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csi Newsletter 2022 english

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18 | ma<strong>csi</strong>_mum | <strong>2022</strong><br />

DOMINIK KAUFMANN AND NILS LANGHANS,<br />

MANAGING DIRECTORS OF THE<br />

KAUFMANN/LANGHANS STRATEGY CONSULTANCY<br />

WHY<br />

TRATEGY<br />

FREQUENT FAILURE AND<br />

HOW A STRATEGIC PROCESS NEEDS<br />

TO PERFORM IN THE DIGITAL AGE<br />

STRATEGY NO LONGER<br />

across the entire organisation, to somehow<br />

PERFORMS AS IT NEEDS TO.<br />

Slow, frustrating, poor results – the<br />

traditional process involving months<br />

of strategic development and subsequent<br />

implementation has never<br />

worked particularly well. However, in<br />

most companies it is standard practice<br />

– with significant consequences.<br />

In the digital age, lost strategy work<br />

increasingly threatens the competitivity<br />

of companies. A rethought strategic<br />

process which produces fast results<br />

through short iterations and, at<br />

the same time, mobilises the overall<br />

organisation may help here.<br />

bring everybody on board and mobilise them<br />

for the new direction. A difficult, if not hopeless<br />

undertaking which frequently stirs up more frustration<br />

and confusion than enthusiasm and clarity.<br />

The result: no result. According to various<br />

studies, between 70 and 90 percent of strategies<br />

fail in their implementation.<br />

DISRUPTION IN THE<br />

AUTOMOTIVE SECTOR IS<br />

IN FULL SWING.<br />

One thing is clear: strategy work according to<br />

the waterfall principle has never worked particularly<br />

well. Yet, in the analogue age, the miserable<br />

efficacy of most strategy processes didn’t<br />

companies no longer need to solve complicated<br />

problems. Now, more and more frequently,<br />

they face complex challenges with fully transparent<br />

routes to solutions. The example of the<br />

automotive and mobility industry makes it particularly<br />

clear how, within a few years, accepted<br />

certainties about value and value creation<br />

were turned on their head. In the shortest time,<br />

new, upcoming players have come to the fore,<br />

while former giants are now foundering. It can<br />

be said with come certainty that disruption is<br />

in full swing in the automotive sector – and in<br />

The mix of the massive acceleration of the digital<br />

age and the increasing complexity of strategic<br />

questioning means that strategy in many<br />

companies is simply no longer doing what it<br />

needs to do: it neither delivers stability and<br />

orientation in tumultuous times, nor does it ensure<br />

sufficient flexibility and adaptability. The<br />

strategy fails where it is most urgently needed.<br />

The solution for this problem is as simple as it<br />

is challenging: companies need to overcome the<br />

deep chasm between strategy development and<br />

strategy implementation to keep pace with the<br />

increasing speed of the digital age. And: they<br />

must completely close the file on consecutive<br />

thinking – first perfect development and then<br />

carry much weight: most other companies pro-<br />

many other sectors too. The ever-faster speed<br />

implementation – and instead unify the devel-<br />

In many organisations, the strategy process<br />

ceeded with a similar level of inefficiency and<br />

with new technology, new business models and<br />

opment and implementation of strategies from<br />

still works in roughly this way: a small number<br />

the problems companies had to solve followed a<br />

new working methods are spreading in the dig-<br />

the ground up. Establishing a continuous strat-<br />

of people sits brooding in a quiet little room<br />

clear cause and effect connection. It was par for<br />

ital age is radically shortening innovation cycles<br />

egy process which produces results in short it-<br />

until finally, after months, white smoke signals<br />

the course not to reach or even mobilise every-<br />

and planning timelines. Nor is there any end in<br />

erations and mobilises the entire organisation is<br />

appear: we have a strategy! However, the pride<br />

one with the strategy. However, things have<br />

sight to the acceleration. The consequence: the<br />

becoming increasingly critical to the success of<br />

in the grand design developed is mixed with a<br />

fundamentally changed over the last decade:<br />

consecutive process from protracted strategy<br />

meeting this requirement.<br />

rumble in the gut: how can we actually imple-<br />

development, subsequent translation into daily<br />

ment it? An attempt is made to roll out the strat-<br />

operations and downstream implementation is<br />

egy developed in a small circle in strict secrecy<br />

simply too slow and too inefficient, and threatens<br />

companies’ competitivity.

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