Who we are - ScanSource Security
Who we are - ScanSource Security
Who we are - ScanSource Security
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Technical Services<br />
Technical Support<br />
Our experienced, trained technical services team is<br />
ready to go to work for you. Whether you need<br />
pre-sale support, return material authorization (RMA)<br />
or installation help, it’s all here. You can contact our<br />
Technical Support Team at (305) 398-4000 (ext 5730).<br />
Our staff is available from 9:00 a.m. until 5:30 p.m.<br />
(EST). Further, <strong>we</strong> offer a complete suite of tools and<br />
services at<br />
http://www.scansource.com that <strong>are</strong> designed to<br />
empo<strong>we</strong>r you to thrive in this industry, including<br />
online configuration and order-entry tools, and cut-<br />
ting-edge educational services. Technical documen-<br />
tation and product spec sheets <strong>are</strong> available on our<br />
<strong>we</strong>bsite.<br />
We realize the necessity of providing technical services to our customers .<br />
You can also contact support via email:<br />
AIDC – POS: ssla.support@scansource.com<br />
SECURITY: ssla-security.support@scansource.com<br />
133<br />
www.<strong>ScanSource</strong>.com<br />
These services must be high quality and very accessible . We will always strive to be<br />
“ahead of the curve” in designing and delivering this added value .<br />
Technical Knowledge Portal<br />
Introducing <strong>ScanSource</strong> Latin America’s new technical<br />
resource:<br />
Our new Technical Knowledge Portal will empo<strong>we</strong>r<br />
you to solve any challenge. The Technical Knowledge<br />
Portal will allow you to:<br />
• Gather pre-sales information about every vendor<br />
<strong>ScanSource</strong> Latin America offers<br />
• Comp<strong>are</strong> different products to find the right<br />
product for your application<br />
• Tap into our vast pool of knowledge<br />
to solve any<br />
installation or post-sale issue<br />
• Contact our technical representatives forpersonal<br />
service<br />
The Technical Knowledge Portal can be found at<br />
www.scansource.com under the support tab, or<br />
directly at http://www.scansource.com.
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