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2022-03-22 GDD

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Contents<br />

Page<br />

Purpose of this document ................................................................................... 3<br />

Who are we? ........................................................................................................ 4<br />

Where are we based? .......................................................................................... 5<br />

Who owns and controls us? ................................................................................ 8<br />

Our approach to advice ....................................................................................... 9<br />

How big are we? ................................................................................................ 10<br />

What financial matters do we advise on? ......................................................... 11<br />

Our advice process ............................................................................................ 12<br />

What if something goes wrong?........................................................................ 14<br />

Your personal data and privacy ......................................................................... 16<br />

How we are paid ................................................................................................ 19<br />

How much do our services cost? ....................................................................... 20<br />

Our customer proposition for ‘Investment Portfolios’ ..................................... 21<br />

Our customer proposition for ‘Single Investments’ .......................................... 23<br />

Our customer proposition for ‘Pension Transfers’ ............................................ 25<br />

Our customer proposition for ‘Pension Planning’ ............................................. 27<br />

Our customer proposition for ‘Personal Protection’ ........................................ 30<br />

Our customer proposition for ‘Estate Planning’ ............................................... 32<br />

Our customer proposition for ‘Hourly Charged Advice’ ................................... 34<br />

Page 2 of 34 General Disclosure Document 23/3/<strong>20<strong>22</strong></strong>

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