23.09.2012 Views

Business Breakfast – Social Media - LSZ Consulting

Business Breakfast – Social Media - LSZ Consulting

Business Breakfast – Social Media - LSZ Consulting

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Capgemini has elaborated a 5-step approach to create and implement<br />

<strong>Social</strong> <strong>Media</strong> Solutions<br />

� <strong>Social</strong> <strong>Media</strong> and<br />

best practices in your<br />

market<br />

� <strong>Social</strong> media affects<br />

� Understanding of<br />

your specific<br />

potential<br />

� Solution Design and<br />

Implementation<br />

� Integration into<br />

existing Application<br />

Landscape<br />

� Process and<br />

Organizational<br />

Alignment<br />

1<br />

�Vision about the future role of <strong>Social</strong> <strong>Media</strong><br />

�Transformation Roadmap<br />

Awareness<br />

5<br />

2<br />

Solutions<br />

Vision &<br />

Strategy<br />

<strong>Business</strong><br />

Value Creation<br />

4<br />

3<br />

Feasibility<br />

Study<br />

Analytics<br />

� Demonstrate<br />

Benefits<br />

� Qualitative and<br />

quantitative<br />

impact of <strong>Social</strong><br />

<strong>Media</strong><br />

� Recommendation<br />

� Develop insights on what is being said about your organization,<br />

products or services, and by whom<br />

� Take appropriate action to deal with anything occurring on social<br />

media, and align with your strategy and operations<br />

© 2011 Capgemini <strong>–</strong> All rights reserved<br />

<strong>Business</strong>_<strong>Breakfast</strong>_2011_<strong>Social</strong>_<strong>Media</strong>.pptx<br />

18

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!