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IKK Group

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ADMINISTRATION AND ClAIMS SERVICES<br />

Administration<br />

From issuing policies and permanently adapting them, ensuring<br />

correct application particularly in the event of a claim, supplying<br />

claims data on risks and the evolution of claims experience, the IKB<br />

team covers a multitude of operations. It also includes analyzing<br />

the impact of prevention measures, ensuring the financial balance<br />

of policies and interpreting claims experience.<br />

IKB therefore provides its clients with decision-making tools, being<br />

fully informed on their risks, their policies and their development.<br />

Claims<br />

Insurance claim services include interacting with insurance<br />

companies, right from the intimation of a claim up to its settlement<br />

including:<br />

• Assisting in gathering and conveying information of losses.<br />

• Assisting in compilation of information to substantiate the<br />

claim.<br />

• Coordinationg with surveyors, assessors and insurers.<br />

• Post-loss procedures to prevent recurrence of losses.<br />

101<br />

www.ikkgroup.com

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