parent handbook 2012 13.pdf - Plaquemines Parish School Board

focus of the dispute. A meeting with the party in interest must be arranged through the appropriate
administrator. The nature of the complaint is to be given to the party in interest prior to the
meeting. Though this meeting precedes the actual filing of a grievance, it is necessary to complete
before going to LEVEL 1.
No formal grievance is filed prior to this preliminary action in the hopes of an agreeable
settlement.
Preliminary action must be initiated within ten (10) working days of the incident causing
the grievance.
LEVEL 1:
If the grievant is not satisfied with the preliminary action, within five (5) working days
of the preliminary action, the grievant may submit a completed Plaquemines Parish School System
Grievance Form PPSSGr-01 to the appropriate school official. The written grievance shall
state the nature of the grievance and the harm or injury caused that initiated the grievance. The
grievant must state what law, policy, or procedure is involved and has been violated and how
the complaint can be resolved.
The school official will hold a conference within five (5) working days of the receipt of
the written grievance. The grievant and the school official shall attempt to resolve the grievance.
The school official will make a decision within five (5) working days of the meeting. If
the grievant is not satisfied with the decision, he or she may appeal, within five (5) working
days, in writing, to the next administrative officer of higher rank. If the grievance is not advanced
to LEVEL 2 within the allotted five days, the matter will be considered resolved, and
the grievant shall have no further right with respect to the grievance.
LEVEL 2:
In the event the grievant wishes to appeal the decision at LEVEL 1, the written appeal
shall contain a statement of the grievance and specific references to the action taken causing the
grievance. The appropriate administrative officer shall conduct a conference as promptly as reasonably
possible to attempt to resolve the grievance. Notice of the conference shall be given to
all parties involved in an alleged grievance. The administrative officer shall issue a written decision
to the grievant within five (5) working days after the conference. If the grievant is not satisfied
with the LEVEL 2 decision, he or she may appeal, in writing, to the superintendent. The
appeal must be submitted within five (5) working days of the decision. If no appeal is made, the
grievance shall be deemed settled and the grievant shall have no further right with respect to
said grievance.
LEVEL 3:
The written appeal shall be submitted along with the LEVEL 1 and LEVEL 2 decisions
to the superintendent. Upon receipt of such a written appeal, the superintendent or his designee
shall conduct a full hearing within ten (10) working days and maintain a transcript of the pro-
32 Plaquemines Parish Head Start Parent Handbook