10 Most Trusted Senior Care Service Providers 2022 Vol 2

With continuous technological development in the
healthcare space, what is your prediction about the
future of the senior care services market?
Our population in Canada is rapidly ageing, with the baby
boomer generation breaching their 70s and 80s. My
prediction is that we are going to see more tech-savvy
seniors who will want to engage with technology in their
golden years.
We believe that in the next few years, we will have to
include more tech services in our social programs, even on
the assisted living and maybe memory care side of things.
In the world of instantaneous communication, many seniors
are learning how to use social platforms to connect with
their children and grandchildren. That skill set will most
definitely present itself in the seniors of the future!
As an established leader, what would be your advice to
the budding entrepreneurs and enthusiasts aspiring to
venture into the senior care services niche?
One piece of advice would be to make sure that you're in
this industry because you're truly passionate about caring
for seniors.
At times this industry can be challenging and hard to
navigate, but you must maintain a clear vision- always
keeping in mind that we are here to serve our residents! In
the past, when times have been tough, we try to bring my
focus back to the seniors we're doing this for. By leading
teams this way, we can be more successful together!
We strongly
believe that our
residents
should never
have to move out of a
Symphony- we
are their
forever home.
How do you envision scaling Symphony Senior Living's
operations and offerings in 2022?
Symphony is always looking to grow our business and
improve our operations for our residents and family
members! In 2022, we want to continue to provide the
highest quality of care and focus on maintaining
consistency throughout our communities.
The rapidly evolving situation often left us confused and
frustrated during the pandemic. Going forward into what is
hopefully a more COVID-free 2022, we want to focus on
our Symphony service standards and ensuring that all our
residents live a full and happy life with us- always!
October 2022|51|www.insightscare.com