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TIAPS ALB_Module 2E. Data Analytics for Internal Auditing

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<strong>2E</strong>.3 <strong>Data</strong> <strong>Analytics</strong> Tools<br />

To help with the heavy lifting, auditors can take advantage of a wide array of technological<br />

solutions all of which are being used increasingly in service delivery, marketing, sales,<br />

human resources, finance, budgeting, and accounting. There are audit specific applications<br />

– both customized and off-the-shelf – <strong>for</strong>:<br />

• Smart apps.<br />

• Utilization of big data.<br />

• Artificial intelligence.<br />

• Machine learning.<br />

• Natural Language Processing NLP.<br />

• Robotic process automation.<br />

• Drones.<br />

• Artificial reality.<br />

Many proprietary tools are available. Vendors often provide consultation, technical support,<br />

and training to aid the adoption of solutions. Comparison websites are useful to help identify<br />

suitable options depending on organizational need and available resources. 65<br />

For the internal audit function, such enablers may be used to support the following:<br />

• Remote auditing, using drones, artificial reality, robots, teleconferencing, and other<br />

similar tools.<br />

• Automated audit management, using audit software <strong>for</strong> planning, communication,<br />

storage and access, reporting, supervision, monitoring, and open issue tracking.<br />

• Advanced data analytics, using number-crunching, machine learning, artificial<br />

intelligence, and data visualization tools.<br />

• <strong>Internal</strong> cooperation and collaboration with other functions, especially assurance<br />

providers, through alignment with governance, risk management, and internal control<br />

plat<strong>for</strong>ms.<br />

• Significant reduction of manual and repetitive tasks and unnecessary duplication of<br />

data sets through robot process automation and reconciliation.<br />

• Continuous auditing through artificial intelligence.<br />

Artificial intelligence (AI) is a “hot topic” which much discussion about apps such as Chat<br />

GPT which may revolutionize many activities. It is not possible to predict exactly how AI will<br />

impact internal auditing but it is clear it creates new opportunities. Manual tasks such as data<br />

extraction can be automated much more quickly and without errors. Rather than relying on a<br />

sample, AI can per<strong>for</strong>m analytics on complete population sets and in real time to identify<br />

trends, anomalies, errors, and potential fraud. AI can also anticipate new and emerging risks<br />

through rigorous interrogation of historical and recent data.<br />

<strong>Internal</strong> audit functions are often criticized <strong>for</strong> being slow to adopt technology in comparison<br />

with other functions. A recent article recounted the excuses commonly given by auditors:<br />

• Don’t have the budget.<br />

• Don’t have the time.<br />

• Don’t have the right people.<br />

65<br />

See <strong>for</strong> example, The Best <strong>Data</strong> <strong>Analytics</strong> Tools & Software of 2023, Forbes, 2023.<br />

74

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