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<strong>KELLOGG</strong> MEETING PACKAGE MENU 2023 - 2024<br />
POLICIES FOR CATERING<br />
CATERING ORDER CUT-OFFS<br />
To ensure optimal selection and the best possible<br />
service, please book events at least two weeks in<br />
advance.<br />
Catering requests received less than seven days out<br />
will be accommodated to the best our abilities. An<br />
additional labor charge may be incurred if order is<br />
within 72 hours of delivery time and confirmed due to<br />
current labor rules pertaining to the Chicago’s Fair<br />
Work Week Ordinance.<br />
EMS ON-LINE ORDERS<br />
Orders put into EMS directly by the booking client will<br />
be reviewed and approved by NU Kellogg Catering.<br />
Additional costs may be incurred based on the event<br />
style and added to the event order. The updated<br />
event order will be returned to the booking client for<br />
approval prior to execution.<br />
GUEST COUNTS/CONFIRMATION<br />
All guest count confirmations must be sent three<br />
business days prior to the event. Any count change<br />
closer than three days will be accommodated when<br />
possible. Orders are not confirmed without an<br />
approved and signed BEO.<br />
BILLING/PAYMENT<br />
Form of payment (chart string) is required at time<br />
of booking and to confirm your order. Orders are not<br />
confirmed without payment information.<br />
SPECIAL DIETS<br />
All special dietary requests must be made when<br />
placing the order. Diners requiring more information<br />
can talk to an onsite manager.<br />
All food - allergic individuals must be aware that<br />
NU Catering handles and prepares egg, milk, wheat,<br />
shellfish, fish, soy, peanut and tree nut products,<br />
sesame products and other potential allergens in the<br />
production areas of our facility.<br />
CANCELLATION<br />
Cancellations and charges will follow these guidelines:<br />
• Five days or more prior to catering request –<br />
no charge*<br />
• Four days prior – 25% of total confirmed<br />
catering costs *<br />
• Three days prior – 50% of the total confirmed<br />
catering costs*<br />
• Two days prior to catering request – 75% of<br />
total confirmed catering costs*<br />
• 24 hours or less – 100% of the total confirmed<br />
catering costs<br />
Specialty items unique to your event may be paid at<br />
100% depending on the time frame of cancellation.<br />
*Labor may be charged to be in compliance with<br />
Chicago’s Fair Work Week Ordinance.<br />
SET-UP & STAFFING<br />
Service staff costs will be applied to events where<br />
personnel is needed on-site during the event. Events<br />
utilizing china will always require on-site service staff.<br />
All service staff requires a four-hour minimum per<br />
industry standard. NU Kellogg Catering will determine<br />
the amount of service staff required for an event.<br />
Weekend events will require an additional labor charge.<br />
Events where culinary staff is needed on-site,<br />
including passed hors d’oeuvres, plated meals, action<br />
stations, etc. will incur Culinary Staffing charges.<br />
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