Netjets US Spring 2023
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NETJETS BY THE NUMBERS<br />
<strong>2023</strong><br />
AT-A-GLANCE<br />
JULIAN RENTZSCH<br />
900+<br />
AIRCRAFT WORLDWIDE<br />
Greater than our three largest competitors’<br />
fleets combined<br />
INSIDE TRACK<br />
BRITTANY FRANCIS<br />
Vice President, Owner Services<br />
WHEN DID YOU START AT NETJETS?<br />
I was hired as an Account Manager in Owner<br />
Services in 2011. It was my fi rst job out of<br />
college, and I fell in love with the company.<br />
Prior to accepting my current role, I was part<br />
of the Sales Team for several years.<br />
WHAT DOES YOUR NORMAL DAY<br />
CONSIST OF?<br />
First and foremost, I work to build a<br />
department strategy that allows us to deliver<br />
exceptional travel experiences to every<br />
Owner. To do this successfully, we<br />
concentrate our efforts in three areas: the<br />
Owner experience, the employee experience,<br />
and the development of service. We know<br />
that the ultimate luxury is the absence of<br />
worry. Our goal is to ensure we deliver<br />
the right aircraft to the right place at the<br />
right time and communicate logistics<br />
effectively. We must also act as our Owners’<br />
trusted travel adviser throughout the<br />
planning process.<br />
10+<br />
NUMBER OF NETJETS MAINTENANCE<br />
SERVICE HUBS<br />
Strategically located to enable proactive<br />
maintenance, cleaning, and stocking<br />
of every NetJets aircraft every 3-4 days<br />
1,200+<br />
WORLDWIDE FLIGHTS PER DAY<br />
That’s nearly one landing<br />
every 60 seconds. Only NetJets can<br />
orchestrate this level of flight volume<br />
and still make you feel as if your flight<br />
is our only one<br />
Nearly<br />
7,500<br />
EMPLOYEES WORLDWIDE<br />
This includes nearly 4,000 pilots,<br />
nearly 400 flight attendants, and 55<br />
NetJets Service Representatives<br />
WHAT IS THE BIGGEST CHALLENGE<br />
YOU FACE IN YOUR ROLE?<br />
Our dedication to service requires that we<br />
recruit and retain individuals who share<br />
this service mindset. We often look for<br />
graduates or tenured individuals from the<br />
hospitality industry. And once we’ve hired<br />
the right people, we concentrate on<br />
retaining them so we can continue offering<br />
exceptional experiences to every Owner.<br />
30+<br />
PREMIER PARTNERSHIPS<br />
Owners gain access to elite privileges,<br />
such as complimentary upgrades<br />
and once-in-a-lifetime experiences<br />
XXXXX<br />
NetJets<br />
27
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