Commerce Comment June/July 2011 - Nelson Tasman Chamber of ...

commerce comment
cornerstone sponsors
[ to advance business in the Nelson Tasman region ]
the unknown
Moving forward
June/July 2011

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For all enquiries please contact
Trina Zimmerman on (03) 548 1363
info@commerce.org.nz
www.commerce.org.nz
The Chamber
Chief Executive
Dot Kettle
Events & Operations Manager
Michelle McCree
Business Support Coordinator
Trina Zimmerman
Accounts
Miritza Vining
Frontline Administrator
Caroline Johns
Nelson Tasman Chamber of Commerce
63 Trafalgar Street
PO Box 1121, Nelson 7040
Phone: 03 548 1363
Fax: 03 546 8373
Email: info@commerce.org.nz
Web: www.commerce.org.nz
Chamber Board
Gerard Praat – President
Knapps Lawyers
Craig Dennis – Past President
The Nelson Mail
John Murray – Vice President
WHK
Chris Bowater – Board Member
Bowater Motor Group
Gillian Wratt – Board Member
Cawthron Institute
Darryl Wilson – Board Member
Wilsons Abel Tasman
Lees Seymour – Board Member
Nelson Forests
Patrick Smith – Board Member
Patrick Smith HR
From the CEO
Business Vitality
The Chamber’s overarching commitment is to support business
vitality in the region. No matter how big or small your business
is, whether you are a start-up or an established enterprise, the
Chamber currently has some great offerings to support you to
achieve your business goals.
The difficulty SMEs in particular have accessing business and
industry experts was highlighted at the recent “Nelson Focus
Forum”. Here are some of the ways the Chamber can assist your
business in this area:
• “Where to for your Business” Workshop: At the end of this
free two hour workshop you will have completed a Business
Dot Kettle.
Assessment, had the opportunity to discuss key issues with
leading business experts and developed an action plan for your
business. If that includes training in a particular area, you may be eligible for the Business Training
Subsidy (get up to $5,000 worth of training a year).
• Business Capability Training Subsidy: Businesses with fewer than 50 full time staff can access
a 50 percent subsidy on training courses for business owners and managers. It can be as easy as
making a five minute call to Trina Zimmerman at the Chamber.
• Aspire 2011: A one day conference on 16 June with a focus on how businesses in our region can
tap into the growth potential of the science and innovation sectors. Suitable for business owners
from all sectors and sizes. Limited seats still available – register at www.commerce.org.nz
• Westpac Nelson Tasman Chamber of Commerce Business Awards: Entering the Awards
gives you a great opportunity to formalise your business plan, get expert feedback on it, and
benefit from the exposure entering the Awards brings. Winning the Award makes a real difference
too! Entries close 14 October and the Awards night is on 18 November. Entry forms available
online or from the Chamber offices at 63 Trafalgar Street.
• Member discounts: Take advantage of the collective buying power of the Chambers nationwide.
Office Max, for example, offers Chamber members a discount on common items as well as a
special discount on the items your business uses most. Ask us or your Office Max account manager
for details and start reducing your expenses now!
• Profile your business with other business owners: Contact us if you haven’t taken advantage
of the member profile in Commerce Comment or upgraded your listing on the chamber website.
Make sure everyone in your business is on our email list – E-news, Click Update, makes it easy to
register for networking events and other promotional opportunities through the Chamber.
Dot Kettle.

Photo courtesy of Caroline Crick Photography.
Chamber happenings
Tuesday 12 April
BNZ Partners Business After Five –
Whenua Iti Outdoors
Over 50 members attended the Business After
Five on 12 April 2011 hosted by Whenua Iti
Outdoors where they experienced the physical
thrill of the high wire and got the opportunity to
try out some of the new
equipment on display.
Taking on the high wire
Wednesday 27 April
Top Shop Launch
This was the first time Nelson City Council was
involved with the launch of Top Shop and it
was a huge success with over 50 attending
and with over 160 shops participating this year,
Top Shop once again is a huge success.
Nibbles and drinks in the Nelson City Council Customer
Service area
The Chamber welcomes the following new members:
• Action Entertainment Centre
• Agbio Research
• Café Olive
• EIS
• etc Communications
• GrabOne Limited
Thursday 28 April
WHK Chamber Luncheon –
Vito Lo locano
A crowd of over 60 people attended the
WHK Chamber Luncheon on 28 April at
Trailways where they were treated to an
informative presentation by Vito Lo locano
from Capo Marketing Ltd. He provided some
valuable insight into developing long term
event strategies and how to maximise the
opportunities that are available through
hosting events. If you were unable to make
it to the luncheon go to our website
www.commerce.org.nz
for a copy of his
presentation.
Friday 29 April
Chamber AGM Port Nelson
The Chamber AGM was held at Port Nelson
this year with over 50 people attending. The
meeting was a great success with the unveiling
of the Chamber’s new banner that highlights
the different economic sectors within the Nelson
region. We also had the opportunity to welcome
two new members to the Board; Lees Seymour,
Managing Director Nelson Forests and Patrick
Smith, owner and director of Patrick Smith HR.
The launch of the Chamber’s new banner
• Nelson Tasman Cycle Trails Trust
• NZ Travel Brokers Nelson
• One Smile Magazine
• Penrose Property Management
• RAG Initiative
• Ross Benbow – Summit Real Estate
• St John Ambulance
• Tasman Bay Backpackers
• Thrifty Car Rentals
• TSB Bank
• Waypoints Aviation
page 3
Friday 24 May
BNZ Partners Business After Five –
Prego Mediterranean Foods
Chamber members enjoy Mediterranean foods at Prego
70 members attended the BA5 at Prego on 24
May. It was a fantastic evening that showcased
Prego’s large variety of Mediterranean
foods with delicious wine and nibbles. The
members had a great opportunity to network
and a lucky few won great wine and Italian
memorabilia prizes from
the business card draw.
Friday 27 May
WHK Chamber Luncheon – Guest
Speaker Dominick Stephens
Dominick launched the 2011 Westpac Nelson
Tasman Chamber of Commerce Business
Awards and gave an economic update post
budget – “A “considerable” rise in consumer
spending in the first four months of 2011 is
a positive sign that the
economy has turned the
corner, Westpac chief
economist Dominick
Stephens said. Business Awards Busin
2011
[ www.commerce.org.nz ]

page 4
Supporting Settlement Support
It was a great pleasure for me to speak to new migrants in
Nelson at the end of March this year. I would like to extend
a warm thank you to Sonny Alesana of Settlement Support
for inviting me to the latest initiative by his organisation. A
number of successful workshops have been held and more
are planned to meet ongoing migrants needs.
Tate Ulsaker presenting to new migrants at the Adding Value
to Nelson Employment Forum held in March.
Perhaps the biggest benefit to new migrants is the
personalized support that is made available through
Settlement Support to each of the new migrants. Most of us
have resettled from one place to another at least once so
we know the challenges involved. Simple challenges can feel
overwhelming when everything is new and when deadlines
are involved. In the forum that I most recently attended,
there were dozens attending. Some of the typical questions
relate to jobs available on the market. The answer to those
questions depends upon the qualifications, experience and
work status of each individual. I am happy to personalize
responses based upon my day-to-day experience in the
market. Through the normal course of my business day, I am
meeting applicants and employers of all types. The ability of
Settlement Support to tap into the knowledge of the private
sector assists new migrants to make a faster and smoother
transition into Nelson working life.
Sonny tells me that new migrants are
looking for help to access services such as
education, health, local council services and
connecting to the community and its culture.
I would encourage other business people
Sonny Alesana
to contact Sonny if they believe they can
support migration efforts over at Settlement
Support. I have found it to be a fun way to give something
back to the community and to make some of the knowledge
that I have more useful to people.
Tate Ulsaker
Nelson Branch Manager, Advanced Personnel Services
EMPLOYING NEW
MIGRANTS?
We’re here to help you settle
and retain new migrant staff.
Contact:
Sonny Alesana
Ph (03) 546 0305 Fax (03) 549 0239
Freephone in NZ 0800 776 948
sonny.alesana@ncc.govt.nz
nelsontasmansettlementsupport.co.nz
Supported by:
Is language a barrier?
Come to a FREE information and training session
presented by Interpreting New Zealand on:
How to use SKYPE to GainAccess
to Trained Interpreters
Monday 20 June 2011 • 10am – 12pm
Nelson City Council Library
Who should attend?
All frontline or customer services staff of business,
retail, emergency services, community agencies.
Limited spaces! Refreshments provided.
To register contact:
Sonny Alesana, Ph (03) 546 0305
sonny.alesana@ncc.govt.nz

Chamber Board Members 2011
Gerard Praat – President
Craig Dennis – Past President
John Murray – Vice President
Chris Bowater – Board Member
Lees Seymour
Lees Seymour is Managing Director of Nelson Forests. He has been Managing Director for the past
nine years and held the same position in the previous Nelson Joint Venture with Weyerhaeuser.
Prior to that, Lees was the Regional Manager of Weyerhaeuser Australia’s Caboolture operations
in Queensland. He has spent more than twenty years working in the forest and forest products
industry, and has been actively involved in forestry, harvesting, transport, processing, logistics,
business development and marketing in the U.S.A, Europe, Oceania and Asia. He has been involved
with and led many significant business change processes and capital upgrades. Lees holds a B.Sc. in
Forestry Science from University of Canterbury and an MBA with distinction from Massey University.
Lees is currently a board member of the New Zealand Forest Owners Association and the Wood
Council of New Zealand and was previously the chair of the New Zealand Forest Industries Council.
Lees is looking forward to bringing a primary industry perspective to the board and encouraging
opportunities to develop international business, and wants to explore ways to improve regional
infrastructure.
Patrick Smith
Patrick’s skills and experience are in human resources (HR) management, having worked for
Sealord Group for 20 years in various HR roles, including 10 years as the Group’s HR manager.
Senior management experience in the seafood industry has provided Pat with good exposure to
the issues faced by local exporters and key industries.
Patrick has a good understanding of governance principles, having served on school boards
of trustees and industry advisory committees. Pat also provides human resources advice to
commercial boards and currently holds a ministerial appointment to the Nelson Marlborough
District Health Board.
Having been raised in Collingwood, Golden Bay and now operating his own HR consultancy
business, Patrick has an appreciation for the geographical spread of our business community.
Forza It ia
Show your support this September with
some or all of these products! Use them to
decorate your house/shop, window displays,
promotion or attending the games!
Gillian Wratt – Board Member
Darryl Wilson – Board Member
Lees Seymour – Board Member
Patrick Smith – Board Member
Flags (90x150cm) $12 each, 3 or more $10.
Bunting Flags (5m, 12 Flags) $10 each, 3 or more $8 each.
Wigs $9.50 each, 3 or more $7.50 each
Hats (Adult or kids size) $9.50 each, 3 or more $7.50
Face paint stick $4 each, 3 for $10
If you are interested please contact Domenico on 027 137 0111 or email forsa_assurri@vodafone.co.nz
What makes
a fantastic
website?
page 5
welcome
It’s simple -
it generates more
business for you,
and creates a great return
on your investment.
The art of creating fantastic
websites is more of a marketing
proposition than just artwork
and behind the scenes tech stu�.
If you want to have an Internet
presence “up there with the best”
contact us now and we will
give you the bene�ts of our
experience gained over the
past 15+ years in the
Internet marketing industry.
@ web one for
● Fantastic Internet marketing
(including social networking)
● Fantastic website design
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● Fantastic search engine
optimisation results
● Fantastic email marketing
● Fantastic website and email hosting
● Fantastic domain name management
546 9833
info@web1.co.nz
www.web1.co.nz
[ www.commerce.org.nz ]

page 6
Employment Law Changes
On 1 April 2011, a number of changes
to employment law took effect.
Most of the new provisions apply whether
specifically mentioned in employment agreements
or not and most existing agreements will not need
to be changed.
The changes are:
1. 90 Day Trial Period – this has now been
extended to all employers, regardless of how
many employees they have.
However on a general note employers should
remember:
a. employees can only be employed
on a 90-day trial period if they have not
been employed by the employer before.
b. 90-day trial period must be agreed to in
writing and prior to employment starting.
2. Cashing up of Leave – employees are able
to request they be paid out for their fourth
week of annual leave. Any request must be
made in writing, and more than one request
may be made, until a maximum of one week
is reached (i.e. an employee can request to be
paid for one day at a time).
Employers are able to have a policy that they
will not consider requests to cash-up leave. If
such a policy doesn’t exist, any request must
be considered within a reasonable time, and
considered in good faith. The employer does
not have to provide reasons for their decision.
There can be no element of compulsion
on the part of the employer. Cashing up
leave cannot be raised in pre-employment
negotiations or salary negotiations.
3. Transfer of Public Holidays – an employer
and employee will be able to agree that
where a public holiday would otherwise be
a working day for an employee, it may be
transferred to another day which would also
have been a working day for an employee.
The total number of paid public holidays that
an employee is otherwise entitled to in any
year must not be reduced.
4. Calculation of daily pay – where it is not
practical to calculate pay for leave at the
employee’s relevant daily pay, it may be
calculated at the daily average of the employee’s
pay over the past 52 weeks of work.
5. Retention of employment agreements –
all employers are now obliged to keep a copy
of each employee’s employment agreement,
including polices that form part of an agreement.
6. Personal Grievance Provisions – the test
of justification as to whether an employer’s
actions were justified will turn on new criteria,
including:
a. the resources available to the employer,
b. how the employer raised the relevant
concerns with the employee,
c. how the employer listened to the
employee’s concerns;
d. and how the employer genuinely
considered the employee’s explanation
prior to taking any action.
Further, minor defects in process that don’t
materially affect the outcome will not be
grounds for a finding of unjustifiable dismissal.
Contact:
Pitt & Moore Lawyers
Nick Mason
T 03 545 7897
E nick.mason@pittandmoore.co.nz
Rob Lane
T 03 545 6713
E rob.lane@pittandmoore.co.nz
Marty Logan
T 03 545 9719
E marty.logan@pittandmoore.co.nz
Nelson Ph 03 548 8349 Richmond Ph 03 543 9090

page 7
meet the members
Bunnings Nelson
Our ambition is to provide our customers
with the widest range of home improvement
products at the lowest prices everyday, backed
with the best service.
Our Team Members are the heart and soul of
our business. Our team’s guiding principles are
integrity, respect, teamwork, achievement and
innovation. Our guiding principles are the keys
to our culture and to achieving our vision.
We pursue sustainability within our operations
by striving to make them socially responsible,
environmentally aware and economically
viable. We engage with the communities in
which we operate and live and we actively
contribute to causes and organisations that
Cafe Olive
A taste of the Mediterranean in the heart
of Nelson
Cafe Olive is a popular cafe/restaurant
with an inviting atmosphere and delicious
Mediterranean cuisine. Run by husband and
wife Musti CIlekar and Kirsty Webster since
November 2011, they have concentrated on
developing the seasonal menus, great coffee,
cafe style food and a wide variety of tapas.
They place importance on working with local
businesses with many local wines on the menu,
Zumo coffee, Sprig & Fern beer on tap, Pete’s
Natural Lemonade and The Shortbread House
gluten-free products.
benefit these communities. We seek to lessen
our environmental impact in ways that are
measurable including: achieving better and more
efficient use of resources; ensuring our suppliers
operate sustainably and ethically; encouraging
and educating customers about environmentally
friendly alternatives; and focusing on the “reduce,
re-use and recycle” waste management principles.
We value our Team Members’ contributions,
recognise and reward their efforts and provide
a fun, satisfying and safe workplace. By living
our values and operating sustainably, we will
continue to “build the best” and earn the right
to serve our customers tomorrow and into
the future.
A great place for business meetings and private
functions along with catering services on
request. A variety of seating styles are available,
coffee with colleagues on the couches or lunch
with a client at a quiet table. Capacity of up
to 70 people seated or 90 standing.
The Mediterranean style of food works well
in sunny Nelson, with fresh seafood, pasta,
kebabs and pizzas to choose from as well as
light meals and snacks and of course the daily
tapas menu – the perfect complement to after
work drinks.
Crown Worldwide Group
Crown Relocations provide a full range of
relocation services including: local, domestic
and international removals. With a network
of over 250 offices in 55 countries, we are the
market leader in our industry. Visit our website
for further information www.crownrelo.co.nz
or for an on-line chat with a consultant.
Well connected. Worldwide.
Crown Records Management is the only
full service records management provider in
the Nelson region. We provide off-site carton
and data storage, file management, packing
and cataloguing, secure destruction, asset
management, retrieval and delivery. We can
provide standard retrieval and delivery within
half a day of your request, along with urgent
retrievals within one hour. After hours services
are also available.
The information you’re looking for
Crown Business Services provide office
relocation services, undertake library and
warehouse moves, and are carving themselves
a niche in the fine arts moving sector too.
Trust us with your business move.
Contact:
Ben Homan
Bunnings Nelson
E complex.nelson@bunnings.co.nz
Contact:
Kirsty Webster
136 Hardy Street, Nelson
T 03 548 8755
M 0211 668567
E cafeolivenelson@gmail.com
W www.cafeolivenelson.co.nz
Contact:
Crown Relocations
4 Tokomaru Place
Whakatu Industrial Estate
Stoke 7011
T 03 5471126
E nz@crownrelo.com
[ www.commerce.org.nz ]

page 8
meet the members
EIS – Partnership by Preference
Delivering specialised consultancy, projects and
maintenance services to Nelson/Tasman and
Marlborough clients is part of the EIS commitment
to open honest business relationships.
EIS offers highly engineered solutions to solve
critical issues for clients.
With over 15 years experience in the industrial
and commercial process control and electrical
sectors, EIS is now committed to bringing this
successful business model to Nelson/Tasman
and Marlborough. EIS works at the leading
edge of specialised consultancy, projects,
design, installation and maintenance systems.
EIS services clients New Zealand-wide who require
specialist performance and cost-effective solutions.
EIS has built a reputation based on safety,
GrabOne
GrabOne is the largest group buying site offering
the best daily deals on things to eat, see and do
in over 13 different regions in New Zealand.
Each day GrabOne features fantastic new
experiences at unbelievable prices. From
cinemas, spas and exciting new restaurants,
we work with the best local businesses to offer
deals at great prices.
It doesn’t cost a thing for businesses to partner
with us, in fact we pay you! Deals with GrabOne
place an exclusive spotlight on your business
efficiency and a high standard of workmanship
maintained by quality assessment systems and
a client survey database. EIS is pro-active in its
approach to business and clients, seeking the best
possible outcome to support client needs and
maintaining the highest safety standards at all
times. Senior engineering personnel have direct
experience of working in the food processing,
timber, energy, oil and gas and marine industries
EIS can draw on the resources and expertise of
experienced personnel at any time. EIS adheres
rigorously to internationally accredited and
audited standards of safety and quality and
continues to invest in its team through training
and professional development.
Quality, Results, Peace of Mind.
for 24 hours through our daily emails, website,
Facebook page and Twitter account. Because
there are so many GrabOne members, we can
guarantee your business new customers in the
days and weeks after running your deal.
GrabOne’s company motto – Buy together,
Save together – is straight to the point. It’s what
makes it possible for thousands of Kiwis to grab
great deals and and save heaps of money while
doing the things they love.
Contact:
Leonard Wiegersma
Tasman Regional Manager
EIS
PO Box 3321
Richmond
M 021 773 125
E leonardw@eis.co.nz
W www.eis.co.nz
Contact:
Jonathan Olding
Business Development Manager
GrabOne
T 0800 472 266
M 021 222 0421
F 03 974 9821
E jonathan.olding@grabone.co.nz
Nelson Tasman Art Guide Initiative
The Nelson Regional Art guide book has
successfully supported the promotion of artists
and arts related industries, plus associated
cultural tourism operators for over 15 years.
Produced by the Nelson Tasman Art Guide
Initiative, the guide book showcases the
vast array of artistic talent in the region
whilst promoting complementary attractions
and acknowledging the mutual benefits
for the myriad of high quality food, wine,
accommodation and tourism businesses that
support the arts.
This biannual publication aims to provide the
visitor with a stunning snapshot of the region and
its artistic wealth, with an objective to reach a
wide local, domestic and international audience
to ensure artists and our cultural sector prosper.
The 2011-2013 edition launched in September
coincides with large numbers of visitors spilling
into the region for significant sporting events.
The guide book representing our art industry
and packaged as an inspiring momento, will be a
premium corporate gift, available at wholesale to
members of the Nelson Chamber of Commerce.
Contact:
Nic Foster
E info@nicfoster.co.nz
M 021 139 1715
OR:
Louise Allan
E louise.allan@me.com
M 021 404 181

NZ Travel Brokers
Whether you love to travel, or need to travel,
we can provide you with the solutions... and
lots of them.
With over 15 years working in the wider travel
industry as an award-winning travel writer and
communicator, Sue has recently launched as
a travel broker with the fastest growing travel
broking company in the country, NZ Travel Brokers.
“I love to search out interesting options for
people, something a bit out of the ordinary
that they may not have thought of initially.
page 9
meet the members
Penrose Property Management
Making Commercial Property work for you.
A locally owned commercial property
management and property syndication
company, we specialise in setting up and then
managing commercial property syndicates for
groups of investors.
Investing in commercial property is a
specialised business, involving finding the
right property, the right mix of good tenants,
protecting the risk and managing it through
changing times and changing tenant needs.
Property Syndication allows the investor the
opportunity to invest in Commercial property,
in geographically separate areas and by
Ross Benbow – Summit Real Estate
After 25 years experience in the Nelson real estate
industry, Ross Benbow has seen it all - boom
times, recessions and flat markets. Through it all,
Ross always remains positive and committed to
a profession he enjoys and the success it brings,
marketing and selling properties in all price ranges
and helping people from all walks of life to find
and purchase the right property for their needs.
Conditions may change but Ross’s ethics remain
the same – commitment to the vendor, attention
to the purchaser and above all personal integrity
with all parties in everything he does.
Ross has a large database of happy customers
some of whom have sucessfully finalised as many
as seven or eight transactions with him. In a
business where referrals are key, he is now seeing
There are so many exciting possibilities out
there now. Adventure travel and cruising are
both specialty areas that are growing quickly.
Families need special attention and volunteer
travel is starting to feature.
“Of course travel isn’t just about exciting
destinations. If you need to travel for business
or personal reasons I can also help get you
there quickly and efficiently.” Ask to join our
informative monthly e-newsletter.
different property types, allowing a wide
range of diversification of their portfolio.
Diversification reduces the risks of a total loss
in the value of their portfolio of investments
caused by a natural disaster or changes
affecting the location of the property.
Monthly reporting on all aspects of your
investment and dealing with all issues related
to the tenants, maintenance and operation of
the property syndicate completes the picture
for the well-informed property investor.
If you are interested in our services, give David
Penrose a call or email now and see if we can
make your commercial property work for you.
the children of earlier clients coming to him for
advice and marketing. Ross is also President of
Nelson Musical Theatre and a director of Rotary.
Working within the Summit Real Estate Group,
the market leaders for the top of the south,
who sell one in three properties in the Nelson
region, Ross has incredible support from fellow
salespeople and a great administration team
within Summit. Ross is also strongly committed
to ongoing training and attends industry
seminars and conferences run by the REINZ
and REAA to keep up to date with current
legislation and changes to enable him to better
advise and help his clients, ensuring their real
estate experience is as stress-free as possible.
Contact:
Sue Farley
NZ Travel Brokers
P O Box 1548
Nelson
M 021 555836
E sue@nztravelbrokers.co.nz
W www.travelgallery.co.nz
Contact:
David Penrose
Penrose Property Management Ltd
63 Trafalgar street
T 03 548 2272
M 021 547 522
E penroseproperty@gmail.com
W www.propertysyndication.co.nz
Ross follows a proven marketing mantra of the
three P’s - Price, Presentation and Promotion.
When these three are right then the property
will sell and Ross prides himself on getting it
right and has done so for over 25 years.
Contact:
Ross Benbow
Summit Real Estate
M 027 445 5814
E ross.benbow@summit.co.nz
[ www.commerce.org.nz ]

page 10
Thrifty
With in excess of 1200 branches in over 68
countries, Thrifty is firmly established as one of
the world’s leading car rental brands.
In Australasia we….
…are part of the bigger picture…
The Thrifty brand in Australia and New Zealand
is owned by the National Roads and Motorists
Association (NRMA) based out of Australia.
The NRMA is privately owned with over
$1 billion worth of assets.
…provide one of the best fleets of vehicles…
Servicing all segments of the leisure and
meet the members
Trailways Hotel Functions and Meetings
Trailways Hotel offers three excellent venues
in the one conference centre for events,
functions, seminars, product launches, trade
displays or cocktail parties.
And now added to our portfolio of conference
rooms is the Lorenzo Room based at Delorenzos
Studio Apartments. This room is ideal for
product displays or day meetings and offers
the opportunity of interconnecting to an
accommodate suite.
The Service we offer for your next conference:
• Air conditioned, ground floor and sound
proofed conference rooms
TSB Bank
An exclusive offer from TSB Bank…
When you’ve been voted ‘Best Bank’ for customer
service for the last ten years, people start to talk.
They tell their friends, their family and their work
colleagues. In fact over half our customers would
recommend us to others – that’s the highest
referral rate of any bank in New Zealand.
Right now, we’re pleased to bring you a special
offer, exclusive to you as a Commerce Comment
recipient. Take out a TSB Bank Home Loan over
$100,000 before 31 July 2011, and you’ll:
business travel markets, our new vehicles are
constantly being replaced in order to ensure
that the most up-to-date models are always
available with low kilometres. The average age
of our fleet is approximately nine months.
…have a nationwide network of locations
to suit…
Currently over 30 locations throughout New
Zealand including all major airport terminals
and city locations.
With a top quality fleet, extremely high standards
and a substantial local and international location
network, Thrifty offer exceptional value and service.
• Audio Visual equipment for hire with
attentive staff to assist with audio visual
requirements
• Accommodation booking forms or assistance
• Full catering which can be enjoyed in The
Tides Restaurant.
Recently installed in the Rivers Room is an
Interactive Whiteboard – the latest display
technology that combines the simplicity
of a whiteboard, power of a computer
and front projection
Please contact us so we can put together a
tailored package for your conference.
• Get a great home loan interest rate (see
www.tsbbank.co.nz for current rates)
• Pay no application fee
• Receive up to $500 towards legal fees
Terms and conditions apply. To find out more,
or to take advantage of this great offer,
simply phone us on 03 539 1800 or visit us
on the corner of Bridge and Trafalgar Street,
Nelson. Be sure to mention you’re a Commerce
Comment recipient and one of our experienced
Consultants will be happy to help.
Contact:
Thrifty Car Rentals
Trent Drive
Nelson Airport
T 03 548 5563
F 03 548 2345
E nelson@thrifty.co.nz
Central Reservations
T 0800 73 70 70
Contact:
Kim Roebuck
Assistant Manager
Trailways Hotel;
66 Trafalgar Street, Nelson
T 03 548 7049
E events@trailways.co.nz
Contact:
E graham.clarke@tsbbank.co.nz

page 11
meet the members
Waypoints Aviation
Provision of courses, study support
material and consultancy services to the
aviation training industry.
Do you know someone who’s dream it is to fly
an airliner?
Waypoints Aviation’s ground courses and
study support materials are designed to
prepare commercial pilots for their professional
examinations and to develop the knowledge,
skill and attitudes required to command an
airliner.
Waypoints principal Mark Woodhouse, is
an experienced flying instructor, currently
employed as an international pilot with Air
Workplace Support
Workplace Support is an Employee
Assistance Provider. We partner with businesses
in providing regular on-site staff support and
a range of specialist services that result in
employee and organisational well-being.
This is a relational service where we build up
rapport with employees to a point where they
feel comfortable off-loading any personal
or work related issues. We believe that early
intervention and preventative care keeps the
issue from escalating to an unhealthy situation
for both the employee and the company. It
also reduces ongoing business costs associated
New Zealand. Mark was previously a school
teacher, RNZAF Iroquois helicopter pilot and
RNZAF flying instructor. He is also a past Chief
Flying Instructor of Massey University’s School
of Aviation. In 1994 Mark joined Air Nelson
and became a SAAB Training Captain. In 2004
he joined Air New Zealand, flying the Boeing
747 and Boeing 777. Mark is a current A
Category Flying Instructor and General Aviation
Flight Examiner, and in 2007 was awarded the
Civil Aviation Authority Flight Instructor Award.
For pilots who want to command an
airliner, Waypoints will assist in getting their
professional career off to a flying start!
Raising Industry Training Standards
with disengagement, stress and absenteeism
– which all result in lost productivity. Our
proactive approach assists with workplace
wellness and improved profitability.
This is an independent and confidential service and
employees can access the service either on-site,
off-site or through our 24/7 phone service. Our
range of specialist services includes counselling,
professional supervision, management coaching,
training and development.
Workplace Support is your specialist
provider in the South Island.
Contact:
19 Valhalla Drive
Richmond
Nelson 7020
T 03 544 0968
M 021 620 267
E mark@waypoints.co.nz
W www.waypoints.co.nz
Contact:
Brent Andrews
Workplace Support
T 0800 443 445
W www.workplacesupport.co.nz
[ www.commerce.org.nz ]

page 12
Then you need to consider a new low
cost, low work- impact resource. NMIT
English Online is the newest NMIT
support for business. It’s a self-directed
study option for any level of English
language learner and it even provides
industry- specific modules such as
nursing, business, health and hospitality
and IT. The cost is just $40 for a month’s
unlimited access per person. It even
offers a language assessment when you
first log on.
With the changing of the seasons and
the onset of longer nights it could be the
perfect time to upskill your employees
business knowledge. Nelson Marlborough
Institute of Technology (NMIT) has a midyear
intake for all its key business courses
starting on July 25. Whether it’s computing
skills, marketing, management or
accounting and finance there’s a course to
cover every aspect of the current business
climate. Head of the School of Business
and Computer Technology Ian Lister says
businesses often forget NMIT offers a
mid-year start for many courses. “It can
work well for many businesses as this
time of year fits around the seasonality
of many industries. It’s also a great time
to reflect on business needs and specific
areas where there could be a knowledge
gap that needs addressing.”
Ian Lister says the popular NZIM Diploma in
Management has a mid-year intake and the
six papers all count towards the New Zealand
Diploma of Business. “NMIT recognises that
Do you have employees who have
English as a second language?
Claire Keenan, NMIT’s programme leader
for English Language says it’s a New Zealand
programme that’s globally respected.
“Cambridge University was so impressed
they’ve bought it for their students. We’re
really pleased to be able to offer this
unique online tool to our local business
community. It helps employees who are
trying to improve their English and in doing
so, may well help workplace productivity.”
To find out more contact Claire Keenan:
Claire.Keenan@nmit.ac.nz 546 9175 extn 744
training
Upskilling heats up as temperature drops
Jenny Wu, Bachelor of Commerce student majoring
in Management & Accounting employed at Jorgensen
Accounting Specialists, Nelson.
study and business productivity have to be
carefully managed and we’ve worked hard to
offer many courses, including the NZIM Diploma
in Management either face-to-face or online.”
Ian says flexible study is also a great asset for
other levels of business upskilling such as for
office managers. “Our National Diploma of
Business Administration Level 5 is targeted to
add top level skills for these vital roles and it’s
able to be studied around a full-time job.”
For those who have not studied since school and
feel a bit daunted by the prospect of full-time study,
help is at hand. The next ‘Step Into Study’ session is
on Thursday 9th June at 5.30pm, you must register
by calling 0800 422 733 if you would like to attend.
This free session will help you work out how you
can organise your time so that you can study a
business course effectively while still working.
To find out more about our business courses visit
www.nmit.ac.nz/smartbusiness or call NMIT.
Contact:
T 0800 422 733
W www.nmit.ac.nz/smartbusiness
Contact:
Claire Keenan
T 03 546 9175 ext. 744
E Claire.Keenan@nmit.ac.nz
W www.nmit.ac.nz

The Sweet Smell of Succession
The most dangerous period a business
faces is that of succession, when
ownership and leadership pass from one
person to another.
Your parents established it, and you built it up.
Now it’s time to pass your business on... the
only question is How?
Over the next five to ten years, there will be a
huge shift in wealth as baby boomers sell or
retire from businesses they either founded or
inherited. Often, the value of these businesses
has increased dramatically over the last five
years on the back of many years of strong
economic growth.
With eight in ten business owners now aged
more than 50 and one in five over 65, many will
soon try to unlock that wealth and move the
business on. How this is achieved will not only
determine the owners’ quality of retirement and
the future wealth of their children, it will also
have major ramifications for the economy.
There’s a caution in the old saying “that the
first generation establishes wealth, the second
develops it and the third destroys it”. However,
we believe this forecast can be avoided by
addressing succession issues in a planned and
structured way, and putting in place measures
that avoid the problems associated with lack of
succession. This includes the lack of planning,
an owner’s inability to let go, reluctance by
parents to choose a successor from amongst
their children, and owners who see no life for
themselves beyond the business they’ve built up.
Owners approaching retirement should start
‘working on the business, not in the business’,
and develop a succession plan about five years
before they plan to exit. Succession is a process,
not an event. It is something that requires
medium to long term planning around the
structure of the business, financials and the
many other issues relating to a successor.
Getting Ready for a Sale
Given that there will be a flood of small
businesses on the market in the next five to ten
years, experts are now saying that owners must
be ready to take a good offer should it come
along unexpectedly. This also relates to those
who may want to sell their business to their
children. It is essential to always be prepared
should opportunities arise.
What are the Options?
The following options are available for business
owners who wish to retire:
page 13
• Hand over to the next generation
• Sell it to a third party
• Arrange a management buy out
• Liquidate
• Listing on the stock exchange or buy-out
through a private equity fund
Recognising that exit strategies are a very real
issue for business owners we recommend
that if you are planning to retire or sell your
business, you start planning for this now. No
one can succeed alone, make sure to talk to
your advisers to get advice on the best options
available to you.
Contact:
WHK
T +64 3 546 0618
E nelson@whk.co.nz
[ www.commerce.org.nz ]

page 14
Count me as a possible entry
Count me as a definite entry
Tickets required for gala dinner Friday 18 November 2011
($100 + GST members & entrants, non-members $120+ GST)
Business Name:
Contact Name:
Address:
Tel:
Email:
2011
Business Awards
To assist in planning for the Awards, it is helpful to have an indication
of who may be entering.
Five copies of your entry are to be received no later than 4pm
14 October 2011.
Principal sponsor
Major sponsors
Contributing sponsors
2011
FAX BACK 03 546 8373
Please photocopy and email or fax to:
2011 Westpac Nelson Tasman Chamber of Commerce Business Awards,
Fax 03 546 8373 or email: support@commerce.org.nz
Business Awards
BUSINESS CATEGORY AWARDS
Please enter my business in one of the following categories (Tick One Box)
Port Nelson Ltd Large Business Award
Turnover in excess of $2.5 million (excl GST)
Media Works Medium Business Award
Turnover between $1 million and $2.5 million (excl GST)
Radio Network Small Business Award
Turnover up to $1 million (excl GST)
The Nelson Mail Emerging Business Award
Operating for less than two years at 30 June 2011 with six months
actual financial information to present to the judges. Must be a start up
company not an existing one rebranded or taken over by new owners.
If you require further clarification please contact Dot Kettle at NTCC,
03 548 1363
Please Note: Your business is automatically entered into the Wakatu Innovation
Award, the New Zealand King Salmon Investing in People and Skills Award, the
Nelson Pine Industries Service Excellence Award and qualifies for the Westpac
Supreme Winner Award. Judges reserve the right to change the award category
of your entry.
Thank You To our 2011 Business Award Sponsors
Nelson Tasman Chamber of Commerce acknowledge and thank our Cornerstone Sponsors
for their generous contribution and ongoing support in 2011

Aspire 2011
Date: Thursday 16 June
Time: 9.30am – 5pm
Venue: Seifrieds Conference Centre, Redwood Road, Appleby
Early Bird registration:
$45 including GST (open to members and non-members valid till 3 June
2011) includes lunch, networking and drinks). Early bird registration prize
an HP Mini Notebook courtesy of Office Max
Non-early bird Registration:
Member rate: $55 including GST Non-Member rate: $65 including GST
A one day conference for all business people
Key note speaker: Sir Paul Callaghan, 2011 New Zealander of the Year –
the importance of science and innovation in building our export potential
Sponsored by:
Nelsonbusiness2011.org.nz
The Chamber has launched a new webpage highlighting the
business opportunities and activities happening in Nelson
during September 2011!
If you have been struggling to find out what’s going on and how to
get involved – this site will be a great place to bookmark and use the
RSS feed to subscribe to get regular updates. There is a locals section
designed specifically with local business people in mind.
The website also features three languages – English, Russian and Italian.
We want to ensure visiting business people from the USA, Australia,
Russia, Italy and anywhere in the world are able to access information
about business opportunities and why Nelson is a must visit destination!
The Chamber thanks Pitt & Moore for their generous support in the
development of the website and the promotion of business opportunities
during September 2011.
page 15
Other speakers will showcase how they have accessed and developed
export markets:
• WoJo – tapping into the American market
• Redwood Cellars – tapping into the Australian market
• Aquaculture NZ – tapping into the worldwide market
• Global Magnet – how SMEs can use the power of social media to build
an export base
• Air New Zealand – the power of the New Zealand brand
• NZ School of Export – practical tips for new and experienced exporters
Prize Draws include:
- Early bird registration prize HP Mini Notebook courtesy of Office Max
- Nelson Mail on line advertising package
- Annual Koru Club Membership from Air New Zealand
It’s all about improving
business performance
Fanselow Bell has a proud record of helping
companies succeed and new business
consultant John Van der Burg brings his
exceptional track record to the Nelson
consultancy.
John is the newest member of Fanselow
Bell’s business consultant team and
has more than 25 years experience
working with organisations to achieve
excellent results.
John is a specialist in working with
you to drive your business to greater
profit levels.
So if you are looking for a new business
strategy or just want to review your
current operations and processes, then
call John on 546-8649
John’s expertise will enable your
business to be the best it can be.
www.fbhr.co.nz � Ph: 03 546 8649
[ www.commerce.org.nz ]

chamber diary planning
The Chamber diary shows upcoming events for our members. If you are not already a member and you’d like the opportunity to build
your business profile, make new business connections and build on existing relationships, markets and opportunities, please contact us
www.commerce.org.nz
June 2011
Thursday 9 June
5.30pm – 7.00pm
BNZ Partners Business After Five
Hosts: Tasman Rugby Union
Venue: Nelson Rugby Club Rooms, Hathaway Terrace City End
of Trafalgar Park
Tuesday 14 June
10.00am – 12.30pm
“Where To For Your Business?” – free workshop for business
owners and managers
Venue: Port Nelson Visitor Centre, 10 Low Street, Nelson
Thursday 16 June
9.30am – 5.00pm
Aspire 2011
Key note speaker: Sir Paul Callaghan, 2011 New Zealander of the
Year – the importance of science and innovation in building our
export potential
Other speakers will showcase how they have accessed and developed
export markets:
• WoJo – tapping into the American market
• Redwood Cellars – tapping into the Australian market
• Aquaculture NZ – tapping into the worldwide market
• Global Magnet – how SMEs can use the power of social media to build
an export base
• Air New Zealand – the power of the New Zealand brand
• NZ School of Export – practical tips for new and experienced exporters
July 2011
Thursday 12 July
5.30pm – 7.00pm
BNZ Partners Business After Five
Opportunity to Promote Your Product
Register your interest in promoting your product. This is a unique
opportunity for chamber members to showcase actual product and
take orders - special chamber member rates for products on the night.
Contact Michelle at the chamber to register your interest.
Hosts: BNZ Partners – Check out the new Nelson BNZ Partners Business Centre
Venue: BNZ Partner Centre, 1st Floor, BNZ Trafalgar Street
Wednesday 27 July
5.30pm – 7.00pm
Bowater Motor Group Business Women’s Network
Hosts: Life Education Trust
Venue: Fitzgerald Construction, 19 Forest Road, Stoke
Other dates to diary
Proud to be a Communication Sponsor of The Nelson Tasman Chamber of Commerce
“Commercial, Domestic, Life & Health Insurance – we have got it all
covered; have you?? Contact us now for a free, no-obligation quote.”
CROMBIE LOCKWOOD (NZ) LIMITED
1 August 2011
Top Shop Cocktail Function, Finalists announced
Trailways Hotel Nelson
9 August 2011
BNZ Partners Business After Five
Hosts: Glenn Roberts Electrical and Partners
Venue: Trafalgar Pavilion, Trafalgar Park
6 September 2011
12.00 – 2.00pm Long Lunch
17 – 18 September 2011
Italian Festival – Air Nelson Hanger, Trent Drive Nelson
19 September 2011
5.30 – 7.00pm
Business Reception
Venue: NMIT
Sponsored by Pitt & Moore
20 September 2011
Italy vs Russia – Trafalgar Park
27 September 2011
Italy vs USA – Trafalgar Park
30 September 2011
5.30 – 7.00pm
Business Reception
Venue: Deville
Sponsored by Pitt & Moore
1 October 2011
Australia vs Russia – Trafalgar Park
14 October 2011
Business Award Entries Close at 4.00pm
18 November 2011
2011 Westpac Nelson Tasman Chamber of Commerce Business Awards
Gala Dinner
To register for events, visit www.commerce.org.nz under the
tab ‘networking functions’ or click through directly from our
e-newsletter, Click Update. If you aren’t currently receiving this
weekly e-newsletter, please contact Trina at the Chamber
on 03 548 1363 or email info@commerce.org.nz
14 Oxford Street, Richmond Phone: 03 543 9021 Website: www.crombielockwood.co.nz
7732 Dry Crust Communications