CONTACT - Guernsey Chamber of Commerce

www.guernseychamber.com 

CONTACT 

The Bear awakes 

Guernsey and Russian 

relations PAGE 20 

Guernsey’s bi-monthly business magazine | October/November 2010 

Is the recession still taking its toll on the global export market 

or are we over the psychological barrier? PAGE 50 

On the horizon 

The trials and tribulations of a 

transport provider PAGE 25 

The perfect world 

Compliance and regulation 

PAGE 33

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Welcome 

FURTHER INFORMATION 

GUERNSEY CHAMBER 

Guernsey Chamber of Commerce, 

16 Glategny Esplanade, St Peter Port, 

Guernsey GY1 1WN 

Tel: 01481 727483 

Email: office@guernseychamber.com 

The Chamber office is open from 

Monday to Friday 9.00am - 4.00pm and 

a meeting room with facilities is 

available for a small charge. 

CHAMBER ONLINE 

For all the latest news and events, visit 


If you would like to become a member 

of Chamber application forms are 

available online to download. 

PUBLISHERS 

If you would like to appear in Contact, 

have a story to tell or simply want to 

receive a copy, then get in touch with 

the publisher: 

One Strategic at 28 Cornet Street, 

St Peter Port, Guernsey, GY1 1LF 

Tel: 01481 728841 or 07781 117227 

Email: jon@one-strategic.com 

EDITOR: 

Jon Taylor 

DESIGN AND PRODUCTION: 

One Strategic 

Please recycle this magazine. 

Contact can be downloaded at 


‘The spotlight falls on 

regulation and compliance 

and we ask does Guernsey 

get the balance right?’ 

Welcome to the autumn edition of 

Contact magazine. I hope you’ll 

appreciate the efforts that go into 

producing our bi-monthly magazine but 

all objective comments are welcome. 

With our president Julian Winser 

supporting competitors at the recent 

Commonwealth Games, it falls on me to 

tell you about what’s in this packed 

edition of Contact Magazine. 

We profile our transport sector with a 

special report on Condor. I’m sure you’ll 

find the article enlightening in mind of 

recent news headlines involving 

technical issues and regulatory 

pressure that have challenged the 

companies high standards of customer 

service. Following Guernsey Chamber’s 

British/Russo event of 2009, we also 

hear from a group of Guernsey business 

professionals who are forming strong 

ties with our Russian cousins. The 

spotlight also falls on regulation and 

compliance and we ask does Guernsey 

get the balance right? 

I would personally like to thank Colin 

Le Ray, Guernsey’s airport director, for 

taking the time out to be interviewed for 

our PUBLICi feature. My thanks also to 

everyone who contributes to the high 

standards of editorial content now 

appearing in Contact. 

Autumn is a busy time for Chamber, 

the Annual Dinner is fast approaching 

on Thursday 25th November and our 

thanks go out to Guernsey Event 

Company for their support in selling all 

the tickets on our behalf. The night 

promises to be excellent with leading 

private equity figure John Moulton 

addressing the dinner guests. 

We should also highlight two recent 

Chamber lunches that have proved sell 

out events. Simon Edsall of Condor 

provided us with a frank and thoughtful 

insight into life at the forefront of 

Guernsey’s transport sector and Tamara 

Menteshvilli updated Chamber members 

on life at the Channel Island Stock 

Exchange. My thanks also goes to 

Image Group for their continued support 

of the Chamber lunches at OGH Hotel. 

For those of you who aren’t members 

of the Chamber but would like to become 

part of the island’s foremost business 

organisation, please do not hesitate to 

contact me personally on 727483. 

Best wishes, 

Barry Cash 

Chamber director 

www.guernseychamber.com | OCTOBER/NOVEMBER 2010 | CONTACT | 01

Contents 

News .................................................................................................. 4 - 10 

Appointments ................................................................................. 13 - 19 

The Bear awakes 

Guernsey/Russian relations .................................................................. 20 - 23 

On the horizon 

Condor comes under the spotlight .......................................................... 25 - 28 

Are we living with VAT? 

Graham Parrott reports for Contact ........................................................ 30 - 31 

Unnecessary red tape? 

Regulation and anti-money laundering .................................................... 33 - 35 

Regulating the fund administrators 

Paul Everitt reports for Contact .............................................................. 36 - 37 

Guernsey Finance review 

Katrina Bray reviews 2010/11 ............................................................... 38 - 39 

Perfect world 

Regulation and compliance.................................................................... 40 - 41 

Face value 

Amanda Pratt of Vets4Pets ...........................................................................42 

A day in the life of... 

An events organiser .............................................................................. 43 - 44 

PUBLICi 

Colin Le Ray, Airport Director ................................................................. 46 - 48 

Special report 

The global export market ....................................................................... 50 - 51 

Company profile 

Optimus Group Limited ......................................................................... 52 - 53 

Company profile 

ABM Architects ..................................................................................... 54 - 56 

Chamber Directory listings ......................................................... 57 - 72 

The Guernsey Chamber of Commerce accepts no responsibility for the views expressed by the editor or 

contributors to Contact magazine. The publisher (One Strategic) accepts no responsibility for errors or copyright 

in articles supplied by contributors or advertisements in Contact magazine. 


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14 

40 

54 

08 

25 


News 

Ogier raises thousands for 

Guernsey’s Lifeboat 

Staff and partners at Ogier have 

raised over £6,800 to help support 

the island’s lifeboat service. 

Each year every Ogier employee 

has the opportunity to nominate a 

charity for the law and fiduciary firm 

to support which is then decided on 

by a firm-wide vote. The Guernsey 

Lifeboat Guild is the latest charity to 

receive the monies raised across the 

‘We are most grateful to the staff 

and partners of Ogier for raising 

such a magnificent sum’ 

CELIA ALLEN 

A cheque for more than £6,800 was 

handed to Celia Allen, chairman of 

The Guernsey Lifeboat Guild, and 

treasurer Ian Horton by Ogier 

partner Simon Davies. 

firm in the past year. 

‘We are most grateful to the staff 

and partners of Ogier for raising 

such a magnificent sum. The upkeep 

of The Spirit of Guernsey is 

dependent on such generosity and 

this donation will be put to very good 

use, such as the ongoing 

maintenance and running costs of 

the lifeboat as well as training for 

the crew,’ said Celia Allen, chairman 

of The Guernsey Lifeboat Guild. 

The Ogier Active committee runs a 

programme of fund-raising activities 

including a prize draw, competitions 

and raffles at the annual summer 

ball, Christmas raffles, sales of 

home-grown produce, cake sales and 

by sponsorship of individual or team 

activities. All funds raised by staff 

over the year are then matched by 

the partners. 

‘Ogier Active puts in a tremendous 

effort to ensure we can help a local 

charity each year and I would like to 

congratulate them on this latest 

achievement. The Guernsey lifeboat 

provides a vital service and is a very 

worthwhile local cause to support,’ 

said Ogier partner Simon Davies. 

Is RBC Wealth Management the fittest 

company in the Channel Islands? 

30 staff from Guernsey were part of the 

220-strong RBC Wealth Management team 

that completed the Standard Chartered Jersey 

Marathon relay race. 


Six teams from RBC Wealth 

Management’s Guernsey office joined 

nearly 200 colleagues from the 

company’s Jersey, London, 

Cheltenham and Edinburgh offices to 

take part in the Standard Chartered 

Jersey Marathon. 

The fastest of the six local teams, 

the RBC Pumas, completed the race in 

3hrs 38min 48secs and came 17th. 

Jon Press was the only Guernsey 

runner to enter the full marathon and 

his personal best time of 3hrs 20min 

7secs secured him 34th place. 

Stanley Gibbons 

acquires first 

day cover 

business 

Stamps and collectibles dealer Stanley 

Gibbons has bought the world’s leading 

publisher of first day covers for £1.5m. 

Stanley Gibbons, which is an AIM 

listed company, has acquired the trade 

and assets of the Benham first day 

cover and collectible business from 

Flying Brands Limited. Benham, which 

trades in Jersey and the UK, specialises 

in high quality first day covers but is 

also a mail order collectibles retailer 

and distributor of new issue stamps. 

‘The Benham name is as 

synonymous with quality first day covers 

as the Stanley Gibbons name is with 

philately,’ said Stanley Gibbons’ chief 

executive officer Michael Hall. 

‘Benham is a low risk bolt-on 

acquisition providing a strong return on 

capital, high level of continuity revenue, 

good cash flows and diversification of 

revenue streams.’ 

Mr Hall added that the acquisition will 

provide opportunities for Stanley 

Gibbons to diversify into other 

collectibles markets and add specialist 

skills in volume mail order, collector 

club management and in-house design. 

‘There are a number of synergies 

between the two databases of 

collectors and the products we sell, with 

the potential to develop the Benham 

website and cross-sell products online. 

There are also considerable 

opportunities to expand the combined 

mail order activities of Stanley Gibbons 

and Benham from Jersey,’ he said. 

‘Following our recent research into 

the Chinese collectibles market, we see 

substantial opportunities to promote 

and distribute specific China related 

Benham products there.’ 

The company also expects that 

commemorative collectible products 

linked to the London Olympics 2012 will 

deliver substantial one-off revenues to 

the business.

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News 

A green scheme first 

for Sarnia Hotels 

Moores Hotel and the Hotel de Havelet 

have become the first in Guernsey to be 

accredited by the Green Tourism 

Business Scheme. 

The hotels, which are part of the 

Sarnia Hotels Group, have received 

bronze awards for making their 

operations more sustainable, whilst still 

delivering a high quality service. 

To qualify for the awards the hotels 

have made a commitment to 

continuous improvement in their 

environmental performance by 

demonstrating good management, staff 

awareness and communication of green 

policies to customers. 

What’s the payback? 

Islanders are being asked if they know what 

the true payback for renewable energy 

technology is. 

E-si, the Guernsey-based eco-building and 

renewable-energy company, has launched a 

competition to find the answer. 

The aim is to stimulate debate and interest 

and solutions to the deep issues planet earth 

faces at this time in its history,’ said E-si CEO 

Paul Fletcher. 

‘ Whether its deepening economic woe, 


The Green Tourism Business 

Scheme, (GTBS) has been running 

since 1997 and has over 2000 

members across the British Isles and 

Ireland. 

‘Guests who stay at our hotels can 

be assured that we are committed to 

sustainable tourism and minimising the 

damage caused to Guernsey’s 

environment. It’s about sustainability in 

every aspect of our business which 

takes into account the needs of the 

environment, local residents and 

visitors both now and in the future,’ 

said Sarnia Hotels’ director Karel Harris 

In order to qualify for accreditation, 

climate change, peak oil, the middle east, 

terrorism, disappearing species, poverty, lack 

of water for some and too much for others, 

we need a collective world vision to take 

human society beyond its present situation.’ 

The competition will culminate in a 

lunchtime address for the business 

community on Thursday 11th November 

followed by an evening seminar. The latest 

renewable energy equipment will be on 

display and keynote speakers will be Andrew 

Celebrating their bronze awards from 

the Green Tourism Business Scheme 

are (left to right) assistant manageress 

Hotel de Havelet, Wilma Jack; house 

manager Hotel de Havelet, Gennaro 

Festivo; trainee manager Moores, Dirk 

Brehm; Sarnia Hotels director, Karel 

Harris and Hotel de Havelet team 

member Indra Molcanova. 

each hotel was scored by a qualified 

grading advisor on up to 60 measures. 

These included energy efficiency, water 

use, purchasing of environmentallyfriendly 

goods, waste recycling, 

biodiversity and transport. 

Mrs Harris said receiving the awards 

doesn’t mean that the hard work now 

stops. ‘The hotels will be reassessed 

on a regular basis based on the latest 

sustainable development standards, so 

we have to continue the good work we 

have started. Our staff have worked as 

a team and adapted very well to the 

changes. They understand that by 

looking after our environment we are 

improving our customers’ experience 

and benefiting the local community.’ 

The Green Tourism Business Scheme 

is the largest and most established 

scheme of its type in the World. It is 

the only certification scheme validated 

by Visit Britain through the International 

Centre for Responsible Tourism (ICRT). 

Hillier, CEO of Ice Energy, the largest 

distributor of heat pumps in the UK, and Tony 

Book of Riomay, one the oldest players in the 

European solar thermal distribution market. 

On Friday 12th a half day workshop has been 

organised for those involved with the building 

trade and another for members of the public 

interested in self-build projects. 

More information on the competition, 

seminars and workshops are available from 

www.e-si.com

“NatWest share our vision for the 

business and their support has been 

very important to us.” 

Alan Roper, Managing Director, Blue Diamond Group 

At NatWest, we’re committed to helping 

and supporting local business. That’s 

why every one of our business and 

commercial customers benefits from a 

local dedicated, professional and highly 

trained Relationship Manager. Their 

role is to gain a genuine understanding 

of your business and identify the right 

solutions to suit your needs. 

We are proud to have supported the Blue Diamond Group for over 

100 years and most recently on the development of Le Friquet 

Garden Centre. We look forward to continuing to support them for 

many years to come. 

To see how we can help you, please visit 

www.natwestinternational.com/business or call: 

Gary O’Neill, 

Head of Business & 

Commercial Banking, Guernsey 

T: +44 (0)1481 706622 

E: garyoneill@rbsint.com 

Russell Dutch, 

Head of Business & 

Commercial Banking, Jersey 

T: +44 (0)1534 286581 

E: russelldutch@rbsint.com 

Helpful Banking 

The Royal Bank of Scotland International Limited trading as NatWest (NatWest). Registered Office: P.O. Box 64, Royal Bank House, 71 Bath Street, St. Helier, Jersey JE4 8PJ. Regulated by the Jersey Financial 

Services Commission. Business address: PO Box 11, 16 Library Place, St Helier, Jersey, JE4 8NH. Guernsey business address: PO Box 62, Royal Bank Place, 1 Glategny Esplanade, St. Peter Port, Guernsey, 

GY1 4BQ. Regulated by the Guernsey Financial Services Commission and licensed under the Banking Supervision (Bailiwick of Guernsey) Law, 1994, as amended, the Insurance Managers and Insurance 

Intermediaries (Bailiwick of Guernsey) Law, 2002, and the Protection of Investors (Bailiwick of Guernsey) Law, 1987, as amended. Our services are not offered to any person in any jurisdiction where their 

advertisement, offer or sale is restricted or prohibited by law or regulation or where we are not appropriately licensed. Calls may be recorded. Internet e-mails are not necessarily secure as information might 

be intercepted, lost or destroyed. Please do not e-mail any account or other confidential information.

News 

Lawyers swap the 

courtroom for the sky 

Two lawyers from AO Hall have raised 

£4,000 by skydiving over Guernsey. 

Partner Louise Hall and Associate 

Charles Moore took on the challenge of 

leaping from a plane 10,000 ft above 

L’Eree to raise money for the Les 

Bourgs Hospice Redevelopment Appeal 

and the Guernsey branch of SANDS 

(Stillbirth and Neonatal Death Society). 

‘Although I was scared witless in the 

days before the jump, I had let Charlie 

talk me into it and knew I had to go 

through with it to secure the 

sponsorship we had raised. Clients, 

family and friends have been incredibly 

generous in their support,’ said 

Advocate Hall. 

‘The Les Bourgs Redevelopment 

Appeal is a very important project for 

the island and we recognise how 

important the facilities are to everyone 

in Guernsey. The Guernsey branch of 

SANDS is also very close to our hearts 

for personal reasons and provides an 

invaluable service to parents who have 

suffered the devastating loss of a baby. 

‘The experience was absolutely 


amazing and I’m so glad I agreed to do 

it. Freefalling was indescribable and I 

am so pleased I was able to complete 

a personal challenge and raise so 

much money.’ 

Mr Moore, who is originally from New 

Zealand, talked his colleague into doing 

the jump with him having never taken 

the opportunity to skydive at home. 

‘This was a unique opportunity to 

see Guernsey from a completely 

different perspective whilst at the same 

time raising money for two very 

worthwhile charities,’ he said. 

‘We were lucky enough to do the 

sunset skydive which our instructors told 

us was the best jump of the day. 

Darkness was just beginning to fall and 

it was spectacular seeing the sun dip 

below the horizon as we jumped. 

Although I was very apprehensive just 

before diving out of the plane, I was 

more than aware of the amazing work 

that both Les Bourgs and SANDS do and 

so it really wasn’t a difficult decision to 

complete this challenge knowing that we 

were raising money for them.’ 

AO Hall lawyers Louise Hall and 

Charles Moore raised nearly £4,000 

for the Les Bourgs Redevelopment 

Appeal and the local branch of SANDS 

by completing a skydive over L’Eree.

Guernsey 

climbs 

specialist 

finance 

centre 

rankings 

Guernsey has placed fourth in this 

year’s rankings of specialist finance 

centres from global trade magazine 

The Banker. 

The island made the biggest gains 

in the top half of the table, improving 

its score by nine points from last 

year to jump up four places. 

‘It is very encouraging to see 

such an improvement,’ said Peter 

Niven, chief executive of Guernsey 

Finance, the promotional agency for 

the island’s finance industry. 

‘This seems to be a reflection of 

Guernsey’s relative position in the 

wake of the economic crisis. We are 

seeing anecdotal and empirical 

evidence that suggests the Island 

is bouncing back well, particularly 

in relation to some of our 

competitors and these rankings add 

further weight to that view. 

‘There are still some significant 

challenges ahead and we cannot be 

complacent but this is another 

reason to be positive about the future 

of Guernsey’s finance industry.’ 

This is the second year in a row 

that the magazine, which is part of 

the Financial Times group of 

business publications, has 

undertaken research on 

international finance centres. New 

York leapfrogged London to take 

pole position in the overall rankings. 

Within the rankings of 

‘specialised financial centres’, the 

Cayman Islands retained its first 

place from Bermuda (up two places 

to second) who overtook Jersey 

(down a place to third). 

Guernsey’s position of fourth out 

of 18 placed it ahead of, amongst 

others, the Isle of Man (sixth), 

Gibraltar (11th) and Malta (13th). 

Guernsey’s business leaders are being 

given the opportunity to improve a key 

professional skill and increase the 

Guernsey’s productivity by doing so. 

The half-day seminar will see 

delegates learning how to tap into their 

creative talents in order to power 

innovation and improve their business 

performance. The Tony Carey Creative 

Leadership Workshop is named after one 

of the originators of the Guernsey Awards 

for Achievement who died last year. 

Tony Gallienne, a former chairman of 

the IoD in Guernsey and a vocal 

champion of the importance of creativity 

in business, said the seminar was a 

positive development for the island. 

‘In Guernsey we pride ourselves on 

being innovative and entrepreneurial and 

the workshop will offer practical help for 

business people who want to tap into 

their skills in these areas. As a 

knowledge-based economy doing things 

smarter or differently to our competitors 

can help give us the edge over the 

competition. So I see this workshop as 

potentially vital for the Island’s business 

leaders of today and tomorrow.’ 

Delegates will learn practical creativity 

and innovation methods and at the same 

time gain closer links with Guernsey’s 

business leaders in a variety of sectors, 

contacts that will continue to be useful in 

the years ahead. The event is being led by 

UK-based Paul Sloane, a leading expert 

and speaker on creativity and the positive 

impact it can have on businesses. 

‘Above all I want delegates to realise 

that we all have the capacity to be 

creative, it’s just a question of how best 

to tap into our potential. Business people 

attending the event will be given practical 

tools to help them improve innovation in 

their organisations,’ he said. 

The event, which is sponsored by AO 

Hall and supported by the Commerce 

and Employment Department and the 

Chamber of Commerce, is the idea of 

Tony Carey’s son, Andrew. 

‘Creativity perhaps has a reputation 

as being a bit of a touchy-feely subject, 

and not one that has a strong relevance 

to the business world. In fact, as 

Guernsey people have demonstrated 

GOT NEWS? 

Email us at: jon@one-strategic.com or write to: 

News Desk, Contact, 28 Cornet Street, St. Peter Port, Guernsey GY1 ILF 

Seminar in creativity 

for business leaders 

is launched 

‘Working harder or cheaper will help 

but to really make a difference one 

has to think about business issues 

creatively. My father completely 

bought into that philosophy’ 

ANDREW CAREY 

over many years, creative thinking 

applied well in business can be an 

absolute game-changer,’ he said. 

‘ Working harder or cheaper will help 

but to really make a difference one has 

to think about business issues 

creatively. My father completely bought 

into that philosophy and I’m sure would 

support efforts to help make Guernsey 

more competitive.’ 

The event, which includes lunch, will 

be held on Wednesday 17th November 

at the Old Government House Hotel and 

costs £75. Registration is through 

Orchard Events by emailing 

Fiona@orchardevents.com or by 

calling 240606. 

The late Tony 

Carey, one of the 

originators of the 

Guernsey Awards 

for Achievement. 


News 

Hollywood films come 

to Guernsey 

Richard Garrod, 

director of 

Confiance Fund 

Services Limited 

Swoffers 

managing director, 

Matthew Henry 

A new film fund launched by a local 

investment manager is believed to be 

the first investment fund established in 

Guernsey to specifically invest in film 

production, marketing and distribution. 

Confiance Fund Services Limited has 

worked closely with UK-based investment 

adviser High Fliers Film plc and local law 

firm AO Hall as legal adviser to launch 

Confiance Film Products PCC Limited 

which will invest in both big budget and 

small budget movies. 

‘Financing films is always a delicate 

balance between the various parties 

involved in making the film and bringing 

it successfully to its target audience. 

You need to work with people who 

understand the film industry and have 

the relevant experience,’ said Richard 

Garrod, director of Confiance Fund 

Services Limited. 

High Fliers plc already has a proud 

reputation in the film distribution 

market in the UK, with over 20 years of 

experience and a catalogue of films 

starring Richard Gere, Samuel L. 

Jackson, Susan Sarandon, Pierce 

Brosnan, Robert Carlyle and Tommy 

Lee Jones. 

Ian Hunt, managing director of 

Confiance Fund Services Limited said 

High Fliers experience had been 

combined with Confiance’s expertise to 

create a completely unique investment 

fund at a time when the large film studios 

are struggling to find film financing. 

‘Confiance Film Products PCC 

Limited was developed to fit in with the 

needs of the film market. It also 

enables those investors looking for a 

different asset class with identifiable 

returns to invest into. The concept was 

to utilise the experience both at 

A new look for Swoffers 

One of the island’s largest estate 

agents has rebranded. 

Swoffers Estate Agency, which 

was established in 1972, has 

a new look and identity. The 

new look has been inspired 

by its well-recognised red 

hexagon and corporate 

green colour. 

The agency, which sells 

and lets more homes per 

year than any other agency, 

has also invested in a new 

state of the art property 

management software 

system and a completely 

new advanced website. 


The system, which is unique to the 

Channel Islands, brings together a two 

year project of training and investment, 

all designed to ensure that Swoffers 

continues to lead the field in knowledge 

and expertise. 

The system, which is used by some 

of the UK’s largest estate agency 

groups, includes advanced database 

management techniques, superior 

customer profiling and cutting edge 

vendor/purchase matching templates. 

‘Swoffers has been established 

since 1972 and through hard work, 

focus and a continued team-driven 

philosophy, we can pride ourselves on 

selling and letting more homes per year 

Confiance and Guernsey in general to 

enable a broader business 

development approach to encompass 

distribution, production, branding and 

finance within the film arena,’ he said. 

The first fund of the PCC aims to 

invest in a mix of films with different 

genres and budgets, preferably with an 

A-list director and an A-list lead actor or 

actress, to acquire the distribution 

rights to those films and then distribute 

those films through cinema, DVD, 

video-on-demand, TV and other auxiliary 

formats such as the internet and airline 

entertainment systems. 

Future funds will also invest in film 

production and marketing which will 

give investors the ability to invest in a 

full range of film financing opportunities 

in Guernsey. It is proposed that future 

cells may also list on the Channel 

Islands Stock Exchange with Newhaven 

Trust Company (Channel Islands) 

Limited acting as the listing sponsor. 

Mr Hunt and Mr Garrod are both 

directors of the fund and members of 

Guernsey Film LBG, a local business 

group that aims to promote the wide range 

of film financing expertise in Guernsey. 

than any other agent. But as market 

leaders we must also look to the 

future,’ said managing director 

Matthew Henry. 

‘Investing now in the latest 

technology, as well as our people, 

means we will stay ahead of the market 

and constantly improve our services to 

our customers. Whilst it’s exciting to 

have a fresh new look and feel, what’s 

really important is the difference our 

customers will see in how we 

continually challenge ourselves to 

improve the way we sell their homes 

and help potential purchasers find 

homes. This marks the next stage in an 

exciting period of growth for Swoffers.’

[creating an atmosphere] 

www.bonsaigroup.gg 

VISIT US INSTORE AT SOUTHSIDE, THE BRIDGE OR CALL US ON 01481 200011

‘ACOUSTIC COMFORT’ 

RADICALLY REDUCES 

THOSE ANNOYING 

LITTLE OFFICE NOISES 

Businesses invest a lot of time and money 

to create the ideal environment for the 

comfort of their staff, but there is one 

important aspect of building design that 

is often overlooked... acoustics. 

Good acoustics are essential, ensuring 

the correct levels of privacy, speech 

intelligibility and sound quality are 

maintained throughout the building, 

and as a result will improve personal 

well being and help improve the 

productivity of your business. 

Research shows that: 

• 72% of office workers are dissatisfied 

with their speech privacy. 

(University of California Berkley Study) 

• 70% said they would be more 

productive in a less noisy environment. 

(ASID Study) 

• 64% are interrupted more than 20 

times a day. (Brother Research) 

• 59% of their time is spent trying to do 

quiet focussed work. (BOSTI Research) 

Call us to find out how we can help you. 

To arrange a showroom visit or to make an enquiry 

call Rory or David on 244718 

www.posinteriors.com

Appointments 

Following the success 

of Source Temps, the 

company has appointed 

Carly Bond as 

consultant. 

Source recruits a new 

consultant 

Source Recruitment has taken on a 

new consultant after a successful 

first year for its temp business. 

The company launched Source 

Temps in May last year to meet the 

demand from its clients and 

candidates for a temp service. 

Demand has exceeded expectations, 

so Source have now appointed Carly 

Bond as a consultant to focus solely 

on that side of the business. 

Miss Bond, 27, has previously 

worked in customer service roles and 

is also a qualified photographic 

consultant and teacher of English as 

a foreign language. 

‘I was looking for a role which 

would lead to a long term career for 

me, give me enormous job 

satisfaction and use all the skills I 

had learnt from the jobs I had 

previously held. Being a consultant 

for Source Temps offers all of that 

and more,’ she said. 

‘Every day is different but it’s very 

rewarding matching the right job to the 

right person as you need to consider 

skills, expectations, company ethos 

and personalities. It’s often very 

fast-paced and tests my prioritisation 

and organisational skills.’ 

Miss Bond, who enjoys 

photography and art, is currently 

studying for the REC Certificate in 

Recruitment Practice. 

‘The combination of expertise and 

experience, coupled with our own 

unique style has meant that Source 

Temps’ client and candidate base has 

been growing steadily since it was 

launched. It quickly became obvious 

that we needed someone to focus on 

this area. We’re delighted to welcome 

Carly to the team as she is the 

perfect person to take the temp 

business forward and continue 

offering companies an unrivalled 

temp service,’ said Source associate 

director Becky Dean. 

Accountant and 

tax adviser 

joins Brehon 

Brehon Chartered Accountants has 

appointed a new tax manager to 

continue its expansion plans. 

Nick Medlan, who is a qualified 

accountant and tax adviser, has made 

the move from Ernst and Young back 

into the small business environment, 

having trained as an accountant with a 

firm in the UK that serviced the needs 

of local businesses. 

‘I’ve enjoyed my time at EY but found 

myself missing local practice; now I’m 

looking forward to getting back into 

working with individuals and business 

owners on their tax issues,’ he said. 

‘Dealing with taxation can be a scary 

experience for some people so it’s very 

satisfying being able to see the 

difference you make to the people you 

work for, helping them know that 

everything is up to date and sorted out.’ 

Brehon, which provides accounting 

and taxation services to local 

businesses, now employs 12 staff. 

Nick Medlan 


Appointments 

HSBC appoints 

new CEO 

Nick Winsor has been appointed as the 

new chief executive officer for HSBC 

Offshore Islands. 

He will oversee the local retail and 

commercial bank, offshore bank, asset 

management, private bank and trust 

businesses of the HSBC Group in 

Guernsey, Jersey and the Isle of Man. 

He replaces Martin Spurling, who has 

been appointed CEO of HSBC Turkey. 

‘I am delighted to be moving to 

Jersey to take up this new role and look 

forward to developing the business 

across all three jurisdictions. The range 

of activity and services delivered by the 

bank in these locations is incredibly 

diverse and it will be a privilege to lead 

these businesses as we strengthen our 

position in a number of key markets,’ 

he said. 

Mr Winsor brings with him over 27 

years’ experience in financial services 

with the HSBC Group and his most 

recent appointment was president and 

chief executive officer of HSBC in 

Taiwan. He has also held a number of 

senior roles in Brunei, Hong Kong, 

India, Japan, Qatar, Singapore, the 

United Arab Emirates and in the UK. 


Mercator grows senior 

management team 

Independent fiduciary and financial 

services firm Mercator has 

strengthened its private client trust 

and corporate administration senior 

management team. 

Stuart Dowding has been 

promoted to associate director and 

will head up operations for 

Mercator’s private client teams. Anita 

Robert and Jacki James have both 

been promoted to senior 

management level. 

Mr Dowding has extensive 

knowledge of the fiduciary and 

professional services sector having 

spent over 17 years practising within 

the industry. Since joining Mercator 

in 2009, he has looked after a range 

of various structures for high net 

worth individuals and large property 

developers. 

Mrs Robert has been with the firm 

for over 10 years having as a senior 

administrator, progressing through to 

senior manager. She has now taken 

on the role of senior operations 

manager, a newly created role which 

will oversee all Mercator’s internal 

business systems. 

Senior manager of the client 

accounting department, Mrs James 

is responsible for client accounting 

services to the private client and 

managed trust teams. She will also 

be involved in various projects that 

are currently being undertaken within 

the company to focus on enhancing 

its internal procedures. 

Managing director, David Preston 

said that the promotions were a 

reflection of the hard work and input 

to the business. 

‘The firm has worked hard to 

maintain its growth over the past few 

years and this has enabled us to 

create further opportunities for our 

team to ensure development for staff 

as well as acknowledging their 

achievements,’ he said. 

Pictured above: (L-R) Anita Robert, 

Stuart Dowding and Jacki James.

New Legis Group director returns to the island 

The Legis Group has appointed a new 

director to its trust and corporate 

services department. 

John Morris, the former head of 

wealth structuring at Barclays Wealth in 

Geneva, has returned to Guernsey to 

take up the position, having previously 

worked for the local branch of KPMG. 

Mr Morris, who began his career as 

an accountant, has significant 

experience of working in offshore 

jurisdictions both within major 

bank-owned as well as within leading 

independent trust companies. 

‘Having worked in the British Virgin 

Islands, the Cayman Islands, 

Switzerland and previously Guernsey, I 

was thrilled to take up this position 

with Legis Group where I believe my 

background and experience puts me in 

a good position to contribute 

significantly to achieving our business 

Having the right connections in business 

is important, especially when considering 

jurisdictional options. In more locations 

than any other offshore legal provider, 

Appleby is also the only one with offices in 

all three British Crown Dependencies. 

Experienced professionals in the right 

locations. Appleby. 

Offshore Law Firm of the Year 2010 

The Lawyer 

Offshore Legal, Fiduciary 

& Administration Services 

goals. Since joining recently I have 

thoroughly enjoyed the new challenges 

and opportunities and have been most 

impressed with the expertise and 

dynamism of my new colleagues,’ 

he said. 

Having qualified as a Chartered 

Accountant early in his career, Mr 

Morris has since become a Fellow of 

the Institute of Chartered Accountants 

in England and Wales (FCA). 

Stuart Platt-Ransom, managing 

director of the Legis Group, said he 

was pleased to welcome Mr Morris to 

the team. 

‘At the Legis Group, one of our 

greatest strengths is the experience 

and expertise of our people. John has 

proved that he is more than capable on 

both counts and I am sure that he will 

be an asset to both colleagues and 

clients,’ he said. 

Bahrain 

Bermuda 

British Virgin Islands 

Cayman Islands 


Hong Kong 

Isle of Man 

Jersey 

London 

Mauritius 

Seychelles 

Zurich 

THE RIGHT PEOPLE. THE RIGHT PLACES. THE RIGHT CONNECTIONS. 

applebyglobal.com 


Appointments 

New appointments at 2e2 

Six appointments have been made at 2E2 in 

response to significant growth in business. 

Martyn Collas has been appointed as 

client relationship manager, Debbie 

Goulding has joined client relationship 

management support and Sue Totty is the 

new service delivery administrator. 

Systems engineer Sean Johnson and 

systems technician Stephen Evans each 

bring more than 10 years of experience to 

the company while Peter Grut has been 

recruited as an engineer. 

‘2e2 is growing rapidly as more and 

more businesses look for a committed IT 

partner they can trust,’ said Tom Bale, 

2e2 Business Development and 

Technical Director. 

‘In catering for this growth, we wanted 

to ensure that we had the right people in 

the team to continue to improve our 

service and these appointments are a key 

part of that.’ 


New appointments at 2e2 in Guernsey: Steve Evans, Sue Totty, Martyn Collas, 

Debbie Goulding and Peter Grut.

Investec strengthens team as assets under 

management grow 

Specialist Private Bank in Guernsey has 

strengthened its team following a growth in 

business volumes. 

Mark Renouf has been appointed as 

relationship manager in our intermediary 

banking team, James Cooper is the new 

private client relationship manager, 

Stephen Houchen joins our lending team, 

Susan O’Hagan joins our finance team and 

Darren Baker is providing online technical 

support. 

‘Our client base has grown significantly 

but in order to continue providing the high 

level and very personal service that our 

clients have come to expect, it was essential 

that we expanded the team,’ said Stephen 

Henry of Investec Specialist Private Bank. 

‘We have also extended the expertise 

and experience within the team to provide 

a greater level of analysis and ensure that 

the assets entrusted to us are managed in 

order that they can grow.’ 


Appointments 

Marlborough 

expands 

business 

development 

team 

Marlborough has appointed Tim Landon 

to its business development team. 

Mr Landon brings to the trust 

company nearly 20 years of experience 

within the trust, insurance and tax 

industry. With his experience in 

jurisdictions such as Hong Kong, Spain 

and the Middle East, Mr Landon’s 

responsibility will be developing 

relationships with introducers as well as 

new and existing clients within Europe 

and further afield. 

Having served as an officer in the 

South African Defence Force, Mr Landon 

went on to take up a management post 

in Hong Kong and then transferred to 

Guernsey in 1996 where he studied for 

his investment management, offshore 

fund administration and financial 

planning qualifications. He joins 

Marlborough from MeesPierson where 

he held the role of manager in the 

business development team. 

‘Tim was exactly what we were 

looking for to broaden our client facing 

options. We are delighted to have Tim 

on board with his extensive knowledge 

and diverse experience,’ said 

Marlborough’s Nick Hannah. 


Managerial promotions at 

PricewaterhouseCooopers 

PricewaterhouseCoopers Channel 

Islands has announced that four 

staff across its Channel Islands 

offices have been promoted to senior 

manager level whilst a further eleven 

have been made managers. 

The staff have all been promoted in 

recognition of the continued effort 

they have put into the firm’s structured 

development programmes and the 

significant contribution they have 

made to the firm’s business areas. 

In Guernsey, the new senior 

managers are Avril Keenan and David 

Waldron. With seven years 

experience in the provision of audit 

and advisory services, Ms Keenan’s 

primary focus is in alternative 

investment funds. She joined PwC 

having qualified as an accountant in 

2003 and in 2007 carried out a 

secondment with PwC Sydney. Mr 

Waldron joined the tax team in 

Guernsey in 2009 from PwC Dublin 

and has built on his experience with 

the Irish firm to focus on investment 

management with particular 

emphasis on private equity and 

real estate. Recently, he has helped 

clients work through the wider 

implications of the UK reporting 

fund regime. 

Four staff in the Guernsey office 

have also been rewarded with 

managerial promotions. They are 

Sam Arlotte, who joined the office in 

The four new managers at 

PricewaterhouseCoopers in 

Guernsey together with new 

senior manager Avril Keenan 

2004 and works mainly in insurance 

as well as some funds and internal 

audit work; Lyndall Grewar, who 

started working at PwC in 2009 after 

moving to Guernsey from 

Johannesburg in South Africa; 

Sarmad Naim, who focuses 

predominantly on funds and real 

estate, and who joined the firm in 

2008 from another firm in Pakistan; 

and James Read, who joined the firm 

in 2004 from university and who 

specialises in real estate funds, as 

well as fund of hedge funds and 

private equity. 

‘Once again it’s really great to see 

members of the 

PricewaterhouseCoopers team in the 

Channel Islands excelling in their 

roles. I am very pleased we can 

continue to recognise and reward the 

abilities, achievements and future 

potential of our people with 

opportunities for career 

advancement. As we continue to 

support our clients through present 

and future market challenges, it’s 

important that our teams’ capabilities 

continue to be strengthened by rising 

talent,’ said Steve Le Page, senior 

partner, PricewaterhouseCoopers 

Channel Islands.

Island Analysis 

appoints new 

director 

Island Analysis has promoted its head 

of research to director. 

Michaela de Vial will concentrate on 

the Guernsey-based research company’s 

new island benchmarking and best 

practice service online which is due to 

launch shortly. The new service will be 

available both to public and private 

sector organisations worldwide. 

‘I am delighted to be part of the 

continuing success of Island Analysis. 

We offer a unique service and more and 

more interest is being shown globally in 

what we are able to do,’ said Dr de Vial. 

Chris Brock, chief executive of Island 

Analysis, said Dr de Vial was an 

invaluable member of the team. 

‘Michaela’s contribution to the 

growth of business during the last two 

years has been immense and I am 

delighted that she now has real input 

into the way that we develop during the 

coming years,’ he said. 

Jones Watts strengthens team 

with new appointments 

Chartered surveyors and property 

consultants Jones Watts Limited has 

strengthened its professional team 

with the appointment of chartered 

commercial property surveyor 

Wing Lai and graduate surveyor 

Nicole Ozanne. 

Mr Lai, who has a degree in 

geography and a Masters in real 

estate management, qualified as a 

chartered surveyor last year whilst 

working as an asset manager for 

Bruntwood Limited, one of the largest 

commercial property owners and 

developers in the North of England. 

His role at Jones Watts will be 

advise clients on a wide range of 

commercial property matters and 

assist in developing the services it 

has to offer. 

‘The opportunity to return to my 

home island to work for a truly 

independent multi-disciplinary 

practice, dedicated exclusively to 

commercial property is rare and I am 

enjoying the challenges this 

presents,’ he said. 

Miss Ozanne has recently 

completed a four year RICS and RTPI 

accredited Masters in property 

development and planning. She is 

now training to become a fully 

qualified chartered surveyor and her 

planning and development 

background is a welcome addition to 

the firm. 

The expansion of the team follows 

the appointment last year of Robert 

Wragg as a non-executive director. He 

has a wealth of expertise in the 

management of large property 

portfolios as well as experience in 

commercial property development. 

‘Although we have only been 

trading for 12 months, Jones Watts 

has quickly made its mark and is now 

growing from strength to strength. We 

are delighted to welcome these new 

members to our team and now have a 

strong base to enable us to build a 

brand of excellence which provides 

Guernsey plc with sound, reasoned 

and impartial advice,’ said managing 

director Jo Watts. 

L-R: Viv Shreibke, 

Nicole Ozanne, 

Joanna Watts, 

Robert Wragg 

and Wing Lai. 


Special report | Guernsey Russian and Eastern European Financial Forum 

the Bear 

awakes 

Following on from the 2009 British/Russo Chamber of Commerce 

event that took place in Guernsey where Stephen Dalziel the 

former BBC’s Russian affairs correspondence made a presentation 

to Chamber members, a group of Guernsey businesses known as The 

Guernsey Russian and Eastern European Financial Forum is 

already forging new relations with The Bear. Jon Taylor reports. 

russia is a complex mix of 

extremes from its 

geography and weather 

through to the wide ranges 

of its economic cycles (the last three 

years alone have seen boom then bust 

with a strong recovery now 

underway), and the disparity of 

wealth. 

From a political perspective, 

outsiders retain the view that 

russia remains a communist state; 

the reality is that the Kremlin 

is driving capitalism forward at 

a breakneck pace. it is actively 

seeking to move away from an overreliance 

on exports and attempting 

to attract foreign investment in 

order to drive future growth. 

However, despite the russian 

economy returning to positive growth 


this year, the perception in the global 

community remains largely one of 

corruption and mismanagement. 

last year, transparency international, 

the global civil society organisation 

leading the fight against corruption, 

ranked russia 146th out of 180 in its 

annual corruption perceptions index. 

Whilst this perception has, 

to date, been fundamental to 

Western investors’ mindsets when 

considering russia as an investment 

destination, there has been steady 

progress. indeed, it was announced 

in September that the long-serving 

Mayor of Moscow (extremely popular 

but dogged by persistent claims of 

nepotism) had been removed. 

this attempt to shift the country’s 

long-held perceptions about itself, 

combined with the huge investment 

opportunities in the region, is driving 

the growth of the funds industry in 

russia which, in turn, is proving to 

be an opportunity for Guernsey. 

With the aim to take advantage 

of these opportunities, a working 

group was formed earlier this year 

in Guernsey to focus on russia and 

other neighbouring economies. 

‘the Guernsey russian and 

eastern european Financial Forum 

(GreeFF) is working together with 

Guernsey Finance to develop and 

promote the island as a jurisdiction 

for both investment funds and 

wealth management, such as trusts 

and private banking, drawing on 

the island’s excellent reputation 

for high-quality support services 

and robust corporate governance 

as well as its tax neutrality,’

said Stuart phillips, director at 

pKF and GreeFF chairman. 

He brings working relevance to 

the GreeFF chair as he worked 

in neighbouring Kazakhstan for 

one of the major accountancy 

firms for a number of years in 

the late 1990s and then in russia 

for five years before moving to 

Guernsey at the end of 2007. 

the establishment of this group 

coincides with russia-based fund 

managers and banks seeking to 

attract investment from abroad. 

‘there are many large reputable 

names in russia, and they are 

keen to work with well-regarded 

financial centres such as Guernsey, 

to help tackle this perception of 

corruption and help allay some 

of the nervousness investors 

feel,’ said Michel Davy, managing 

director of ipes Guernsey and 

a member of GreeFF. 

a qualified chartered certified 

accountant, he has worked with 

clients across the private equity asset 

class and has been instrumental in 

building ipes’s russian client base. 

Many financial service providers 

in Guernsey have been working in 

russia throughout these turbulent 

years, building up an impressive 

list of well-established and wellregulated 

client contacts including 

Baring Vostok (see case study), 

VtB capital (the investment arm 

of one of russia’s largest banks) 

and raven russia, leading to a 

number of success stories. 

‘Guernsey has some historical 

business with russia going back 

to the start of private equity 

houses using Guernsey for fund 

structures. We are now seeing a 

resurgence in interest spanning 

different asset classes,’ said andrew 

Boyce a partner in the corporate 

and finance group of carey olsen 

and also a member of GreeFF. 

The Russian opportunity 

there has been much talk of an 

emerging markets-led recovery and 

one trend that the firms within 

GreeFF have seen is a real growth in 

interest from both european and 

russian fund managers seeking to 

raise funds with european money for 

inward investment into russia. 

indeed, as the country emerges 

from the downturn with Q2 GDp 

up 5.4% and the russian economy 

expected to expand by 4% this 

year (vs. a decline of 7.9% in 

2009), opportunities in russia 

look set to grow even further. 

For its part, russia has never 

shirked from aiming high – the 

Kremlin has long-term plans 

to turn the rouble into a global 

reserve currency. earlier this 

year president Medvedev himself 

appointed one of the country’s most 

‘For its part, Russia has 

never shirked from aiming 

high – the Kremlin has 

long-term plans to turn 

the Rouble into a global 

reserve currency.’ 

powerful politicians to spearhead 

the Kremlin’s latest push to turn 

Moscow into an international 

financial centre, a slightly less lofty 

ambition but one likely to clash with 

the old perceptions and embryonic 

state of russia’s regulatory system. 

the global economic crisis has 

identified that russia is not selfsufficient 

in its ability to raise 

capital and that it urgently needed to 

improve its financial regulations and 

corporate governance in order to alter 

its global financial image and bolster 

investor confidence. For example, 

foreign shares still cannot be listed 

on the russian stock exchange 

and there is no law against insider 

trading. While very few would 

say that these goals are achievable 

in the immediate short-term, the 

open acknowledgement of this 

ambition is the first step in driving 

the necessary structural reforms. 

indeed, since the crisis, there is 

evidence of russia moving away from 

relying purely on exports of natural 

resources (oil, minerals, agriculture, 

etc) to drive the economy, with 

prime Minister Vladimir putin 

actively seeking to attract foreign 

investors to drive future growth. 

the recent Financial times 

special report investing in 

russia confirms the extent of 

opportunities which exist in the 

country, noting that senior ➜ 


Special report | Guernsey Russian and Eastern European Financial Forum 

➜ 

officials are getting the message 

out that russia is not just open to 

investment but actively courting it. 

this more outward-facing 

approach, combined with the 

underlying strengths of russia’s 

economy (it is rich in land and 

natural resources and has a 

large and increasingly affluent 

population) and a relative lack of 

competition for deals in russia, 

‘A number of foreign 

strategic players are 

entering the region.’ 

makes it an attractive destination for 

foreign capital, provided investors 

understand the practicalities and 

can overcome the inherent reticence 

related to investing into the region. 

The most pressing issues for Russia 

and private equity 

private equity is still in its infancy in 

russia and there is no doubt that the 

legacy of overnight capitalism and the 

instant deregulation of statecontrolled 

industries remains 

apparent. 

as part of russia’s drive towards 

a knowledge-based economy, putin 

created the russian Venture company 

(rVK) in 2006 in order to stimulate 

innovation in the economy. this 

fund operates through private-public 

partnerships that take the form 


of private venture capital funds – 

49% of the capital is contributed 

by rVK and matched by 51% 

from private investors. However, 

reports indicate that little private 

capital has been found and the state 

remains the dominant player. 

in contrast though, the growth 

of the consumer sector, the 

agricultural/land-based investment 

opportunities and the sheer size 

of the economy ensure that russia 

is simply too big to ignore - with 

data from preqin showing that 

there are 14 russian-based fund 

managers currently fundraising. 

a number of foreign strategic 

players are entering the region and 

established fund managers like 

Baring Vostok are bringing their 

expertise to the country. Similarly, 

the established players in russian 

finance, including the investment 

arms of the larger russian Banks such 

as alFa and VtB, are establishing 

investment funds and bringing 

foreign capital to the region. 

With relatively low competition 

in the market and with experienced 

managers in short supply, the 

opportunity to achieve a high 

margin on investments, as russia’s 

economy continues to develop, 

is likely to encourage more fund 

mangers to look to russia. 

However, the ability to exploit 

opportunities is reliant on specific 

knowledge and expertise as well 

as being well-positioned to be 

a part of the creation phase. 

‘the importance of having 

solid expertise on the ground to 

help navigate through the issues 

in a jurisdiction like russia 

has been demonstrated in the 

structures that we have seen 

succeed,’ said advocate Boyce. 

‘While the structuring, regulation 

and investor relation elements 

can be conducted externally, the 

investment process which encounters 

issues relating to ownership 

and bureaucracy, must involve 

considerable on the spot input.’ 

the trials and tribulations of the 

economic crisis have reminded 

investors that they must not only 

understand the asset class they 

are investing in, but also the 

intricacies of the particular assets. 

Hence a need for managers to be 

able to demonstrate this expertise 

is paramount and a physical 

presence of some sort in russia is 

almost fundamental to success. 

Understanding cultural 

differences is also of importance 

when working in russia. 

‘From my own personal experience 

of living and working in russia, you 

really benefit from having a local 

presence and taking the time to build 

a personal relationship with clients. 

our culture is to immediately get the 

laptop out and start working through 

a presentation – that won’t work in 

russia - your business partner wants 

to get to know you as a person first 

and then over time the business side 

will flourish,’ said Mr phillips. 

Power of relationships and 

adding value 

Mr Davy believes that the 

development of russia has by and 

large been good news for Guernsey 

and for ipes. 

‘We have recently secured a 

new russian Healthcare fund to 

add to our existing portfolio of 

russian business which includes 

the various funds of Baring Vostok 

capital partners,’ he said. 

‘other russian enquiries have been 

bubbling for a long time and following 

a visit to russia to meet both clients 

and prospects, you really begin to 

understand the russian approach. 

‘like many cultures and in many 

business forums, meeting people 

face to face is key to developing 

the relationship further. telling 

people about your business and 

about Guernsey as a jurisdiction 

goes a long way to cementing 

relationships and, more importantly, 

it allows the fund manager to 

make an informed decision 

about which partner and which 

jurisdiction is a good fit for them.’ 

on why they chose Guernsey, 

director of investor relations for 

Baring Vostok, David Bernstein, 

whose primary role is facilitating 

direct communication with existing 

and future investors, believes it is 

due to a combination of factors. 

‘it comes down to the relationship 

and one’s experiences with the 

people, their professionalism 

and most importantly their 

understanding of the context of 

how we do business, in particular 

taking due time, being responsive 

and flexible to adapt to our needs.’ 

carey olsen has also seen 

increased business for its Guernsey 

office coming from russia. 

‘Guernsey is attractive largely 

because of its reputation. as

ussia strives to be a mainstream 

investment destination, it will seek 

and comply with the regulations 

of the well established financial 

centres,’ said advocate Boyce. 

‘the challenge in bringing 

business to the island is two-fold. 

Fund managers need to be able and 

willing to provide the information 

needed to satisfy Guernsey’s robust 

regulatory requirements and equally, 

as a jurisdiction, we need to be able 

to adapt to the needs of russianbased 

funds without compromising 

our regulatory integrity.’ 

Mr Bernstein agrees that reputation 

is important for investors and that 

Guernsey has a reputation as a 

jurisdiction that takes compliance and 

anti-money laundering very seriously. 

this is particularly important 

for funds looking to attract 

foreign investors as they prefer 

the association with Guernsey, 

since it helps to overcome the 

nervousness often associated 

with russian investments. 

‘to be successful in taking 

advantage of the opportunities 

available we need to make sure that 

we get the Guernsey brand known 

and understood and this includes 

reinforcing the message that the 

island offers good governance and 

robust yet pragmatic regulation. 

Guernsey Finance is focussed on 

raising awareness of the island 

and its strong reputation while at 

the same time facilitating business 

opportunities for the rest of the 

team who we are working with very 

closely,’ said peter Niven, chief 

executive of Guernsey Finance. 

The threat – or is it just propaganda? 

there is much talk these days about 

the eU aiFM directive and the impact 

which it might have on Guernsey and 

other offshore jurisdictions. there is 

no question that jurisdictions within 

the eU are ramping up their 

marketing campaigns - notably 

ireland and luxembourg are 

promoting themselves as the next 

jurisdiction for investment business. 

like Guernsey, they are targeting 

russia and we have seen a russian 

prospect fall away from our Guernsey 

pipeline as a result, it seems, of 

extensive relationships between the 

respective russian and luxembourg 

ambassadors. the lobbying is at the 

highest level it seems,’ said Mr Davy. 

Mr phillips said that the external 

competition proves the need to be 

proactive to ensure Guernsey meets 

the needs of investment managers 

going forward and that this would 

be on of the key aims of GreeFF. 

‘Guernsey has a very strong offering 

and i am confident that the island will 

continue to benefit from the growth of 

the russian economy. We are hoping 

to work with Guernsey Finance to 

take a delegation to russia next year, 

Case Study: Baring Vostok Capital Partners 

Baring Vostok capital partners is one 

of the leading private equity houses 

operating in russia and the ciS. the 

Baring Vostok private equity Funds 

have invested over $1.2 billion in 54 

companies since 1994, and currently 

have committed capital of $2 billion 

for new investment. 

the Funds’ portfolios are diversified 

among financial services, oil and gas, 

consumer products, 

telecommunications, and media. 

Since 2005, for five years in a row, 

Baring Vostok capital partners has 

been voted ‘russian private equity 

Firm of the Year’ by readers of private 

equity online and private equity 

international in their annual Global 

private equity awards. 

During a recent interview with 

David Bernstein, Director of investor 

relations at Baring Vostok, a number of 

subjects were discussed including on 

why russia is showing signs of greater 

activity than other jurisdictions; 

“its down to opportunity” said 

Bernstein “organised private equity is 

still relatively under-developed in 

with the aim of expanding our contact 

base and developing a number of 

new opportunities. russia looks 

set to continue to grow, and we’re 

certainly bullish about the Bear.’ 

GreeFF can be contacted at 

guernseyrussianforum@yahoo. 

co.uk or search for Guernsey 

russian Forum on linkedin. 

russia and there are only a small 

number of private equity Funds with 

institutional investors. Hence new 

fund managers are trying to set up or 

spin out”. 

“at a macro level, there are some 

foreign strategic investors who 

understand that there is plenty of 

opportunity in russia, which offers 

higher growth, richer margins and less 

competition than their home markets. 

once investors can get over the initial 

fear of investing in russia then they 

can open themselves up to the smart, 

energised business entrepreneurs that 

can create wealth for them”. 

“We believe russia is in the middle 

of a 30-40 year transition from a 

completely state-controlled economy 

to one that resembles an open, market 

economy. there are new market 

segments and growth opportunities 

which make it ideal for investment”. 

“We chose Guernsey because of its 

reputation for compliance and due to 

our high level of satisfaction with our 

service providers there. 


New offering to 

help fund retirement 

An unusual addition to the island’s pension provision 

options is expected to prove popular for Sydney 

Charles Financial Services Ltd. 

The company has just launched an innovative Rats 

(Retirement Annuity Trust Scheme) which gives members 

a multi-choice of fund managers. It has coupled this with 

reduced annual management charges and free transfer 

into it from existing schemes. 

Sydney Charles has brought together Guernsey fund 

providers Cenkos Channel Islands and Spearpoint with 

leading UK specialist asset managers, Williams de Broë. 

‘We are keen to ensure that the investment platform on 

offer is as broad as possible,’ said Sydney Charles Chairman 

Philip Lepp. 

Founded as an insurance business, Sydney Charles recently 

expanded into financial services in response to demand 

from clients. 

‘As far as we can tell, our Rats scheme is the only one of its 

kind and we believe that its greater fund diversification 

should provide excellent potential for investment growth,’ 

said Mr Lepp. He pointed out that strategies from multiple 

managers are a rare offer, and believes that by working 

with these leading local fund providers, anyone taking out 

this type of scheme has an advantage over those with a 

single manager. The fund’s trustees are Provident Financial 

Services. ‘We are delighted to be working with such 

� Greater fund diversification 

� Multi-choice of fund managers (Cenkos/Spearpoint/Williams De Broë) 

� No additional charges from Sydney Charles for incoming pension transfers 

� Optional discretionary management 

� Suitable for corporate, employed, self-employed and individuals 

� Designed specifically for Guernsey residents 

Contact Greg Gettings or Andrew Metcalf on 739970, 

or email greg.gettings@sydneycharles.co.uk or 

andrew.metcalf@sydneycharles.co.uk 

Licensed by the Guernsey Financial Services Commission 

for Insurance and Investment Business 

prestigious strategic partners,’ he added. 

He explained that the tax-efficient scheme, designed 

specifically for Guernsey residents, has a large amount 

of flexibility making it suitable for corporate members, 

employed or self employed workers and individual 

investors. ‘I think people appreciate the transparency and 

the fact that we give them as much investment choice 

as possible. We are also conscious of today’s market and 

have coupled what we believe is an innovative offer with 

reduced charges,’ he concluded. 

About Sydney Charles 

The company was founded by Philip Lepp four years ago. 

It works internationally in the insurance and financial 

services sectors, including pensions, investments 

and mortgages. 

Insurance services range from standard policies such 

as employers’ liability and professional indemnity, to 

more specialised offerings, including kidnap and ransom 

insurance. 

The company takes a particular pride in handling complex 

and unusual requirements and also has a broad, general 

client base. 

The Sydney Charles Retirement Annuity Trust Scheme

Special report | Condor Ferries 

on the 

horizon 

It must be disconcerting speaking to an audience already very familiar 

with your company. In the case of Condor Ferries managing director 

Simon Edsall, the September Chamber lunch proved to be the perfect 

platform to address some of the misconceptions about his business and 

his speech gave a valuable insight into one of Guernsey’s most 

important carriers of people and cargo. Jon Taylor reports. 

‘ 

Keep looking at the horizon’ was a 

familiar command from my father, 

who deemed it to be the best way of 

avoiding seasickness as he navigated 

his way through a force six or more during 

another family sailing holiday to Brittany. as it 

turned out, of course, it worked and from that 

day hence, whenever my family has taken an 

adventure via condor, i explain to my children 

that the best way to avoid feeling seasick is to fix 

your gaze upon a stable external reference point 

such as the horizon or some outcrop of land. 

condor representatives are probably 

tired of hearing the travails of passengers 

who’ve experienced the ills of travelling by 

sea, but without condor i probably couldn’t 

afford to get to the continent with a family 

of four. likewise, many chamber members 

wouldn’t receive their produce and goods 

with such regularity and efficiency. 

condor was founded by a Guernseyman, peter 

Dorey but the company was developed by the 

Norman family. Following a rather traumatic 

period operationally in the late 1990s with the 

introduction of condor express, both Guernsey 

and Jersey invited tenders for the provision ➜ 



➜ 

Simon Edsall 

talks with guests 

at the September 

Chamber lunch. 

of passenger ferry services which 

condor won in 1998. it wasn’t an easy 

time for the company and the issues 

remain fresh in the minds of many 

staff. Subsequently the company was 

sold a couple of times to private equity 

firms before being acquired by the 

Macquarie european infrastructure 

Fund in September 2008. Macquarie 

is not a private equity player. the 

funds are owned predominantly by 

pension funds who, by coincidence, 

have very long investment ‘horizons’ 

of their own and look for a steady and 

generally rpi-linked income stream 

to offset their pension liabilities. 

this, according to Mr edsall, 

makes his job a whole lot simpler. He 

doesn’t have to worry about shortterm 

profit maximisation because 

the owners want to sell the business 

in one, two or three years’ time to 

realise a gain. this means condor 

can think about the longer-term 

consequences of its decisions. 

Mr edsall has a supportive 

shareholder, prepared to invest for 

the future. For example, when the 

opportunity came up earlier this year 

for condor to buy condor rapide, 

they had to move swiftly. condor 

10 did not provide the capacity the 


company needed for the St Malo 

route and condor’s shareholder was 

willing to equity fund the multimillion 

pound purchase price. 

Engaging the community 

as the owner of many infrastructure 

type businesses, Macquarie also 

appears to understand the importance 

of community involvement and the 

responsibilities that come with being 

a lifeline operation. condor only 

operates to and from the channel 

islands. its whole focus is therefore 

serving those routes and there are 

no distractions. this means 

condor’s interests are 

aligned and they live or die by 

the service they provide. 

Since Mr edsall became managing 

director of condor just over 18 months 

ago, one of his key tasks has been to 

try to improve the perception of the 

business in the islands. this was 

never going to be an overnight task 

but he aims to listen and engage with 

customers, local residents, politicians, 

the media and other stakeholders. 

‘i think historically condor had 

taken a view just to keep its head 

down and ignore any flak. that 

is not a sustainable position in 

my view even if it does mean we 

have to put our hands up when 

things go wrong. We recognise 

that we must provide services that 

customers want,’ he explained. 

Since last summer condor has 

been running a customer satisfaction 

survey, conducted by an independent 

market research agency, which sends 

out weekly invitations for feedback 

to a sample of passengers. it has 

received over 3,000 responses over 

this period. Mr edsall says that this 

information, blended with other forms 

of feedback, provides invaluable 

guidance for the management as to 

how to improve their services. 

‘it was based on feedback from 

this survey that we decided recently 

to bring forward the departure time 

for Friday afternoon sailings to St 

Malo from Jersey. However, there is a 

small group of weekly commuters for 

whom this was not convenient. it is 

always a difficult balancing act when 

devising a schedule as unfortunately 

we can’t meet the precise requirements 

of everyone. in this case, we have 

reinstated the evening departures until 

christmas while we undertake further 

detailed customer research,’ he said. 

condor also supports a wide range

of events and organisations to boost 

the quality of life and opportunities 

for island residents. For many years 

condor has sponsored the Guernsey 

football team, but this summer it 

decided to support the Quids in Sport 

programme in conjunction with the 

Sports commission. this gave young 

people in Guernsey the chance to 

take part in a wide variety of sports 

for just £1 a session, to encourage 

them to be active during the holidays. 

Similarly, condor sponsors proms 

on the pier, the Sand ace race, the 

town carnival and the Guernsey 

amateur Dramatic and operatic club. 

it also supports individuals such as 

local 16-year-old andrew Bridgeman 

who is a promising laser sailor. 

Mr edsall is full of 

praise for his team. 

‘Naturally a large number of condor 

staff live in the islands and they 

take great pride in the role they play 

as an integral transport provider. i 

can assure you that they have been 

very frustrated during the technical 

problems this summer. and as 

you know, many of them worked 

exceedingly hard during the volcanic 

ash crisis, coming in on their days off 

and doing much overtime to enable 

us to schedule more sailings and help 

travellers reach their final destination.’ 

Supplying a lifeline 

the great majority of goods that 

either come into or out of the channel 

islands travels on condor’s two 

freight vessels. these ferries ply their 

trade day in and day out to ensure 

the shops remain stocked and life in 

the islands continues as normal. one 

topic that is also often overlooked 

by the community is that of the 

contribution condor makes to the 

States in the form of harbour dues. 

For every car, passenger and freight 

vehicle that comes in or out of St peter 

port, condor pays a fee. this amounts 

to well in excess of £2m. each year. 

the company could also argue they 

spend many hundreds of thousands 

of pounds each year promoting 

Guernsey and Jersey as destinations 

to the UK tourism market. tourists 

have a wide choice - and along with 

Guernsey tourism, condor works 

hard to attract visitors to the island, 

bringing their valued contribution 

to the local economy. these efforts 

enabled them to increase passenger 

numbers overall by 10% in 2009 

and they have again experienced a 

respectable increase this summer. 

‘Although Condor is the only operator of car 

ferries to the Channel Islands, it competes with 

the airlines and in particular their 

fly-drive offerings.’ 

although condor is the only 

operator of car ferries to the 

channel islands, it competes with 

the airlines and in particular their 

fly-drive offerings. Mr edsall says 

they constantly monitor the prices 

available on airlines’ websites. 

Containing the costs 

in 2008 the company was subjected 

to wildly fluctuating oil prices that 

were then reflected in their fuel 

surcharge. condor recognised that 

its customers, and particularly 

the island residents, needed more 

certainty in pricing. this led them 

to hedge their fuel requirements 

in May last year and consolidate 

the surcharge into their tariff to 

provide greater transparency and less 

volatility. this hedging has now been 

extended to September next year. 

as a ferry operator, condor has a 

high level of fixed costs - and therefore 

has every incentive to increase 

utilisation of its fleet. During 2009, 

condor introduced short break fares 

to offer lower prices for trips of up to 

two and half days, five days or 10 days. 

all condor sailings have a minimum 

10% allocation of these special fares. 

While condor has been busy 

getting on with the business in 

hand, it is also aware that the States 

of Jersey and Guernsey launched 

a joint consultation on the car 

and passenger ferry market this 

summer, with views sought on a 

number of issues. although the 

results of that consultation are 

awaited, condor would argue that 

the current regime works well. 

‘the market is competitive 

and we have a Memorandum of 

Understanding with the States 

of Guernsey that sets out various 

obligations including the minimum 

frequency of service, the vessels to be 

used and a restriction on any increase 

in our maximum fares without 

prior approval,’ said Mr edsall. 

the islands do operate an ‘open 

seas’ policy and condor does not 

have an exclusive position. Barriers 

to entry are not that high and this has 

been borne out by the introduction of 

new operators on the southern route 

in recent years. these newcomers 

have gone the way of the horizon 

and condor is proud that it’s still 

an integral part of the channel 

islands’ transport network. ➜ 

Condor managing 

director Simon 

Edsall talks to 

guests at the 

Chamber lunch 



Condor Rapide will undergo further 

upgrades this winter including to her 

Club Class lounge, some seating and the 

installation of a passenger lift. 

➜ 

the combined effect of competition 

and the threat of competition 

is therefore sufficiently strong 

and Mr edsall believes this is 

reflected in condor’s pricing. 

all this must be considered 

when assessing the need for any 

additional regulation. regulatory 

solutions must be proportionate 

and avoid adverse impacts on 

fares and levels of investment. 

‘enhanced regulation from where 

we are today is bound to add to the 

costs. the Jcra in Jersey has been 

quoted estimating annual costs of 

between £100,000 and £250,000. this 

is from the regulator’s point of view 

and does not include the additional 

burden on the company itself. 

additional regulation is also likely 

to lead to a loss of flexibility in being 

able to respond to market conditions 

or make capital investment,’ he said. 

condor Ferries, like any business 

operating in Jersey, is already subject 

to the competition law operating in 

that jurisdiction and is overseen by 

the Jcra. the question therefore has 

to be asked whether further regulation 

and the resulting costs will really 

be of a net benefit to consumers. 

Navigating the future 

Mr edsall also addressed the 

issue of passenger complaints. 

‘We have obviously had our fair 


share of technical problems this 

summer with the fast craft. although it 

might not be immediately obvious, the 

purchase of condor rapide in place 

of the much smaller condor 10 has 

paid dividends in terms of resilience. 

We now have a fleet of three, more or 

less identical, ferries that allows us to 

move them around to help minimise 

the disruption to our passengers.’ 

condor rapide will undergo further 

upgrades this winter including to 

her club class lounge, some seating 

and the installation of a passenger 

lift. the company will be spending 

more money on the ships during this 

winter, both on the technical front 

and also the interiors. to improve this 

experience, Mr edsall says condor 

needs the help of the port owners. 

Much of the port infrastructure is 

limited in size and some of it quite 

old. there may not be much that 

can be done to increase the footprint 

of the ports but condor is keen to 

work with the harbour authorities 

to improve layout and vehicle flows 

as well as see new investment in 

some of the physical assets. 

in the current economic climate, 

there may be a tendency to see harbour 

dues as an “easy” source of income to 

increase above the cost of living. But 

harbours are a strategic asset just like 

our need for runway refurbishments 

and they can’t be seen as a cash cow. 

they demand long-term investment. 

Guernsey has a stated aim to double 

revenue from harbour dues from 

£1.8m. to £3.6m. this has potential 

severe repercussions for trade through 

the ports. another jurisdiction 

not far from here has increased its 

harbour dues year on year, while 

airport dues have remained flat. 

Jersey is currently looking to 

bring the management and strategic 

control of its harbours and airport 

under a single board and senior 

executive team. this, as far as 

condor is concerned, is a positive 

step that will allow efficiencies to 

be realised and for transport links 

to be considered holistically. 

condor operates on a commercial 

basis without funding or subsidy. 

indeed, it is a large contributor to the 

States’ coffers. i would suggest that 

whilst condor doesn’t always get it 

right, it serves a vital role as an integral 

part of the local community. as such, 

we should perhaps look beyond the 

horizon and the issues we have with 

the service and consider what our 

community would be like without it.

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coMMeNt | Goods and sales tax 

By any 

other name 

Guernsey’s States recently rejected calls for the 

introduction of a goods and sales tax. However, in 

some circumstances, we may already be incurring 

VAT unnecessarily as Graham Parrott, tax partner, 

and Poppy Williams, assistant tax advisor, at Ernst 

& Young LLP report for Contact. 

although we do not 

have any form of 

value added tax (Vat) 

in Guernsey at the 

moment (and just to be clear Jersey’s 

GSt is just another name for the 

same thing), we do experience 

this indirect tax indirectly. 

a number of UK-based High 

Street stores charge us the same 

price as customers in the UK. the 

difference is that the additional 

17.5 per cent added to the price of 

what we buy, soon to be 20 per cent, 

is kept by the retailer rather than 

handed over to the UK exchequer. 

and it is perhaps ironic that whilst 

there is nothing we can do about 

the additional cost suffered here in 

Guernsey, other than perhaps by 

voting with our feet, it is still possible 

to recover some of the ‘real’ Vat we 

suffer in the UK. this article looks at 

the rules which enable us to do so. 

although Guernsey sits outside 

of the eU for Vat purposes, Vat 

still affects businesses in the 

island, due to their frequency of 


trade with the UK. recent changes 

to the so-called ‘place of supply’ 

rules will have an impact on 

suppliers of services established 

in Guernsey and, by consequence, 

customers in the UK. equally, the 

changes will affect purchasers of 

services established in Guernsey. 

there are no such changes to the 

place of supply rules for goods and 

so UK Vat may still be incurred. as 

noted above, there are schemes and 

claim options in place to recover the 

UK Vat if incurred by a business or 

individual located outside the eU. 

Place of supply of services rules 

From 1st January 2010 the place of 

supply rules changed such that the 

general rule for services supplied 

to business customers are treated as 

subject to Vat where the customer 

belongs (services supplied to non 

business customers remain taxable 

where the supplier belongs). these 

changes mean that the instances of 

Guernsey businesses purchasing 

services subject to Vat will be 

reduced. certain exceptions to the 

general rule still exist: for example, 

land related services, which are 

subject to Vat where the land is 

situated. equally, the vast majority 

of services supplied by Guernsey 

businesses will not carry any Vat. 

UK customers receiving supplies of 

services from Guernsey businesses 

will, for the most part, be required 

to self-account for Vat on the 

services under the ‘reverse charge’ 

mechanism, where business charge 

themselves Vat but may recover this 

under the rules that normally apply. 

13th directive claims 

if eU Vat is incurred by a Guernseybased 

business, it can be recovered 

through a 13th directive claim. this 

allows businesses in most non-eU 

countries to obtain a full Vat refund 

of any Vat they have paid on goods 

or services. certain conditions must 

be met before a claim can be made. 

Vat can only be recovered through 

a 13th directive claim if it directly 

relates to business supplies; the

claimant must not be Vat registered 

(or liable to be Vat registered) in the 

UK and they must have no business 

establishment within the UK or 

any form of eU based residence. 

Furthermore, the claimant must make 

no taxable supplies in the UK. the 

claim itself must be made within 

six months of the end of the year in 

which the Vat was paid. in order 

to reclaim the Vat a Vat65a form 

must be completed and proof of the 

purchase must have been retained 

in the form of a correctly completed 

invoice. the first time a Guernsey 

business opts to make a 13th directive 

claim a certificate stating that the 

business is registered for business 

purposes must be provided to HMrc. 

Retail Export Scheme 

the retail export Scheme (reS) 

exists to allow those outside the eU 

to recover Vat paid on goods. in 

addition, the reS allows traders to 

zero rate goods when sold to non-eU 

residents. only certain goods are 

eligible to be bought under the reS 

‘In these times of financial constraint, if this is 

relevant to you, it is important to make sure you 

have not incurred UK VAT unnecessarily.’ 

and the reS may only be used if 

certain conditions are met; the export 

must occur within three months of 

when the goods were purchased, the 

relevant forms must be completed at 

the point of sale and the individual/ 

business being refunded must send 

proof that the refund is allowed to the 

trader. traders selling goods are under 

no obligation to enter the scheme; 

they also have the option of excluding 

certain goods from the scheme. 

if goods are going to be purchased 

under the scheme a refund document 

must be completed when the sale 

takes place. the trader should provide 

a Vat407 form or, in its absence, an 

approved invoice may be used if it 

is signed by both parties. the form 

or invoice must be stamped on exit 

from the UK, where occasionally the 

goods will be examined and then HM 

revenue and customs (HMrc) will 

return the approved form to the trader 

who, in turn, will issue a refund. 

So, if you as an individual buy 

goods from the UK, you may well be 

able to recover the Vat. You should 

check with the retailer. a business 

here can recover Vat on goods 

and services, provided the relevant 

conditions are met, under the 13th 

directive, whilst most services 

should no longer suffer Vat. 

in these times of financial 

constraint, if this is relevant to you, 

it is important to make sure you have 

not incurred UK Vat unnecessarily. 

and whether we will introduce such 

a tax in Guernsey is for another day. 


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30 

CELEBRATING 

YEARS 

IN GuERNSEY 

The Independent Trust Professionals 

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PO Box 336, Anson Court, 

La Route des Camps, 

St Martin, Guernsey C.I. GY1 3UQ 

T: +44 (0)1481 234200 

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E: info@mercatortrust.com 

www.mercatortrust.com

Sector UpDate | Regulation & Compliance 

Under 

scrutiny 

Unnecessary red tape or a vital weapon in the global war on 

terror and organised crime? Whatever your views, anti-money 

laundering and the countering of the financing of terrorism 

(AML) legislation is now never far from the thoughts of those 

doing business, whether it be in Guernsey or further afield as 

Carey Olsen senior associate Richard Field reports. 

this area of law has 

developed relatively 

swiftly and continues to 

evolve on a seemingly 

daily basis, adapting to new 

challenges posed by increasingly 

sophisticated criminal activity, the 

fallout from the global financial crisis 

and the ongoing political turmoil 

in various parts of the world. 

it is tempting to view aMl as 

a necessary evil and there are 

undoubtedly elements of the process 

which frequently appear to be 

overkill - both to the client and the 

regulated business. However, aMl 

has become a byword for legitimacy 

and a robust aMl regime is fast 

becoming a benchmark against which 

investors are judging economies (at 

least in part) on the world stage. 

Given that the dust is now 

settling following the visit of the 

international Monetary Fund (iMF) 

inspectors to Guernsey earlier this 

year, it seems appropriate to review 

how Guernsey is adapting to changes 

in the international arena and the 

challenges it currently faces. 

Current issues 

Despite the effects of the global 

financial crisis, Guernsey has 

maintained its position in the 

market place and its aMl regime 

is widely regarded as robust. ➜ 



➜ 

the iMF inspection focussed on 

testing the stability of the finance 

industry generally, but its remit 

did include a detailed review of 

the aMl regime. the findings are 

expected to be released shortly 

and are eagerly anticipated. 

in recent times there has been a 

global focus on maintaining stability 

in the financial sectors, primarily 

through the use of regulation. For 

example, the UK government are in 

the consultation phase of introducing 

a prudential regulatory authority 

(pra) and a consumer protection 

and Markets agency (cpMa) as part 

of an overhaul of its financial sector. 

Guernsey has recognised the 

importance of this trend, as well 

as the growing role of the eU in 

world affairs. While the standards 

recommended by the Financial 

action task Force (FatF) are of 

global importance, and indeed it is 

against this standard that Guernsey 

has aligned its own controls, it is 

vital that Guernsey also has regard 

to the eU’s own standards. 

While not directly applicable 

to Guernsey, they are nevertheless 

the yardstick against which a 

significant number of our clients 

are being measured and against 

which the island will be measured 

should it wish to do business in 

europe in the future. Significant 

progress has been made in recent 

years and the latest changes 

proposed by the Guernsey Financial 

Services commission (GFSc) 

will assist in keeping Guernsey 

at the forefront of this process. 

change has been necessary to 

keep pace with developments on 

the international stage. Greece has, 

in recent times, been removed from 

the list of jurisdictions whose aMl 

controls are considered to be of an 

equivalent level to those in Guernsey; 

this is an indicator of the effects that 

financial instability can have on 

the international reputation of an 

economy. it shows the need to adapt 

to changing market conditions as the 

political wind changes direction. 

the Financial intelligence Service 

(FiS) reports that there has been 

a 20% increase in the number of 

suspicious transaction reports (Strs) 


made in 2009 compared to 2008. the 

majority of these are in the arenas 

of fraud, false accounting and tax 

and are submitted primarily from 

the fiduciary and private banking 

sectors. an increasing number of 

Strs involve cross-border issues. 

the increase itself is not 

‘Change has been necessary to keep 

pace with developments on the 

international stage.’ 

surprising, given the growth of 

business in some sectors, and the 

higher levels of knowledge of aMl 

issues on the island. However, it 

is important to recognise that in 

the face of sophisticated methods 

of money laundering, there is a 

need to remain vigilant at all times 

and to continue to maintain and 

develop compliance systems. 

legitimacy and transparency come 

at a price; the cost of implementing 

the aMl requirements are not small 

and the impact on the growing 

number of businesses caught 

by the legislation should not be 

underestimated. the risk-based 

approach taken by the GFSc does 

give some scope for manoeuvre 

and allows businesses to be 

managed in an appropriate way 

within the legislative framework. 

the legislation in relation to UN 

and other international sanctions 

however, which has direct relevance 

to Guernsey, is rather more onerous. 

Sanctions were introduced as a 

public policy means of expressing 

international condemnation of 

certain behaviour, predominantly the 

organisation and funding of terrorism 

by sovereign states, organisations 

and individuals. Both the GFSc 

and the law officers of the crown 

have made it clear that Guernsey 

businesses should adhere to the 

restrictions imposed by the lists 

and that a strict liability policy will 

apply in the case of any breaches 

that may occur. in the UK, one of 

the major banks was recently fined 

£5.6m for not having systems and 

controls in place to prevent breaches 

of the UK sanctions legislation. 

this all demonstrates that it is vital 

for businesses to have procedures in 

place for monitoring adherence to the 

sanctions regime in addition to those 

covering the aMl requirements. 

While there is something of a tension 

between the two approaches, the 

fact remains that in order to do 

business on the world stage, our 

systems need to match the standards 

set on an international level. 

the Guernsey regime has 

withstood the challenges thrown 

at it to date by keeping abreast of 

developments and adapting the 

legislative framework as necessary. 

Recent changes 

Both in preparation for the iMF 

visit, and in response to the 

recommendations received, 

Guernsey’s legislation has been 

updated. a number of these 

changes were minor. However, 

the major areas of note were: 

the introduction of a requirement 

for regulated firms to screen 

all potential employees 

the repeal of the existing 

Money laundering (Disclosure 

of information) laws for 

Guernsey, Sark and alderney 

the removal of the ability for 

financial services businesses 

to treat the source of funds as 

being verification of identity 

for low risk clients 

the extension of the tipping off 

provisions within the legislation 

the introduction of amendments 

to the introduced business provisions 

for intra-group introductions 

the inclusion of postage stamp and 

bullion dealers within the regime

the inclusion of accountants, 

auditors and insolvency practitioners 

(to the extent they were not already 

covered) within the regime. 

one may wonder whether criminal 

masterminds would contemplate 

laundering their ill-gotten gains 

through the medium of postage 

stamps but it is nevertheless a real 

risk, given the portability of the 

items themselves. the frequency 

of transactions involving bullion in 

Guernsey has brought the dealers 

into the aMl fold (as it is not just 

legitimate investors who have sought 

to protect their asset bases during the 

recent crisis), joining the remaining 

accountants, auditors and insolvency 

practitioners who were previously not 

covered. this “spreading of the net” 

is to be expected as criminals utilise 

new variants of old techniques to 

disguise the origins of their plunder. 

the new provisions are all 

designed to strengthen the regime 

and close a few of the potential 

loopholes that previously existed. 

there will, no doubt, be further 

changes to be made in future but it 

is to be expected that these will be 

directed at specific industries, or 

problems that arise, rather than any 

wholesale reforms of the system. 

Summary 

Guernsey’s aMl regime can, on the 

one hand, be viewed as a burden - an 

unnecessary barrier to doing business 

which would otherwise be done more 

swiftly and at less expense. However, 

this view ignores the reality of the 

global marketplace in which we 

operate and the framework in which 

the world’s leading economies are 

either operating or working towards. 

it also omits to consider the volume of 

business that is directed to Guernsey 

because of the strength and reputation 

of Guernsey’s regime and the desire of 

many businesses to be seen to transact 

through recognised jurisdictions. 

care should be taken however, 

to ensure that having raised the 

bar to distance itself from some 

historically jaundiced views of the 

offshore world, this is not detrimental 

to businesses in Guernsey. 

Guernsey has the infrastructure 

to attract further business and 

to maintain its position in the 

marketplace; the challenge for 

Guernsey in the future will be to 

ensure that it remains responsive, 

flexible, but also robust. 



a fast track to 

effectiveness? 

Robust regulatory partnerships could be the quickest 

and easiest way to effective fund administration. Paul 

Everitt, managing director of Fund Corporation of the 

Channel Islands explains more. 

Paul Everett, Managing Director of 

Fund Corporation. 

the fund management landscape 

has been shifting for a while now. 

Funds face a myriad of challenges, 

the prominent being; raising capital 

from overly cautious investors and navigating 

increased regulatory demands due to antimoney 

laundering reactions to terrorism and 

the recent market over-leveraging and short 

selling. investments have to be worked harder 

and regulations are more difficult to adhere to. 

this means that promoters are finding it 

hard to get funds off the ground and existing 

funds are finding it harder to fund raise and 

deliver returns. Because of this, fewer funds 

are launching and existing funds are faltering. 

How can the administration industry 

influence and support positive growth in this 

changing landscape? What services should 

be offered and how should they be priced? 

the best administrators are becoming more 

agile and pragmatic when it comes to meeting 

the needs of fund stakeholders. effective 

relationships are the cornerstone of success. 


Networking stakeholders 

there is a shift in the dynamic between all 

stakeholders in the fund industry; promoters 

like to deal with counterparties who might have 

introductions to sources of capital or solutions 

for difficult portfolio investments; promoters 

have to work closer with administrators to make 

sure they adhere to new regulations; and even 

investors can require additional measures from 

administrators to provide security and risk 

analysis about their investment decisions. 

Fund administrators can add value and 

provide the necessary glue to network parties to 

establish the most effective solutions. Gone are 

the days where effective fund administration 

meant just ‘getting the work done’ and being 

as unobtrusive as possible. a collaborative 

approach can yield positive results. 

Partnering with regulatory bodies 

the biggest positive influence an administrator 

can have on a fund is in helping to navigate 

complex regulatory issues. Solving these can 

mean funds are launched quicker or existing 

funds can continue to deliver returns. 

crucial to the fund administrator being 

effective in this new collaborative approach is 

its relationship with its relevant regulator; an 

effectively run, experienced and open 

administrator can develop clear channels of 

communication with regulators that can be 

leveraged in all challenges whether clarification 

or advice on a particular situation or counsel 

on how to approach a particular regulatory 

issue for optimum chances of success. 

effective administrators will already have 

developed long-standing positive relationships 

with regulators which will now help them 

to differentiate versus the competition. 

administrators can offer regulators deep 

real-life insight into the funds industry which 

can be invaluable. regulators appreciate

a conscientious, process-driven 

administrator who champions 

their profession. Mutual trust 

is built through delivering on 

promises; earning respect; keeping 

all parties informed and seeking 

counsel at any opportunity. 

With so many variations on 

investment vehicles, strategies and 

investor needs, it’s integral that a fund 

partners with an experienced service 

provider with strong corporate 

governance credentials and strong 

links to regulatory associations in 

its operational jurisdictions. an 

effective administrator will be able 

expedite approvals and regulatory 

concerns and inform of changing 

regulatory procedures and updates. 

Fund corporation has been 

working hard to achieve this; through 

‘The biggest positive influence an administrator 

can have on a fund is in helping to navigate 

complex regulatory issues.’ 

our relationship with the Guernsey 

Financial Services commission, 

we recently achieved a “fast-track” 

fund application, largely due to the 

fact that we were able to discuss the 

application openly and honestly 

with them. We also helped a new 

investment management firm to 

quickly obtain its local poi licence; 

in structuring its to-be-established 

group and continuing to work with 

them to plan its new funds platform. 

according to a recent report 

by ernst and Young, value-added 

administration services in the early 

stage of the private equity fund cycle, 

such as assistance in the fund set-up, 

are not often provided. the provision 

of regulatory support is integral to 

this critical stage so the winners 

will be those who have already 

been providing these pillars to their 

service for many years already. 


Special report | Guernsey Finance review 

Flying the flag 

More than 140 senior businessmen and women 

gathered together to hear Guernsey Finance’s end of 

year report and plans for 2011. Katrina Bray reports. 

Michael Foot 

presents at the 


Fiduciary Forum 

in London (25 

February) 

against a complex 

backdrop, Guernsey 

Finance has continued 

to promote the island, 

its attributes and its expertise 

to jurisdictions near and far. 

‘there has been some not so good 

news over the last year. the economic 

crisis, the reduction in business flow, 

the downturn in markets and all 

that comes with that,’ said Guernsey 

Finance chief executive peter Niven. 

‘in addition we have the burden 

of regulation, the uncertainty of 

Zero 10, the eU breathing down our 

necks. We are continually in the 

spotlight and our job is not easier 

just because of the white-listing.’ 

Guernsey has seen mixed fortunes 

- bank deposits down by £40bn, 

funds under management at record 

levels of £224bn and placing first 

in europe and fourth in the world 

for the captive insurance industry. 

‘We need to make sure that we 

are marketing Guernsey and our 

expertise so that when the upturn 


does come, people know that we are 

still open for business and the depth 

and breadth of expertise that we 

have always had,’ said Mr Niven. 

Spreading the word 

in 2010, Guernsey Finance has 

attended more international 

conferences than ever before 

targeting the fiduciary, fund, captive 

insurance and pension industries. 

‘We are rubbing shoulders with 

our competitors to let them know 

we are still here and we are also 

meeting existing and new introducers 

of business into the island. We are 

getting the message across and 

getting it across very forcefully.’ 

Utilising its members, Guernsey 

Finance secured coverage in dozens 

of publications including the 

Guardian, the independent, private 

client practitioner, icFa and Step 

Journal. For the 12 months from June 

2009, the value of Guernsey-supplied 

coverage had an advertising value 

equivalent of £8.3m. with Guernsey 

Finance generating £1.1m. of that. 

as well as promoting the island 

to the more mainstream financerelated 

industries, Guernsey 

Finance has also been identifying 

new niches in the market place. 

‘Niches where we can go in early 

and push against and then open doors.’ 

in September, Guernsey Film, 

a local business group that aims 

to promote the wide range of film 

financing expertise in Guernsey, held 

its first event in london which was 

attended by 75 professionals from 

the film industry and their advisers. 

Connecting with the world 

it is also promoting the island in 

new jurisdictions. at the end of the 

summer Mr Niven went to Beijing 

and Shanghai to raise the profile of 

the island and chief Minister lyndon 

trott is due to join them for the 

next visit to meet officials and sign 

a memorandum of understanding 

with the Shanghai Financial Services 

commission. a chinese delegation

is due to visit shortly to sign a joint 

tax exchange information agreement. 

Guernsey Finance, together 

with commerce & employment 

Minister carla McNultyBauer, has 

just returned from its rescheduled 

volcanic ash cancelled trip to Delhi 

and Mumbai. this coincided with 

news from Jersey that they will be 

establishing an office in india at some 

stage in the near future following 

the opening of its Middle east office 

which is due late 2010/early 2011. 

a small group of Guernsey 

Finance members has also set up 

a group to look at opportunities 

in russia and a trip is planned for 

2011. looking further ahead South 

africa, luxembourg, Holland and 

Switzerland are also on the radar. 

Guernsey Finance’s 2010 

activity ends with a rebrand of 

the Guernsey brand which will 

include replacing its ‘the symbol 

of international finance’ strapline 

with ‘international Finance centre’ 

A new year and new challenges 

With 2011 just weeks away, Guernsey 

Finance is already making plans. 

‘We will still be dealing with the rump 

end, the long tail of the downturn 

but there are signs that things are 

looking up,’ said Mr Niven. 

‘With that in mind, what we want 

to do is to capitalise on what we have 

The GF and 

industry team 

exhibiting at 

STEP Asia in 

Hong Kong 

(October 2008) 

‘As well as promoting the island to 

the more mainstream financerelated 

industries, Guernsey 

Finance has also been identifying 

new niches in the market place.’ 

done in 2010 and to do more in 2011.’ 

the three key focuses 

for 2011 will be: 

industry Funding law – Mr Niven 

hopes that this will be a catalyst 

for increased communication with 

industry. ‘We are your servants, we 

are reflecting what you believe you 

should be saying to the marketplace 

and i hope that the industry Funding 

law will help that,’ he said. 

Sector Blue Skies sessions – 

Guernsey Finance plans to bring 

representatives from each sector 

together to discuss the future 

Working with Jersey – Mr Niven 

accepted that this had been discussed 

before but there was now an active 

opportunity. Jersey companies are 

already listed on the Hong Kong 

Stock exchange and it is hoped that 

Guernsey can achieve the same in 

2011. the opportunity is to work 

with Jersey to get channel islandsbased 

funds recognised by the Hong 

Kong Stock exchange. ‘perhaps the 

seeds have been sown and i hope 

that we can do more work together 

and gain the benefits,’ he said. 

on top of this Guernsey Finance 

will also need to react quickly to 

aiFM should it come to a conclusion, 

Solvency ii and the decision on Zero 

10 to get the message out. it will 

also continue to showcase Guernsey 

at conferences around the world, 

with MipiM, BiBa, Brokerexpo, 

BVca africa and Superreturn 

Me all in the mix for next year 

it is also in the process of looking 

for a deputy chief executive 

and technical adviser. 

‘it’s going to be quite daunting 

but as a team we are looking 

forward to it,’ said Mr Niven. 



the perfect 

In the world of compliance and regulation Brian G 

Horsepool, managing director of Active Compliance 

Services Limited, believes it’s a challenge balancing 

the requirements of all involved. 

in a perfect world there would be 

no need to measure compliance 

with regulations and no 

requirement for compliance 

officers. Financial services 

companies would operate fully in 

line with all laws and regulations, 

and company directors would 

manage their businesses without 

any oversight from regulators. 

thankfully for the compliance 

officers amongst us, there is no 

such thing as the perfect world, 

certainly not in the variety of firms 

licensed to conduct financial 

business here in Guernsey (and 


indeed elsewhere). Where would 

we all be without the local regulator 

the Guernsey Financial Services 

commission to keep us all in order? 

the GFSc has a tough job. as 

the financial world has become 

increasingly complicated, with the 

resulting severe problems which have 

surfaced, the regulations have evolved 

significantly and the expectations 

have grown on the regulators to 

police the financial services providers 

more robustly. the days of the light 

touch internationally are sadly long 

gone, and Guernsey is no different. 

the island is under severe pressure 

and scrutiny from a wide variety 

of governmental and international 

bodies, including the iMF, oecD, 

FatF, eU etc, and adherence to 

recognised international standards are 

essential. this brings a commensurate 

emphasis on cooperation, disclosure 

and commonality of regulations, 

including rules to prevent money 

laundering and financing of terrorism 

which have become one of the highest 

priorities at the present time. 

all of this would be easy if licensed 

entities had proper procedures and 

controls in place, followed them 

correctly, amended them when

world 

regulations change, and ensured 

staff are adequately trained to 

understand the reasons why the rules 

and controls are in place. Sadly this 

is not always the case (thankfully 

for those of us who are compliance 

and regulatory consultants!). 

Most licensed businesses fully 

understand the need for regulations 

and have introduced suitable 

procedures and training to ensure their 

business is operating to acceptable 

standards. these businesses may 

slip up occasionally, but generally 

any failings are minor and can be 

rectified quickly without undue 

problems. these firms do not 

require undue scrutiny or heavy 

oversight from the regulators, 

with the original light regulatory 

touch being more than adequate. 

Unfortunately there are still several 

local businesses which continue to 

ignore many of the basic requirements 

and cannot demonstrate consistent 

adherence to the required standards. 

these are the businesses which risk 

falling foul of the regulators. this is 

where the compliance officer comes 

in, but where in many businesses 

further problems can arise. 

ideally the compliance officer is 

employed by the business to assist 

the directors and management in 

introducing adequate procedures, 

then ensuring staff follow the 

procedures at all times. this will 

involve the compliance officer 

running occasional spot checks on 

key aspects of the operation and 

controls in place, ensuring suitable 

training is in place, but otherwise 

the compliance officer will not get 

involved in carrying out operations, 

processing of transactions etc. 

Some compliance officers do 

however tend to get sucked into the 

depths of the operation, which can 

and does often cause problems for 

the business, creating duplication of 

work, bottlenecks and delays. this 

is not an ideal practice where the 

effective result can be the compliance 

officer is effectively overseeing 

his own adherence to the rules. 

Sometimes compliance needs to 

trust the other areas of the business. 

any change in the firm’s business 

model, introduction of new services 

etc. will prompt the compliance officer 

to propose amended procedures and 

controls, thus ensuring the business 

continues to operate within the 

applicable rules and regulations. 

this is particularly relevant in 

the constant fight against money 

laundering in all of its guises. 

Guernsey has been operating 

under money laundering control 

regulations for some 10 years now, 

but it is surprising how many firms 

still appear to be confused in the basic 

requirements expected under the 

original 1999 law and subsequent 

regulations, rules and guidance from 

the commission, in particular the 

major overhaul which took place 

in December 2007 and has been 

a significant focus ever since. 

the basics are very simple: identify 

who you are dealing with, verify 

they are who they say there, and run 

some checks and continue to monitor 

transactions to make sure as far as is 

possible that your firm is not being 

exploited by criminals for the cleaning 

up of their dirty money/proceeds of 

crime, or being used by terrorists in the 

financing of their terrorist activities. 

oh, and by the way tax evasion is a 

crime, and is also caught under the 

general money laundering regulations. 

You would have thought that by 

now everyone involved would fully 

understand the requirements, the need 

for adequate due diligence on their 

clients and associates, and would 

be keeping adequate documents to 

demonstrate that everything is in 

order. this is not always the case, 

and all too often we see significant 

deficiencies in this area, which 

not surprisingly is a high priority 

for the regulators, who appear to 

have run out of patience if recent 

events are anything to go by. 

it is hard to criticise the regulators 

in their diligence in trying to ensure 

Guernsey continues to adhere to, 

and can demonstrate adherence to, 

acceptable international standards. 

after all, that is their job. Where they 

can be criticised perhaps is in their 

sometime excessive approach to the 

matter, and seeming determination 

to make Guernsey the best of the 

best, when other comparable 

jurisdictions, including Jersey and 

the UK, do not go quite so far. 

Back to the perfect world. a 

financial world where laws and 

regulations are fair and fully 

understandable, the regulators 

‘Where would we all be without the local 

regulator the Guernsey Financial Services 

Commission to keep us all in order?’ 

oversee the industry with a 

reasonably light touch in general 

but a heavier hand where deserved, 

and the compliance officer’s life is a 

simple one of occasional monitoring 

and fine tuning of procedures as 

required. a world where company 

directors fully understand their 

obligations, and can demonstrate 

their understanding at all times (the 

planned new codes of corporate 

Governance may help in this regard). 

all of this can be achieved 

without an excess of regulations 

provided all parties agree, and then 

adhere to proper standards. We are 

not there yet, and unlikely to ever 

be there, but then, when has the 

financial world ever been perfect? 


YBG News 

a day in the life of 

an event organiser 

9 am 

i head to my home office, read my 

e-mails and reply as necessary. these 

e-mails can be anything from making 

arrangements for current shows, dealing 

with ticket queries, negotiating for future 

events or pr and press enquiries. 

10 am 

i go to the post office to pick up my 

po Box mail and visit the bank 

10.30 am 

in order to keep costs down and due 

to delays experienced in using online 

payment systems, for the time being 

i have to process cheque payments 

for ticket reservations, which can 

be quite time consuming. However 


venue box offices charge between 10% 

and 13% commission, so by avoiding 

that cost i can pass on the saving to 

my customer in the ticket price. 

11.30 am 

on a show day, this is the exciting part! 

i meet the artiste from the airport or 

boat and take them to their hotel. With 

Katherine, Jools and others, they wanted 

to take the opportunity of an island 

tour. it has been my pleasure to show 

them around Guernsey and without 

exception they have been delighted 

with everything they have seen. Marc 

almond in particular said ‘this is like 

a paradise island’. i have to agree. 

4 pm 

on a non-show day, by this time i’ll usually 

be printing tickets, booking flights and 

ferry crossings, as well as undertaking 

bookkeeping and researching new shows, 

venues and events. throughout the day 

there are numerous phone calls to deal 

with, which may be ticket and show 

enquiries or agents discussing travel, etc. 

5 pm 

as everyone else’s working day draws 

to a close, i tend to be answering more 

e-mails whilst checking Facebook for 

messages and any new contact requests. 

i also spend time writing to companies 

requesting corporate sponsorship. these 

events simply can’t happen without 

the support of local businesses. When

YBG met with group member Karen Solway, owner of 

Things To Do Guernsey and organiser of the recent shows 

here of famous performers Katherine Jenkins and Jools 

Holland in order to find out exactly what a day in the 

life of a major event organiser is all about. 

there is an event on that evening, this 

is when things start to get very hectic! 

6 pm 

i arrive at the venue to set up the ondoor 

box office and ensure that all of 

the artistes’ requirements are placed in 

their dressing rooms. For large bands 

such as Jools Holland this was quite a 

shopping list! the artiste is then brought 

to the event by the driver i have preorganised 

at the requested time. i brief 

my team of trusty volunteers on any ticket 

queries and or any special requirements 

that i am aware of. Musicians don’t 

usually eat before they perform, so 

at this point i also need to organise 

suitable food for after the concert. 

7 pm 

Doors open and people start to flood 

in! Shows normally commence at 8pm 

and the big perk of my job is that i get 

to enjoy all of the performances too. 

11 pm 

at the end of the event i clear the 

dressing room area and, if it is a two 

show performance, i make a list of any 

new requirements for the following day. 

it really is worth all the time and effort 

in getting these big names over here, so 

that they can see our beautiful island and 

have the opportunity to bond with us. 

every artiste and show is different. that is 

why i love my job! 

‘It really is worth 

all the time and 

effort in getting 

these big names 

over here, so that 

they can see our 

beautiful island.’ 

Karen has 

organised events 

in Guernsey for 

Katherine 

Jenkins and Jools 

Holland. 


YBG News 

This month Guernsey’s Young Business Group talks to 

Amanda Pratt, finance director of Vets4Pets, about her 

role and their fast expanding business. 

Tell me about Vets4Pets and 

your position there? 

Vets4pets has a fast growing network of 

small animal veterinary practices operating 

throughout the UK and Guernsey. We open 

brand new veterinary practices, based on a 

joint venture partnership business model, 

with veterinary surgeons and veterinary 

nurses. each practice operates under the 

Vets4pets brand – we are just about to open 

our 61st practice in Huddersfield. Here 

in Guernsey, our support office provides 

day-to-day business support to our partners, 

which means that we take away all of the 

administration of running a business and 

leave them to concentrate on what they do 

best: being a vet. Services we provide include 

a full accounting and company secretarial 

function, together with it, marketing and Hr 

support. additional operational, training and 

business development services are provided 

by our field-based employees in the UK. 

My role is finance director – that means i 

have overall responsibility for the production 

of both management and statutory accounts 

for all of our veterinary practices and our 

support centre companies, and everything that 

it entails, including managing cash flow, long 

term forecasting and funding relationships 

for the group. as a member of the board, i 

am also responsible for shaping and driving 

the future strategy of the Vets4pets group. 

What is your employment background? 

after graduating, i began my working life 

as a marketing trainee with British Steel, 

but quickly decided that i wanted to be an 

accountant instead. i spent several years 

working in the audit department of ernst 

& Young before moving to Vodafone as an 

internal auditor. in 2004, my locally-born 

husband and i moved to Guernsey, i joined 

Vets4pets as a management accountant 

and haven’t looked back. Hard work and 

determination, together with a little luck 

along the way, have seen me progress steadily 

through the company, performing a variety 

of roles in the finance department before 

being appointed finance director in 2009. 


Is there such a thing as a typical 

day in your current position? 

there is definitely no such thing as a typical 

day for me, but that’s the reason why i 

love my job! i start early, about 7.30am, 

and i can almost always guarantee that 

my plans for the day have completely 

changed by 9am. last Friday, for example, 

i started the day working on cash flow 

and completing tax returns, but ended 

up spending most of the day financially 

appraising an acquisition opportunity that 

was presented to the company the day before. 

How does Vets4Pets differ from 

other similar businesses? 

in our industry, we are the only truly 

national branded veterinary network of 

joint venture partnerships which has 

held true to these business principles. 

this is extremely important for both our 

vet partners and our customers. Why? 

Because our customers’ primary concern 

is for the health and happiness of their 

pets, and our business model enables our 

vet partners to focus completely on what 

they are best at: delivering the best clinical 

and medical treatment possible to keep 

our customers’ pets healthy and happy. 

together with the back-up of an expert 

business support network they can deliver 

this high quality service consistently, 

efficiently and at affordable prices for all. 

Why is Guernsey a good HQ for the business? 

to be honest, operating the support centre 

from Guernsey isn’t without its challenges, 

but on the whole it works for us. the key 

to our success lies in the people we recruit 

and retain in our team, and in finance, 

in particular, we’re very lucky that the 

success of the finance industry on the 

island means that we have access to a 

labour pool of experienced individuals. 

Do you have global involvement? 

right now we’re concentrating on building 

our brand in our core market in the UK 

and we’re really pleased to be opening 

our first practices in Northern ireland 

and Scotland this year. there is definitely 

scope for global expansion though and 

we’re currently investigating opportunities 

in France and Germany. We’ve also had 

interest from as far afield as Japan, so it’s 

definitely a case of watch this space! 

How has the business changed 

over the last five years? 

the Vets4pets of today is unrecognisable from 

the company i joined in 2004. i was the first 

employee to be recruited at the offices in St 

Martin’s. Before that the company had been 

operating from the basement at the home of 

our managing director peter Watson. over 

the last five years, we’ve more than doubled 

the number of practices in the group and have 

invested heavily in systems and processes to 

build a solid platform for future expansion. 

in terms of employees, back in 2005 we 

had 10 members of staff in Guernsey with 

five working in the UK. today we employ 

more than 30 here in Guernsey and a further 

20 in the UK (although if you include our 

practice staff the figure is closer to 500). 

What does the future hold for Vets4Pets? 

Vets4pets is a really exciting place to be at the 

moment. We’re ramping up our expansion 

and have a five year plan that will see us 

more than double the size of the group – 

we’re aiming for at least 130 practices in 

the UK within the next five years. Such 

fantastic growth will present a wealth of 

opportunities within the Guernsey support 

centre; the finance team alone will need 

to more than double in size to support all 

the new practices coming on board. and 

of course that’s just our core UK business. 

there’s a wealth of opportunity to take 

the joint venture partner model to europe 

(and beyond) and we’re always evaluating 

complimentary business opportunities 

within the veterinary industry to continue 

to support and grow the Vets4pets brand.

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pUBlici | Airport Director Colin Le Ray 

colin le ray 

PUBLICi 

By Jon Taylor 

2011 is gearing up to be a busy 

year for you, with the airport 

2040 project. What makes 

these works important? 

Guernsey airport is an essential 

part of the island’s infrastructure. 

it is the gateway to and from the 

island for nearly a million travellers 

a year, and provides vital air links 

to support the local economy, 

tourism, the business community 

and islanders’ leisure. obviously 

we have to maintain the current 

operational capability of the airfield 

if we want to retain these links. 


Guernsey’s airport is one of the island’s 

most important assets but what is it 

like to be in charge of something so 

valuable. Jon Taylor spoke to airport 

director Colin Le Ray. 

You say the project is about retaining 

the current capability of the Airport. 

Is it not intended to expand it? 

No. the purpose of the project is 

simply to protect the operations that 

the airport is currently designed 

to accommodate. the option of 

extending the runway, which would 

allow us to handle larger aircraft 

than at present, was investigated, 

but the view of the public Services 

Department was the benefits were 

not sufficiently clear cut to justify 

the additional cost (£20 million+) 

and disruption. that was also the 

conclusion of an independent study 

last year by York aviation, and the 

States has therefore only approved 

upgrading and improving the existing 

facilities, not extending the runway. 

Surely if the Airport 2040 project 

is such a major undertaking, now 

is the logical time to extend the 

runway. Would that not be better 

in the long- term for the island? 

Given the complexity and cost of 

an extension, you would need to be 

able to demonstrate that the island’s 

future was dependent on having 

a longer runway. the York report 

found that no such case could be

made. the previous debates on 

runway extensions were largely 

founded on the trend toward larger 

aircraft and a lack of planes capable 

of operating on shorter runways 

like the one at Guernsey airport. 

However the marketplace for regional 

aircraft has changed considerably, 

and the types that operate into the 

island today are now seen as being 

long-term viable fleets. they should 

continue to support our operation 

for the foreseeable future, but if that 

changes we still have the option of 

extending the runway at a later date. 

Why then is the work going 

to cost so much? 

the cost simply reflects how 

wide-ranging and complex the 

project is. it includes levelling and 

resurfacing the existing runway, 

which was last carried out in 1974. 

the concrete ‘apron’ areas on the 

airside of the terminal building and 

the airfield ground lighting are also 

being replaced, and an entirely new 

drainage system will be installed. 

the taxiways also require overlaying, 

and some levelling and realignment. 

plus the majority of this work will 

be carried out overnight, so that 

the airport can remain operational 

during the day, which adds to 

the complexity and the cost. 

the budget approved by the States 

last year was £81m. to put that figure 

into context, the York aviation report 

highlighted the economic importance 

of the airport to the island. that 

includes nearly 650 jobs and more 

£31m. a year in direct contribution 

to the economy. However it 

concluded that the main benefit 

was not this direct contribution, 

but the connections that the airport 

provides and the value of these for 

business, tourism, and leisure. 

You also have to consider this 

as an investment which will equip 

the current airfield to serve the 

island for the next 30 years. 

What is the next stage for the 

Airport 2040 project? 

tenders for the work are due back at 

the end of october and we will then 

enter a period of tender evaluation. 

this is the point at which we can 

consider suggestions from contractors 

that might lead to greater efficiencies 

in undertaking the work, which of 

course will help reduce the cost and 

the inevitable disruption that any 

airfield civil construction project 

creates. the next stage from there 

is to appoint a preferred contractor 

and then work through those ideas 

in greater detail. the last stage 

then is to return to the States for 

approvals to proceed early next 

year and then our contractor can 

commence formal mobilisation. 

Can you tell us more about the 

Emas system and why it’s being 

proposed as an alternative to 

extending the airport boundaries? 

eMaS is a product used primarily in 

the United States. it is soft material, 

which is laid at the end of the runway 

safety area to stop any aircraft running 

off the end. it is designed to crush 

under the weight of an aircraft and 

that action slows the aircraft down 

more rapidly than if it was travelling 

over grass. However its use at civil 

aviation authority (caa) aerodromes 

in the UK (Guernsey is audited and 

licensed according to caa standards) 

is only just being considered. the 

caa has recently issued broad policy 

guidance on its use, but the precise 

details on how and where it can be 

used remain uncertain until detailed 

implementation and design advice is 

issued. However the advice we have 

received on what the caa guidance 

is likely to state - and on reading 

the broad parameters contained 

in the recent policy statement - it 

is highly unlikely eMaS could 

be used in such a way that could 

prevent an extension to the current 

airport boundary. even if it could, 

the cost would substantially higher 

than using the land that we have 

available to us, which although it 

will no longer be fields it will still 

remain a grassed area. at the time of 

the last States debate the costs were 

estimated to be at least £10m. more 

than the option which was approved 

and is currently being tendered. 

Where do you stand on making 

greater use of Jersey airport? Is 

there an opportunity for Guernsey 

to collaborate more effectively with 

the facilities and routes available 

through Jersey’s airport? Do we 

really need two internationally 

capable airports 25 miles apart? 

We already enjoy a good level of 

operational co-operation with Jersey 

– we share a common Director of 

civil aviation for example, together 

with a number of resources. the 

question of whether both islands 

require internationally capable 

airports essentially strikes at the 

core of the islands’ competitive 

markets. Whether it be finance, 

tourism or other industries, both 

Guernsey and Jersey tend to compete 

for similar business and direct 

air connections are seen as being 

an important element for each 

island’s economic development. 

Commerce & Employment 

believes Guernsey Airport is a 

strategic asset but can you ever 

see it in private ownership? 

that would have to be a political 

decision for the States. certainly 

there are now very few UK 

aerodromes in public ownership. 

Some of our major customers have 

clearly said they believe the airport 

would be better placed to meet 

their needs if it could be operated 

more like a commercial business. 

However any such move would 

need to recognise the strategic ➜ 


pUBlici | Airport Director Colin Le Ray 

‘If we want to continue to enjoy the benefits of direct air 

links to and from our nearest neighbours, we are 

required to undertake the same level of security control.’ 

➜ 

importance of the airport and 

ensure that the key infrastructure 

asset - mainly the runway - 

remains under the ownership or 

direct control of the States. 

The US has recently introduced 

even tighter security measures at all 

major airports and recent passenger 

surveys at Gatwick suggest 

travellers are far from happy with 

the time it takes to clear security. 

Full body scanners aside, how do 

we improve the process without 

compromising security and do you 

think Guernsey gets it about right? 

this is one of the biggest challenges 

we face locally. aviation security 

is common across the UK and now 

europe. as a result if we want to 

continue to enjoy the benefits of 

direct air links to and from our 

nearest neighbours, we are required 

to undertake the same level of 

security control. Generally i think 

Guernsey gets it about right in 

terms of the balance of risk, but we 

are in no doubt of our obligations 

to follow appropriate standards 

and not to provide a ‘weak-link’ in 

the wider aviation community. 

During the debate over Aurigny 

take overs, The Guernsey Press 

featured an extensive article on how 

other similar jurisdictions/islands 

manage air travel and ownership. 

Do you have experience of other 

smaller airport authorities and 

what can we learn from them? 

Guernsey airport is a member 

of various industry trade groups 

including the airport operators 

association. this brings us into 

regular contact with other operators, 

with discussions and debates about 

many aspects of the airport function, 

including safety, security, finances 

(including UK Government aviation 

taxes), fuel, airside operations, fire 


service provision etc. Generally 

our experience within these groups 

demonstrates that the Bailiwick’s 

airports are well run and efficient. 

If GST is introduced in Guernsey what 

affect will this have on Duty Free? Will 

the airport expand its retail offering 

as a result? Will we see an Aladdin’s 

Cave or Creasey’s concession 

appearing if Duty Free isn’t affected? 

i don’t know whether GSt would 

be exempted at the ports – however 

more generally our Duty Free 

concession is a valuable source of 

revenue for the airport and helps to 

defray operational costs. extension 

of the duty free concession since the 

move into the new airport terminal 

in 2004 has been one of the main 

reasons we have been able to freeze 

charges to the airlines. clearly any 

move that improves income either, 

in terms of external influences 

(such as GSt) or diversification of 

the products within the existing 

concessions, is something Guernsey 

airport and its concessionaires 

are keen to take advantage of. 

The ‘new’ Terminal Building is now 

six years old. Is it serving the island 

well, and runway aside what could be 

done to improve even further still it? 

the terminal building has been a 

real improvement on the facility 

we had in the past, most notably 

for passengers, and the layout and 

operation is generally well received. 

it won the Guernsey Design awards 

in 2005 and was nominated for a 

national design award that same year. 

However we have continued to make 

improvements. last year we moved 

the cafe airside, and extended the 

security area to improve passenger 

flows and both those changes have 

worked very well. airside, a move 

to nose in push back parking for 

aircraft next year will bring planes 

closer to the terminal, which will 

be another benefit for passengers. 

You probably see more people 

travelling through Guernsey than 

many an islander. Who has been the 

most famous and who has been the 

most interesting you’ve come across? 

it is interesting to see how many 

famous people actually visit the 

island – whether officially or 

unofficially. My personal highlight 

was the Queen’s visit to celebrate the 

50th anniversary of the liberation 

in 2005. the visit took many months 

of planning and although the day 

itself was fairly stressful, the sheer 

number of islanders who shared 

in that day made it very exciting 

for the airport and all who were 

here when Her Majesty arrived. 

Can you explain to our readers why 

Guernsey Airport has launched a 

new initiative to review its airfield 

management procedures? 

changes in the management of 

european airspace are due to be 

implemented in the near future. 

these will make the processing of 

aircraft through european airspace 

much more efficient, but to be able 

to participate in that new system and 

take advantage of the benefits we 

need to demonstrate all our processes 

are fit for purpose. if we chose not 

to participate then there is a real risk 

that air traffic moving to and from 

the islands to the UK would then be 

processed in a less efficient manner 

than today, and that would have a 

direct adverse impact on the current 

journey times. in any case, being able 

to audit and demonstrate appropriate 

standards is not an altogether bad 

management exercise as it gives 

confidence that the operation is 

being effectively and efficiently run.

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Sector UpDate | Export 

Sector Update: 

export industry 

Can Britain overcome its psychological barrier to exporting or 

has the recession taken its toll? Richard Tyler reports on behalf 

of the British Chambers of Commerce. 

The latest official 

statistics indicate 

that the number 

of exporters of 

physical goods in 

the UK in the 

second quarter 

fell by almost 2%. 

the recession has taken its toll on 

Britain’s export base with official 

figures showing a 2% decline 

in the number of companies 

shipping goods overseas in the last year. 

But with the pound losing value against 

the dollar and the euro in recent times, 

British made goods and services have 

become more price competitive. 

Some experts believe that what is stopping 

businesses from creating foreign language 

versions of their websites, or jumping on the 

plane to far flung trade fairs, is that Britain 

has lost its confidence as a trading nation. 

David Frost, director general of the British 

chambers of commerce, an organisation 

that helps thousands of businesses to secure 

overseas orders each year, said business needs 

to ‘rediscover the mercantile spirit that has 

driven our wealth in the past and now drives 

other, younger industrial economies.’ 

HSBc’s UK head of commercial banking 

Noel Quinn thinks the loss of confidence 


is holding some business owners’ back. 

‘there’s a psychological barrier. But the 

benefits [of exporting] far outweigh the 

costs when you start to do it,’ he said. 

The Government agrees. 

‘it’s about having the confidence to take your 

product international and have the confidence 

to visualise yourself doing business outside the 

UK,’ said trade Minister lord Davies as he 

stood outside the fitting sheds of a small 

company called Southampton Yacht Services, 

which exports the vast majority of the new 

yachts it builds. 

the British chambers of commerce (Bcc) 

polled almost 3,500 companies in april 

about their attitudes to exporting. Some 

11% of those surveyed were thinking of 

exporting; 31% were already doing so; and 

14% were not trading but had in the past. 

the survey found that the main reason 

why companies export is because they are 

approached by a customer or an agent. the main

eason they do not export is because 

their product or service does not 

travel well. a significant percentage 

of the respondents said that exporting 

was not in their business plan. 

But 12% said they faced barriers 

to exporting because they did not 

know how to do it; 9% said they 

found it difficult to identity overseas 

customers; 8% said they found it 

hard to spot the opportunities, while 

7% had either concerns over the 

legislation and paperwork involved 

or were worried about managing 

payments. language and cultural 

barriers were cited by less than 5%. 

But of those seeing opportunities 

but not yet having acted on them, 

the main focus was on europe, with 

25% saying they knew the markets. 

Businesses employing less than 

five people were less likely to export 

than their larger peers. almost a fifth 

of those responding to the Bcc’s 

survey from this group exported. 

the sector also influenced whether 

a business would trade overseas, 

with 51% of those in manufacturing, 

engineering and construction 

exporting compared with 18% in 

business and professional services. 

the survey found that one reason 

why businesses were reluctant to 

explore overseas opportunities 

was the cost. Some 21% of 

those currently exporting would 

consider doing so if they were 

given some help through free or 

low cost advice on how to do it. 

another 16% would do it if 

the market, legal and financial 

intelligence was available in one 

place and 15% said training would 

also help. But two thirds did state 

that none of these incentives 

would make a difference. 

Some of those in the Bcc survey 

‘Our research shows that exporters are 11.4% 

more likely to survive over the medium term. 

Exporting enables companies to diversify their 

market base and it drives innovation.’ 

that did not export to europe cited 

strong nationalist or protectionist 

attitudes as the reason why – 

particularly in Germany and France. 

a second survey of 500 

company directors by HSBc in 

august found a ‘huge discrepancy 

between perception and reality’ 

when it comes to doing business 

overseas, said Mr Quinn. 

the reality of setting up overseas 

trading deals was perceived as 

more costly and problematic 

by potential exporters than 

was actually the experience of 

those that already exported. 

‘in the very early stage before 

they have started, language barriers, 

technology, and fear of the unknown 

would be high on people’s lists. 

But once they take the leap those 

issues disappear,’ he said. 

However, he added that there are 

many companies that are actively 

seeking overseas markets. 

‘the volume of exports we are 

financing today compared with a 

year ago is up 14% even though 

the market is down, and the 

value of the imports and exports 

we are financing is up 30%.’ 

Mr Quinn believes that those 

businesses that have diversified 

overseas have weathered the 

recession better than their 

domestic orientated peers. 

‘internationally-orientated 

businesses are far better in this 

recession than the headline average.’ 

the latest official statistics 

indicate that the number of 

exporters of physical goods in 

the UK in the second quarter 

fell by almost 2% to 50,538 

compared with the year before. 

Wales saw the largest percentage 

increase of 3.3% to 1,398 

companies, while london had 

the largest decrease of all the 

english regions by 6p% to 8,454. 

Writing in the Sunday telegraph, 

lord Davies argued that businesses 

were overestimating the barriers 

to trading overseas and this fear 

is holding Britain back from 

becoming ‘a nation of exporters’. 

He said the ‘trepidation’ was based 

on rational concerns about geography, 

language, cultural differences 

and market access barriers. 

But he said these could be 

overcome and that businesses 

that did so were more likely 

to survive and prosper. 

‘our research shows that 

exporters are 11.4% more likely 

to survive over the medium term. 

exporting enables companies to 

diversify their market base and 

it drives innovation,’ he said. 


coMpaNY proFile | Optimus Group Limited 

Keeping Guernsey 

on the front foot 

The IMF is shortly expected to report its positive 

findings into the current state of Guernsey’s finance 

industry. Playing its own part in Guernsey’s clean bill 

of health is a company at the forefront of regulation 

and compliance in the island. Jon Taylor reports. 

Peter Mills and 

Andy Roberts of 

Optimus Group 

Limited. 

Guernsey’s been on the 

front foot recently what 

with a team setting 

new standards for local 

competitors at the commonwealth 

Games, Guernsey’s football team 

representing england in the UeFa 

region’s cup in croatia and andy 

priaulx keeping apace at the World 

touring car championships. 

Guernsey’s international sporting 

credentials have arguably never 


been better and the same can be said 

about Guernsey plc as a whole. 

our chief Minster has been 

spreading the good Guernsey gospel 

during his recent party political 

conference circuit of visits and 

Guernsey’s finance industry has also 

been on a promotional drive recently. 

as Guernsey and the rest of the 

world awake from the economic 

downturn, investors are starting to 

make more positive decisions about 

what to do with their money. Whilst 

a robust aMl regime may not be at 

the top of every potential client’s 

agenda when choosing a jurisdiction, 

more than ever, investors are aware 

of the need to have confidence in 

their chosen jurisdiction’s regulatory 

framework more generally, so they 

can be sure that the risk of anything 

going wrong is minimised and that 

if anything does go wrong, effective 

remedies will be available.

A comprehensive service 

in the very centre of all this is 

optimus Group limited. optimus 

is an independent consultancy 

established by investment 

professionals to provide tailored 

solutions and consultancy services 

to fund managers, fund directors 

and their service providers. in short 

they provide fund practitioners 

with peace of mind when it comes 

to all matters relating to corporate 

governance, regulatory compliance, 

risk management and assessment 

of third party service providers. 

‘We provide assistance and 

guidance to boards and senior 

managers of companies in 

Guernsey to a host of regulatory 

and compliance concerns,’ said 

optimus director peter Mills. 

‘optimus was established to 

provide support to those entities that 

require assessment of their service 

providers, for example collective 

investment schemes, and we can 

then offer an independent assessment 

of those service providers.’ 

Expertise and experience 

Mr Mills will be familiar to many in 

Guernsey for his role as a non-States 

member of the Board of commerce of 

employment, a member of Guernsey 

Finance’s china committee, a 

member of the Guernsey investment 

Funds association where he also sits 

on the technical sub-committee and 

a member of the Guernsey Society of 

chartered and certified accountants. 

He also has extensive experience 

as a director of over 30 companies 

with responsibility for corporate 

governance, risk and compliance 

which has put him in a good position 

to understand the needs of boards and 

fund managers. prior to establishing 

optimus, he was chief risk officer 

of Kleinwort Benson and managing 

director for Kleinwort Benson’s 

Funds and Fiduciary companies. 

So why did a successful 

and arguably very busy 

finance professional take the 

jump with optimus? 

‘there is an increasing demand 

for expertise in relation to regulatory 

and compliance matters and in 

order to remain competitive in the 

eyes of investors, and credible in 

the mind of the regulators, both 

fund managers and administrators 

require a level of support. this is 

where optimus come in. We help 

marry the right funder manager with 

the right sort of administrator for its 

investment structures,’ said Mr Mills. 

andrew roberts, another familiar 

face who is well known for his work 

with Guernsey hockey, is also a 

director and a passionate advocate 

of the current opportunities for 

Guernsey in the fund arena. 

‘Following a period of recent 

uncertainty, Guernsey is now 

witnessing a migration of fund 

managers to its shores and with 

our regulatory, compliance a 

risk management experience are 

well placed to ensure a smooth 

introduction to the local financial 

services arena,’ said Mr roberts who 

has worked in the finance industry 

for over 17 years in a variety of roles. 

He was a senior member of 

the Kleinwort Benson fund 

administration team and a 

relationship manager for several 

large property fund managers and 

was director of approximately 

70 companies of those property 

funds. the last two years have 

seen him branching out to provide 

consultancy to poi licensees. 

this included providing advice 

and implementing controls for 

registration, due diligence and 

breach reporting. He has extensive 

it knowledge and has developed 

systems for fund administrators to 

improve processes and manage risks. 

A place to do business 

the pair make a formidable team 

and believe Guernsey’s reputation 

as a well regulated jurisdiction will 

only go towards the success of the 

finance industry for years to come. 

However, what of those 

who believe the island is 

over regulated with too much 

bureaucracy and legislation? 

‘We see the Guernsey Financial 

Services commission’s corporate 

governance guidance issued in 

December 2004 and the framework 

of the code of corporate governance 

issued in January 2010 as good 

bases for all companies in Guernsey 

to operate to,’ said Mr Mills. 

‘We can assist businesses to achieve 

a good level of corporate governance 

without too much additional burden 

or cost. this in conjunction with a 

good risk management framework 

will assist businesses to identify 

and focus on the key risks to their 

business and satisfy the regulator.’ 

‘We provide assistance and 

guidance to boards and 

senior managers of 

companies in Guernsey.’ 

But is there enough flexibility in 

the regulatory confines imposed 

on business by the Guernsey 

Financial Services commission? 

Mr roberts believes the world 

is a very different place following 

the period of banking crisis and 

regulation is integral to any 

competitive finance jurisdiction. 

‘perhaps local regulation could be 

more flexible in relation to dealings 

with different continents and 

markets but overall our white listing 

status is something Guernsey must 

retain and if this means stringent 

regulation then it’s something we 

just have to operate under,’ he said. 

one financial professional who 

has worked with optimus told me 

the company is like the cogs ensuring 

the mechanics that is Guernsey’s 

finance industry keep on working. 

However, i’d argue they’re more 

like the oil of our finance industry. 

Quietly doing an essential job that 

keeps both industry and regulator 

functioning together to make the 

island retain its position with 

focus firmly on the front foot. 

For further information about the 

services optimus Group limited 

provides, please call peter or andy on 

755690 or visit 

www.optimusgrouplimited.com 


coMpaNY proFile | ABM Architects 

pushing 

boundaries 

Architects and surveyors spend a considerable amount of 

their working day talking about boundaries. Normally it’s 

about a site or working within the confines of planning 

laws. However, one company of architects are pushing the 

boundaries of design while keeping the foundations of their 

beliefs in the real world of regulation and sustainability. 

Jon Taylor looks at the creative and innovative practice 

that is BAS MooArc. 

54 | CONTACT | OCTOBER/NOVEMBER 2010 | www.guernseychamber.com

Jamie Falla in the 

foreground with 

the rest of the 

ABM team. 

When an eager student 

with a passion for 

design and a keen eye 

for detail arrived at 

richard Sandwith’s door back in the 

1980s, little did richard know that he 

would be joining forces with his 

apprentice twenty years later. 

However in 2009, Jamie Falla and 

richard Sandwith together with 

fellow director peter Warr did indeed 

merge their respective award-winning 

practices, Mooarc and BaS to create 

BaS Mooarc. the firm has since 

established a reputation for the quality 

of their design work and the ability 

to achieve creative contemporary 

design solutions on sensitive local 

sites. the practice, which also has 

offices in london and exeter, has 

developed an increasingly diverse 

portfolio of both private and public 

architectural projects across the 

channel islands and in the UK. 

the current practice is built on an 

impressive history of architecturally 

diverse and interesting buildings. 

community projects such as the 

renovation of St James concert Hall, 

the Garenne Stand at Foote’s lane, and 

the excellent rosaire avenue sheltered 

housing development contrast with 

commercial buildings such as the 

arsenal Studios, at which the company 

is based, the stunning offices for 

Betley Whitehorne in the Bordage, 

and the award winning Generali 

House opposite the police Station. 

this month BaS Mooarc have 

announced the appointment of two 

new directors, Debbie paul & Simon 

cottell. richard Sandwith explained, 

‘after 18 months of consolidating 

our practices, looking to the future 

and bringing through young talent is 

key to our long term strategy. We are 

absolutely delighted that Debbie and 

Simon will be strengthening our board’. 

Debbie paul has been practicing as 

a chartered architect for six years, five 

of which have been in Guernsey. prior 

to moving to the island she worked for 

two well regarded practices in london 

where she worked on several high 

‘These are the most critical 

elements to our work, 

However, with my 

feet firmly on the ground, 

I’d also add we have the 

highest regard for the 

heritage of our island.’ 

profile listed building refurbishments, 

notably the Great Northern hotel and 

the German Gymnasium at Kings cross. 

according to Debbie, BaS Mooarc’s 

architectural work draws on such 

city project experience, ‘Unlocking 

tight urban sites to create unique 

innovative spaces for living, working 

and relaxing relates equally to 

densely populated Guernsey’. 

the urban framework has instilled 

a discipline in their approach to 

architecture and has influenced their 

work in rural locations. each project 

is treated as a new challenge and 

provides them with a new opportunity 

to innovate and create the unexpected. 

Simon cottell who has been working 

in architecture locally for 17 years, 

specialises in domestic projects which 

integrate contemporary design with 

traditional materials. He is currently 

working with a local farming couple 

who want to create one of the first 

straw bale homes on the island. Simon 

explained, ‘teamwork is a huge part of 

our office ethos and it is the blending 

of all our different areas of expertise 

that gives us such strength and depth’. 

BaS Mooarc are not only determined 

to create beautiful buildings but 

also to follow the ideology of ‘form 

following function’ as Jamie explained, 

‘We are passionate about creating 

buildings of their time. We are part 

of a new generation of architects ➜ 


coMpaNY proFile | ABM Architects 

➜ 

with access to modern technologies 

and materials. We believe we have 

a moral obligation to be designing 

sustainable buildings that are less 

demanding in respect of energy and 

resources as we feel this will be ever 

more important in the future’. 

BaS Mooarc’s latest commercial 

achievement to date is the elegant 

Glategny court, a project that combines 

traditional overtones and state of 

the art design to create a striking 

office development along Guernsey’s 

prestigious seafront. However the 

creation of bespoke homes on some 

of Guernsey’s most sought after 

sites are some of the practices more 

challenging but rewarding work. 

Jamie explains, ‘client expectations 

are higher than ever before as people 

have access to far more information 

through the internet and programmes 

such as Grand Designs. i also believe 

as a community we are searching for a 

new vernacular - a modern response to 

how live today – the kitchen as a ‘hub’, 

taking advantage of natural light and 

stunning views, the idea of blurring the 

boundaries between inside and outside. 

all this makes for an exciting mix of 


demands from our living spaces and 

we really enjoy the process of sitting 

down with clients at the beginning of 

a project to work out how we create 

those ‘Honeymoon moments’! 

two of BaS Mooarc’s recent projects 

- les Bardeaux in Guernsey and le Foin 

Bas in Jersey have been shortlisted for 

the riBa Downland prize, the results 

of which are due to be announced in 

a few weeks. they have also won two 

prestigious awards in the UK property 

awards 2010, in the category of Best 

architecture (Single residence) in the 

UK, again for le Foin Bas, Jersey and 

another for the lodge, Guernsey a 

stunning home next to the reservoir. 

Both houses now go forward to the 

best house in the world category. 

it certainly appears that this talented 

group of directors is spearheading a 

company with exacting principles 

and beliefs. ‘Whatever the project, the 

BaS Mooarc philosophy is to fuse the 

aspects of space, light and material. 

these are the central elements of 

our work, which we balance with 

respect for the heritage of our island, 

the impact on our local environment 

and the sustainability of the work we 

Top: The Lodge at the reservoir, St 

Saviours. Far left: Le Foin Bas Jersey. 

Left: Collingwood in Guernsey. Above: 

The new Glategny Chambers is 

Guernsey’s most energy efficient 

public building. 

produce,’ explains Jamie. ‘Maximising 

the potential and opportunity of 

each property and most importantly 

adding value through design for our 

clients is central to what we do’. 

although riBa and other industry 

awards adorn the office, as do countless 

national and international magazine 

articles on the properties they’ve 

created, they remain clear about what 

makes a successful building. as Jamie 

emphasised ‘it all comes down to 

the people who are ultimately going 

to use the building. Whether it is a 

home or a workspace we aim to create 

spaces that enhance the lives of the 

occupants. if we achieve this, then 

in our eyes, we have succeeded.’ 

BaS Mooarc is a close-knit 

team of creative individuals who 

thrive on pushing the boundaries 

of restrictions and constraints from 

planning to construction. this 

simple ethos has contributed to 

the innovation of Guernsey’s built 

environment and although at times 

this has split opinion, there is no 

doubt it has given Guernsey a legacy 

of exciting design which this practice 

believe will stand the test of time.

the Directory 

Over the following pages you will discover 

an A – Z of Guernsey’s Chamber of Commerce 

membership. If you would like to become a member 

please do not hesitate to contact the Chamber office 

on 727483 or visit www.guernseychamber.com

Guernsey Chamber of Commerce Directory of Members 

Private members 

NAME TEL No EMAIL 

Mr Bob Bartlett 264757 bartlett@cwgsy.net 

Mr Martin John Bienvenu 721504 mjb@cwgsy.net 

Mr Peter Budwin 716134 thewins@guernsey.net 

Ms Fionnuala Carvill f.carvill@hotmail.com 

Mr R M Chilcott 265699 bobchilcott@cwgsy.net 

Mr Mike Collins 243434 mcollins@guernsey.net 

Mr Robert Cooney 256720 cooney@guernsey.net 

Mr Richard Crowder 700010 richard@rjcrowder.com 

Mr Roger Dadd 245401 dadd@cwgsy.net 

Mr Rupert Dorey 230711 rupertdorey@mac.com 

Miss Deirdre Dudley - Owen 267472 deirdre@fws.gg 

Mrs Gloria Dudley - Owen 267472 gdudleyowen@cwgsy.net 

Mr Fergus Dunlop 07781 117980 dunlop@guernsey.net 

Mr Tim Earl 266562 tour.leader@birdmanofguernsey.com 

Mr Julyan Gardener-Wheeler 266188 jgw@consultant.com 

Mr Mike Garrett 258227 garrett@cwgsy.net 

Deputy John Gollop 715099 

Mr Ken Gregson 266375 ken.gregson@cwgsy.net 

Mr Stephen M Jones 235851 jonessm@guernsey.net 

Mr Ronald Knight 715150 rgknight@cwgsy.net 

Mr Jan Kuttelwascher 726312 jankuttelwascher@yahoo.co.uk 

Mr Richard Lord 700688 fishinfo@guernsey.net 

Deputy Rhoderick Matthews 729642 rhodmat@aol.com 

Mr Nick McCathie 266808 nickmcc@cwgsy.net 

Ms Carla McNulty Bauer 723276 carlamcnultybauer@cwgsy.net 

Mr Andy Morgan 258451 anmo75@hotmail.co.uk 

Mr Steve Park 247592 stevepark@guernsey.net 

Mr Tim Robins 256625 robins@cwgsy.net 

Mr Jeremy C S F Smithies 246675 smithies@guernsey.net 

Mr John Stares 232790 j_stares@hotmail.com 

Deputy Martin John Storey 736917 martin.msci@cwgsy.net 

Mr Carl Symes 724290 jardincache@cwgsy.net 

Deputy Jenny Tasker 701528 jennymt@newtelsurf.com 

Mrs Gillian Tidd 258402 sassafras@guernsey.net 

Mr Jeff Vidamour 264934 jvidamour@cwgsy.net 

Mr Tony Webber 07781 166349 anthonywebber@cwgsy.net 

Mrs Ann – Margaret Whitaker 700386 offshore.properties@cwgsy.net 

Mr Greg Yeoman 234053 greg.yeoman@cwgsy.net 

58 | CONTACT | AUGUST/SEPTEMBER 2010 | www.guernseychamber.com


CONTACT | COMPANY NAME | TEL | CATEGORY | EMAIL | WEB 

A 

Ms Lauren Smyth !OBAC 07766 518091 lauren@loughtoncontracts.com 

Mr Martin Thwaite 2E2 737000 COMPUTING sales@2e2.gg www.2e2.gg 

Mr Sean Martin 2mi FINANCIAL SERVICES LTD 726277 FINANCIAL SERVICES sean@2mi.gg www.2mi.gg 

Mr Andy Ogier A & S TAXIS LIMITED 07781155545 TRANSPORT executivecars@cwgsy.net www.executivecarsguernsey.com 

Mrs S Lesbirel A 1 DISTRIBUTORS LTD 748433 CLEANING SUPPLIES sue@a1distributorsguernsey.com 

Mrs Louise Hall A O HALL ADVOCATES 723723 ADVOCATES enquiries@aohall.com www.aohall.com 

Ms Viola Nyari A+ ACCOUNTING LTD 727673 ACCOUNTANTS info@aplusguernsey.co.uk www.aplusguernsey.co.uk 

Mr Jamie Falla ABM LTD 728886 ARCHITECTS atelier@mooarc.com www.mooarc.com 

Mr Wayne Bulpitt ACTIVE GROUP LTD 711822 FINANCE info@activeoffshore.com www.activeoffshore.com 

Mr John Judge ADAM & COMPANY INT LTD 715055 BANKING adamint@adambank.com 

Mr Derek Knowles 

ADMIRAL TRAINING & 

DEVELOPMENT CORP 

251095 TRAINING admiral@guernsey.net 

Ms Georgette Scott ADVANTAGE HR 730737 CONSULTANTS info@advantagehr.gg www.advantagehr.gg 

Adv Mark Ferbrache AFR ADVOCATES 743999 ADVOCATES info@afradvocates.com www.afradvocates.com 

Mr M Parr 

AIRCRAFT SERVICING 

GUERNSEY LTD 

265750 ENGINEERING info@flyasg.co.uk 

Mr Ian Campbell AIRTEL-VODAFONE LTD 230030 TELECOMS dominc.bacon@airtel-vodafone.gg www.airtel-vodafone.gg 

Ms Kari Longan ALBANY CHAMBERS 715105 ADVOCATES info@albanychambers.co.uk www.albanychambers.co.uk 

Mr Anthony Holt ALBANY TRUSTEE COMPANY LTD 724136 ADMINISTRATION info@albanytrustee.com www.albanytrustee.com 

Mr Bruno Kay-Mouat ALDERNEY SHIPPING CO LTD 724810 SHIPPING bruno@aldshp.co.uk 

Mr Cameron Purcell ALEX PICOT GUERNSEY LTD 725495 ACCOUNTANTS cameron.purcell@alexpicot.com www.alexpicot.com 

Mr Christopher Fish ALLIANCE CASH & CARRY LTD 246827 WHOLESALE alliance@cwgsy.net 

Mr D C Carre ALLIED HEATING (1994) LTD 249292 BUILDING alliedheating@cwgsy.net 

Mr Jason Hunt ALTERNATIVE SOLUTIONS LTD 701234 COMPUTING info@asl.gg www.asl.gg 

Mr Chris Leach AMALGAMATED FACILITIES 252111 PROPERTY chris.leach@amalgamatedfm.com www.amalgamatedfm.com 

Mr R M Steen AMBASSADOR HOTEL 238356 HOTEL & CATERING reservations@ambassadorguernsey.co.uk www.ambassador.guernsey.net 

Mr Dennis Steer AMYSONS (1978) LTD 245713 RETAIL 

Mr Richard Ogier ANNANDALE LTD 253088 BUILDING richardo@annandale.gg 

Ms Anne Drury ANNE DRURY 722113 RETAIL annedrury72@yahoo.com 

Mr John Le Prevost ANSON GROUP LTD 722260 FUND MANAGEMENT reception@anson-group.com www.anson-group.com 

Ms Gina Le Prevost AP GROUP LTD 715757 EMPLOYMENT gina@apgroupglobal.com www.approvedpersonnel.com 

Mr David Clark APPLEBY 755600 ADVOCATES dclark@applebyglobal.com www.applebyglobal.com 

Ms Tracey Van Zanten 

AQUARIUS ACCCOUNTING 

SERVICES LIMITED 

715611 ACCOUNTANTS tracey@aquariusaccounting.gg 

Mr G P J Wilson AQUA-STAR LTD 244550 MARINE aquastar@guernsey.net www.aquastar.gg 

Mr Jonathan Skillet ARBORCRAFT LTD 265296 GARDEN/LAND durango95@cwgsy.net 

Mr Bryan Smitheram ARCHIVIST 251484 ARCHIVE SERVICES trishsmitheram@cwgsy.net 

Ms Sarah Nicholls ARDEL HOLDINGS LTD 723573 

TRUST & COMPANY 

ADMINISTRATION 

enquiries@ardeltrust.com www.ardelholdings.com 

Mr Stuart Place ARGYLL INVESTMENT SERVICES LTD 740044 FUND MANAGEMENT argyll@argyllinvestment.com www.argyllinvestment.com 

Mr Hugh S E Roe ARROWSMITH MARLOWE LTD 728801 CLEANING CONTRACTORS maria@arrowsmithmarlowe.com 

Mr Robert Sinclair ARTEMIS TRUSTEES LTD 729466 FINANCE info@artemisci.com www.artemisci.com 

Mr Tim Booth ASA RECRUITMENT 711133 EMPLOYMENT tim@asa-recruitment.com www.asa-recruitment.com 

Mr A D WMackenzie ASHTON & DENTON PUB. CO 735461 PUBLISHING ashden@localdial.com 

Mr Gary Naftel ASLETT NAFTEL 736441 ARCHITECTS and surveyors admin@aslettnaftel.com www.aslettnaftel.com 

Mr Patrick Wheeler ATLANTIS MARINE LTD 258514 MARINE info@atlantismarine.biz www.atlantismarine.biz 

Mr David Thompson ATLAS CONSULTING GROUP 730500 CONSULTANCY dt@atlas.guernseyci.com www.atlas.guernseyci.com 

Mrs Gee Marsh AU CAPRICE 729721 RETAIL gac@ocapel.com 

Mr Malcolm Coupar AURIGNY AIR SERVICES 266444 AIRLINES admin@aurigny.com www.aurigny.com 

Mr Nick Martel AVANT GARDEN GUERNSEY LTD 230566 RETAIL avantgarden@cwgsy.net www.avantgardenguernsey.com 

Ms Ilze Alka AVENUE FLOWERS & DESIGN 724442 RETAIL avenueflowers@cwgsy.net www.florist.guernsey.co.uk 

Mr Arthur Pugh AWS DESIGN & SIGN GROUP 728283 SIGNS awsgroup@cwgsy.net 

B 

Mr Michael Penney B & Q (RETAIL) LTD 713005 RETAIL moneypenney@cwgsy.net 

www.guernseychamber.com | AUGUST/SEPTEMBER 2010 | CONTACT | 59



B 

Mr Barry B Singleton B & S BUILDERS 240138 BUILDING 

Mr B J Le Prevost B K S LTD TRADING AS BEEKERS 242488 RETAIL focus@cwgsy.net 

Adv Simon Howitt BABBE 713371 ADVOCATES mail@babbelegal.com www.babbelegal.com 

Mr John Bridle BACKLITE INTERNATIONAL LTD 248730 ADVERTISING & MARKETING kthompson@backliteltd.com 

Mr Tony Crawley BANK JULIUS BAER & CO LTD 726618 BANKING tony.crawley@juliusbaer.com www.juliusbaer.com 

Mr Andrew Dempster BANK OF CYPRUS (CI) LTD 716026 BANKING andrew.dempster@gg.bankofcyprus.com 

Mr Ken Gibbs BANK SARASIN (C.I.) LTD 739800 BANKING ken.gibbs@sarasin.gg 

Mr Garry Dayes BARCLAYS WEALTH 755367 BANKING garry.dayes@barclayswealth.com www.barclayswealth.com 

Mr Richard Bellis BARING ASSET MANAGEMENT 743330 INVESTMENT ADVISERS richard.bellis@barings.com www.barings.com 

Mr Martyn Torode BARRAS CAR CENTRE LTD 249915 MOTOR GARAGE martyn@barrascarcentre.co.uk 

Mr Peter Baudains BAUDAINS TRADE SUPPLIES 248822 MERCHANT peter@btsgsy.com www.btsgsy.com 

Mr Paul Burnard BDO LIMITED 724561 ACCOUNTANTS paul.burnard@bdo.gg www.bdogsy.com 

Mrs Annie Zunino BEDELL CRISTIN ADVOCATES 812812 ADVOCATES mark.helyar@bedellgroup.com www.bedellgroup.com 

Mr G Macrae BEGHINS SHOES LTD 720981 RETAIL 

Mr Colin E Langlois BEST BOOKS LTD 253332 BOOK KEEPING admin@BestBooks.gg www.BestBooks.gg 

Mr Chris Betley BETLEY WHITEHORNE 725115 ADVERTISING&MARKTNG hello@betleywhitehorne.com www.betleywhitehorne.com 

Mr Phil Le Cheminant BLACK HORSE OFFSHORE LTD 710411 FINANCE phillip.lecheminant@blackhorse.co.uk 

Mr James Roberts BLANCHARD BUILD SUPLLIES 822722 BUILDING james-roberts@blanchard-ald.com 

Mr Peter Howe BLENHEIM GROUP 715200 ADMINISTRATION info@blenheimgroup.com www.blenheimgroup.com 

Mr Alan Roper BLUE DIAMOND LTD 231100 GARDEN CENTRES ar@blued.com www.bluediamond.gg 

Mr Mark Nightingale BOATWORKS + 726071 MARINE boatworks@cwgsy.net www.boatworksguernsey.com 

Mr Luke Huntley BOOTS THE CHEMIST LTD 723565 RETAIL luke.huntley@boots.com 

Mr Martyn C Renouf 

BORDAGE MONUMENTAL 

WORKS LTD 

721415 

BUILDING & MONUMENTAL 

MASONS 

Mr Peter Radford BORDEAUX SERVICES (GSY) LTD 715167 FUND MANAGEMENT peter.radford@bordeauxservices.com www.bordeauxservices.com 

Mr Iain Carse BOUGOURD FORD 724774 MOTOR GARAGE md@ford-ci.co.uk www.ci-cars.net 

Mr R Karim BOULANGERIE VICTOR HUGO 714714 HOTEL & CATERING boulangerievh@cwgsy.net 

MissRowena Morris BPP PROFESSIONAL EDUCATION 266176 TRAINING rowenamorris@bpp.com www.bppoffshore.com 

Mrs Sarah Hancock BREHON LTD 233009 ACCOUNTANTS Accountants@brehon.co.uk www.brehon.co.uk 

Mr Nigel Brennan BRENNAN & CO LTD 728124 ESTATE AGENTS props@brennanandco.com www.brennanandco.com 

Mr Graham J Ford 

Mr Graham 

Hollingsworth 

Mr Stephen J Jacobs 

Mr John Robinson 

BRITISH AMERICAN TOBACCO 

(C.I.) LTD 

726235 ADVERTISING & MARKETING graham_ford@bat.com www.bat.com 

BRITTAIN HADLEY PARTNERSHIP 713573 SURVEYORS graham.hollingsworth@bhg.eu.com www.brittain-hadley.com 

BUILDING & TECHNICAL 

SERVICES C.I. LTD 

BUTTERFIELD BANK (GUERNSEY) 

LTD 

715530 BUILDING steve@airconditioning.je 

711521 BANKING - PRIVATE john.robinson@butterfield.gg www.butterfieldbank.gg 

Mr Stephen Ainsworth BWCI GROUP 728432 ACTUARY mail@bwcigroup.com www.bwcigroup.com 

C 

Mr Roy Rogers C I LIGHTING LTD 728911 WHOLESALE cilighting@cwgsy.net 

Mr Chris J Torode C T FREIGHT (CI) LTD 201121 FREIGHT DISTRIBUTION ctfreight@cwgsy.net 

Mr Steve Smith CABLE & WIRELESS GSY LTD 757501 TELECOMMUNICATIONS steve.smith@cw.com www.cwguernsey.com 

Mrs Armelle Hodkinson CAFÉ D’ESCALIER 264121 RESTAURANTS armelleanddean@hotmail.com 

Mr Nick Barton CAMPBELL & BLOESE LTD 244433 CONSULTANCY admin@campbell-bloese.com www.campbell-bloese.com 

Mr Andy Le Flem CAPELLES BUILDING STORES LTD 245897 BUILDING SERVICES andy@capelles.co.uk www.capelles.co.uk 

Mr Andre Lenormand 

Mr Eric J Caplain 

CAPITAL PVC BUILDING 

SUPPLIES LTD 

CAPLAIN GLASSHOUSE 

SERVICES LTD 

726151 MERCHANT capitalpvc@cwgsy.net 

244159 BUILDING caplainglass@guernsey.net www.caplainglass.com 

Mrs Jane Duchemin CAREY GROUP 700300 PENSION PROVIDERS jane.duchemin@careygroup.gg www.careygroup.gg 

Ms Emma Mauger CAREY OLSEN 727272 ADVOCATES emma.mauger@careyolsen.com www.careyolsen.com 

Mr A Bran 

CARPET SELECTION CENTRE 

(C.I.) LTD 

725156 RETAIL carpetselection@cwgsy.net 

Mr P Freeman CATHERINE BEST 237771 JEWELLERS paul@catherinebest.com www.catherinebest.com 

Mr Ken Le Page CDS LTD 235631 MERCHANT CDS@cwgsy.net 




C 

Mrs Allison Forman CELARO LTD 724721 RETAIL celaro@cwgsy.net 

Mr Carl Ceillam THE CHAIN 257008 COMPUTING carl@chainci.com 

Mr Martyn Mahe CHANDLER BACKER & CO 254550 ACCOUNTANTS info@chandlerbacker.com www.chandlerbacker.com 

Mr B M Thomson CHANNEL INSURANCE BROKERS LTD 726971 INSURANCE cib@channelinsurancebrokers.co.gg 

www.channelinsurancebrokers. 

co.gg 

Mr John Litchfield CHANNEL ISLAND CERAMICS 234000 DISTRIBUTION mail@channelislandceramics.com www.channelislandceramics.com 

Mr Stuart Ayres 

CHANNEL ISLAND DATA 

SERVICES LTD 

720028 DEBT RECOVERY stuart@offshorecreditcheck.com www.offshorecreditcheck.com 

Mr Derek Tomlin CHANNEL ISLAND POSTAL BID SALES 727353 MAIL ORDER dtomlin@cipostalbids.co.uk 

Mr Andrew Deane CHANNEL ISLAND TOYS 723871 EMBROIDERERS citoys@channel-teddy.co.uk www.channel-teddy.co.uk 

Mr B Prigent 

Mr Steve Kail 

Mr N Robert 

CHANNEL ISLANDS CO-OPERATIVE 

SOCIETY LTD 

CHANNEL ISLANDS MONEY 

BROKERS (GUERNSEY) LTD 

CHANNEL ISLANDS MOTOR 

FACTORS LTD 

245802 RETAIL brianp@ci-coop.com 

726026 BROKERS stevekail@cwgsy.net www.cimbl.net 

248411 MOTOR GARAGE cimf@guernsey.net 

www.guernsey.net/mcimf/index. 

html 

Ms Lorraine Jay CHANNEL SEAWAYS LTD 723400 SHIPPING lorraine@channelseaways.co.uk www.channelseaways.co.uk 

Ms Gillian Smart CHANNEL TELEVISION LTD 241888 TELEVISION BROADCASTING gillian.smart@channeltv.co.uk 

Mr Toni Clayton CHANNEL WELDERS LTD 246262 ENGINEERING toni.clayton@channelwelders.gg 

Mr Brian Rice 

CHARLES LE QUESNE 

(GUERNSEY) LTD 

714193 BUILDING info@clqguernsey.co.uk www.charleslequesne.co.uk 

Mr David Corson CHATEAUX ESTATE AGENCY LTD 244544 ESTATE AGENTS david@chateaux.gg www.chateaux.gg 

Mr David Cherry CHERRY GODFREY FINANCE LTD 711666 BANKING dcherry@cherrygodfrey.com www.cherrygodfrey.com 

Mr David Cherry 

CHERRY GODFREY INSURANCE 

SERVICES LTD 

711666 INSURANCE insurance@cherrygodfrey.com www.cherrygodfrey.com 

Mr Philip Collinson CHRISTIES LEISURE GROUP 724379 HOTEL & CATERING manager@christiesrestaurant.com www.christiesrestaurant.com 

Mr Nick England CIA LIMITED 725020 FUND MANAGEMENT nick@cia.gg www.cia.gg 

Ms Claire Bosq Scott 

CLAIRE BOSQ SCOTT 4 STAR 

SERVICES 

07797 828950 contact@cbs4starservices.com www.cbs4starservices.com 

Mr Karl Richards CLEGG GIFFORD & CO LTD 728987 INSURANCE gsy@cglloyds.co.uk www.cglloyds.co.uk 

Mr A H G Dick-Cleland CLELAND & CO LTD 740205 ACCOUNTANTS info@cleland.gg 

Mr B H Bisson CLIMATE CONTROLS LTD 713588 ENGINEERING mail@climate-controls.com www.climate-controls.com 

Ms Leigh Gibbins CLOS DE VAUL CREUX 832527 CATERING leighgibbins@cwgsy.net www.closdevaulcreux.co.uk 

Mr Adrian Flambard 

Mr James Blower 

CLOSE WEALTH MANAGMENT 

GROUP 

CLYDESDALE BANK 

INTERNATIONAL 

726014 BANKING jo.murphy@closewm.com www.closewm.com 

754929 BANKING 

james.blower@ 

clydesdalebankinternational.gg 

www.clydesdalebankinternational.com 

Mrs Katie Blampied COAST MEDIA 200950 ADVERTISING & MARKTNG katie@coastmediaci.com www.coastmediaci.com 

Mr Nick Ferris COGENT LTD 706789 



nick.ferris@cogentlimited.com www.cogentlimited.com 

Mr M Collenette COLLENETTE JONES LTD 246324 ACCOUNTANTS mail@cjco.gg www.cjco.gg 

Mr Charlie Roger 

COLLINS STEWART WEALTH 

MANAGEMENT 

712889 WEALTH MANAGEMENT croger@collinsstewart.com www.collinstewartwealth.com 

Mr Steve Marie COMPROP (C.I.) LIMITED 01534 631409 PROPERTY enquiries@compropci.com 

Mr Jan Milner CONDOR FERRIES 729666 FERRY OPERATOR jan.milner@condorferries.co.uk www.condorferries.com 

Mr Paul Wilson CONDOR LOGISTICS (GSY) LTD 242020 FREIGHT DISTRIBUTION paul.wilson@condorlogistics.co.uk www.condorlogistics.com 

Mr Will Morgan CONSULTING (GSY) LTD 236509 CONSULTANTS will.morgan@ocgsy.co.uk www. ocgsy.co.uk 

Mr Trevor Cooper COOPER BROUARD LTD 236039 ESTATE AGENTS trevor@cooperbrouard.com www.cooperbrouard.com 

Mr Jonathan Coyde COPPOLO & COYDE LTD 247248 CONSULTANCY jonathan@copcoy.com www.copcoy.com 

Mrs Corinne Joy CORINNE JOY 710615 

TRANSLATOR & 

INTERPRETER 

corinne.joy@cwgsy.net 

Mr Brian Castle CRANFORD ESTATE AGENCY LTD 243878 ESTATE AGENTS sales@cranfords.co.uk www.cranfords.co.uk 

Mr P Kluyver CREAM SERVICES (GSY) LTD 246324 IMPORT/EXPORT p.kluyver@guernsey-cream.com www.guernsey-cream.com 

Mr A Creasey CREASEY’S LTD 720203 RETAIL anthony.creasey@creaseys.com 

Mr James Barker CREATE LIMITED 242887 ARCHITECTS info@create-architecture.com www.create-architecture.com 

Mr Roy McGregor CREDIT SUISSE (GSY) LTD 719000 BANKING guernsey.location@credit-suisse.com www.credit-suisse.com/guernsey 

Ms Anne Bigeard CREDIT SUISSE TRUST LTD 719100 

Ms Alyson Finer CRESCENT BUILDINGS LTD 790109 



COMMERCIAL PROPERTY 

LANDLORD 

anne.bigeard@credit-suisse.com www.cstrust.com 

alysonfiner@yahoo.co.uk 

Mr Andrew Dyke CRESSWELL,CUTTLE & DYKE 726461 ARCHITECTS mail@ccd-architects.com www.ccd-architects.com 




D 

Mr J B Kempson D.D.S. ARCHIVE STORAGE LTD 720113 ARCHIVE SERVICES ddsarchive@cwgsy.net 

Mr Nello Ciotti DA NELLO LTD 721552 HOTEL & CATERING admin@danello.gg www.danello.gg 

Mr B R De Jersey DE JERSEY, B R 247356 FRENCH POLISHER bdejersey@cwgsy.net 

Mr Rick Garrard DELOITTE & TOUCHE LLP 724011 ACCOUNTANTS rgarrard@deloitte.co.uk www.deloitte.co.uk 

Mr David Inder DESIGN VILLAGE LTD 232773 MANUFACTURING dave.inder@designvillage.gg www.designvillage.gg 

Mr Andreas Tautscher DEUTSCHE BANK INT LTD 702000 BANKING andreas.tautscher@db.com www.dboffshore.com 

Mrs DianaThompson 

DIANA THOMPSON - NOTARY 

PUBLIC 

730959 NOTARIES diana@guernseynotary.com www.guernseynotary.com 

Mr Colin S Le Conte DIGIMAP LTD 700321 MAPPING colin@digimap.gg www.digimap.gg 

Mr Roger Seaforth 

DIRECT SOCIAL SERVICES LTD 

T/A DPS LOCUMS 

255588 AGENCIES rseaforth@guernsey.net www.dpslocums.com 

Mr John Nelson DIXCART TRUST CORP LTD 723996 ADMINISTRATION john.nelson@dixcart.co.gg www.dixcart.com 

Mr M P Duquemin 

Mrs Mandy Trotter 

DOMESTIC HEATING SERVICES 

(WHOLESALE) LTD 

DOMINION FUND MANAGEMENT 

LIMITED 

725460 MERCHANT 

martyn@domestic-heating-services. 

co.uk 

www.domestic-heating-services. 

co.uk 

734344 FUND MANAGEMENT mandy.trotter@dominion-funds.gg www.dominion-funds.com 

Mr Adrian Ashman DOREY LYLE & ASHMAN LTD 258123 CONSULTANCY dlashman@cwgsy.net 

Mr Pierre J Payne DOYLE MOTORS LTD 724025 MOTOR GARAGE pierre@doylemotors.co.uk www.doylemotors-honda.co.uk 

Mrs Rejane Roumy DUKE OF NORMANDIE HOTEL 721431 HOTEL & CATERING dukeofnormandie@cwgsy.net www.dukeofnormandie.com 

Mr H B Sarre DWA (ARUNDELL, D W&CO LTD) 246844 RETAIL dwa@cwgsy.net www.dwaflooring.com 

E 

Mr Marcus Jones E.A. CAREY (EUROPE) LTD 747751 MAIL ORDER marcus@eacarey.co.uk www.eacarey.co.uk 

Mr Jonathan Guillemet 

EAST HARBOUR ASSOCIATES 

LTD 

712826 

MANAGEMENT 

CONSULTANTS 

Mr O E Faborsky EATON PLACE INVESTMENTS LTD 721069 INVESTMENT SERVICES centrumgsy@aol.com 

jonathan@east-harbour.com www.east-harbour.com 

Mr Chris Rowe EFG PRIVATE BANK (C.I.) LTD 723432 BANKING info@efgci.com www.efggroup.com 

Ms Emma Mauger 

ELM COMPLIANCE 

CONSULTANTS LIMITED 

07781 109289 CONSULTANCY emma@elmcompliance.com www.elmcompliance.com 

Miss Danielle Collins ERNST & YOUNG LLP 717400 ACCOUNTANTS eyguernsey@uk.ey.com www.ey.com/channel_islands 

Mr Paul Fletcher E-Si LIMITED 200388 MECHANICAL & ELECTRICAL paul@e-si.com www.e-si.com 

Mr Brian Evans EVANS & CO 253277 

F 

OFFICE & BUSINESS 

EQUIPMENT 

info@evansandco.com www.evansandco.com 

Adv Felicity Haskins F HASKINS & CO 721316 ADVOCATES haskins@haskins-co.com www.haskins-co.com 

Mr David Falla 

FALLA ASSOCIATES 

INTERNATIONAL LTD 

728020 ARCHITECTS dfalla@falla.com www.falla.com 

Mrs Hazel Hosking FANCY THAT 722380 HIRE fancythat@cwgsy.net 

Mr Martyn Langlois 

FERRYSPEED GUERNSEY T/A 

CHANNEL EXPRESS 

Mr D J Finnigan FINIGAN & GIBSON 247290 BUILDING 

249094 FREIGHT DISTRIBUTION mlanglois@ferryspeed.com www.ferryspeed.com 

Miss Tina Quertier FIRSTCALL RECRUITMENT LTD 714634 EMPLOYMENT info@firstcall.co.gg www.firstcall.co.gg 

Mr Terry Ferbrache FLETCHER SPORTS LTD 724114 RETAIL fletchersports@hotmail.com 

Mrs Becky Machon FOCUS HR SOLUTIONS LTD 728824 HUMAN RESOURCES katie@focushrs.com www.focushrs.com 

Mr K Bienvenue FOREST STORES LTD 238395 RETAIL foreststores@cwgsy.net 

Mr J Brache FRAMECRAFT LTD 254184 ART GALLERIES framecraft@cwgsy.net 

Ms Lisa Davey FRENCH ACCENTS 248500 RETAIL french.accents.plus@cwgsy.net 

Mrs S Garbutt FUEL SUPPLIES (C.I.) LTD 200800 

FUEL & ENERGY 

DISTRIBUTION 

s.garbutt@fsci.co.uk www.fsci.co.uk 

Mr G R Fuller FULLER GROUP LTD 730702 PROPERTY contact@fullergroup.co.uk www.fullergroup.co.uk 

Mr Steve Vowles FULTURA LTD 710047 COMPUTING info@fultura.net www.fultura.net 




F 

Mr Richard Fleming 

FUMOTO ENGINEERING OF 

EUROPE LTD 

716987 AGENCIES sales@fumoto-valve.com www.fumoto-valve.com 

Mr Paul N Briggs FUSION SYSTEMS LTD 721031 COMPUTING enquiry@fusion-systems.com www.fusion-systems.com 

Mrs Andrea 

Dudley-Owen 

G 

Mr Richard Jones 

FWS LTD 266281 BUSINESS SERVICES enq@fws.gg 

GARENNE CONSTRUCTION 

GROUP LTD 

www.fws.gg & www. 

guernsey-jobs.com 

254262 BUILDING enquiries@garenne.gg www.garenne.gg 

Mr Richard Mahy GENERALI INTERNATIONAL LTD 714108 INSURANCE richardmahy@generali-guernsey.com www.generali-gi.com 

MrIan Robinson 

GENERALI WORLDWIDE 

INSURANCE COMPANY 

715400 INSURANCE josmeed@generali-guernsey.com www.generali-worldwide.com 

Mr Ian Gilmour GEOMARINE LTD 201015 ENGINEERING chris.wrench@geomarine.gg www.geomarine.gg 

Mr James Read 

GIROSCOPE EMPLOYMENT & 

PAYROLL SERVICES 

729020 EMPLOYMENT james@giroscope.gg www.giroscope.gg 

Mr Les Bichard GLOBAL COMPUTING LTD 817000 COMPUTING info@globalcomputing.co.uk www.globalcomputing.co.uk 

Mr Kelvin Seeds GOLDRIDGE ESTATE AGENTS LTD 715600 ESTATE AGENTS sales@goldridgeestateagents.com 

Mr Graham Scott GRAHAM SCOTT & CO 259380 MANUFACTURING gscott@cwgsy.net 

www.goldridgeestateagents. 

com 

Mr Phil Le Roy GRANITE LE PELLEY LTD 257610 BUILDING phil.leroy@granitelepelley.gg www.granitelepelley.gg 

Mr Dave Clark 

GRANT THORNTON SERVICES 

(GUERNSEY) LTD 

753400 ACCOUNTANTS dave.clark@gt-ci.com www.gt-ci.com 

Mr M Kilbourn GREEN ACRES HOTEL 235711 HOTEL & CATERING greenacres@guernsey.net www.greenacreshotel.guernsey.net 

Mr Greg Forino GREG FORINO FLOORING LTD 259989 RETAIL gregforino@cwgsy.net 

Mrs C Goodlass GRISNOIR GUEST HOUSE 727267 HOTEL & CATERING office@grisnoir.co.uk www.grisnoir.co.uk 

Prof. Richard Condor GTA UNIVERSITY CENTRE 721555 TRAINING admin@gta.gg www.gta.gg 

Mrs C Roberts GUERNSEY AIR CONDITIONING 265133 ENGINEERING gacltd@guernseyairconditioning.com 

Mr P R Sandwith 

GUERNSEY AUTO & ELECTRICAL 

SUPPLY CO LTD 

726644 MOTOR SERVICES&SUPPLIES autoelec@cwgsy.net www.guernseyautoelec.co.uk 

Mr Alun Williams GUERNSEY CAREERS SERVICE 733044 EDUCATION awilliams@education.gov.gg www.careers.gg 

Mr David Meeks GUERNSEY COAL 249858 MERCHANT jo.guernseycoal@cwgsy.net 

Mr Trevor Wakefield 

GUERNSEY COLLEGE OF 

FURTHER EDUCATION 

737500 EDUCATION college@gcfe.net www.cfe.edu.gg 

Mr Dave Hollingsworth GUERNSEY CONSERVATORIES 253440 BUILDING gcs@conservatoryspecialist.com www.conservatoryspecialist.com 

Mr Alan Bates GUERNSEY ELECTRICITY LTD 200700 

Mr John Stares 

GUERNSEY ENTERPRISE 

AGENCY 

FUEL & ENERGY 

DISTRIBUTION 

admin@electricity.gg www.electricity.gg 

710043 COMPANY ADVISER info@gea.gg www.gea.gg 

Mr Peter Niven GUERNSEY FINANCE LBG 720071 FINANCE info@guernseyfinance.com www.guernseyfinance.com 

Mrs Bridget Foss GUERNSEY FLOWERS LTD 251929 MAIL ORDER bridget@stanbrouard.com www.sendabunch.co.uk 

Mr Paul Garlick GUERNSEY GAS LTD 724811 

Mr Rob Gill 

GUERNSEY GLASS & WINDOW 

CO LTD 

FUEL & ENERGY 

DISTRIBUTION 

paulg@i-e-g.com www.i-e-g.com 

243535 MANUFACTURING info@guernseyglass.gg www.guernseyglass.gg 

Mr Steve Williams GUERNSEY HOUSING ASSOC 245530 SOCIAL HOUSING steve.williams@gha.gg www.gha.gg 

Mrs Celia Allen GUERNSEY LIFEBOAT GUILD 720414 SERVICES cla@cwgsy.net 

Mr Gordon Snell 

GUERNSEY OCCUPATIONAL 

SAFETY&HEALTH ASSOCIATION 

255774 EDUCATION jcoyde@newtelsurf.com www.gosha.org.uk 

Mr Andy Ison GUERNSEY PEARL LTD 07781138288 JEWELLERS andyison@hotmail.com www.guernseypearl.co.uk 

Mr T Harland GUERNSEY PHOTOGRAPHICS 724001 RETAIL arcade@gsycomp.guernsey.net 

Mr Boley Smillie GUERNSEY POST LTD 733540 POSTAL SERVICES rchilton@guernseypost.com www.guernseypost.com 

Mr J Marquand GUERNSEY PRESS CO LTD 240240 PUBLISHING jmarquand@guernsey-press.com www.guernsey-press.com 

Mr Alan Crowe GUERNSEY RECYCLING LTD 245402 ENGINEERING guernseyrecycling@cwgsy.net 

Ms Emma Walton GUERNSEY REGISTRY 743800 ADMINISTRATION enquiries@guernseyregistry.com www.guernseyregistry.com 

Mr Mat Desforges 

Mr A R Vaudin 

GUERNSEY RENEWABLE 

ENERGY LTD 

GUERNSEY SHEET METAL CO 

(1993) LTD 

825555 MARINE mat.desforges@are.gb.com 

723617 ENGINEERING gsmco@cwgsy.net 

Ms M Falla GUILLE-ALLES LIBRARY 720392 EDUCATION maggiefalla@library.gg www.library.gg 




H Mr Ged Kelly HAMILTON BROOKE 714437 ADVERTISING & MARKETING ged@hamiltonbrooke.com www.hbgroup.com 

Miss Sally Wilkinson HARBOUR TRUSTEES LTD 704800 



mail@harbour.co.gg 

Mr Russell Adams HARSCO INFRASTRUCTURE 723771 BUILDING radams@harsco.com www.harsco.com 

Ms Shelaine Green HEADWAY GUERNSEY 07781 451310 CHARITY shelaine2000@yahoo.co.uk 

www.thisisguernsey.com/ 

headwayguernsey 

Mrs Ann Outram HEALTHSPAN GROUP LTD 711321 MAIL ORDER headoffice@healthspan.co.uk www.healthspan.co.uk 

Mr John Dodsworth HERALD PRINT 737100 PRINTING di@parallel.co.gg www.heraldprint.gg 

Mr Karl Bradley 

HERITAGE GROUP INSURANCE 

BROKERS LTD 

740000 INSURANCE heritageib@heritage.co.gg www.heritage.co.gg 

Mr Richard J Tee HERITAGE GROUP LTD 716000 FINANCIAL SERVICES info@heritage.co.gg www.heritage.co.gg 

Mrs Margaret Spencer HFL LIMITED 722066 



admin@hfl.co.gg www.hfl.co.gg 

Mr Jamie Ashington HMV GUERNSEY LTD 749360 DISTRIBUTION jamie.ashington@hmv.co.uk www.hmv.com 

Mr John Hodder HODDER LANDSCAPES 238128 

GARDEN & LAND 

PREPARATION 

hodder@cwgsy.net 

Mr Marc Maubec HOLESHOT LTD 721313 RETAIL holeshot@cwgsy.net 

Mr Tim Holmes HOLMES LTD 728806 ARCHITECTS office@holmes.gg www.holmes.gg 

Mr Colin Druce 

Mrs Coryn Le Clerc 

HOTEL & COMMERCIAL 

LAUNDERIES LTD 

HOTEL REPRESENTATIVE A.G - 

GUERNSEY BRANCH 

247633 LAUNDRY hcl@cwgsy.net 

700132 MARKETING hrag@cigsy.com 

Mr James Whelton HSBC BANK PLC 717871 BANKING jwhelton@hsbc.com www.hsbc.co.uk 

Mr Gary T Miller HSBC PRIVATE BANK (GSY) LTD 710901 BANKING gary.miller@hsbcpb.com www.hsbcprivatebank.com 

Mrs Beverley Griggs 

Mr S F Champion- 

Smith 

I 

HSSD OCCUPATIONAL HEALTH 

DEPARTMENT 

HUELIN-RENOUF SHIPPING (GSY) 

LTD 

707411 HEALTH BGriggs@hssd.gov.gg 

736366 FREIGHT DISTRIBUTION 

steve.championsmith@huelinrenouf.com 

Mr Julian P Hunt HUNT BREWIN 728236 SURVEYORS peter@huntbrewin.com 

www.huelin-renouf.com 

Mr Ian Brown IAN BROWN’S CYCLE SHOP 721581 RETAIL admin@ianbrowns.net 

Mr Richard Lowe ICONSULT LTD 724924 COMPUTING richard.lowe@iconsultci.com www.iconsultci.com 

Mr Rob Crame IDEAL CONTRACTORS LTD 249677 BUILDING rob@idealcontractors.co.uk 

Mr S Argo IDEAL FURNISHINGS LTD 736249 RETAIL steveargo@cwgsy.net 

Mr Barry Ozard IDESIGN 246917 DESIGN bwozard@idesign.gg 

Mr R Berry ILEX LODGE LTD 237491 HOTEL & CATERING berry@selfcatering.co.gg www.selfcatering.co.gg 

Mr Stephen Gillman IMAGE GROUP LTD 723456 ADVERTISING & MARKETING info@imageci.com www.imageci.com 

Mrs Sheila Innes IN STEP 720586 RETAIL sheila@instep.gg www.instep.gg 

Mr A J Grisley 

INDEPENDENT RISK REPORTING 

LIMITED 

07839 

232627 

INVESTMENT SERVICES 

arran@independentriskreporting. 

com 

www.independentriskreporting. 

com 

Mr Martin Welch INSPIRE 726162 CATERING & EVENTS martin@inspire-co.co.uk www.inspire-co.co.uk 

Mr Glyn Smith 

INSURANCE CORPORATION (C.I.) 

LTD 

713322 INSURANCE 

glyn.smith@insurancecorporation. 

com 

www.insurancecorporation.com 

Mr Matthew Polson INTEGRATED SKILLS (GSY) LTD 242700 TECHNICAL CONSULTANCY info@integrated-skills.com www.integrated-skills.com 

Mr Robert Dutnall INTERACTIVE SPORTS (CI) LTD 735900 INTERNET angela.lowe@sportingbet.com 

Mr Michael Strachan 

INTERNATIONAL ASSET 

MONITOR LTD 

716575 

INVESTMENT ADVISERS& 

MANAGERS 

michael.strachan@ 

internationalassetmonitor.com 

www.internationalassetmonitor. 

com 

Ms Rosemary 

Bougeard 

INTERNATIONAL CONFERENCES 

LTD 

713643 CONFERENCE ORGANISERS rdb@inter-conferences.com www.inter-conferences.com 

Mr Neil Shaw INTERNATIONAL ENERGY GROUP 715634 

FUEL & ENERGY 

DISTRIBUTION 

energy@i-e-g.com www.i-e-g.com 

Mr Chris Meinke INTERNATIONAL LAW SYSTEMS LTD 723494 MANUFACTURING info@ils-products.com www.ils-products.com 

Mr Nigel Hurford INTERSPORT 200091 RETAIL intersportguernsey@newtelsurf.com 

Mr Mark Levrier INTERSURGICAL (GSY) LTD 710767 MANUFACTURING mol@intersurgical.co.uk 

Mr M Cahill INTERTRUST (GSY) LTD 211000 ADMINISTRATION mick.cahill@intertrustgroup.com www.intertrustgroup.com 

Mr Ian Clarke 

INTERTRUST FUND SERVICES 

(GSY) LTD 

211000 



ian.clarke@intertrustgroup.com www.intertrustgroup.com 

Mr M Cahill 

INTERTRUST INTERNATIONAL 

MANAGEMENT LTD 

211000 



mick.cahill@intertrustgroup.com www.intertrustgroup.com 


I 



Mr Ian Clarke 

Mr M Cahill 

Mrs Jane A Le Maitre 

INTERTRUST FUND SERVICES 

(GSY) LTD 

INTERTRUST INTERNATIONAL 


INTERTRUST READS PRIVATE 

CLIENTS LTD 

211000 

211000 





ian.clarke@intertrustgroup.com www.intertrustgroup.com 

mick.cahill@intertrustgroup.com www.intertrustgroup.com 

211000 TAX ADVISERS jane.lemaitre@intertrustgroup.com www.intertrustgroup.com 

Ms Lauren Le Feuvre INTRANSIT LIMITED 700066 HIRE info@intransit.gg www.intransit.gg 

Mr Steven Henry INVESTEC BANK (CI) LTD 723506 BANKING stephen.henry@investec-ci.com www.investec-ci.com 

Ms Avril Galsworthy 

INVESTEC TRUST GUERNSEY 

LTD 

711500 



avril.galsworthy@investectrust.com 

Mrs Helen Dyke ISABELLE VETS LTD 723863 VETERINARY SERVICES deborah@isabellevets.co.uk www.isabellevets.co.uk 

Mr Paul Rigby ISB WORLDWIDE 722981 TRAINING prigby@isbworldwide.com www.isbworldwide.com 

Mr Chris Brock ISLAND ANALYSIS LIMITED 716227 MARKETING call@islandanalysis.com www.islandanalysis.com 

Mrs Hannah Beacom ISLAND COACHWAYS LTD 720210 TRANSPORT hannah@icw.gg www.icw.gg 

Mr Richard Cowling ISLAND ELECTRICS LTD 263598 BUILDING ric@cwgsy.net 

Mr Martyn Parr ISLAND FM LTD 242000 RADIO STATION martyn.parr@islandfm.com www.islandfm.com 

Mr Jez Ogier ISLAND LOCK & SAFE CO LTD 714050 SECURITY INSTALLATIONS jezogier@cwgsy.net 

Mr Ian Moxon ISLAND MARINE CRAFT LTD 249294 MARINE islandmarine@cwgsy.net www.islandmarinecraft.co.uk 

Mr Dan Hubert 

ISLAND WASTE LTD (Skips R Us/ 

Circuit Skips/RF Mills) 

235762 SERVICES circuitskips@cwgsy.net 

Mr P Rowe ISLANDS INSURANCE 710731 INSURANCE insure@islands-insurance.com www.islands-insurance.com 

Mr Richard Gallienne ISLE OF SARK SHIPPING CO LTD 724059 AGENCIES manager@sarkshippingcompany.com www.sarkshippingcompany.com 

Ms Jodie Burtenshaw 

ITCHYFEET RECRUITMENT 

AGENCY 

722817 BUSINESS SERVICES team@itchyfeet.gg www.itchyfeet.gg 

Mr R Parker ITEX (GUERNSEY) LTD 710881 

COMPUTING, IT/ 

TELECOMMUNICATIONS 

richard.parker@itexoffshore.com www.itexoffshore.com 

J Mr Philip Taylor J J FOX (GUERNSEY) LTD 242388 DISTRIBUTION philip.taylor@foxinternational.co.uk www.foxinternational.co.uk 

Mr Gerve Brazier JACKSONS (CI) LTD 235441 MOTOR GARAGE gervebrazier@jacksons.gg www.jacksonsci.com 

Mr Cato Johansen 

JOHANSEN EXECUTIVE 

COACHING 

736215 COACHING & MENTORING 

cato@johansenexecutivecoaching. 

com 

www.johansenexecutivecoaching. 

com 

Mr John Gocher JOHN GOCHER COMPUTING 740046 COMPUTING sian@gocher.cc www.gocher.cc 

Miss Joanna Watts JONES WATTS LTD 740071 ESTATE AGENTS jo@joneswatts.com www.joneswatts.com 

Mr Peter Joy JOYS PRODUCTION SERVICES 727117 CONFERENCE ORGANISERS info@joys.com www.joys.com 

K Mr Alan Tacon K DE P GLASS LTD 245881 MANUFACTURING alant@kdep-glass.com 

Mr Angus Kemp KEMP LE TISSIER 253050 ACCOUNTANTS angus@kempletissier.com www.kempletissier.com 

Mr Brian Rabey 

KEN RABEY LEISURE 

EQUIPMENT 

722275 RETAIL kenrabey@cwgsy.net www.kenrabey.co.uk 

Mr John M Wilson KENT ASSOCIATES LTD 710036 CONSULTANCY kent95@guernsey.net 

Mrs Rachel Parrott KLEINWORT BENSON 727111 FINANCIAL SERVICES rachel.parrott@kbci.com www.kleinwortbenson.com 

Mr Colin Knight KNIGHT`S FLOORING SERVICES 714100 RETAIL knightsflooring@cwgsy.net 

Mr Chris Marquis KOSANGAS (GUERNSEY) LTD 728844 

FUEL & ENERGY 

DISTRIBUTION 

accountkgas@i-e-g.com www.gsygas.com 

Mr Mark Thompson KPMG CHANNEL ISLANDS LTD 721000 ACCOUNTANTS mrthompson@kpmg.guernsey.gg www.kpmg.guernsey.gg 




L 

Mr A Chambers LA COLLINETTE HOTEL LTD 710331 HOTEL & CATERING reservations@lacollinette.com www.collinette.guernsey.net 

Mr C Sharp LA FREGATE HOTEL G.S.H LTD 724624 HOTEL & CATERING c.sharp@lafregatehotel.com www.LaFregateHotel.com 

Mr K Gallichan LA POINTE FARM 267169 HOTEL & CATERING lapointefarm@guernsey.net www.lapointefarm.com 

Ms Lisa Lechner LA TRELADE HOTEL 235454 HOTEL & CATERING reservations@latreladehotel.co.uk www.latreladehotel.co.uk 

Mr G A Power LA VILLETTE HOTEL & LEISURE CLUB 235292 HOTEL & CATERING reservations@lavillettehotel.co.uk www.lavillettehotel.co.uk 

Mr Jim Delbridge 

LANGLOIS ROBERTSHAW & 

DELBRIDGE 

246668 ADVERTISING & MARKETING jim@lrandd.com 

Ms Kelly Flaguel LAW AT WORK (C.I.) LTD 727155 BUSINESS SERVICES enquiry@lawatworkci.com www.lawatworkci.com 

Mr A Van Zutphen LE CHENE HOTEL 235566 HOTEL & CATERING info@lechene.co.uk www.lechene.co.uk 

Mr S L Le Le Prevost LE COIN TROPHIES 713277 SERVICES lecoin@cwgsy.net 

Mr T Ingrouille LE FRIQUET PLANT CENTRE 259220 RETAIL 

tony.ingrouille@ 

lefriquetgardencentre.gg 

Mrs Lois Le Lacheur LE LACHEUR & CO 730620 ACCOUNTANTS lois.lelacheur@cwgsy.net 

Mr David Beausire LE MONT SAINT GARAGE 264811 MOTOR GARAGE dave@lemontsaint.co.uk www.lemontsaint.co.uk 

Mr G Botzenhardt LE NAUTIQUE RESTAURANT 721714 HOTEL & CATERING lenautiquerestaurant@msn.com 

Mr Robert W Le Page 

LE PAGE ROBERT W. 

ARCHITECTS & CHARTERED 

SURVEYORS 

725239 ARCHITECTS architect@rwlp.co.gg www.rwlp.co.gg 

Mr Chris Gnapp LEAPFROG LTD 711188 EMPLOYMENT jobs@leapfrogjobs.com www.leapfrogjobs.com 

Mr Stuart Platt- 

Ransom 

LEGIS GROUP LTD 726034 



stuart.plattransom@legisgroup.com www.legisgroup.com 

Mr M Ozanne LES BUTTES HOLIDAY COTTAGES 266363 HOTEL & CATERING info@lesbuttes.com www.lesbuttes.com 

Mr & Mrs R T Pipet LES COCQUERELS 254468 HOTEL & CATERING 

Mr Graham Smale LES COTILS CHRISTIAN CENTRE 727793 CONFERENCE CENTRE graham.smale@lescotils.com www.lescotils.com 

Mr Michael de Garis LES GRANGES DES FLEURS 256879 HOTEL & CATERING lesgrangesdesfleurs@cwgsy.net 

Mrs S A Paine 

LES MERRIENNES SELF 

CATERING 

Mr J Laine LES VAUGRATS CAMPSITE 257568 

Mrs Armelle 

Hodkinson 

263262 HOTEL & CATERING paine@cwgsy.net 

CAMPING SITES & 

EQUIPMENT 

L’ESCALIER RESTAURANT 710088 HOTEL & CATERING armelleanddean@hotmail.com 

enquiries@vaugratcampsite.com www.vaugratcampsite.com 

Mr Jon Taylor LIGHTHOUSE MEDIA LTD 728841 MEDIA PRODUCTION jon@lighthouseci.com www.lighthouseci.com 

Mr Gregory Robert LINCE SALISBURY LTD 735000 ACCOUNTANTS grobert@lince-salisbury.com www.lince-salisbury.com 

Mr Richard Bird LINKS COMMUNICATIONS 248360 TELECOMMUNICATIONS links@guernseynet 

Mr Mike Starkey LLOYDS TSB OFFSHORE LTD 708023 BANKING 

mike.starkey@lloydstsb-offshore. 

com 

Mr Charles S Billson LONG PORT PROPERTIES LTD 728721 PROPERTY steve.brehaut@long-port.com 

Mrs Lynn Giovinazzi LOUVRE GROUP LTD 727249 



lynn.giovinazzi@louvregroup.com www.louvregroup.com 

Mr C M Lovell LOVELL & PARTNERS LTD 723630 ESTATE AGENTS info@lovellsproperty.com www.lovellsproperty.com 

Mr Andrew Ozanne LOVELL OZANNE & PARTNERS LTD 235397 ARCHITECTS admin@lovellozanne.com www.lovellozanne.com 

Mr Adam Prosser LUCAS FREIGHT LTD 724480 FREIGHT DISTRIBUTION mail@lucasfreight.com www.lucasfreight.com 




M 

Mr Adrian Machon MACHON ACCOUNTING LTD 243430 ACCOUNTANTS adrian@machonaccounting.com www.machonaccounting.com 

Mr Robert Read MAPPIN AND WEBB 723621 RETAIL m&wguernsey@mappin-and-webb.co.uk www.mappin-and-webb.co.uk 

Mr Marc Weston MARCWELL MAINTENANCE LTD 713876 BUILDING mwmarcwell@cwgsy.net www.marcwellgroup.co.uk 

Mr David Coleman MARINE & GENERAL LTD 245808 ENGINEERING gcc@mge.gg 

Mr Alan Green MARINE ELECTRONICS LTD 253181 MARINE sales@marine-electronics.co.uk www.marine-electronics.co.uk 

Mr Giles Shepherd MARKETING ASSIST LTD 

Mr Nick Hannah 

MARLBOROUGH TRUST 

COMPANY LTD 

08456 

521922 

713100 

Mr Paul Martel MARTEL DESIGN LTD 258244 

Mr P J Le Cheminant 

Mrs Sandra 

Martel-Dunn 

MARTEL MAIDES ESTATE 

AGENTS 

MARKETING marketing@marketingassist.co.uk www.marketingassist.co.uk 



ARCHITECTURAL 

TECHNOLOGIST 

info@marlboroughtrust.com www.marlboroughtrust.com 

marteldesign@cwgsy.net www.marteldesign.net 

713463 ESTATE AGENTS info@martelmaides.co.uk www.martelmaides.co.uk 

MARTEL-DUNN RECRUITMENT 730565 EMPLOYMENT recruit@martel-dunn.com www.martel-dunn.com 

Mr D J Chamberlain MARTIN O’MEARA LTD 734444 WHOLESALE davec@momeara.co.uk 

Mrs Shelagh Mason MASON & CO SOLICITORS 246568 SOLICITORS info@masonandco.uk.com 

Mr D Mauger 

MAUGER D P, ELECTRICAL 

CONTRACTOR 

265892 BUILDING davemauger@cwgsy.net 

www.cwgsy.net/business/ 

MasonCo 

Mr Michael Grime MAYSIDE RECYCLING 247599 RECYCLING mayside.recycling@cwgsy.net www.maysiderecycling.co.uk 

Mrs Ann Robilliard MEDIATION SOLUTIONS 263176 CONSULTANCY envcons@guernsey.net 

Ms Carol Harvey MEDICAL SPECIALIST GROUP 238565 HEALTH carolharvey@msg.gg www.medicalspecialistgroup.gg 

Mr Graham Thoume MEESPIERSON (C.I.) LTD 751000 BANKING graham.thoume@gg.meespierson.com www.gg.meespierson.com 

Mr F M Moon 

MEESPIERSON ASSET 

MANAGEMENT (C.I.) LTD 

751000 INVESTMENT SERVICES frank.moon@gg.meespierson.com www.gg.meespierson.com 

Mrs Natasha Tostevin MELODY PRESS PRINTERS 245596 PRINTING natasha@melodypress.com 

Mr Mark Gill MERCATOR TRUST COMPANY LTD 234200 ADMINISTRATION mark.gill@mercatortrust.com www.mercatortrust.com 

Ms Julia Seath MERCURY DISTRIBUTION LTD 721122 

CATERING EQUIPMENT 

SUPPLIERS 

jseath@mercurydistribution.com 

Miss A Collins MICOL & PARTNERS 724136 ACCOUNTANTS contact@micol-partners.co.gg 

Mr Tim Millard MILLARD & CO LTD 720777 MOTORCYCLE millards@cwgsy.net www.millards.org 

Mrs Mary L Le Poidevin 

Ms Toni Elderfield 

MISS NOB LADIES’ 

INTERNATIONAL FASHIONS 

MONARCH VULCANISING 

SYSTEMS LTD 

721800 RETAIL lepoidevinlaforge@cwgsy.net 

241024 MANUFACTURING toni.elderfield@monaflex.com 

Mr Phil Soulsby MONDOMUNDI 07781 132686 RETAIL phil.soulsby@mundigroup.com www.mondomundi.com 

Rachel Le Flock MONTAGU EVANS CI LTD 230070 ESTATE AGENTS rachel@montagu-evansci.com www.montagu-evansci.com 

Mr L E Spurrier MOORE STEPHENS 721769 ACCOUNTANTS 

Ms Serena Tremlett 

MORGAN SHARPE 

ADMINISTRATION LIMITED 

lance.spurrier@moorestephensguernsey.com 

735540 FINANCIAL SERVICES serena@morgansharpe.com www.morgansharpe.com 

Martin J Sandle MS&CO 701521 ACCOUNTANTS MJS701521@aol.com 

Mr Richard Bush MSD INTERNATIONAL LIMITED 265999 CONSULTANCY richard.bush@msdinternational.com www.msdinternational.com 

Mr Steve Le Poidevin MUSE 727101 CATERING steve.lepoidevin@cwgsy.net www.muse.gg 

N 

Mr M Paint N ST J PAINT & SON LTD 721096 RETAIL paint@guernsey.net 

Mr Clive Le Tissier NASHCOPY C.I. LTD 712808 

Mr Robin H Smith NERINE TRUST COMPANY LTD 701300 


EQUIPMENT 



i@nashcopy.com www.nashcopy.com 

robin.smith@nerine.com www.nerine.com 

Mrs June Goater NETWORK DIRECT LTD 701400 INSURANCE june.goater@networkdirect.gg www.networkdirect.gg 

Mr Robin Baird NEWTEL (GSY) LTD 700670 TELECOMMUNICATIONS mail@newtelsolutions.com www.newtelsolutions.com 

Mr Matthew Hale NEXT GENERATION I.T. LTD 746024 INTERNET/COMPUTING info@ngit.co.uk www.ngit.co.uk 

Mr Nick Brett NICK BRETT PROPERTY LTD 720123 PROPERTY SERVICES nick@brettproperty.com www.brettproperty.com 

Mr Nigel Duquemin NIGEL DUQUEMIN & CO LTD 233144 

Mrs Sue Garrett 

NORDBEN LIFE & PENSION 

INSURANCE CO LTD 

ARCHITECTURAL 

TECHNOLOGIST 

nigel@duquemin.com 

702903 INSURANCE sue.garrett@nordben.com www.nordben.com 

Mr Tony Gallienne NORMAN PIETTE LTD 245801 BUILDING tonyg@np-group.com www.norman-piette.com 




N 

Mr C Schofield NORMANDIE GROUP LTD 253953 INSURANCE 

Mr Ross Preston 

NOVA INVESTMENT 


235335 

INVESTMENT ADVISERS 

&MANAGERS 

chris.schofield@hepburnsinsurance. 

com 

ross.preston@novagroup.com 

Mr Tony Gallienne NP HOLDINGS LIMITED 244383 BUILDING tonyg@np-group.com 

www.normandie-group.com 

Mr Mark Graves NSEW 247500 COMPUTING mark.graves@nsew.com www.nsew.com 

O 

Mr David Willis OAK TRUST (GUERNSEY) LTD 749273 FINANCE dwillis@oaktrust.co.uk www.oaktrust.co.uk 

Mr M de Laune 

OCS – ONE COMPLETE 

SOLUTION LTD 

244048 CLEANING CONTRACTORS mikedelaune@ocs.co.uk www.ocs.co.uk 

Mr Geoff Marson ODEY INVESTMENTS (CI) LTD 743601 

INVESTMENT ADVISERS & 

MANAGERS 

fundresearch@odey.com www.odeywealth.com 

Ms Rosie Allsopp OFFICE OF UTILITY REGULATION 711120 UTILITIES REGULATOR info@regutil.gg www.regutil.gg 

Mr Tony Veron OFFICE PROJECTS 234490 OFFICE SUPPLIES tonyveron@officeprojects.gg 

Mr Matthew Sirett OFFICE SOLUTIONS (GSY) LTD 722992 


EQUIPMENT 

solved@osguernsey.com www.osguernsey.com 

Mr Sean Conlan 

OFFSHORE BUSINESS FOCUSED 

SOLUTIONS LTD 

07781 105494 CONSULTANCY sean.conlan@obfsl.com 

Mr Steve Marshall OFFSHORE ELECTRONICS LTD 712721 MANUFACTURING steve@offshore-electronics.co.uk www.offshore-electronics.co.uk 

Mr Peter Grange 

OFFSHORE INTERNATIONAL 

ADVERTISING LTD 

716606 ADVERTISING & MARKETING denise@oi-you.com www.oi-you.com 

Mr Gary Hill OFFSHORE LOGIC LTD 728334 

COMPUTING - SOFTWARE 

SERVICES 

gary@offshorelogic.co.uk www.offshorelogic.co.uk 

Mr Jason Cook 

OFFSHORE MONEY MARKETS 

(CI) LTD 

720193 BROKERS jasonc@cwgsy.net 

Ms Claire Long OGIER 721672 ADVOCATES gsy@ogier.com www.ogier.com 

Mrs Val Benoist OGIER’S OF ST MARTINS 237331 RETAIL thebenoists@cwgsy.net 

Mrs Clare McArdell OHCI LTD 713330 HEALTH clmcardell@cwgsy.net www.oh-ci.co.uk 

Ms Michelle Morley OGH HOTEL & SPA 724921 HOTEL & CATERING sales@theoghhotel.com www.theoghhotel.com 

Mr Jon Taylor ONE STRATEGIC 728841 PUBLIC RELATIONS jon@one-strategic.com www.one-strategic.com 

Mr Peter Mills OPTIMUS GROUP LTD 755690 CONSULTANTS 

peter.mills@optimusgrouplimited. 

com 

www.optimusgrouplimited.com 

Mr Shane Giles OPUS FIDUCIARY SERVICES LTD 754700 



info@opusgroupgsy.com www.opusgroupgsy.com 

Miss Fiona Murray ORCHARD EVENT MANAGEMENT LTD 240606 EVENT MANAGEMENT fiona@orchardevents.com www.orchardevents.com 

Mr Steve Falla 

ORCHARD PRESS & PUBLIC 

RELATIONS LTD 

240600 PUBLIC RELATIONS steve@orchardpr.com 

Mrs Jill Dawe 

ORION INSURANCE 


728864 INSURANCE jan@orion-insurance.co.uk www.orion-insurance.co.uk 

Mr Nick Graham OSA RECRUITMENT 712891 EMPLOYMENT nick@osa.gg www.osa.gg 

Mr M B Gallienne OUNSWORTH DECOR LTD 266194 BUILDING ounsworth@cwgsy.net 

Mr Rob Kerry OUTDOOR GUERNSEY LIMITED 267627 LEISURE ant@outdoorguernsey.co.uk www.outdoorguernsey.co.uk 

Miss Pip Bowyer OZANNES 723466 ADVOCATES pip.bowyer@ozannes.com www.ozannes.com 

P 

Mr P K M Daley P & C DALEY (GSY) LTD 724000 CONSULTANCY peter_daley44@hotmail.com 

Mr C Ryan PANDORA HOTEL 720971 HOTEL & CATERING pandora@cwgsy.net www.pandorahotel.co.uk 

Mr Denis O’Malley PARTNERS GROUP (GSY) LTD 711690 FINANCE denis.omalley@partnersgroup.net www.partnersgroup.net 

Mr Nigel Dutson PAUL DAVIS FREIGHT SERVICES 

01779 

650066 

FREIGHT DISTRIBUTION nigel.dutson@pdfs.com www.pdfs.com 

Mr Paul Jonkmans PAUL JONKMANS FINANCE LTD 267647 FINANCE paul@pauljonkmansfinance.co.uk 

Mr Mike Comerford PAVILLION INTERIORS 256572 RETAIL mike@pavillion.gg www.pavillioninteriors 

Mr Geoff Warren 

PENTAGON HOME 

IMPROVEMENTS (GSY) LTD 

714774 RETAIL pentagon@guernsey.net 

www.pentagonconservatories. 

com 

Mr P N Vaudin 

PERKINS CHARTERED CERTIFIED 

ACCOUNTANTS 

724966 ACCOUNTANTS perkins@guernsey.net 

Mr Chris Blin 

PERSONNEL APPOINTMENTS 

(1993) LTD 

723221 BUSINESS SERVICES recruit@pa.gg www.pa.gg 

Mr David Chamberlain PET PORTE LTD 265359 MANUFACTURING david@petporte.com www.petporte.com 




P 

Mr Robert Phillips PHILLIPS R G & SON LTD 722688 BUILDING rgp@cwgsy.net 

Mr Paul J Ninnim PJ WEB DESIGN LIMITED 230966 INTERNET enquiries@pjwebdesign.co.uk www.pjwebdesign.co.uk 

Mr Nigel Mann POLAR INSTRUMENTS LTD 253081 MANUFACTURING nigel.mann@polarinstruments.com www.polarinstruments.com 

Mr David Inglis POS INTERIORS 244718 DESIGN info@posinteriors.com www.posinteriors.com 

Mr Mel Carvill PPF PARTNERS LTD 754951 INVESTMENT SERVICES info@ppfpartners.com www.ppfpartners.com 

Mr Colin Pickard 

PRICE BAILEY LTD INCORPORATING 

COLIN PICKARD & COMPANY 

715669 ACCOUNTANTS colin.pickard@pricebailey.gg 

Mr Steve Le Page 

PRICEWATERHOUSE COOPERS 

C.I. LLP 

752000 ACCOUNTANTS steve.le.page@gg.pwc.com www.pwc.com 

Mr Nick Guillemette PRIME PRACTICE 07781 156118 

HEALTH SERVICES & OFFICE 

SUPPLIERS 

nicklg@cwgsy.net 

Ms Julia Le Tissier PRIME RECRUITMENT LTD 736556 EMPLOYMENT julia@prime.gg www.prime.gg 

Mr Tony Gallienne PROJECT HIRE & SALE (GSY) LTD 242047 BUILDING tonyg@np-group.com 

Q 

Mr Mark Addlesee 

R 

Mr P Gregory R G FALLA LTD 256585 BUILDING enquiries@rgfalla.gg www.rgfalla.gg 

Mrs Jayne Langlois R W RANDALL LTD 720134/5 BREWING ianrogers@rwrandall.co.uk 

Mr Roger Le Huray RABEYS GROUP LTD 244551 MOTOR GARAGE roger.lehuray@rabeys.com 

Mr Robin Ayres 

RADIO AND ELECTRONIC 

SERVICES LTD 

728837 RETAIL res@cwgsy.net www.resguernsey.co.uk 

Mr Jeff Fox RAY & SCOTT LTD 244610 MANUFACTURING ray.scott@cwgsy.net 

Mr B Le Noury RAY ANTHONY (MENS WEAR) 723514 RETAIL 

Mr Jason Le Ray RBS INTERNATIONAL 703873 BANKING robert.girard@rbsint.com www.rbsinternational.com 

Mrs N Swan REGENCY BEDDING LTD 249544 RETAIL regencybedding@cwgsy.net 

Mr Olly Duquemin RESOLUTION IT LIMITED 267338 COMPUTING info@resolution-it.co.uk www.resolution-it.co.uk 

Mr Dean Hollingsworth 

Mr Richard Stapley 

REVOLVE THEATRE CO LTD t/a 

Revolve Business Intelligence 

RICHARD STAPLEY LTD 

CHARTERED ACCOUNTANTS 

07781 130573 BUSINESS SERVICES deanh@cwgsy.net www.revolveco.com 

267460 ACCOUNTANTS rs@richardstapley.com www.richardstapley.com 

Mr Ivan Rihoy RIHOY, F W & SON LTD 245231 BUILDING rihoyelectrics@cwgsy.net 

Mr Matt Collas ROCK & SMALL LTD 724705 ADVERTISING & MARKETING matt@rockandsmall.com www.rockandsmall.com 

Mr Peter Van de Velde ROCK COMMERCIAL LTD 728559 ESTATE AGENTS peter@rockcommercial.co.uk www.rockcommercial.co.uk 

Mr James Meller ROCQUETTE CIDER CO LTD 232501 CIDER MAKER jrmeller@cwgsy.net 

Mr Peter de Garis RONEZ LTD 256426 BUILDING peter.degaris@aggregate.com 

Mr P J Morris ROSSBOROUGH, R A (GSY) LTD 241555 INSURANCE pmorris@rossboroughgroup.co.uk www.rossborough.co.uk 

Mr Chris Hubbard ROSS-GOWER GROUP LTD 722222 CONSULTANCY ddelarue@rossgower.com www.rossgower.com 

Mr Peter Rose 

ROTHSCHILD BANK 


713713 BANKING peter.rose@rothschild.com www.rothschild.gg 

Mr Alan Pearce ROYAL BANK OF CANADA (C.I.) LTD 744143 BANKING alan.pearce@rbc.com www.royalbankci.com 

Mr PLF Paul 

QUANTUM CABLING 

INSTALLATIONS LTD 

ROYAL LONDON ASSET 

MANAGEMENT C.I. LTD 

263224 

711261 

DATA, VOICE & ELECTRICAL 

CABLING INSTALLATIONS 


MANAGERS 

support@quantum.gg 

Mr R J A Piper QUANTUM-MED MARINE LTD 715399 MARINE npiper@quantum-medmarine.com www.quantum-medmarine.com 

Mr Russ Fossey QUAYSIDE LTD 245881 RETAIL admin@quayside-gsy.com www.quaysidedirect.com 

S 

Mr Graham M Edwards S G E ASSOCIATES 244355 CONSULTANCY gnsycdps@guernsey.net 

info@rlam.co.gg www.rlam.co.uk 

Mr Stuart W Gunn S G SPIRITS GROUP LTD 267103 WINE & SPIRITS info@sgspirits.com www.sgspirits.com 

Mr R J Bach SAFEHAVEN INTERNATIONAL LTD 723925 



marine@safehaveninternational.com www.safehaveninternational. 

com 

Mr Roy Angliss SAFFERY CHAMPNESS 721374 ACCOUNTANTS roy.angliss@saffery.gg www.saffery.gg 




S 

Mr Jamiel Achhab- 

Kandili 

SAHARA - CI 07781 109774 COMPUTING jamiel@sahara-ci.co.uk www.sahara-ci.co.uk 

Mr Brian Vohmann SAIL OR SURF 712621 RETAIL sos@guernsey.net www.rip101.com 

Mr David Whitby SAMUEL PEPYS 727616 RETAIL info@samuelpepys.com www.samuelpepys.com 

Mr Paul Luxon SANDPIPERCI LTD 708528 RETAIL paulluxon@cimandis.com www.sandpiperci.com 

Mr A Sendlhofer SARNIA HOTELS LTD 724452 HOTEL & CATERING moores@sarniahotels.com www.moores.sarniahotels.com 

Mrs Lisa Davey 

SARNIA MANAGEMENT 

CORPORATION LTD 

728444 ADMINISTRATION sarnia@smcl.co.gg www.smcl.co.gg 

Mr Vernon Etherington SARNIA MUTUAL LTD 723501 FINANCE spectrum@cwgsy.net 

Mr Gary Gavey SARNIAN ROOFING LTD 715475 BUILDING andy@sarnianroofing.com www.sarnianroofing.com 

Mr Peter De 

Sausmarez 

SAUSMAREZ MANOR 235571 CONFERENCE ORGANISER sausmarezmanor@cwgsy.net www.sausmarezmanor.co.uk 

Mr Pierre V Blampied SAVILLS PRIVATE FINANCE (C.I.) LTD 715234 FINANCE pblampied@spf.gg www.spf.gg 

Mr Julian Winser SCHRODERS (CI) LTD 703700 FINANCIAL SERVICES julian.winser@schroders.com 

www.schroders.com/ 

channelislands/home 

Mr A J Bourgaize SCOPE FURNISHING LTD 723197 RETAIL sales@scopefurnishing.co.uk www.scopefurnishing.co.uk 

Mr R Bailey SEAQUEST MARINE LTD 721773 RETAIL seaquestmarine@cwgsy.net www.seaquestgsy.com 

Mr K A Allen 

SERVICE SOLUTIONS & CONS. 

LTD (T/A SERVSOL) 

08451 593453 CONSULTANCY ken.servsol@hotmail.co.uk 

Mr Mark Didcott 

SG HAMBROS BANK & TRUST 

(GSY) LTD 

726521 BANKING mark.didcott@sghambros.com 

Mr Roy Kilpatrick SIDLOCKS OF GUERNSEY 713883 HOTEL & CATERING sales@sidlocks.co.uk 

Mr Robert Sillars SIGMA GROUP, THE 241111 COMPUTING robert.sillars@sigmagroup.gg www.sigmagroup.gg 

Mr Martyn Guille SILVER & GOLD WORKSHOP 236161 MANUFACTURING martynguille@cwgsy.net 

Mr S Larbalestier 

SIMON LARBALESTIER 

OPTICIANS 

710781 RETAIL 

Mr Simon Lovell SIMON LOVELL INTERIORS 728695 RETAIL simonlovellinteriors@cwgsy.net 

Mrs Melissa Campbell 

SITUATIONS RECRUITMENT 

AGENCY LTD 

710639 EMPLOYMENT team@situations.gg www.situations.gg 

Mr Alan Bougourd SKIPTON INTERNATIONAL LTD 727374 BANKING 

alan.bougourd@skiptoninternational. 

com 

www.skiptoninternational.com 

Mr Dan Smith SMITH SIGNS LTD 247749 PRINTING enquiries@smithsigns.co.uk 

Mr Richard Allisette 

SOMMELIER WINE COMPANY 

LTD 

721677 IMPORT/EXPORT rallisette@cwgsy.net 

Mr Rob Shipman SOVEREIGN TRUST (C.I.) LTD 729965 



rshipman@sovereigngroup.com www.sovereigngroup.com 

Mr Kevin Boscher SPEARPOINT LTD 815555 


MANAGERS 

kevin.boscher@spearpoint.com www.spearpoint.com 

Mr D J D Perkins SPECSAVERS OPTICAL GROUP 232458 DISTRIBUTION mauraf@gg.specsavers.com www.specsavers.net 

Mr Rod Goldsborough SPECSAVERS OPTICIANS 723530 RETAIL rod.goldsbrough@hotmail.co.uk 

Mr Q Spicer 

SPICER & PARTNERS GUERNSEY 

LLP 

710315 SOLICITORS legal@spicersllp.com www.spicersllp.com 

Mr N Cirigliano ST EMILION LTD 726059 HOTEL & CATERING 

Mr Steve Durey ST GEORGE’S HOTEL 721027 HOTEL & CATERING stgeorges@guernsey.net www.georges-guernsey.com 

Mr Andy Bisson 

ST JOHN TRAINING SERVICES 

GUERNSEY 

247979 HEALTH training@sja.org.gg www.sja.org.gg 

Mr M R Priest ST PETERS TRUST COMPANY LTD 723674 



quay@quayport.com www.quayport.com 

Ms Dina Le Lacheur ST PIERRE PARK HOTEL 728282 HOTEL & CATERING reservations@stpierrepark.co.uk www.stpierrepark.co.uk 

ST SAMPSONS CONSTABLES & 

DOUZAINE 

244130 PARISH AUTHORITY stsampsonsconstables@gov.gg 

Mrs Bridget Foss STAN BROUARD GROUP 252521 RETAIL bridget@stanbrouard.com www.sbpi.co.uk 

Mr Harry O’Neill 

STANHOPE HOUSE LEISURE 

(GSY) LTD 

710444 LEISURE harry@stanhope.biz www.theislandbowl.com 

Mr Gerald Hough STATE STREET TRUSTEES (GSY) LTD 734700 FINANCE ghough@statestreet.com www.statestreet.com 

Mr Steven Ferbrache STEVE FERBRACHE & CO LTD 700889 BUILDING steveferbrache@cwgsy.net 

Mr J R Herschel STONELAKE LTD 720053 RETAIL hersch@guernsey.net 

Mr David Holt STOPCOST LTD 07781 413083 PAYMENTS SOLUTIONS dh@theexchange.co.uk 

Ms Paul Watson STYLE OFFICE 737044 


EQUIPMENT 

office@stylegroupguernsey.com www.stylegroupguernsey.com 

Mr Keith Wilen SUAVE MEDIA 736515 MARKETING keith@suavemedia.co.uk www.suavemedia.co.uk 

Mrs Sue Wilson SUECO OUTSIDE CATERING LTD 720969 

OUTSIDE CATERING/ 

COOKERY SCHOOL 

info@suecooutsidecatering.com www.suecooutsidecatering.com 




S 

Mr Anthony Dundon SUNNYDENE COUNTRY HOTEL 236870 HOTEL & CATERING info@sunnydenecountryhotel.co.uk 

www.sunnydenecountryhotel. 

com 

Mr F D Mawson SUNWIN LIMITED 257726 mawson@cwgsy.net 

Mr M Hesse SWALLOW APARTMENTS 249633 HOTEL & CATERING swallowapt@aol.com www.swallowapartments.com 

Mr Philip Lepp 

SYDNEY CHARLES INSURANCE 

ADVISERS LTD 

739970 INSURANCE info@scial.co.uk 

www.sydneycharlesinsurance. 

com 

T 

Ms Gail F Batiste 

TECHNICAL FIELD SERVICES 


729298 HUMAN RESOURCES tfsi@tfsi-ltd.com www.tfsi-ltd.com 

Mrs Kate Heywood THE BEST OF GUERNSEY 246822 ADVERTISING & MARKETING guernsey@thebestof.co.uk www.thebestof.co.uk/guernsey 

Ms Tamara Menteshvili 

THE CHANNEL ISLANDS STOCK 

EXCHANGE LBG 

713831 FINANCE admin@cisx.com www.cisx.com 

Mr P S Purtill THE DUKE OF RICHMOND HOTEL 726221 HOTEL & CATERING manager@dukeofrichmond.com www.dukeofrichmond.com 

Mr Gary Durkin THE FORT GROUP 724016 

INDEPENDENT FINANCIAL 

ADVISERS 

info@thefortgroup.com www.thefortgroup.com 

Mr Jeff Barnett THE GOWER GROUP LTD 700155 FINANCIAL SERVICES lorna.barnett@gowerfinancial.com www.gfs.gg 

Mr Roy Sarre 

THE GUERNSEY CHURCHES 

FESTIVAL CHORUS 

263930 EVENT ORGANISERS june.carter@cwgsy.net www.guernseyfestivalchorus.com 

Mr Andrew Tabel THE GUERNSEY DAIRY 237777 FOOD PROCESSING andrew.tabel@guernseydairy.com www.guernseydairy.com 

Ms Alex Bridle 

THE GUERNSEY EVENT 

COMPANY LTD 

728686 EVENT MANAGEMENT alex@eventguernsey.com www.eventguernsey.com 

Ms Kathy Tracey THE LEARNING COMPANY LTD 730598 EDUCATION kathy@thelearningcompany.ws www.thelearningcompany.ws 

Mr David Robilliard THE LIBERATION GROUP LIMITED 724444 HOSPITALITY daverobilliard@bucktrouts.com www.liberationgroup.com 

Mr David Brown THE MALLARD 264164 BUSINESS SERVICES david@themallardcomplex.com www.themallardcomplex.com 

Mr Phillip Morgan THE PAPER BOX 712877 RETAIL pmorgan@ukonline.co.uk 

Mr Tony Tostevin THE PARTNERSHIP LTD 700070 ADVERTISING & MARKETING 

Mr Paul Elliott 

THE PAUL ELLIOTT 

CONSULTANCY (CI) LTD t/a 

Corporate Investigations 

07781 106629 SECURITY SPECIALISTS pec@cwgsy.net 

enquiries@thepartnershipagency. 

com 

www.thepartnership.com 

www.corporateinvestigations 

guernsey.com 

Mr Jay Aylmer THE POTTING SHED 727699 ADVERTISING & MARKETING jay@thepottingshed.gg www.thepottingshed.gg 

Mr T Fernandes 

THE TASTE OF INDIA 

RESTAURANT 

723730 HOTEL & CATERING joyce@cwgsy.net 

Mr James Machon THE VEHICLE FINDER.COM 239222 ADVERTISING & MARKETING admin@thevehiclefinder.com www.thevehiclefinder.com 

Mr C Coyle THOMAS COOK (GSY) LTD 724111 TRAVEL AGENT 

Mr Tim Rawles 

Mr Alan Mason 

TIARA SOFTWARE CONSULTANTS 

LTD 

TIMELY DESIGNS (CI) LTD t/a 

WOODWORKS 

07781 443475 

Mr Anthony Harding TOTAL CHANNEL ISLANDS LTD 249151 

COMPUTING - SOFTWARE 

SERVICES 

thomascook-guernsey1@ 

thomascook.com 

timr@tiara-ci.com www.tiara-ci.com 

246568 JOINERY woodworks@cwgsy.net www.woodworksguernsey.com 

FUEL & ENERGY 

DISTRIBUTION 

anthony.harding@total.co.uk 

Deputy Jack Honeybill TOWN CENTRE PARTNERSHIP LTD 07781 113464 jackhoneybill@hotmail.com www.towncentrepartnership.com 

Mrs Suzanne Rouxel TRAFALGAR TRAVEL LTD 728121 TRAVEL AGENT suzanne@trafalgarleisure.com www.trafalgarleisure.com 

Mr Vaughan Davies 

Mrs Debbie 

Freestone-Roberts 

TRAVEL COUNSELLOR - 

VAUGHAN DAVIES 

726837 TRAVEL AGENT 

TRAVEL COUNSELLORS 712549 TRAVEL AGENT 

vaughan.davies@travelcounsellors. 

com 

d.freestoneroberts@ 

travelcounsellors.com 

www.travelcounsellors.co.uk/ 

vaughan.davies 

www.travelcounsellors.com/d. 

freestoneroberts 

Mr Fred Eulenkamp TRAVEL SOLUTIONS 715145 TRAVEL AGENT fred@travelsolutions.uk.com www.travelsolutions.uk.com 

Mr K Le Poidevin TRINITY TRUST CO LTD 727429 



Mr Andrew Troalic TROALIC A J & SONS LTD 245363 RETAIL ajtroalics@cwgsy.net 

Mr Paul Dowinton 

TYRRELL DOWINTON 

ASSOCIATES LTD 

info@trinitytrust.co.uk www.trinitytrust.co.uk 

259959 ARCHITECTS pdowinton@tda.gg www.tda.gg 




V 

Mr Gordon 

Dutton-Queripel 

W 

Mr R S Waite, FRICS 

WAITE RS CHARTERED 

SURVEYOR 

722121 ARBITRATOR waiteprop@cwgsy.net 

Mr Tim Ringsdore WAVE TELECOM LTD 818181 TELECOMMUNICATIONS tim.ringsdore@wavetelecom.com www.wavetelecom.com 

Ms Carol Railton WEBSITE GUERNSEY 246973 MARKETING SPECIALIST c_railton@yahoo.com www.websiteguernsey.co.uk 

Mr P Conway WEIGHBRIDGE TRUST LTD 720581 



paul@weighbridge-trust.co.uk 

Mr S Hammer WHITE & COMPANY PLC 736868 REMOVALS whiteandcompany@cwgsy.net 

Mr Jonathan Watson WHITE HOUSE HOTEL 722377 HOTEL & CATERING jonathan@herm-island.com www.herm-island.com 

Mr Richard Falla WILLIS MANAGEMENT (GSY) LTD 735615 

MANAGEMENT 

CONSULTANTS 

fallar@willis.com 

Mr Mark De la Rue WINDOW SERVICE CENTRE LTD 248743 MANUFACTURING wsc.ltd@cwgsy.net www.windowservicecentre.com 

Mr Richard Sherrington WINE & BEER IMPORTERS (GSY) LTD 246430 IMPORT/EXPORT richardsherrington@rwrandall.co.uk www.wineandbeerimporters.com 

Mr Ken Baker WORLD TRAVEL 252211 TRAVEL AGENT ken@worldtravel.gg 

X 

Mr Tony Mealing XTEC LTD 700004 COMPUTING info@xtecltd.com www.fortress.gg 

Mr Barry Pitfield X-WARE LTD, T/A JCS 08450 049 599 barry.pitfield@talkjcs.com 

Y 

VALLEY COMPUTER SERVICES LTD 239460 COMPUTING sales@valley-computers.co.uk www.valley-computers.co.uk 

Mr Lance Vaudin VAUDIN STONEMASONS LTD 248316 BUILDING SERVICES vaudinstone@cwgsy.net www.vaudinstone.com 

Dr David Robson VAZON ENERGY LTD 729981 CONSULTANCY vazon@vazon.gg 

Ms Fleur Curzon VAZON PR & EVENTS (METASIS LTD) 722424 CONSULTANCY fleur.curzon@vazon.co.uk www.vazon.co.uk 

Mr Peter Watson VETS4PETS LTD 239200 VETERINARY SERVICES peter.watson@vets4pets.com www.vets4pets.com 

Mr Chris Brazier-Creagh VICTORIA FINE JEWELLERY 740050 RETAIL jewellery@cwgsy.net www.victoriafinejewellery.com 

Mr Lindsay Garrod VIRTUSTREAM LIMITED 08703 453525 TECHNICAL CONSULTANCY lindsay.garrod@virtustream.com www.virtustream.com 

Mr Bill Mead VISION NETWORKS LTD 246097 SECURITY INSTALLATIONS sales@cctvguernsey.co.uk www.cctvguernsey.co.uk 

Mr Nigel Robson VORTEX PR 233080 PUBLIC RELATIONS nigel@vortexpr.com www.vortexpr.com 

Mr Hugh Bygott - Webb Y LTD 252505 BUSINESS SERVICES hbw@yltd.co.uk 

Mr Peter J Symes YORKSHIRE GUERNSEY LTD 710150 BANKING pjsymes@ygl.gg www.ygl.gg 


Deutsche Bank’s global reach and expertise connect our 

businesses, regions and markets. This enables us to provide 

innovative financial solutions to meet our clients’ most 

complex needs. 

As your financial solutions partner, with dedicated offices in 

Guernsey and Jersey and over 35 years’ experience serving 

the local market, we have the expertise to help you meet 

your financial objectives. 

To learn more about our financial solutions in the Channel 

Islands, please contact 

Mark Osment 

Financial Intermediaries 

Tel: 01481 702223 

Adam Norris 

Executives & Entrepreneurs 

Tel: 01534 889212 

Deutsche Bank 

db-ci.com 

Committed to creating lasting 

value in the Channel Islands. 

Ed Fletcher 

Corporate/Alternative Fund Services 

Tel: 01534 889422 

Deutsche Bank International Limited is regulated by the Jersey Financial Services Commission and licensed by the Guernsey Financial Services Commission to conduct Banking and Investment Business

Southampton 

56 

from 

www.blueislands.com 

Tel. 01481 727567 

Please note, changes to tickets where the same fare is not available may incur a cost. 

A W E LCO M E D I FFE RENCE

CONTACT - Guernsey Chamber of Commerce

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