10 Most Trusted Senior Care Service Providers 2022 Vol 2

of Best Life Brands, the ComForCare brand and the idea of
helping senior citizens to live their best lives possible.
What values does ComForCare implement while
catering to its clients in the healthcare industry?
The key to ComForCare is the intense focus on the quality
of care, making sure we have well-trained caregivers, a
great match for our clients with the caregiver, and advanced
programs to help to make sure that the quality of care and
the best outcomes are optimized for each client. Programs
like our DementiaWise program, which is recognized by the
Alzheimer's Association and is on the Alzheimer's
Association website, is something we're very proud of. An
opportunity to teach our franchisees the advanced skills in
caring for dementia and Alzheimer's patients is really
something of great value to the families and to the clients
themselves.
Programs like our Gaitway Fall Prevention program help
reduce further complications in the lives of these seniors. It
can potentially help reduce the risk of falls and serious
injuries that lead to hospitalization, nursing home stays, and
all kinds of other things that negatively affect their lives.
And so, we are consistently looking to figure out what we
can bring to the franchisees and how they can truly be the
best of the best in ensuring their caregivers provide the best
care possible so seniors can truly live their best lives
possible. (For more information, visit .)
How has the pandemic, especially the initial phase,
impacted the healthcare sector, and how did
ComForCare sustain its operations to overcome its
adversities?
ComForCare fared well during the pandemic for a variety
of reasons. We were well-versed in the importance and use
of personal protective equipment (PPE). As the world
scrambled to learn what that was and how to use it, we were
already adept at their use and had great supply chain lines
to help make sure that our franchisees and caregivers had
supplies available.
During that time frame, people became more concerned
about anybody getting near their senior loved ones, so
making sure we had great communication and training with
our franchisees and caregivers to ensure that they were in
the best position to keep clients constantly safe and healthy
was of utmost importance to us.
We saw strong demand for our services throughout the
pandemic, even with people being afraid to bring somebody
else into the home. ComForCare being able to take care of
family members in the home was a reassurance to those
who were concerned about nursing home care at that time.
Being a national leader and having one of the few programs
out there that's recognized by the Alzheimer's Association
in our DementiaWise program was a great benefit to
families. They appreciate the extra efforts we make to
ensure the highest quality of care.
As technology has made such amazing changes in the
healthcare space, can you share a prediction about the
future of the senior care services market?
ComForCare's
mission is to improve
the quality of life and level
of independence for
every client and family
receiving its services.
There are a few ways that technology will evolve in the
senior care sector. One is the operating systems that
companies use will continue to grow and evolve, to allow
for better outcomes reporting, better communication with
families, better communication with the caregivers, etc.
That's going to continue to improve, and then you layer that
in with any sort of telehealth options such as remote patient
monitoring, which is a great opportunity.
To have sensors throughout the home, for example, to be
able to measure movement and vitals—not just measured
but easily communicated to physicians, caregivers, family
members and the client themselves—is really an
opportunity to optimize care and react quickly when things
October 2022|37|www.insightscare.com