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First Healthcare Compliance CONNECT October 2022

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<strong>CONNECT</strong><br />

<strong>October</strong> <strong>2022</strong><br />

<br />

A Monthly Publication for the <strong>Healthcare</strong> <strong>Compliance</strong> Community<br />

FAQ: Is the HIPAA Privacy Rule<br />

suspended during a national or<br />

public health emergency?<br />

Infographic: Causes vs.<br />

Reasons for Data Breaches<br />

How to Safeguard<br />

<strong>Healthcare</strong> Business Assets<br />

Event: The Virtual HIPAA Privacy<br />

and Security Workshop <strong>2022</strong><br />

Non-Unionized Workers<br />

& the NLRA: Q & A<br />

1st Talk <strong>Compliance</strong>:<br />

Have a Breach? Reporting<br />

Requirements with the OCR


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In This Issue:<br />

FAQ: Is the HIPAA Privacy Rule suspended<br />

during a national or public health emergency?<br />

Infographic: Causes vs. Reasons for Data<br />

Breaches<br />

How to Safeguard <strong>Healthcare</strong> Business Assets<br />

Non-Unionized Workers & the NLRA: Q & A<br />

1st Talk <strong>Compliance</strong> Podcast: Have a Breach?<br />

Reporting Requirements with the OCR<br />

2<br />

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<strong>Compliance</strong> Super Ninja <br />

Michelle Creditt<br />

Practice Manager, Clermont Internist Associates<br />

How would you describe your experience with <strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong>?<br />

The system is very easy to use. I love how quickly I can enter the information.<br />

What do you enjoy most about working with Clermont Internist Associates?<br />

My favorite thing about working at Clermont Internists is the staff. They are enjoyable to work with.<br />

Would you rather have a flower garden or a vegetable garden? Why?<br />

I would rather have a flower garden. I love to landscape and work in my yard.<br />

Event: The Virtual HIPAA Privacy and Security<br />

Workshop <strong>2022</strong><br />

COVID-19 <strong>Healthcare</strong> <strong>Compliance</strong> Toolkit<br />

Contact Toll Free: 888-54-FIRST 3


FAQ Corner<br />

Is the HIPAA Privacy Rule suspended during a national or public health emergency?<br />

No; however, the Secretary of HHS may waive certain provisions of the Rule under the Project Bioshield Act of 2004<br />

(PL 108-276) and section 1135(b)(7) of the Social Security Act.<br />

What provisions may be waived<br />

If the President declares an emergency or disaster and the Secretary declares a public health emergency, the<br />

Secretary may waive sanctions and penalties against a covered hospital that does not comply with certain provisions<br />

of the HIPAA Privacy Rule:<br />

1. the requirements to obtain a patient’s agreement to speak with family members or friends involved in the<br />

patient’s care (45 CFR 164.510(b))<br />

2. the requirement to honor a request to opt out of the facility directory (45 CFR 164.510(a))<br />

3. the requirement to distribute a notice of privacy practices (45 CFR 164.520)<br />

4. the patient’s right to request privacy restrictions (45 CFR 164.522(a))<br />

5. the patient’s right to request confidential communications (45 CFR 164.522(b))<br />

When and to what entities does the waiver apply<br />

If the Secretary issues such a waiver, it only applies:<br />

1. In the emergency area and for the emergency period identified in the public health emergency declaration.<br />

2. To hospitals that have instituted a disaster protocol. The waiver would apply to all patients at such hospitals.<br />

3. For up to 72 hours from the time the hospital implements its disaster protocol.<br />

When the Presidential or Secretarial declaration terminates, a hospital must then comply with all the requirements<br />

of the Privacy Rule for any patient still under its care, even if 72 hours has not elapsed since implementation of its<br />

disaster protocol.<br />

Regardless of the activation of an emergency waiver, the HIPAA Privacy Rule permits disclosures for treatment<br />

purposes and certain disclosures to disaster relief organizations. For instance, the Privacy Rule allows covered<br />

entities to share patient information with the American Red Cross so it can notify family members of the patient’s<br />

location. See 45 CFR 164.510(b)(4).<br />

https://www.hhs.gov/hipaa/for-professionals/faq/1068/is-hipaa-suspended-during-a-national-or-public-healthemergency/index.html<br />

Explore the FAQs tab in your compliance solution<br />

to find answers to your compliance questions!<br />

CLIENT<br />

ALERT<br />

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Causes vs. Reasons for Data Breaches<br />

Cause<br />

Reason<br />

Contact Toll Free: 888-54-FIRST 5


Non-Unionized Workers<br />

& the NLRA: Q & A<br />

Catherine Short<br />

Lauren Moak Russell, Counsel, Young Conaway<br />

Stargatt & Taylor, specializes in the representation<br />

of employers on a range of issues relating to<br />

compliance with local, state, and federal labor and<br />

employment laws and constitutional provisions. She<br />

emphasizes client counseling—on issues ranging<br />

from wage and hour compliance, to workplace<br />

training and investigations, to effective employee<br />

terminations—with the goal of avoiding litigation<br />

before it begins. Her counseling practice includes<br />

handbook revisions, effective policy implementation,<br />

and on-site training on legal compliance. Lauren<br />

has developed and conducts specialized inhouse<br />

training for emerging legal issues including<br />

the pregnancy, reproductive rights, and family<br />

care provisions of the Delaware Discrimination<br />

in Employment Act. As a member of the <strong>First</strong><br />

<strong>Healthcare</strong> <strong>Compliance</strong> Editorial Council, Lauren is a<br />

frequent presenter at educational events. For more<br />

information regarding this topic please view the<br />

related webinar for further discussion and learning.<br />

Below, Lauren answers some common questions<br />

and provides explanations of a few timely topics<br />

related to workplace civility, employers, and the<br />

National Labor Relations Board.<br />

Can you give me an overview of what<br />

you are seeing in your practice regarding<br />

workplace civility, the National Labor<br />

Relations Board under the Biden<br />

administration, and the expanding influence<br />

into non-unionized work forces?<br />

The first thing people need to understand is that<br />

the National Labor Relations Board is not just<br />

for unionized workforces, and that it has a role<br />

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THE VIRTUAL<br />

HIPAA Privacy and<br />

Security Workshop<br />

<strong>2022</strong><br />

Thu, November 3, <strong>2022</strong><br />

12:45 PM – 4:15 PM EDT<br />

The Virtual HIPAA Privacy and Security Workshop <strong>2022</strong> is hosted by <strong>First</strong><br />

<strong>Healthcare</strong> <strong>Compliance</strong> to provide resources for legal and healthcare<br />

professionals facing the challenges of complying with HIPAA regulations.<br />

This half-day event will be held on November 3, <strong>2022</strong>, and will include<br />

CEU credits. Registration is available to the public.<br />

Experts and attorneys will engage with attendees to discuss timely<br />

questions and real-life scenarios related to HIPAA privacy and security<br />

including Notice of Privacy Practices, Business Associates, employee<br />

training, patient rights, safeguards, electronic health records, breaches,<br />

cybersecurity and more.<br />

REGISTER NOW<br />

Contact Toll Free: 888-54-FIRST 7


in regulating nonunion workforces, particularly<br />

where employer policies impact what we call<br />

Section 7 Rights. And that’s really employees’<br />

rights to talk about the terms and conditions of<br />

their employment. And this is an area where we<br />

see a lot of ebb and flow between Republican and<br />

Democratic administrations at the federal level. I<br />

know it’s not a popular thing to talk politics these<br />

days, it’s oftentimes very inflammatory. But the<br />

reality is that the board changes its conduct very<br />

significantly between administrations. Under the<br />

Trump administration, the NLRB saw its role as very<br />

limited in terms of just regulating the relationship of<br />

the unionized workforce.<br />

With the Biden administration, the Board again<br />

really sees its role as expansive. It is very focused<br />

on ensuring that even in a non-unionized workforce,<br />

employers are conducting themselves in a way<br />

that does not adversely impact employees’ rights.<br />

These Section 7 rights, the right to engage in what<br />

we call “Protected Concerted Activity” ensures<br />

employees the ability to talk about and advocate on<br />

terms and conditions of employment. This includes<br />

a lot of things that make employers uncomfortable,<br />

including wages and other forms of compensation,<br />

comparing how much I make to how much you<br />

make, masking, vaccination requirements, anything<br />

that keeps a manager up at night; all almost<br />

certainly touches on Protected Concerted Activity<br />

and that can be protected by the National Labor<br />

Relations Act and enforced by the Board.<br />

Why should this topic be back on employer’s<br />

radars?<br />

The short answer is that there’s been a change in<br />

administration. The Obama administration was very<br />

focused on the expansion of the role of the National<br />

Labor Relations Board. The Trump administration,<br />

had a much more conservative view of the role<br />

of the federal government, and really pared back<br />

the enforcement activities that the Board was<br />

engaged in. And now that we are back under a<br />

Democratic administration, that role is expanding<br />

again. I happen to be somebody who thinks that<br />

predictability is a very important thing for business.<br />

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Whether you are going to have an expansive or<br />

a retracted view of the Board’s role, and there<br />

are grounds to argue for both, it is good for<br />

businesses to know what the expectations of each<br />

of them are. The National Labor Relations Board<br />

swings much more broadly than really any other<br />

federal enforcement agency involved in labor and<br />

employment law. That’s difficult for employers to<br />

cope with. NLRB General Counsel Jennifer Abruzzo<br />

is looking to directly overturn precedent from the<br />

Trump administration, which is really only a couple<br />

of years old.<br />

Conversely, the Trump administration looked to<br />

overturn principles, that in some cases, were<br />

decades old. This is really a problem for both sides<br />

of the aisle, I don’t think anybody is conducting<br />

themselves, necessarily in the way that provides the<br />

most predictability for business. The best we can do<br />

here, on the outside, is to make sure that employers<br />

are educated and know that these risks are out<br />

there. I’m certainly talking about it a lot more to<br />

clients and in seminars than ever before. And I was<br />

in practice under the Obama, the Trump, and now<br />

under the Biden administration. I have never seen<br />

as much effort to enforce against the non-unionized<br />

private sector, as I am seeing now. Biden has held<br />

true to his promise to be the most labor friendly<br />

president that many of us will see in our lifetimes.<br />

Even though the Obama administration expressed<br />

an interest in pursuing these matters, we’re seeing<br />

the enforcement drive from the Biden administration<br />

that was not so present before.<br />

I know from speaking with our health care<br />

leaders, there is a lot on their plates right<br />

now and this is yet another thing to be<br />

worried about. If they could start with one<br />

item, what should it be?<br />

I would take a very careful look at handbooks. That<br />

is an area that almost every business I represent<br />

neglects, because, it’s just there. And you know,<br />

“this other thing is an emergency,” and “I’ve got<br />

to put out that fire.” And to your point, everybody<br />

has a tremendous amount of work on their plates<br />

right now. This is the most difficult environment to<br />

operate in that I’ve ever seen, it is truly amazing<br />

that people can get up and soldier on every morning.<br />

And that’s from the management side. And from<br />

the labor side, everybody’s got a lot on their plates,<br />

too. So, if we could move the handbook to the top<br />

of your non-emergency ”to-do” list, that’s what I<br />

would do. Handbooks should really get a thorough<br />

going over every couple of years anyway. If you<br />

haven’t taken a careful look at your handbook in the<br />

last two years to update it and make sure that it’s<br />

compliant with your current labor and employment<br />

laws, that’s a great thing to do.<br />

More specifically, in reviewing your handbook,<br />

look at policies related to workplace civility, social<br />

media, and the like, and make sure that you’re really<br />

focused on illegal behavior and not just “employees<br />

shouldn’t say things that make us unhappy.” Any<br />

policy that’s designed to keep employees from<br />

saying embarrassing things in public is going to<br />

likely be a problem. We should really be focused<br />

on “do not engage in illegal behavior.” If you are on<br />

Facebook with a picture of you and your favorite<br />

marijuana paraphernalia, that’s something we<br />

can prohibit. We can prohibit harassment and<br />

discrimination and defamation. Defamation is a tort,<br />

it is unlawful. You can prohibit defamatory conduct.<br />

But when we’re talking about general civility and<br />

being nice and be courteous, that’s tough thing to<br />

enforce.<br />

Can you delve a little more into social media<br />

expectations?<br />

Certainly, you can expect employees to be lawful<br />

online. This is a perfectly reasonable expectation.<br />

I have some clients who have a policy that says,<br />

“Please do not post photos of unlawful activity.”<br />

“You should not have open containers of alcohol<br />

in a vehicle.” “You should not post photos of your<br />

marijuana paraphernalia.” “You should not post<br />

racist diatribes on Facebook.” Depending on your<br />

workforce, that may or may not be something you<br />

Contact Toll Free: 888-54-FIRST 9


need to say. But all of this behavior is something you<br />

can expressly prohibit.<br />

What you can’t prohibit and what a lot of social<br />

media policies say is that you may not post anything<br />

online that criticizes the company or its customers,<br />

clients, patients, etc. That is a type of policy that the<br />

NLRB has been extremely suspicious of, and this is<br />

a good time to pare back those sorts of nebulous<br />

requirements. But, of course, in the healthcare<br />

context, we have some additional overlays. Most<br />

employees have HIPAA obligations, right. And you<br />

can absolutely say you may not post anything online<br />

that violates your duty of confidentiality under HIPAA.<br />

It’s when we’re talking more broadly, in the vein<br />

of “if you don’t have anything nice to say, don’t say<br />

anything at all” that the NLRB will become more<br />

critical.<br />

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It’s no secret that healthcare is one of America’s<br />

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How to Safeguard<br />

<strong>Healthcare</strong><br />

Business Assets<br />

Catherine Short<br />

• explore how government and private litigation<br />

matters can impact healthcare companies,<br />

clinicians, and executives<br />

• provide tips and preventative strategies to<br />

preserve income and assets prior to such action<br />

to ensure business continuity and succession<br />

planning<br />

Expert attorneys Sean McKenna, Lauren<br />

Nelson, and Vincent Aiello of Spencer<br />

Fane LLP shared their insights in the<br />

complementary webinar, Preserving<br />

and Protecting Assets In <strong>Healthcare</strong><br />

presented on <strong>October</strong> 13, <strong>2022</strong>.<br />

Join Sean, Lauren, and Vincent as they discuss:<br />

• the interplay between enforcement and liability<br />

proceedings with asset protection<br />

Dive deep into learning how to protect your<br />

business, yourself, and your family financially in<br />

this highly litigious environment. Delve into trusts<br />

and other avenues of good planning to protect and<br />

preserve your assets long before, if or when any<br />

litigation arises. Understand where the government<br />

is currently most concerned in enforcement, where<br />

are the greatest risks, and what has been the<br />

impact of COVID-19. What types of arrangements<br />

are viewed as suspect by the government? Learn<br />

all this and more at our webinar.<br />

Watch Sean, Lauren, and Vincent’s complimentary<br />

webinar here.<br />

Contact Toll Free: 888-54-FIRST 11


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hosted by Catherine Short<br />

1st Talk <strong>Compliance</strong> features guest Trey Scott, Coordinating Attorney at Kennedy, Attorneys & Counselors at<br />

Law, on the topic of “Have a Breach? Reporting Requirements with the OCR.”Trey joins our host, Catherine<br />

Short to discuss the reporting requirements for a data breach of a healthcare provider, the definition of a<br />

breach, different timelines for reporting breaches, as well as how to complete a breach reporting form from<br />

the Office of Civil Rights.<br />

Listen weekdays at<br />

7:30am, 3:30pm, 11:30pm ET<br />

Check out our Show Page!<br />

Looking for the latest compliance insights?<br />

Subscribe to our feed and don’t miss a thing!<br />

Contact Toll Free: 888-54-FIRST 13


COVID-19 <strong>Healthcare</strong><br />

<strong>Compliance</strong> Toolkit<br />

<strong>Healthcare</strong> compliance amidst COVID-19 presents new challenges for<br />

hospitals and healthcare providers. At top importance is the question<br />

of how to slow or stop the spread of COVID-19, while ensuring that your<br />

organization stays compliant.<br />

Now more than ever, your compliance department needs to have the necessary tools<br />

to help track, analyze, and respond to compliance challenges. To help navigate the<br />

process, we’ve gathered our best COVID-19 resources below. If you need further<br />

assistance, please contact us here.<br />

VIEW TOOLKIT<br />

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<strong>Compliance</strong> Updates<br />

In response to the global outbreak of the novel<br />

coronavirus disease (COVID-19), the Secretary<br />

of Health and Human Services declared a public<br />

health emergency on January 31, 2020. Federal<br />

agencies have taken action by issuing updates and<br />

guidance to navigate the crisis. This ebook provides<br />

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RESOURCES REPRESENTATION EMPLOYMENT<br />

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BUSINESS HEALTHCARE CONFIDENCE<br />

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Contact Toll Free: 888-54-FIRST 15


Upcoming and On-Demand Webinars<br />

Training<br />

DEC 13, <strong>2022</strong><br />

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ON DEMAND<br />

ON DEMAND<br />

ON DEMAND<br />

Health Data, A Value Proposition: Legal Risks with<br />

Innovative Data Sharing Projects<br />

Preserving and Protecting Assets In <strong>Healthcare</strong><br />

Automatic Dispensing Cabinets, Patient Care, & the<br />

Actual Sentence in the RaDonda Vaught Case<br />

The Dobbs Opinion, the Repealing of Roe, & the Impact on<br />

the Privacy & Security of Patient Information<br />

Workplace Civility: What Non-Unionized Employers Need<br />

to Know to Navigate the NLRA<br />

Register<br />

All Upcoming Webinars<br />

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for individual use only and not to be shared. Please<br />

contact Client Services if you require additional<br />

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Employee Zone/<strong>Compliance</strong> Detail<br />

Initial Data - Free text comment field has been added.<br />

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COVID Testing. Contact Client Services if you have any questions<br />

or would like to turn COVID alerting off.<br />

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