Dm ANALYSIS: INFORMATION MANAGEMENT A pivotal moment A closer look at AIIM's latest report on the intelligent information management industry, in advance of <strong>Jun</strong>e's AIIM Forum Europe The world has changed since AIIM published its State of the Intelligent Information Management Industry research findings in 2018. The global pandemic accelerated the digital transformation revolution (the process of streamlining a company's core operations and customer value propositions using technology), with organisations and employees of all sizes and sectors having to embrace new technologies and ways of working. Now AIIM has published its latest report, and it is evident that the intelligent information management industry is at a pivotal moment in its history. Back in 2018, the title of the AIIM report was 'Getting Ahead of the Digital Transformation Curve.' Few could have predicted how steep that curve was to become in the following 12 months. Therefore, it is not surprising that in <strong>2023</strong> almost two-thirds (65%) of organisations polled have reportedly achieved significant digital transformation, up from 46% in the pre-pandemic era in 2018. The average number of content systems in organisations has risen from 3.14 to 4.95 over the last ten years. However, the majority of these systems (74%) are separate from other lines of business systems. In fact, only 26% of document, content, and records management systems integrate with other core applications, meaning many organisations fail to capitalise on the potential operations and resource efficiency benefits that can be derived from breaking away from a siloed approach to managing systems, information/data. Incidentally, the research also highlights an interesting nuance in perception between those working within the industry and those in the broader business community. When asked how to define the 'thing' that is being managed, governed, and leveraged, 45% of AIIM members responded 'information' compared to 40% of non-AIIM members stating 'data.' It is a subtle difference, but perhaps an indicator of the perceived value of what those of us in the industry recognise can provide meaningful and actionable insight for the broader enterprise. This may be attributed to the fact that in <strong>2023</strong> compliance is king and continues to be the main driver for information management. Inevitably, the obstacles blocking further digital transformation remain consistent, with key inhibitors being a lack of budget and resources, the lack of a strategy to manage information assets, and an immature digital culture within organisations. Despite this, the industry believes it is well prepared to rise to these challenges, with a wealth of experienced professionals. Almost half (44%) of respondents from the AIIM audience are age 45 or above, and 81% are confident that they have the prerequisite skills to achieve their goals. While only 14% of respondents were under 30 years of age, there is reason for optimism for the next generation of Intelligent Information Management Professionals, with 60% of respondents seeing information management as an attractive career choice. However, this confidence must be balanced with a need to be receptive to yet more change as new technologies evolve at pace. The research points out that many of the 'hottest' technologies that are making headlines (machine/computer vision, robotic process automation, process mining, and low-code/no-code development) are - rightly or wrongly - not being considered as part of the future of information management by many working in the industry today. Making the right choices hinges on being informed. Whether you are a seasoned practitioner or new to the industry, there is no better place than the AIIM Forum Europe to listen, network, and collaborate with peers to truly understand the impact new digital tools, technologies, and techniques could have on an organisation. This year, the AIIM Forum Europe takes place at the Grand Connaught Rooms in Covent Garden, London, on 20th <strong>Jun</strong>e <strong>2023</strong>. More info: www.aiimforumeurope.com 14 @<strong>DM</strong>MagAndAwards <strong>May</strong>/<strong>Jun</strong>e <strong>2023</strong> www.document-manager.com
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