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Basic Business Management. Lesson 10. Starting with Email and the Internet

This is the tenth lesson of the "Student Skills for Life Success" "Basic Business Management" course. The topics covered in this booklet are: 1. Email benefits. 2. Webmail vs. email clients. 3. MS Outlook Components. 4. MS Outlook Messages. 5. Attachments and folders. 6. Contacts. 7. Electronic calendars. 8. Email etiquette. 9. Starting with the internet. 10. Malware 11. Web browsers. 12. Search engines. 13. MS Bing. 14. Instant messaging. 15. Cloud solutions. 16. Mobile apps.

This is the tenth lesson of the "Student Skills for Life Success" "Basic Business Management" course. The topics covered in this booklet are:
1. Email benefits.
2. Webmail vs. email clients.
3. MS Outlook Components.
4. MS Outlook Messages.
5. Attachments and folders.
6. Contacts.
7. Electronic calendars.
8. Email etiquette.
9. Starting with the internet.
10. Malware
11. Web browsers.
12. Search engines.
13. MS Bing.
14. Instant messaging.
15. Cloud solutions.
16. Mobile apps.

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secure, available at any time <strong>and</strong> will never run out of storage space.<br />

Ano<strong>the</strong>r benefit derived from using cloud computing is <strong>the</strong> cost effectiveness of a disaster recovery (DR)<br />

solution. It recovers your lost data quickly from a mesh of different physical locations <strong>and</strong> at a much lower<br />

cost.<br />

19. Mobile Apps<br />

A mobile application (or app) is a type of application software specifically designed to run on mobile<br />

devices, such as smartphones or tablet computers. A mobile app is also referred to as a Web app, online<br />

app, iPhone app or smartphone app.<br />

Mobile applications provide users <strong>with</strong> similar services to those accessed on PCs. They are generally<br />

small, as not to take up too much storage space <strong>and</strong> <strong>with</strong> a small GUI to function on <strong>the</strong> smaller smartphone<br />

<strong>and</strong> tablet screen sizes. They are designed <strong>with</strong> <strong>the</strong> Intent to have a specific yet limited function.<br />

Advantages of having a mobile app for your business<br />

People, especially <strong>the</strong> younger generation, are constantly using <strong>the</strong>ir mobile devices to browse <strong>the</strong> Web.<br />

Whe<strong>the</strong>r you have a small, medium, or big business, going mobile is an important avenue to tap into, <strong>and</strong><br />

if you aren't <strong>the</strong>re, you are missing out on <strong>the</strong> opportunities. With a mobile app, you can achieve results<br />

you simply cannot <strong>with</strong> just a mobile-friendly website.<br />

Why do you need to create a mobile app for your business?<br />

Let's look at some advantages of creating a mobile app for your business:<br />

1. Developing an app gives you an easy way to showcase your products or services to your customers<br />

<strong>and</strong> prospective customers. This will boost interest in your company.<br />

2. When updating your content, you give <strong>the</strong>m a glimpse of <strong>the</strong> new products or services you have on<br />

offer. This excites <strong>and</strong> interests’ customers <strong>and</strong> <strong>the</strong>y will keep an eye on your updates regularly.<br />

3. Most of us cannot resist <strong>the</strong> temptation of a good deal or a great discount, especially when one via an<br />

app on your mobile device stares you in <strong>the</strong> face, <strong>and</strong> many people need to share that on a social<br />

media like Facebook. Your business app can enhance engagement in such a way.<br />

4. Engage your customers <strong>with</strong> offers <strong>and</strong> incentives in real time, that Is simply too irresistible. This is an<br />

ideal way to promote your br<strong>and</strong> even more.<br />

5. Apps can offer customer support. An appropriately designed app can deal <strong>with</strong> <strong>the</strong> hassle to<br />

6. receive <strong>and</strong> respond to a customer support request. With a mobile app that can offer instructions <strong>and</strong><br />

how-to-do 's, you are sure to win customer approval.<br />

Before you start designing an app for your business, it is important to first determine what ii will be for. One<br />

can easily categorise apps; those that make life fun (Angry Birds), those that simplify (WikiHow), those that<br />

Interest (Yahoo Sports), <strong>and</strong> those that let people shop (Amazon).

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