CEAC-2022-05-May

Techline
Introducing Remote Device Manager for
Ooma AirDial, Ooma’s Turnkey POTS
Replacement Solution
SUNNYVALE, Calif. — Ooma, Inc., a smart communications
platform for businesses and consumers, recently announced
that it has introduced the Ooma Remote Device Manager, a
Web portal for monitoring and managing its Ooma AirDial
turnkey POTS replacement solution.
Legacy copper-wire phone lines, also known as “plain old
telephone service” (POTS), are being rapidly phased out
by telecommunications providers. This creates a significant
challenge for safety devices and business-critical systems
that require a POTS line — ranging from fire alarm panels to
elevator phones, fax machines, public safety phones, building
access systems and more — that often can’t be migrated to
Voice over Internet, or VoIP, service.
Ooma AirDial (www.ooma.com/airdial) provides turnkey
replacement for POTS lines by combining the AirDial base
station with virtual analog phone service from Ooma and a
data connection through a nationwide wireless network.
site,” said Matthew Shellenberger, CEO of Networking Now
in Cambridge, Mass., and the virtual chief technology officer
of Brickpoint. “I get a broad overview of all of the products,
and I can then drill down to specifics of one device or go into
details of what’s happening, with just one phone number.”
To see AirDial in action to Brickpoint Properties, watch the
short video at www.youtube.com/watch?v=JuSSBHwbGW0.
Although there are still millions of POTS lines remaining in
the United States, industry analysts expect they could disappear
completely within five years. At the same time, service
costs are going up dramatically as providers struggle to
support their remaining POTS infrastructure from a smaller
pool of customers.
Affordable and simple to install, Ooma AirDial is now also
easy to manage through the new Ooma Remote Device Manager,
or RDM, Web portal.
Anyone involved in an AirDial deployment — IT teams,
property managers, telecom supervisors, etc. — can access
the RDM portal anywhere at any time to view the status of
AirDial devices. The RDM can be customized to display key
data — either in list view or device detail view — such as
in-service status, wireless signal strength, and the health of
the backup battery.
The RDM can also be set to send automatic notifications, by
text or email, to multiple users whenever there are events
such as an AirDial device going out of service or having a low
battery. What’s more, IT consultants managing AirDial installations
for multiple customers can monitor devices across all
of their accounts, and even control billing and selection of
service plans.
Brickpoint Properties, a residential and commercial property
management company in Stoneham, Mass., replaced costly
and unreliable POTS lines with Ooma AirDial for applications
including elevator phones, building lobby annunciator
panels, boiler room water temperature alarms and swimming
pool emergency phones.
“The Ooma Remote Device Manager really helps me stay on
top of what’s happening with AirDial units at five Brickpoint
locations without having to send anyone on my team to the
50 | Chief Engineer