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System Requierements Version 2023.1

System requirements for version 2023.1 of the CRM solutions by CURSOR Software AG

System requirements for version 2023.1 of the CRM solutions by CURSOR Software AG

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■<br />

■<br />

■<br />

Android from v. 9: The Android system WebView must be installed to allow the mapping of the<br />

INFOBOARDS in the CURSOR app.<br />

Here too, the following applies for mobile network connections: Download >= 768 KBit/s, Upload<br />

>= 128 KBit/s.<br />

During the system login it is checked whether a valid certificate is stored in the JBoss Application<br />

server which has been issued by a trustworthy certification authority. The (self-signed) certificate<br />

pre-installed on delivery is not sufficient and must be replaced by a customer-specific, valid<br />

certificate.<br />

■<br />

■<br />

Note: This applies to all systems used (development system, QA/acceptance system and<br />

production system).<br />

As of version 13, iOS restricts the maximum validity of certificates issued after 07/01/2019 to<br />

825 days (source: https://support.apple.com/en-us/HT210176).<br />

5. Terminal Server<br />

Terminal server OS<br />

Windows server 2012, 2016, 2019 or 2022, in the Standard Edition with terminal services.<br />

Additional information about the equipment recommendation<br />

■<br />

■<br />

■<br />

8 CPU cores with min. 2.5 GHz<br />

>= 16 GB RAM<br />

>= 150 MB hard disk space per user profile for caches and edited CRM documents<br />

■ Hardware RAID 1<br />

■<br />

Network connection to the application server: >= 1 GBit/s (LAN)<br />

Remarks on main storage<br />

The terminal server will generally have to be very well equipped. In addition to the storage<br />

requirements of the operating system, around 428 MB will be required for the app per session (300<br />

MB HeapSpace and 128 MB for PermSpace and JVM). Storage requirements increase if other<br />

applications are to be run as well (e.g. Outlook, Word, Excel). A second main storage will be required,<br />

where CRM masks with Browser Views are added (see above).<br />

Taking into account all of the above factors, a total of around 800 MB main storage will be needed<br />

per user, which means that 4 GB of available storage will suffice for 5 simultaneous users without<br />

limitations.<br />

Important<br />

Generally, the apps can also be run on lower performance systems – with some speed losses.<br />

The client directory must be stored locally on the terminal server computer if a Rich Client is used.<br />

Client initiation via a network drive will at times result in severe speed losses.<br />

6. Remote Maintenance<br />

We use remote maintenance options for timely and seamless support services, as well as for system<br />

maintenance. Access via remote desktop has proven most effective for us. Remote desktop access is<br />

established via a VPN connection.<br />

<strong>System</strong> Requirements | Author: Gebriyel Varli |Date: 14.10.2022 | 11

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