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additional cost. In addition, the backflow valve is covered for the
next 12 months if any emergency return trips are needed. This
helps to alleviate any unexpected bills for repairs, or even return
service calls, allowing for onsite repair to be included at the time
of evaluation with no extra cost incurred.
Traditionally, when there is a failing backflow preventer at the
time of testing, a repair quote will be issued and sent to the
chief engineer after the CCCDI inspector has left the building.
Upon approval of the additional fees, the repair parts would be
ordered and an appointment for repair scheduled. With CBI’s
all-inclusive program, you pay a flat, predetermined rate for
each backflow assembly, and that device is covered for the year.
When the technician arrives to complete your testing, any failing
devices that need internal parts replaced will be fixed onsite —
the CBI inspectors carry a slew of various common repair parts
right on their trucks. Any problems being resolved in one visit
without any unexpected cost is a major selling point to chief
engineers and property managers. Many prefer this method to
the headaches that can be caused with the delay of internal invoicing
approvals, potential need for ordering specific parts, and
rescheduling another visit to come back onsite to complete the
repair. CBI’s certified and knowledgeable inspectors ensure that
everything is taken care of efficiently.
Another benefit of working with CBI is its amazing customer
service. When reaching out to CBI, you speak with a team
member directly. Supporting each of the backflow inspectors is
a full office staff of the most experienced group in the industry.
CBI believes in interacting and resolving any problems that
come up without running its clients through automated menus
or outsourced representatives. The philosophy of maintaining
the relationships with its clientele and providing a collection of
talented individuals pulling together to harmonize in protecting
our drinking water has not changed, even as technology has
advanced. CBI remains dedicated to achieving optimal results by
providing only the best support and inspectors 24 hours a day, 7
days a week. Holding to these standards and attention to detail,
and working to protect the Midwest’s water resources over the
years has allowed CBI to build the trust needed to grow the business
into the premier backflow testing company in the country.
Now for the part you’ve been waiting to hear about. What does
all this have to do with making honey? The answer to that lies
in CBI’s staff and how it takes care of its employees. One of the
sweetest parts of working with CBI is being a part of the family.
CBI cares about its team members, and helping them to grow
and evolve their passions outside of the day-to-day grind in the
office or out in the field. Inspector Ryan Harrison, for example,
is currently being featured with his family’s homegrown honey.
When he’s not at work, Ryan is a family man who loves beekeeping.
He has two hives at home and a few more at a local farm.
CBI inspectors like Pete Rodriguez carry common repair parts in their trucks so
that needed repairs can be made immediately, on the day of service.
Due to his extensive knowledge of bees and how to set up a new
brood, he has been called upon to help rescue swarming bees in
the past, and to established them with new hives. His honey will
be provided as a CBI promotional giveaway — something tasty
for customers to enjoy, while at the same time helping promote
a team member and to grow his personal pursuit of happiness,
caring for the bees that are essential for pollinating crops and
plants that provide us with the food we need to survive. If you’d
like to learn more about beekeeping and how Ryan makes his
honey, visit his Instagram: @Harrisonshoneyfarm. For more
information about our company and services offered, please visit
www.chicagobackflow.com or contact Megan directly at
(708) 761-4404.
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| Chief Engineer