the site:
1. Visit www.scansource.com
2. Select: Latin America/Caribbean English
3. Enter your user name and password
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www.ScanSource.com
Once in the system you will be able to:
1. Check our inventory and:
a) Search for products by:
• Part number
• Description
• Manufacturers part number
• Category (product line)
b) Check availability
c) Reseller price
d) Product weight for freight calculation.
2. Place orders online
3. Check open orders
4. Order parts or supplies
5. Check account status including:
• Print your own invoices
• Check your account balance
• Check pending invoices
• Verify payments
• Get serial number of purchased products
• Enter orders directly into Microsoft RMS
C . Payment Methods:
• Cash
• Credit Card (requires authorization form)
• Cashier Check
• Money Order
• Traveler's Check
• Company Check (requires pre-approval)
• Personal Check (only USA checks with
pre-approval & valid picture ID)
• Wire Transfer
• Western Union Quickpay