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Construction of the Luton Dunstable Guided Busway

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• Minimise disruption to highway network<br />

PROJECT GOALS<br />

• Adopt methodologies which minimise nuisance<br />

• Advance communication with <strong>the</strong> public & stakeholders<br />

Methods<br />

• Mailshots and leaflets to residents / local businesses<br />

• Press adverts and press releases to papers, radio TV on disruptive works<br />

• Websites : LBC, CBC and new dedicated project website<br />

• Dedicated public liaison manager and mobile hotline number for complaints and<br />

information<br />

• Regular traffic management meetings with major stakeholders<br />

• Membership <strong>of</strong> Considerate constructors Scheme with last inspection score placing<br />

<strong>the</strong> project in top 7.5% <strong>of</strong> sites in <strong>the</strong> UK. Project achieved silver award for 2011<br />

• Numerous community projects undertaken to raise awareness <strong>of</strong> scheme and to give<br />

something back to <strong>the</strong> community we have an impact upon

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