06.07.2023 Views

Modern Insurance Magazine Issue 60

This issue features... Insight: Every Cloud Has A Silver Lining, by Tim Yeates, Co-Founder, Carbon1 Ltd. Interview: Modelling Modern Risk with Dr Kirsten Mitchell-Wallace, Director of Portfolio Risk Management, Lloyd’s of London Interview: Searching for Answers with Iain Willis, Research Director, Gallagher Research Centre Editorial Board: Find out what our editorial board panel of experts have to say in this edition of Modern Insurance Magazine A Final Word with Steve White, Chief Executive, British Insurance Brokers' Association (BIBA) Is it time for Risk Managers to rethink their role in the Climate Crisis? by François Lanavère, Head of Strategic Partnerships, AXA Climate Associations Assemble: Modern Insurance’s panel of resident associations outline the burning issues in insurance Just a Thought with Eddie Longworth - Building Trust through Responsible AI in Claims: Championing a Voluntary Code of Conduct Making Efficiency Gains in Subsidence Claims, by Chris Carlton MRICS, New Business & Key Account Director, Geobear Chemistry for a Sustainable Future: Q&A with Grant Dempsey, Sales Manager - Distribution, BASF Automotive Refinish UK & Ireland Industry Collaboration: Working together to provide the best mobility solution, with James Roberts, Business Development Director, Insurance, Europcar Mobility Group UK Thinking Upside Down: Mind the Protection Gap, by Ashley Preece, Product Owner, Claim Technology In Conversation with… Neil Garrett, UK, South Africa & Nordics Sales Director, Solera | Audatex A New Climate for Claims, from I Love Claims / ARC 360 10 Mins with… Ola Jacob, Independent Insurance Advisor In Celebration: Modern Claims Awards 2023 Insur.Tech.Talk - Interviews with Stephen Weinstein, Former Chair of the Bermuda Business Development Agency; Bill Churney, President, Extreme Event Solutions, Verisk; Jacqui LeGrand, CEO, Maptycs; Heather H. Wilson, Chief Executive Officer, CLARA Analytics Insur.Tech.Talk Editorial Board - Experts from within the insurtech sector and beyond join us once more to share their unique insights!

This issue features...

Insight: Every Cloud Has A Silver Lining, by Tim Yeates, Co-Founder, Carbon1 Ltd.
Interview: Modelling Modern Risk with Dr Kirsten Mitchell-Wallace, Director of Portfolio Risk Management, Lloyd’s of London
Interview: Searching for Answers with Iain Willis, Research Director, Gallagher Research Centre
Editorial Board: Find out what our editorial board panel of experts have to say in this edition of Modern Insurance Magazine
A Final Word with Steve White, Chief Executive, British Insurance Brokers' Association (BIBA)
Is it time for Risk Managers to rethink their role in the Climate Crisis? by François Lanavère, Head of Strategic Partnerships, AXA Climate
Associations Assemble: Modern Insurance’s panel of resident associations outline the burning issues in insurance
Just a Thought with Eddie Longworth - Building Trust through Responsible AI in Claims: Championing a Voluntary Code of Conduct
Making Efficiency Gains in Subsidence Claims, by Chris Carlton MRICS, New Business & Key Account Director, Geobear
Chemistry for a Sustainable Future: Q&A with Grant Dempsey, Sales Manager - Distribution, BASF Automotive Refinish UK & Ireland
Industry Collaboration: Working together to provide the best mobility solution, with James Roberts, Business Development Director, Insurance, Europcar Mobility Group UK
Thinking Upside Down: Mind the Protection Gap, by Ashley Preece, Product Owner, Claim Technology
In Conversation with… Neil Garrett, UK, South Africa & Nordics Sales Director, Solera | Audatex
A New Climate for Claims, from I Love Claims / ARC 360
10 Mins with… Ola Jacob, Independent Insurance Advisor
In Celebration: Modern Claims Awards 2023
Insur.Tech.Talk - Interviews with Stephen Weinstein, Former Chair of the Bermuda Business Development Agency; Bill Churney, President, Extreme Event Solutions, Verisk; Jacqui LeGrand, CEO, Maptycs; Heather H. Wilson, Chief Executive Officer, CLARA Analytics
Insur.Tech.Talk Editorial Board - Experts from within the insurtech sector and beyond join us once more to share their unique insights!

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mins with...<br />

Ola Jacob<br />

Title: Independent <strong>Insurance</strong> Advisor<br />

QWhat is your most memorable achievement whilst<br />

working in your current role?<br />

AMy mind still considers the creativity and<br />

complexity of Heroes and Villains. These characters<br />

are often born from the same tragic story, yet their<br />

paths diverge drastically. The hero, driven by empathy<br />

and compassion, endeavours to prevent others from<br />

experiencing the same pain. The villain, consumed by<br />

anger and hatred, seeks to inflict that pain on the world.<br />

However, there are no clear distinctions between good<br />

and evil, and the intentions of the character do not always<br />

align with the consequences of their actions. Some villains<br />

think they are heroes, and vice versa.<br />

<strong>Insurance</strong> can be a murky world filled with labyrinth-style<br />

policy wordings and elaborate claims procedures, and it<br />

is easy for us to become villains in the eyes of the public.<br />

I have made it my mission to transform the narrative<br />

surrounding insurance and present us as the heroes we<br />

are. By combining parametric and indemnity insurance,<br />

we have the power to revolutionise the industry. I am<br />

deeply honoured to have been named the ‘Technology<br />

Champion of the Year’ for pursuing this goal, but there is<br />

still so much work to be done. Together, we can transform<br />

insurance into the hero we all need.<br />

QWhat piece of advice has been the most valuable<br />

to you?<br />

AAlways remember the importance of emotional<br />

intelligence and the need to give back to others.<br />

Not surprisingly, all of my sponsors - Dominic<br />

Christian, Tom Gallagher, Darren Powell, Matthew Pike,<br />

Steve White and Jane Keilty - echo the same advice and<br />

practice what they preach. They will all be included in the<br />

book that I refer to later.<br />

QWhat has been the key positive or negative<br />

impact of change in your area of the market?<br />

AAs someone who has covered the length and<br />

breadth of the country, conversing with brokers<br />

and underwriters about the potential of parametric<br />

insurance, I have witnessed first-hand how change can<br />

be both challenging and refreshing. However, I have been<br />

heartened by how receptive and enthusiastic everyone<br />

has been about embracing new ideas. The benefits of<br />

incorporating rapid payouts into policies to help mitigate<br />

losses have been outstanding, and we have successfully<br />

transformed a niche concept into a mass-market<br />

enhancement for thousands of businesses in the UK and<br />

the US. Of course, there are still many more companies<br />

that could benefit from parametric insurance, but the<br />

pressures of deadlines and targets can often make it<br />

difficult to explore new ideas. Even so, I am confident<br />

that the willingness to adapt and innovate will ultimately<br />

triumph in the end.<br />

What three items would you put on display in a<br />

museum of your life and why?<br />

QThis is by far the hardest question, and I needed to<br />

get help from my family and friends to come up with<br />

Aan answer. The first item would be a ‘Gold Bar’ - not<br />

a real one, but a white chocolate biscuit from McVities. This<br />

seemingly insignificant biscuit holds a deep meaning for<br />

me, as it represents my first taste of seizing opportunities.<br />

When my classmates were risking expulsion by scaling the<br />

school gates to visit the local shop, I had the bright idea<br />

of bringing the shop to them, beginning my chocolate and<br />

sweets empire at the age of thirteen. The ‘Gold Bar’ was my<br />

bestseller.<br />

The second item would be a globe treasure chest filled with<br />

relics from my travels and adventures. This chest serves as<br />

a reminder of the vast array of perspectives and insights<br />

that different cultures offer, as well as the beauty and<br />

diversity of our world.<br />

The third and most important item would be a hardback<br />

book called ‘No One Has Ever Achieved Anything Alone’.<br />

The book will contain a personal note of gratitude to all<br />

those who have helped me along the way. From mentors<br />

and colleagues to teachers and my opinionated brothers,<br />

I’m eternally grateful for their support.<br />

What three guests would you invite to a dinner<br />

party?<br />

Q<br />

A<br />

In case my brothers are reading this, my answer<br />

assumes they are already coming. Otherwise, they<br />

would take the first two seats.<br />

Julius Caesar, faced with countless obstacles and<br />

adversities, is arguably one of the best negotiators in<br />

history. He always had problems to solve, but he found<br />

a way to look at the bigger picture and ultimately bring<br />

enemies and contrasting viewpoints together.<br />

Aurore Dupin Dudevant. She was so determined to succeed<br />

and didn’t let anything stop her; she did the impossible,<br />

creatively using a male pseudonym ‘George Sands’ when<br />

female writers were not recognised at that time. This<br />

reminds us that we can be whatever we want to be despite<br />

what society has to say about it.<br />

Finally, Mansa Musa. An African emperor whose wealth and<br />

generosity is legendary. Some historians believe he was the<br />

wealthiest man in the world. The lost stories of Africa have<br />

always fascinated me, and who better to tell this story? It’s<br />

an inspirational tale of good prevailing over greed.<br />

MODERN INSURANCE | 57

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