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Sales Data <strong>Exchange</strong> System Specification and Implementation Guide Sections 1–6: General Information<br />
Section 6.2 Canceled <strong>Ticket</strong>s<br />
A canceled or voided ticket is a document that has been issued, but, for a variety of reasons, the issuer<br />
has decided to cancel the document. The Transaction Code (TRNC) in Record 1 contains either ‘CANR’<br />
or ‘CANX.’ CANX is generally used if the document is voided within the same business cycle (from the<br />
system provider cutoff period to the next day cutoff period) as the sale. CANR is generally used for<br />
documents voided outside the same business cycle as the sale. All the initial sales information is known<br />
about the voided document, so that information should be passed into the <strong>ATPCO</strong> Sales Data <strong>Exchange</strong><br />
in case the recipient cannot match the void to the original. All available data should be provided. In the<br />
example below, Record 1 is mandatory and all other records would be optional depending on the<br />
availability of the data.<br />
A CANX transaction can be received within the same file as the sale record, and also can be received on<br />
a different day from the sale.<br />
Scenario Sale Cancellation<br />
1<br />
Transmitted IN as TKTT Transmitted IN as CANX<br />
1000EST 19 February 2008 1000 EST 19 February 2008<br />
Transmitted OUT<br />
Transmitted OUT<br />
19 February 2008<br />
19 February 2008<br />
2<br />
Transmitted IN as TKTT Transmitted in as CANR<br />
1100 EST 19 February 2008 1100 EST 20 February 2008<br />
Transmitted OUT<br />
Transmitted OUT<br />
19 February 2008<br />
20 February 2008<br />
Only Worldspan (5235) and Amadeus (7906) produce CANR transactions. All other system providers<br />
show canceled records as CANX.<br />
Worldspan currently sends the same number of Record 1 VOIDs as the number of distinct tickets in the<br />
original transaction. Therefore, for a three-ticket conjunction, Worldspan (5235) sends three Record 1s for<br />
the cancellation, with the CNJ on the second and third CANX/CANR Record 1s. All other system<br />
providers only send a single Record 1 for a cancellation.<br />
The ISR process for matching and merging a sales transaction to its respective cancel transaction can be<br />
found in Section 5.4.3.<br />
24 November 2007
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