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GCA Parent Manual

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OUR SERVICES INCLUDE<br />

Hardware or software maintenance and repairs<br />

User account support including password reset for laptop<br />

account and e-mail account<br />

Operating system and software support<br />

Warranty repairs (we DO NOT cover water damage and theft)<br />

Managing laptop tracking services<br />

Basic troubleshooting<br />

Printing issues<br />

TO KNOW... TO LOVE... TO SERVE...<br />

HELP DESK PROCEDURES<br />

The student identifies a problem to the worker on duty.<br />

With teacher permission (if in class), the student MUST<br />

bring the laptop to the CHD.<br />

A CHD assistant will attempt to fix the problem while the<br />

student waits.<br />

If the problem requires time at the CHD, then the assistant<br />

will fill out a “Help Desk Note” with as much diagnostic<br />

information as necessary.<br />

If a loaner is needed, a CHD assistant will assist the student.<br />

When the laptop is fixed, the CHD will contact the student,<br />

and they can come pick up their computer.<br />

Student Health<br />

Every <strong>GCA</strong> student must have their medical history profile<br />

completed and on file before registration. • All illnesses and<br />

injuries occurring at school or school events must be reported<br />

to the school nurse. • Dorm students on sick list must remain<br />

in the dorms as instructed by the nurse or dean. They will<br />

not be allowed to attend events or recreational time that day.<br />

Meals will be delivered to students in their dorms. • If a dorm<br />

student is ill, they must be evaluated by the deans or school<br />

nurse to determine if they should be placed on sick list. • If a<br />

village student is ill, the parent or guardian must contact the<br />

attendance office for the student to be excused from school and<br />

placed on sick list. • No student may put themselves on sick<br />

list. Absences may not be excused. • All students on sick must<br />

notify their employers and contact teachers about making up<br />

missed assignments. • A student is cleared once fever free for<br />

24 hours without fever-reducing medication and with symptom<br />

improvement.<br />

DOROTHY SELF,<br />

WHNP-BC, MSN<br />

Nurse<br />

(706) 629-4591, ext. 4041<br />

HOURS<br />

MONDAY – THURSDAY<br />

7:45 AM – 2:30 PM<br />

FRIDAY<br />

7:45 AM – 1:30 PM<br />

How do you handle<br />

medical emergencies?<br />

Medical emergencies are<br />

handled on an individual<br />

basis, and initially<br />

evaluated by the nurse,<br />

dean, or administrator<br />

on duty. <strong>Parent</strong>s will<br />

be called. Students are<br />

taken to the nearest<br />

medical facility’s emergency<br />

department for<br />

non-life-threatening<br />

emergencies. We call<br />

911 for life-threatening<br />

emergencies.<br />

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