mro options for the world's most ubiquitous engine - ABDOnline
mro options for the world's most ubiquitous engine - ABDOnline
mro options for the world's most ubiquitous engine - ABDOnline
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Feature | Service Agreements<br />
4,000+<br />
The amount of mechanics and<br />
<strong>engine</strong>ers that Lufthansa Technik<br />
AST commits to customer-focused<br />
solution support world-wide.<br />
occasionally has been found to wear and cause<br />
<strong>the</strong> smell of oil in <strong>the</strong> aircraft cabin. Oil smell<br />
detection with an innovative Aerotracer,<br />
ano<strong>the</strong>r AST product, helps identify this specific<br />
problem and avoid unnecessary <strong>engine</strong><br />
removals. Similar solutions include <strong>the</strong> on-wing<br />
fan disc, LPC module, and bearing Unit 2<br />
module replacements. These all can save <strong>the</strong><br />
customer shop visits.<br />
Lufthansa Technik's commitment to<br />
customer-focused solutions is supported by<br />
over 4,000 mechanics and <strong>engine</strong>ers located<br />
around <strong>the</strong> world - and those numbers do not<br />
include additional technical personnel who<br />
support components parts and repairs. "We<br />
have a 24/7 Engine Operations Center located<br />
in Frankfurt that coordinates everything<br />
necessary to serve <strong>the</strong> customer, from logistics<br />
to hotel rooms <strong>for</strong> personnel responding to a<br />
call," Böttger states. "Of course, we also have<br />
personnel on-site at some customer sites, and<br />
our satellite facilities have <strong>the</strong> freedom to just<br />
respond to a local call."<br />
REVOLUTIONARY FAA AND EASA<br />
APPROVALS FOR LIFE-LIMITED PARTS<br />
Pratt & Whitney Global Service Partners (GSP)<br />
offers <strong>the</strong> largest commercial MRO service<br />
network in <strong>the</strong> industry, with six <strong>engine</strong><br />
overhaul centers and eighteen repair facilities<br />
located worldwide. A CFM56 facility in Norway<br />
is operational now, and <strong>the</strong>re will soon be three<br />
Pratt &Whitney GSP <strong>engine</strong> centers with<br />
CFM56 capabilities once facilities in China and<br />
Turkey are complete. In addition, <strong>the</strong>re are<br />
twelve Pratt & Whitney Global Repair Unit<br />
(GRU) sites that support repair work on CFM<br />
products.<br />
In February 2006, Pratt & Whitney in<br />
Customer Benefits:<br />
MTU will be one of <strong>the</strong> first companies worldwide offering a competitive<br />
portfolio of repairs.<br />
Additional coatings applied during <strong>the</strong> repair process will improve<br />
component life / on-wing time.<br />
Hart<strong>for</strong>d, Connecticut, established Global<br />
Material Solutions (GMS) in order to develop its<br />
own parts <strong>for</strong> use in CFM56-3 overhaul and<br />
repair. "We are an OEM with more than 80<br />
years of aviation history," says Paul Shook,<br />
Program Director, Global Material Solutions.<br />
"The offering of GMS products is <strong>the</strong> result of<br />
feedback from customers looking <strong>for</strong> <strong>options</strong><br />
coupled with outstanding quality and<br />
competitive pricing."<br />
In a groundbreaking change to typical<br />
MRO offerings, GMS has become <strong>the</strong> first and<br />
only company to receive U.S. Federal Aviation<br />
Administration (FAA) and European Aviation<br />
Safety Agency (EASA) certifications <strong>for</strong><br />
alternative life-limited <strong>engine</strong> parts, which<br />
historically only have been available from <strong>the</strong><br />
original Type Certificate holder and its<br />
licensees. Life-limited parts include an <strong>engine</strong>'s<br />
major rotating parts, such as shafts, disks, and<br />
seals. Examples of life-limited parts offered by<br />
GMS are <strong>the</strong> fan shaft; booster spool; HPT front<br />
seal, disk, and front shaft; and LPT shaft.<br />
Shook explains some of <strong>the</strong> reasons <strong>for</strong> <strong>the</strong><br />
program's success. "Now, more than ever, our<br />
customers want and need customized solutions<br />
that deliver <strong>the</strong> best value possible. And, GMS<br />
offers extraordinary value with our FAA- and<br />
EASA-certified GMS life-limited parts <strong>for</strong><br />
CFM56-3 <strong>engine</strong>s, combined with focused<br />
customer care and a growing worldwide service<br />
network.<br />
"In total," Shook declares, "nineteen GMS<br />
life-limited parts are now certified under FAA<br />
and EASA Supplemental Type Certificates<br />
(STCs), and <strong>the</strong>re will be a total of eleven GMS<br />
gas path parts certified and available later this<br />
year. These gas path and life-limited parts<br />
represent more than 80 percent of <strong>the</strong> material<br />
16 EngineAir Fall 2009 www.abdonline.com<br />
Image courtesy of MTU