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mro options for the world's most ubiquitous engine - ABDOnline

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Feature | Service Agreements<br />

4,000+<br />

The amount of mechanics and<br />

<strong>engine</strong>ers that Lufthansa Technik<br />

AST commits to customer-focused<br />

solution support world-wide.<br />

occasionally has been found to wear and cause<br />

<strong>the</strong> smell of oil in <strong>the</strong> aircraft cabin. Oil smell<br />

detection with an innovative Aerotracer,<br />

ano<strong>the</strong>r AST product, helps identify this specific<br />

problem and avoid unnecessary <strong>engine</strong><br />

removals. Similar solutions include <strong>the</strong> on-wing<br />

fan disc, LPC module, and bearing Unit 2<br />

module replacements. These all can save <strong>the</strong><br />

customer shop visits.<br />

Lufthansa Technik's commitment to<br />

customer-focused solutions is supported by<br />

over 4,000 mechanics and <strong>engine</strong>ers located<br />

around <strong>the</strong> world - and those numbers do not<br />

include additional technical personnel who<br />

support components parts and repairs. "We<br />

have a 24/7 Engine Operations Center located<br />

in Frankfurt that coordinates everything<br />

necessary to serve <strong>the</strong> customer, from logistics<br />

to hotel rooms <strong>for</strong> personnel responding to a<br />

call," Böttger states. "Of course, we also have<br />

personnel on-site at some customer sites, and<br />

our satellite facilities have <strong>the</strong> freedom to just<br />

respond to a local call."<br />

REVOLUTIONARY FAA AND EASA<br />

APPROVALS FOR LIFE-LIMITED PARTS<br />

Pratt & Whitney Global Service Partners (GSP)<br />

offers <strong>the</strong> largest commercial MRO service<br />

network in <strong>the</strong> industry, with six <strong>engine</strong><br />

overhaul centers and eighteen repair facilities<br />

located worldwide. A CFM56 facility in Norway<br />

is operational now, and <strong>the</strong>re will soon be three<br />

Pratt &Whitney GSP <strong>engine</strong> centers with<br />

CFM56 capabilities once facilities in China and<br />

Turkey are complete. In addition, <strong>the</strong>re are<br />

twelve Pratt & Whitney Global Repair Unit<br />

(GRU) sites that support repair work on CFM<br />

products.<br />

In February 2006, Pratt & Whitney in<br />

Customer Benefits:<br />

MTU will be one of <strong>the</strong> first companies worldwide offering a competitive<br />

portfolio of repairs.<br />

Additional coatings applied during <strong>the</strong> repair process will improve<br />

component life / on-wing time.<br />

Hart<strong>for</strong>d, Connecticut, established Global<br />

Material Solutions (GMS) in order to develop its<br />

own parts <strong>for</strong> use in CFM56-3 overhaul and<br />

repair. "We are an OEM with more than 80<br />

years of aviation history," says Paul Shook,<br />

Program Director, Global Material Solutions.<br />

"The offering of GMS products is <strong>the</strong> result of<br />

feedback from customers looking <strong>for</strong> <strong>options</strong><br />

coupled with outstanding quality and<br />

competitive pricing."<br />

In a groundbreaking change to typical<br />

MRO offerings, GMS has become <strong>the</strong> first and<br />

only company to receive U.S. Federal Aviation<br />

Administration (FAA) and European Aviation<br />

Safety Agency (EASA) certifications <strong>for</strong><br />

alternative life-limited <strong>engine</strong> parts, which<br />

historically only have been available from <strong>the</strong><br />

original Type Certificate holder and its<br />

licensees. Life-limited parts include an <strong>engine</strong>'s<br />

major rotating parts, such as shafts, disks, and<br />

seals. Examples of life-limited parts offered by<br />

GMS are <strong>the</strong> fan shaft; booster spool; HPT front<br />

seal, disk, and front shaft; and LPT shaft.<br />

Shook explains some of <strong>the</strong> reasons <strong>for</strong> <strong>the</strong><br />

program's success. "Now, more than ever, our<br />

customers want and need customized solutions<br />

that deliver <strong>the</strong> best value possible. And, GMS<br />

offers extraordinary value with our FAA- and<br />

EASA-certified GMS life-limited parts <strong>for</strong><br />

CFM56-3 <strong>engine</strong>s, combined with focused<br />

customer care and a growing worldwide service<br />

network.<br />

"In total," Shook declares, "nineteen GMS<br />

life-limited parts are now certified under FAA<br />

and EASA Supplemental Type Certificates<br />

(STCs), and <strong>the</strong>re will be a total of eleven GMS<br />

gas path parts certified and available later this<br />

year. These gas path and life-limited parts<br />

represent more than 80 percent of <strong>the</strong> material<br />

16 EngineAir Fall 2009 www.abdonline.com<br />

Image courtesy of MTU

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