DM Sep-Oct 2022

Dm STRATEGY: DIGITAL TRANSFORMATION
"AI AND MACHINE LEARNING ML ARE CONSTANTLY IN THE NEWS IN MANY SPHERES, NOTABLY IN SECURITY
APPLICATIONS, THE FINANCE SECTOR AND MEDICINE. IT'S FAIR TO SAY THAT THE EMERGENCE OF AI IN THE
WORLD OF DOCUMENT MANAGEMENT IS NEW AND, AS YET, NOT WIDELY ADOPTED OR UNDERSTOOD. THE KEY
DRIVERS FOR IMPLEMENTING AI IN DOCUMENT AND DATA MANAGEMENT ARE: ENHANCED AUTOMATION,
INCREASED PROCESS EFFICIENCY, AND OPTIMISED ACCURACY. IN COMBINATION, THESE CRITICAL DRIVERS
ELIMINATE ERROR AND PROVIDE A PLATFORM FOR RELIABLE BUSINESS PROCESS MANAGEMENT AUTOMATION."
processed securely within and across all
departments, from back-office finance,
payroll and HR, to front office
procurement and customer service.
broader dissemination or an exception
alert. My challenge is to explain the
powerful new possibilities presented by
AI and ML. As a rule, it is a complicated
matter for companies to overhaul their
business processes and document
workflows. However, the latest in
automation technology means that
workflow redesign can be achieved
quickly and reliably."
SIMPLIFYING COMPLEX DOCUMENT
CHALLENGES
The COVID-19 pandemic sped up the
digital transformation agendas of many
businesses in their efforts to bolster
business resilience, maintain effective
customer and supply-chain interactions,
facilitate remote working and boost
collaboration.
Fujitsu's Andrew Cowling highlights a
department that faced particular
challenges. "HR teams came into the
spotlight when called upon to help
employees concerned about their
livelihoods as well as business leaders
attempting to cope with unprecedented
disruption. Many HR professionals felt
digitally under-prepared to perform as
effectively as they would have liked,
notwithstanding the fact that HR
already faces arguably the most
complex document management and
compliance challenges."
Cowling goes on: "Today, HR is among
many departments embracing
digitisation and automation to advance
critical business objectives such as
workforce engagement, talent
acquisition and efficient compliance,
along with historical imperatives such
as cost reduction."
EMBED BEST PRACTICE IN
WORKFLOWS
Another important benefit of
automation and digital workflows is
that organisations can embed policies
and best practice to ensure that data
and documents are routed and
CENTRALISED DATA
A centralised data management hub
automatically enables you to retain and
purge data for and at prescribed
periods, according to category, to meet
data compliance regulations. In
addition, to reinforce GDPR compliance,
redaction (data masking) and
encryption ensure that noone's data
privacy is breached accidentally.
As with any data in Document
Manager, automated alerts are sent
when a threshold or milestone is
reached. No task is overlooked, be it a
payment, scheduled maintenance, an
essential order, or a mandatory data
purge date.
DON'T LET PAST PRACTICE HOLD UP
PROGRESS
Organisations are naturally concerned
about the seeming complexity of
committing fully to digital processes.
However, migrating paper archives and
integration with your business' current
systems is crucial to deliver a collection
of individual services, such as document
ingestion, access controls,
comprehensive search, data retention
and publishing features. Let us show
you how a new breed of content
services can contain a set of
microservices as an integrated suite to
accommodate users throughout your
organisation.
More info: www.document-logistix.com
30 September/October 2022 www.document-manager.com
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