The workshop in brief - PRO INNO Europe
The workshop in brief - PRO INNO Europe
The workshop in brief - PRO INNO Europe
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<strong>INNO</strong>-Views Policy Workshop<br />
Innovation Culture<br />
Creat<strong>in</strong>g a favourable <strong>in</strong>novation climate <strong>in</strong> <strong>Europe</strong><br />
E<strong>in</strong>dhoven<br />
December 13 th & 14 th , 2007<br />
Workshop Output Paper
Table of contents<br />
Introduction and background ...................................................................................... 3<br />
Summary and conclusions.......................................................................................... 4<br />
<strong>The</strong> <strong>workshop</strong> <strong>in</strong> <strong>brief</strong> ................................................................................................. 9<br />
Session 1: Sett<strong>in</strong>g the scene................................................................................... 9<br />
Plenary discussion ............................................................................................ 12<br />
Session 2: Entrepreneurship and <strong>in</strong>novation culture <strong>in</strong> enterprises ...................... 13<br />
Plenary discussion ............................................................................................ 17<br />
Session 3: Innovation culture <strong>in</strong> regions and cities ............................................... 18<br />
Plenary discussion ............................................................................................ 23<br />
Session 4: Innovation and citizens........................................................................ 24<br />
Plenary discussion ............................................................................................ 29<br />
Session 5: Policy conclusions & clos<strong>in</strong>g ............................................................... 31<br />
List of participants..................................................................................................... 32<br />
Legal Notice<br />
Neither the <strong>Europe</strong>an Commission, nor any person act<strong>in</strong>g on behalf of the Commission, is<br />
responsible for any use which might be made of the <strong>in</strong>formation <strong>in</strong> this paper.<br />
<strong>The</strong> views expressed <strong>in</strong> this paper are those of the authors and do not necessarily reflect the<br />
policies or views of the <strong>Europe</strong>an Commission.
Introduction and background<br />
<strong>The</strong> debate on how to improve national, regional and organisational <strong>in</strong>novation<br />
performance has shifted away from a narrow focus on R&D-based technological<br />
<strong>in</strong>novation to a broader view of the topic <strong>in</strong> recent years: from technology push to<br />
consumer pull, from <strong>in</strong>novation <strong>in</strong> manufactur<strong>in</strong>g to <strong>in</strong>novation <strong>in</strong> all processes,<br />
sectors and spheres, from <strong>in</strong>novation as a l<strong>in</strong>ear process of dist<strong>in</strong>ct activities to<br />
<strong>in</strong>novation as a complex system of <strong>in</strong>terdependent factors. <strong>The</strong> importance of culture<br />
for <strong>in</strong>novation performance - and <strong>in</strong>deed for general economic performance – is an<br />
area now be<strong>in</strong>g explored by academics, policy makers and practitioners alike.<br />
<strong>The</strong> widened debate on <strong>in</strong>novation has put the spotlight on the fact that <strong>in</strong>novation<br />
stems not only from new ideas and creativity, but also from an environment<br />
supportive to <strong>in</strong>novation, creativity and entrepreneurship. For new ideas to be fully<br />
taken advantage of, a market receptive to new products and services is also needed.<br />
<strong>The</strong> image and status of scientists, eng<strong>in</strong>eers and entrepreneurs, openness and<br />
attitudes vis-à-vis risk tak<strong>in</strong>g, collaboration and change, are all factors thought to<br />
<strong>in</strong>fluence national or regional <strong>in</strong>novation performance. <strong>The</strong>se factors are expressions<br />
of culture, def<strong>in</strong>ed as the common values, beliefs, attitudes and behaviours of a<br />
nation, region, organisation or other social community.<br />
<strong>The</strong> <strong>workshop</strong> focused on the factors constitut<strong>in</strong>g an <strong>in</strong>novation-friendly culture and<br />
environment and the relationship between national, regional or organisational culture<br />
and <strong>in</strong>novation performance. Questions addressed <strong>in</strong>clude the role of e.g. basic<br />
education, public governance, <strong>in</strong>stitutions, role models and other symbols, but also<br />
which <strong>in</strong>centives can attract and reta<strong>in</strong> the talented persons necessary to improve<br />
<strong>Europe</strong>an <strong>in</strong>novation performance.<br />
<strong>The</strong> purpose of the <strong>workshop</strong> was thereby two-fold. Firstly, it aimed at contribut<strong>in</strong>g to<br />
a deeper understand<strong>in</strong>g among <strong>workshop</strong> participants of factors <strong>in</strong>fluenc<strong>in</strong>g the<br />
<strong>in</strong>novation culture <strong>in</strong> an organisation, region or society at large. Secondly, and more<br />
concretely, the aim was to discuss the role of public policy and how the long-term and<br />
dynamic process of creat<strong>in</strong>g a culture of <strong>in</strong>novation can be supported. EC<br />
participants expected ideas and <strong>in</strong>put for the 2009 <strong>Europe</strong>an Year of Creativity and<br />
Innovation.<br />
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Summary and conclusions<br />
<strong>The</strong> <strong>workshop</strong> focused on <strong>in</strong>novation culture as a key enabler but also as a constra<strong>in</strong>t<br />
of <strong>in</strong>novation. <strong>The</strong>re is wide agreement on the importance of culture for creativity and<br />
<strong>in</strong>novation, for entrepreneurship and commercial exploitation of new ideas, as well as<br />
for diffusion and application of new products and processes. “Culture” <strong>in</strong>cludes<br />
among others societal framework conditions such as consumer preferences, ethical<br />
issues, culture of co-operation, trust, organisational rigidities or lack of mobility of the<br />
workforce. Topics such as public attitudes towards science and research, and views<br />
about risk, regulation and authority fit also under the banner of culture.<br />
Key drivers and barriers of <strong>in</strong>novation<br />
Key drivers of <strong>in</strong>novation like m<strong>in</strong>dset, character and attitudes have been identified.<br />
Studies show the importance of attitudes towards risk and entrepreneurship,<br />
curiosity, will<strong>in</strong>gness to change etc., but also of socio-economic factors like social<br />
capital (trust), technology flows or good governance.<br />
Barriers hamper<strong>in</strong>g <strong>in</strong>novative processes <strong>in</strong>clude e.g. lack of collaboration, problems<br />
aris<strong>in</strong>g from work<strong>in</strong>g across sectors and fields, (organisational) unwill<strong>in</strong>gness to take<br />
risks, lack of time and capital, employ<strong>in</strong>g and pay<strong>in</strong>g the right personnel or<br />
bureaucratic obstacles. Fear of change and of los<strong>in</strong>g face as well as professional<br />
esteem <strong>in</strong> case of failure as well as reluctant attitudes towards new ideas and<br />
methods play an important role.<br />
To foster a positive attitude towards <strong>in</strong>novation, risk tak<strong>in</strong>g and entrepreneurship e.g.<br />
by creat<strong>in</strong>g opportunities and awards is one key success factor for <strong>Europe</strong>an<br />
<strong>in</strong>novation performance. A positive <strong>in</strong>novation climate takes <strong>in</strong>to account the needs of<br />
entrepreneurs and reduces the risks for entrepreneurs by provid<strong>in</strong>g security <strong>in</strong> case<br />
of failure (e.g. sabbaticals, part time appo<strong>in</strong>tments, sp<strong>in</strong> outs, “<strong>in</strong>trepreneurs”) as well<br />
as for <strong>in</strong>vestors e.g. by tax benefits or co-<strong>in</strong>vestment funds. Build<strong>in</strong>g of networks<br />
between entrepreneurs helps entrepreneurs by provid<strong>in</strong>g structural and relational<br />
social capital, exchang<strong>in</strong>g experience and contacts, but may contribute also to<br />
<strong>in</strong>crease public awareness by events and entrepreneur contests.<br />
Networks, and <strong>in</strong> particular multidiscipl<strong>in</strong>ary networks, help to generate <strong>in</strong>novative<br />
processes, <strong>in</strong>spiration and success. In order to develop an effective process of<br />
<strong>in</strong>teractive knowledge production between education, bus<strong>in</strong>ess and research,<br />
transdiscipl<strong>in</strong>ary groups and cross sector approaches comb<strong>in</strong><strong>in</strong>g different knowledge,<br />
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attitudes and different ways of th<strong>in</strong>k<strong>in</strong>g are needed, e.g. by comb<strong>in</strong><strong>in</strong>g science and<br />
arts. <strong>Europe</strong> should focus on creativity and address arts and design to foster<br />
<strong>in</strong>novation performance.<br />
Beside attitudes and m<strong>in</strong>dset, also skills and access to well educated, competent and<br />
qualified workforce and experts are an important prerequisite for <strong>in</strong>novation success.<br />
Innovation and entrepreneurship should be present <strong>in</strong> the educational system as<br />
early as possible to affect attitudes towards <strong>in</strong>novation.<br />
New <strong>in</strong>novation approaches: open <strong>in</strong>novation and customer focus<br />
<strong>The</strong> scope of <strong>in</strong>novation is <strong>in</strong>creas<strong>in</strong>gly chang<strong>in</strong>g from a l<strong>in</strong>ear and closed system to<br />
an open <strong>in</strong>novation system related with an open m<strong>in</strong>dset. In an open system,<br />
<strong>in</strong>novation is seen as a process of shared activity <strong>in</strong> a complex system of <strong>in</strong>teractions<br />
and relationships between a wide diversity of actors <strong>in</strong> the public and private sector.<br />
Most <strong>in</strong>novation comes from the market, from customers, citizens, suppliers and<br />
competitors and is therefore an <strong>in</strong>creas<strong>in</strong>gly collaborative process. <strong>The</strong> current<br />
emphasis of policy on technology based <strong>in</strong>novation and R&D is thereby necessary,<br />
but not sufficient. A broader def<strong>in</strong>ition of <strong>in</strong>novation is needed beyond technology<br />
based <strong>in</strong>novation and R&D, encompass<strong>in</strong>g “hidden” <strong>in</strong>novation <strong>in</strong> all sectors of the<br />
economy.<br />
<strong>The</strong> development of new ‘<strong>in</strong>novation communities’ may help to use the diversity of<br />
talent to address diversity of <strong>in</strong>creas<strong>in</strong>gly complex social and economic challenges.<br />
<strong>The</strong> support of open <strong>in</strong>novation centres and <strong>in</strong>novation <strong>in</strong>termediaries contributes to<br />
avoid segregation of SMEs, large firms and research organisations as<br />
complementary actors <strong>in</strong> open <strong>in</strong>novation. For this structures and operational<br />
guidel<strong>in</strong>es for co-operation as well as new bus<strong>in</strong>ess models that harvest the<br />
resources of competitors, suppliers, lead users, customers and citizens have to be<br />
developed (e.g. for R&D PPPs).<br />
Innovation at company level<br />
Different organisational and management styles <strong>in</strong>fluence the development of<br />
<strong>in</strong>dividual creativity and of creative environments. <strong>The</strong>y are associated with culture<br />
and trust as well as <strong>in</strong>novation level and <strong>in</strong>novation type of organisations. Companies<br />
with a successful <strong>in</strong>novation management and susta<strong>in</strong>able <strong>in</strong>novation strategy grow<br />
faster and more profitable. <strong>The</strong>se “Innovation Leaders” are characterised by a long<br />
term <strong>in</strong>novation strategy as an <strong>in</strong>tegral part of the bus<strong>in</strong>ess strategy, focuss<strong>in</strong>g on<br />
customer needs. <strong>The</strong>y address the entire product lifecycle process and make efficient<br />
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use of <strong>in</strong>ternal & external <strong>in</strong>novation networks. <strong>The</strong>ir culture allows systematic<br />
generation of ideas and realization of a high transfer rate from development projects<br />
<strong>in</strong>to successful products.<br />
Innovation culture at regional and local level - Creative cities<br />
Dynamic regional <strong>in</strong>novation systems are essential to stimulate knowledge creation<br />
and learn<strong>in</strong>g. An environment is required that enables the flow of knowledge, ideas<br />
and learn<strong>in</strong>g <strong>in</strong> order to drive <strong>in</strong>novation, entrepreneurship and growth. <strong>The</strong><br />
environment is made up of “hard” factors (such as <strong>in</strong>frastructure and access to<br />
capital) as well as of “soft” factors, c.f. the theories of Richard Florida on the creative<br />
class, creative cities and the “3T’s”: technology, talent and tolerance.<br />
A susta<strong>in</strong>able development of a regional <strong>in</strong>novation system is thereby only possible<br />
by develop<strong>in</strong>g on ‘<strong>in</strong>stalled base’, build<strong>in</strong>g on regional strengths and opportunities,<br />
master<strong>in</strong>g complexity and creat<strong>in</strong>g more value on <strong>in</strong>tangibles and by offer<strong>in</strong>g<br />
experiences. One key success factor is to foster creativity (e.g. “Design Connection<br />
Bra<strong>in</strong>port”). Further success factors <strong>in</strong>clude <strong>in</strong>volvement of regional stakeholders and<br />
build<strong>in</strong>g trust amongst government, private sector and academia, leadership as well<br />
as thriv<strong>in</strong>g enrich<strong>in</strong>g and self empower<strong>in</strong>g communities where people help and<br />
encourage each other.<br />
Support towards regional <strong>in</strong>novation systems should focus on the facilitation of open<br />
<strong>in</strong>novation, support<strong>in</strong>g <strong>in</strong>teraction between research partners, bus<strong>in</strong>ess and<br />
customers <strong>in</strong> order to create benefits for people:<br />
� Regional <strong>in</strong>novation systems may benefit from the local talent pool and cost<br />
efficient R&D through open labs, facilities & services provided by open<br />
<strong>in</strong>novation centres.<br />
� To foster user <strong>in</strong>volvement and customer <strong>in</strong>timacy by pilots and trials may help<br />
for success <strong>in</strong> marketplace.<br />
� Stimulat<strong>in</strong>g start-ups, ventur<strong>in</strong>g and entrepreneurship and promot<strong>in</strong>g creative<br />
<strong>in</strong>dustries are essential for growth and jobs.<br />
� Innovation vouchers are seen to be an effective solution to exploit exist<strong>in</strong>g<br />
expertise <strong>in</strong> the region with view of R&D expertise as well as advice and<br />
services towards SMES. <strong>The</strong>ir use should not be limited, but should be flexible<br />
to cover companies’ needs e.g. by bus<strong>in</strong>ess to bus<strong>in</strong>ess support to foster<br />
experience exchange.<br />
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<strong>The</strong> importance of creative environments and city regions as global nodes and<br />
“dynamic growth eng<strong>in</strong>es” <strong>in</strong>creases <strong>in</strong> the context of a knowledge based economy.<br />
Visions with holistic and long-term approaches for cities and regions are needed to<br />
“update” old <strong>in</strong>dustrial towns and attract visionary people. Creative, successful<br />
regions are characterised by tolerance and openness, diversity of people, skills,<br />
activities and sectors. Communication platforms can be used as source of creativity<br />
and <strong>in</strong>novation. Incentives also with view of e.g. cultural life or life quality play a major<br />
role to create a “creative city region”.<br />
Involv<strong>in</strong>g the public – the role of public events and media<br />
Barriers of fears can be dim<strong>in</strong>ished through <strong>in</strong>formation and <strong>in</strong>volvement. Public<br />
campaigns generat<strong>in</strong>g curiosity and encouragement to participate <strong>in</strong> <strong>in</strong>novation<br />
processes should be activated to exploit exist<strong>in</strong>g potentials. Political and professional<br />
levels should recognise public <strong>in</strong>volvement as a necessity for enhanc<strong>in</strong>g <strong>in</strong>novative<br />
cultures <strong>in</strong> <strong>Europe</strong>.<br />
Public events and <strong>workshop</strong>s like Innovation C.I.R.C.U.S <strong>in</strong>volv<strong>in</strong>g all levels of<br />
<strong>in</strong>novators and promot<strong>in</strong>g public-private <strong>in</strong>novation partnerships help to facilitate the<br />
exploration of experiences and attitudes towards creativity, promote new<br />
constellations of collaboration and enhance <strong>in</strong>ventiveness with<strong>in</strong> and across different<br />
groups of stakeholders.<br />
Competitions and events, but also the use of media like TV and games help to raise<br />
public awareness of <strong>in</strong>novation. <strong>The</strong>y may be used to change exist<strong>in</strong>g professional<br />
role models and the image of technical and scientific professions as well as to<br />
stimulate particularly women’s <strong>in</strong>terest <strong>in</strong> science and technology. Popular media like<br />
TV or games have the potential to address also lower <strong>in</strong>come groups, which<br />
measures like science days often can not do.<br />
Promot<strong>in</strong>g <strong>in</strong>novation culture <strong>in</strong> <strong>Europe</strong><br />
Two ideas of EC DG Enterprise to promote <strong>in</strong>novation culture were presented:<br />
1) <strong>Europe</strong>an Innovation Week based on the ideas of Innovation C.I.R.C.U.S <strong>in</strong><br />
order to engage regions <strong>in</strong> <strong>in</strong>novation.<br />
2) Exist<strong>in</strong>g approaches to foster a regional <strong>in</strong>novation culture and to mobilize<br />
communities, <strong>in</strong> particular young people, for <strong>in</strong>novation should be used and<br />
broadened.<br />
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To create an open and supportive <strong>in</strong>novation culture, policy has to f<strong>in</strong>d effective and<br />
successful measures at local and regional level as well as towards companies and<br />
citizens <strong>in</strong> general. A broad range of regional approaches and concepts already<br />
exists all over <strong>Europe</strong> to better valorize different talents <strong>in</strong> <strong>Europe</strong>an societies, e.g.<br />
Flanders District of Creativity. Consider<strong>in</strong>g the diversity and different culture of<br />
regions regard<strong>in</strong>g trust, confidence, mentality or attitudes, promotion and transfer of<br />
measures means not only to dissem<strong>in</strong>ate them, but to build on them and experiment<br />
them <strong>in</strong> new ways.<br />
To focus on the whole <strong>in</strong>novation system, policy measures are needed that optimise<br />
systemic efficiency, <strong>in</strong>clud<strong>in</strong>g an operat<strong>in</strong>g environment supportive of adaptive and<br />
learn<strong>in</strong>g-based firms and organisations. Beside a positive awareness and positive<br />
attitude towards new technologies, measures are needed to foster creativity of<br />
companies, but also creative skills via education. Moreover entrepreneurship should<br />
be encouraged towards all target groups.<br />
An <strong>in</strong>novative open m<strong>in</strong>dset would be essential for <strong>in</strong>novation performance and has<br />
to be developed already at school. Two key competencies related to <strong>in</strong>novation and<br />
lifelong learn<strong>in</strong>g can be identified, i.e. creativity and the openness towards<br />
entrepreneurship. <strong>The</strong>se competencies or attitudes can be promoted <strong>in</strong> several ways,<br />
via curricula <strong>in</strong> schools, partnerships of companies and schools at all educational<br />
levels and via teacher education. Popular media like TV and games are seen as<br />
further effective tool to br<strong>in</strong>g <strong>in</strong>novation to society.<br />
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<strong>The</strong> <strong>workshop</strong> <strong>in</strong> <strong>brief</strong><br />
Session 1: Sett<strong>in</strong>g the scene<br />
This session moderated by Keith Sequeira (Unit Innovation Policy Development,<br />
<strong>Europe</strong>an Commission – DG Enterprise & Industry) outl<strong>in</strong>ed ma<strong>in</strong> concepts of<br />
<strong>in</strong>novation culture and the importance of wider framework conditions and drivers for<br />
<strong>in</strong>novation.<br />
In her welcome address Ingrid van der Wacht (City of E<strong>in</strong>dhoven) emphasised the<br />
importance to develop an open <strong>in</strong>novation culture - e.g. by l<strong>in</strong>k<strong>in</strong>g design and<br />
<strong>in</strong>novation - as well as to address and <strong>in</strong>volve the public.<br />
Re<strong>in</strong>hard Büscher (Unit Innovation Policy Development, <strong>Europe</strong>an Commission –<br />
DG Enterprise & Industry) gave an <strong>in</strong>troduction <strong>in</strong>to the objectives of the <strong>workshop</strong><br />
discuss<strong>in</strong>g societal framework conditions driv<strong>in</strong>g or hamper<strong>in</strong>g <strong>in</strong>novation. Innovation<br />
culture is a key enabler but can also be a constra<strong>in</strong>t of <strong>in</strong>novation. Discuss<strong>in</strong>g new<br />
thoughts at <strong>Europe</strong>an level contributes to further broaden the already broad-based<br />
<strong>in</strong>novation strategy.<br />
Ian Miles (<strong>INNO</strong>-Grips project, PREST, University of Manchester) summarised the<br />
ma<strong>in</strong> f<strong>in</strong>d<strong>in</strong>gs of the <strong>INNO</strong>-Grips M<strong>in</strong>istudy on Innovation Culture. "Culture" is seen as<br />
multidimensional construct. Though there is much uncerta<strong>in</strong>ty about how to measure<br />
particular aspects of culture, and about which are most relevant to <strong>in</strong>novation, there<br />
is wide agreement on the importance of culture for creativity and <strong>in</strong>novation, for<br />
entrepreneurship and commercial exploitation of new ideas, as well as for diffusion<br />
and application of new products and processes. Public attitudes towards science,<br />
research, technologies, entrepreneurship and risk play an important role, beside<br />
topics like creative cities and <strong>in</strong>novation culture of organisations. Culture <strong>in</strong> creative<br />
cities is seen as attractor of creative workers. In this context, culture means “cultural<br />
<strong>in</strong>dustries” and tolerance, openness as well as diversity. Evidence can be found that<br />
organisational styles are associated with culture and trust as well as <strong>in</strong>novation level<br />
and <strong>in</strong>novation type of organisations. Management styles <strong>in</strong>fluence strongly the<br />
development of <strong>in</strong>dividual creativity and of creative environments.<br />
Hugo Hollanders (UNU MERIT) and Funda Celikel Esser (JRC, EC) analysed the<br />
l<strong>in</strong>k between socio-economic environment and <strong>in</strong>novation performance based on the<br />
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<strong>Europe</strong>an Innovation Scoreboard (2007). 1 Analys<strong>in</strong>g <strong>in</strong>novation performance of<br />
different countries based on the summary <strong>in</strong>novation <strong>in</strong>dex, results <strong>in</strong> four groups of<br />
countries: Catch<strong>in</strong>g-up countries, moderate <strong>in</strong>novators, <strong>in</strong>novation followers and<br />
<strong>in</strong>novation leaders with large differences <strong>in</strong> <strong>in</strong>novation performance.<br />
Two explanations for these large differences have been further analysed: Socioeconomic<br />
conditions, <strong>in</strong>clud<strong>in</strong>g also the <strong>in</strong>fluence of national <strong>in</strong>novation systems, and<br />
<strong>in</strong>novation efficiency (i.e. the ratio of outputs over <strong>in</strong>puts).<br />
Seven dimensions describ<strong>in</strong>g the socio economic conditions emerge as be<strong>in</strong>g<br />
relevant for expla<strong>in</strong><strong>in</strong>g variations <strong>in</strong> <strong>in</strong>novation performance: Demand conditions,<br />
social capital, <strong>in</strong>stitutional framework, market efficiency, technology/knowledge flows,<br />
social equity and governance. Factors of high importance <strong>in</strong>clude social capital<br />
(trust), technology flows and good governance, <strong>in</strong> particular government<br />
effectiveness, rule of law and control of corruption. Transparency is an important<br />
factor, which shows the importance to take other views on <strong>in</strong>novation performance.<br />
<strong>The</strong> presence of an <strong>in</strong>stitutional culture <strong>in</strong> a country helps the country and its<br />
enterprises to <strong>in</strong>novate more, although an analysis based on micro data would add<br />
much more to this ma<strong>in</strong> conclusion.<br />
One further conclusion is that “most <strong>in</strong>novative” does not necessarily mean the same<br />
as “most efficient”: Innovation excellence does not require <strong>in</strong>novation efficiency. For<br />
example the <strong>in</strong>novation leadership of Sweden is largely due to strong <strong>in</strong>novation<br />
<strong>in</strong>puts but less efficiency <strong>in</strong> transform<strong>in</strong>g these <strong>in</strong>to <strong>in</strong>novation outputs can be found.<br />
On the other hand <strong>in</strong>novation efficient countries can be moderate <strong>in</strong>novators: Italy<br />
features as a moderate <strong>in</strong>novator <strong>in</strong> the EIS. But the country is show<strong>in</strong>g high levels of<br />
efficiency, <strong>in</strong> particular <strong>in</strong> <strong>in</strong>tellectual property.<br />
To summarise, improvements <strong>in</strong> <strong>in</strong>novation performance can be achieved by<br />
improv<strong>in</strong>g socio-economic conditions as well as by improv<strong>in</strong>g <strong>in</strong>novation efficiency.<br />
Alasdair Reid (Sectoral Innovation Watch, Technopolis Group) presented results<br />
from the <strong>Europe</strong> Innova Sectoral Innovation Watch study. <strong>The</strong> study <strong>in</strong>tends to<br />
1 <strong>The</strong> EIS measures and benchmarks <strong>in</strong>novation performance across the <strong>Europe</strong>an Union, the US and<br />
Japan at the national level based on a wide range of “<strong>in</strong>novation <strong>in</strong>dicators” (<strong>in</strong> 2006 25 <strong>in</strong>dicators<br />
cover<strong>in</strong>g 5 <strong>in</strong>novation dimensions). <strong>The</strong> “Summary Innovation Index” as composite <strong>in</strong>dicator is used to<br />
build a comprehensive but easy to understand picture.<br />
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analyse the barriers to <strong>in</strong>novation and driv<strong>in</strong>g forces per sector by identify<strong>in</strong>g and<br />
analys<strong>in</strong>g socio-cultural factors (such as consumer preferences, ethical issues,<br />
culture of co-operation, organisational rigidities, and lack of mobility of the workforce).<br />
<strong>The</strong> ‘Four capitals’ approach – i.e. cultural, human, social and organisational capital –<br />
is used to structure <strong>in</strong>dividual and group behaviour as <strong>in</strong>fluences on <strong>in</strong>novation:<br />
• “Cultural capital” refers to cultural background and the basic value system that is<br />
shared by the <strong>in</strong>dividuals <strong>in</strong> a community and that manifests <strong>in</strong> their attitudes and<br />
habits, <strong>in</strong>clud<strong>in</strong>g <strong>in</strong> their choices as consumers. Two broad aspects <strong>in</strong>clude<br />
demand-pull <strong>in</strong>novation (demand for technology) and technology-push<br />
(acceptance of new technology).<br />
• “Human capital” means “knowledge, skills and attitudes as derived from<br />
education, tra<strong>in</strong><strong>in</strong>g and experience”. <strong>The</strong> focus is on the availability of skilled<br />
labour force to undertake <strong>in</strong>novation activity and on labour mobility with<strong>in</strong> and<br />
between sectors (and geographically).<br />
• “Social capital” means networks with shared norms, values and understand<strong>in</strong>g<br />
that facilitate cooperation with<strong>in</strong> or among groups. Access to knowledge and<br />
technology can depend to a large extent on the connections between firms as<br />
well as between firms and other organisations, therefore the nature and <strong>in</strong>tensity<br />
of relationships play a key role.<br />
• “Organisational capital” is def<strong>in</strong>ed as a company’s culture, rout<strong>in</strong>es, structure,<br />
morality and management styles. Factors captured here <strong>in</strong>clude:<br />
entrepreneurship (attitude to risk), management ethics, attitude towards work of<br />
<strong>in</strong>dividuals, the labour relations and practices as well as level of organisational<br />
rigidities. A key issue is an organisation’s ability to deal with uncerta<strong>in</strong>ty, to<br />
‘unlearn’ (avoid lock-<strong>in</strong> phenomenon) or <strong>in</strong> other words openness to change.<br />
<strong>The</strong> study raises the question if public policy support would be more efficient<br />
attempt<strong>in</strong>g to shape general attitudes (i.e. locally, nationally) or at sectoral level (e.g.<br />
EU wide). To answer these questions further exploratory actions and e.g. a sectoral<br />
case study to analyse the <strong>in</strong>fluence of four capitals <strong>in</strong> different countries are needed.<br />
Evel<strong>in</strong>a Wahlqvist (School of Bus<strong>in</strong>ess, Economics and Law, Göteborg University)<br />
presented the theories of Richard Florida on the l<strong>in</strong>k between regional creativity and<br />
<strong>in</strong>novation performance. Based on “Florida’s 3T frame work”, analysis results for<br />
Sweden were presented. In an <strong>in</strong>ternational comparison of the “Euro-Creativity Index”<br />
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Sweden has the highest score with 0,81 (e.g. USA 0.73, F<strong>in</strong>land 0.72, Netherlands<br />
0.67).<br />
A correlation analysis based on the Florida’s 3T framework us<strong>in</strong>g 3 different<br />
<strong>in</strong>dicators groups (“talent”, “technology” and “tolerance”) shows that “Creative Class”<br />
(Percentage of Workforce engaged <strong>in</strong> "Creative Occupations") is the talent <strong>in</strong>dicator<br />
with the highest correlation with all technology measures. Creative Class tends to be<br />
concentrated <strong>in</strong> places with high Bohemian Index (Percentage of workforce engaged<br />
<strong>in</strong> artistic activities) and Diversity (Fragmentation Index based on ethnic background<br />
of foreign born population). High Tech Industry (Share of workforce employed <strong>in</strong> HT<br />
Industry) appears more developed <strong>in</strong> areas with high Foreign Born population and<br />
with Bohemians. <strong>The</strong> correlation of these <strong>in</strong>dicators with economic outcomes shows<br />
high significance of Creative Class and Bohemian Index: <strong>The</strong>se two <strong>in</strong>dicators have<br />
the highest correlation with GRP, GRP per capita and average apartment prices.<br />
<strong>The</strong> analysis shows the importance of creative city regions as “dynamic growth<br />
eng<strong>in</strong>es”. <strong>The</strong> knowledge based economy shifts the focus from companies to the<br />
creative human be<strong>in</strong>g. As a consequence of <strong>in</strong>creased mobility, the competition for<br />
people, and not only for capital and cost, <strong>in</strong>creases. This leads to <strong>in</strong>creased<br />
importance of creative environments and city regions as global nodes. Visions with<br />
holistic and long-term approaches are needed to “update” old <strong>in</strong>dustrial towns:<br />
Visionary regions attract visionary people. Creative, successful regions are<br />
characterised by tolerance and openness, diversity of people, skills, activities and<br />
sectors.<br />
Plenary discussion<br />
A broader view on <strong>in</strong>novation is needed, i.e. <strong>in</strong>novation is not only technology-driven,<br />
as the example of high-growth SMEs shows. Innovation can e.g. be based on<br />
<strong>in</strong>novative ways to organize exist<strong>in</strong>g th<strong>in</strong>gs and f<strong>in</strong>d “simple solutions” (e.g. Ryan Air).<br />
“Innovation” <strong>in</strong> a more general view means “change”. <strong>The</strong> acceptance with<strong>in</strong> the<br />
society, i.e. the attitude towards <strong>in</strong>novation or change is a key factor for <strong>in</strong>novation<br />
performance. <strong>The</strong> example of USA shows the importance of a positive attitude<br />
towards <strong>in</strong>novation and entrepreneurship. This attitude depends on the role of<br />
<strong>in</strong>dividuals (e.g. as consumers, officials etc.). A positive attitude can be fostered by<br />
creat<strong>in</strong>g opportunities and awards for <strong>in</strong>novation (also <strong>in</strong> the sense of quality of life<br />
etc.). <strong>The</strong> role of attitudes and the role of education need to be addressed by public<br />
policy develop<strong>in</strong>g concepts for a “positive” <strong>in</strong>novation culture.<br />
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Tradition and historical background play an important role for the development of an<br />
<strong>in</strong>novation culture, as the example of the South-West of Germany shows: <strong>The</strong> poor<br />
region with only m<strong>in</strong>or natural resources developed a specific m<strong>in</strong>d-sett<strong>in</strong>g with focus<br />
on <strong>in</strong>novation. <strong>The</strong> region developed a economy based on a variety of privately<br />
owned companies focus<strong>in</strong>g on <strong>in</strong>novation and where social culture plays a key role,<br />
<strong>in</strong> contrast e.g. to US with a high orientation on the shareholder value.<br />
Compar<strong>in</strong>g USA with <strong>Europe</strong>, different cultures have to be taken <strong>in</strong>to account: One of<br />
the strengths of <strong>Europe</strong> is diversity between, but also with<strong>in</strong> the <strong>in</strong>dividual countries.<br />
Co-operation of competitive regions and mak<strong>in</strong>g use of this diversity could br<strong>in</strong>g<br />
added value for <strong>Europe</strong>. <strong>The</strong>refore <strong>Europe</strong> has to f<strong>in</strong>d an own way to create a more<br />
open <strong>in</strong>novation culture.<br />
<strong>The</strong> role of creative regions and cities has been emphasised. To attract creative<br />
people, <strong>in</strong>centives are needed. Factors like cultural life, life quality etc. need to be<br />
addressed to create a “creative city region” with view of both “bus<strong>in</strong>ess climate” and<br />
“people climate”. Communication and meet<strong>in</strong>gs can be used as source of creativity<br />
and <strong>in</strong>novation, e.g. by platforms where artists and eng<strong>in</strong>eers can meet.<br />
Discuss<strong>in</strong>g creativity <strong>in</strong> the context of <strong>in</strong>novation, it has to be emphasized, that<br />
creativity means not the same as <strong>in</strong>novation: Creativity is needed to produce ideas,<br />
whereas <strong>in</strong>novation means to br<strong>in</strong>g ideas on the market.<br />
Session 2: Entrepreneurship and <strong>in</strong>novation culture <strong>in</strong> enterprises<br />
<strong>The</strong> second session moderated by Cesar Santos (Unit Innovation Policy<br />
Development, <strong>Europe</strong>an Commission – DG Enterprise & Industry) focused on drivers<br />
of <strong>in</strong>novation at <strong>in</strong>dividual and company level. Questions addressed the ma<strong>in</strong><br />
success factors for good <strong>in</strong>novators or entrepreneurs, their motivation and the ma<strong>in</strong><br />
characteristics of an <strong>in</strong>novative organisation.<br />
Krist<strong>in</strong>a Wagner (A.T. Kearney GmbH) focused on characteristics of lead<strong>in</strong>g<br />
<strong>in</strong>novators based on experiences from the „<strong>Europe</strong>an Best Innovator" contest of A.T.<br />
Kearney. <strong>The</strong> contest aims to raise awareness for <strong>in</strong>novation management and<br />
condenses best practices from various <strong>Europe</strong>an countries and from a variety of<br />
sectors (e.g. eng<strong>in</strong>eer<strong>in</strong>g, automotive, f<strong>in</strong>ancial <strong>in</strong>stitutions, consumer goods, health<br />
care etc.).<br />
<strong>The</strong> <strong>in</strong>novation management capability assessment is structured along the “A.T.<br />
Kearney House of Innovation”. Ma<strong>in</strong> characteristics of <strong>in</strong>novation leaders <strong>in</strong>clude:<br />
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1) Innovation strategy: Innovation leaders base their <strong>in</strong>novation strategy on<br />
profound analysis with view of technologies and application fields result<strong>in</strong>g <strong>in</strong><br />
different product market segments. A variety of factors shap<strong>in</strong>g the market<br />
have to be considered like society, politics, environment, customers,<br />
competition etc.<br />
House of Innovation<br />
4<br />
3<br />
2<br />
Idea<br />
Generation<br />
1<br />
Innovation<br />
Strategy<br />
Innovation Organization<br />
and an Innovative Culture<br />
Innovation Life Cycle Management<br />
(Processes)<br />
Product/ Process<br />
development<br />
Launch/ Cont.<br />
Improvement<br />
Enabler, et al. HR Mgmt., Controll<strong>in</strong>g<br />
and IT (support<strong>in</strong>g factors)<br />
Innovation success<br />
� More profitable growth of<br />
revenue compared to<br />
competition<br />
� Large share of turnover by<br />
new products<br />
2) Innovation Organisation and Innovation Culture: Innovation leaders implement<br />
a communication-driven <strong>in</strong>novation culture <strong>in</strong> their corporations. <strong>The</strong> best<br />
companies "live" <strong>in</strong>novation: Innovation is reflected <strong>in</strong> their vision and is<br />
embedded <strong>in</strong> the company. Communication is systematic and takes place<br />
company-wide. F<strong>in</strong>ancial resources are available for <strong>in</strong>novations. Successes<br />
are celebrated, failures are worked out. Employees have time for <strong>in</strong>novative<br />
activities. Innovators are systematically provided with career opportunities.<br />
Moreover <strong>in</strong>novation leaders are strongly l<strong>in</strong>ked with customers, suppliers,<br />
R&D <strong>in</strong>stitutions etc. <strong>in</strong> effective networks.<br />
3) Innovation Life Cycle Management: Innovation leaders systematically optimize<br />
their time-to-market. Significant levers to reduce time-to-market <strong>in</strong>clude<br />
product strategies that stimulate the consistent application of platforms and<br />
modules, the application of virtual technologies (IT technologies) <strong>in</strong> product<br />
development or the development of production and assembly processes.<br />
4) Enabler and support<strong>in</strong>g factors: Innovation leaders have significant lower<br />
deviations from launch dates, cost and quality targets due to an excellent<br />
project management, better project management tools and more realistic<br />
objectives. Innovation leaders harness benefits from fewer late changes<br />
thanks to more effective customer <strong>in</strong>volvement already <strong>in</strong> an early stage.<br />
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5
Important is a culture of permitt<strong>in</strong>g red lights, more open communication and<br />
more constructive problem-solv<strong>in</strong>g.<br />
Summariz<strong>in</strong>g, companies with a successful <strong>in</strong>novation management and a<br />
susta<strong>in</strong>able <strong>in</strong>novation culture grow faster and more profitable.<br />
Kirsten Langkilde (University of Arts Berl<strong>in</strong>) presented experiences from the project<br />
“Innovation Habitat”, an urban development project comb<strong>in</strong><strong>in</strong>g art, urban<br />
development, science and <strong>in</strong>novation <strong>in</strong> order to develop new ideas and th<strong>in</strong>k<strong>in</strong>g.<br />
“Task forces” <strong>in</strong>clud<strong>in</strong>g professors and students start projects for urban development<br />
<strong>in</strong> an old <strong>in</strong>dustrial area. <strong>The</strong> project addresses the development of a creative,<br />
support<strong>in</strong>g environment, the development of support<strong>in</strong>g structures for start-ups <strong>in</strong> the<br />
field of design, media and arts, but also support to emerg<strong>in</strong>g technologies and<br />
<strong>in</strong>novation from the Technical University Berl<strong>in</strong>.<br />
<strong>The</strong> most important outcome of the work is the experience that people want to be<br />
part of change. Involv<strong>in</strong>g all stakeholders as well as the public is seen to be one of<br />
the ma<strong>in</strong> elements to foster <strong>in</strong>novation and change.<br />
Moreover experiences show the importance to comb<strong>in</strong>e and negotiate different<br />
attitudes and different ways of th<strong>in</strong>k<strong>in</strong>g. Arts are focus<strong>in</strong>g on <strong>in</strong>dividuals and<br />
<strong>in</strong>dividual sets of knowledge. In order to develop an effective process of <strong>in</strong>teractive<br />
knowledge production and to build a complex set of <strong>in</strong>formation, transdiscipl<strong>in</strong>ary<br />
groups are needed. Support by a central, dom<strong>in</strong>at<strong>in</strong>g organisation like an <strong>in</strong>cubator is<br />
not appropriate for such transdiscipl<strong>in</strong>ary groups, because a central control of the<br />
development processes would be counterproductive. In fact, it is much more useful to<br />
create a supportive and stimulat<strong>in</strong>g environment and structures.<br />
Robert Desborough (London Bus<strong>in</strong>ess Angels and London Seed Capital)<br />
emphasised the importance of attitudes towards <strong>in</strong>novation and entrepreneurship<br />
from the <strong>in</strong>vestor's po<strong>in</strong>t of view. Different attitudes exist between <strong>Europe</strong> and USA<br />
with view of entrepreneurs and the fear of failure as well as with view of <strong>in</strong>vestors and<br />
the perception of risk <strong>in</strong> <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> very early stage <strong>in</strong>novative companies. Risk<br />
tak<strong>in</strong>g <strong>in</strong> the US is much easier than <strong>in</strong> <strong>Europe</strong>: <strong>The</strong> ability to “start over” is what<br />
makes US entrepreneurs will<strong>in</strong>g to take risks, because bus<strong>in</strong>ess failure <strong>in</strong> the US is<br />
not regarded negatively. <strong>The</strong> US Bankruptcy law is structured <strong>in</strong> such a way that<br />
entrepreneurs who fail are encouraged to cont<strong>in</strong>ue entrepreneurial activities.<br />
Research has shown that many of the most successful entrepreneurs have failed <strong>in</strong><br />
their first bus<strong>in</strong>esses, e.g. Henry Ford; He<strong>in</strong>z foods.<br />
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In <strong>Europe</strong> bus<strong>in</strong>ess failure is viewed as an embarrassment. In Germany the director<br />
of a failed company is struck off for 7 years, <strong>in</strong> Italy 7 years, <strong>in</strong> UK 3 years. In Japan a<br />
high number of directors of failed bus<strong>in</strong>esses commit even suicide.<br />
Differences between USA and <strong>Europe</strong> exist also with view of <strong>in</strong>vestor activities: Most<br />
of US <strong>in</strong>vestment <strong>in</strong> early stage market is through Bus<strong>in</strong>ess Angels - only one per<br />
1000 is backed by a VC. For example <strong>in</strong> UK angel <strong>in</strong>vestment <strong>in</strong> early stage<br />
bus<strong>in</strong>esses is at nearly £1B compared to over £22B early stage VC funds.<br />
Government support may help to reduce risk-tak<strong>in</strong>g, therefore UK government<br />
provides direct support to angel <strong>in</strong>vestors to promote <strong>in</strong>vestment and recognise the<br />
risk tak<strong>in</strong>g through tax <strong>in</strong>centives. Other <strong>Europe</strong>an countries like France have<br />
<strong>in</strong>troduced tax <strong>in</strong>centives, too, some EU countries like F<strong>in</strong>land, Portugal or Spa<strong>in</strong> now<br />
seriously consider such schemes.<br />
Activities like the EASY Project funded under EU Pro-Inno seek to address the<br />
current risks identified for <strong>in</strong>vestors and entrepreneurs <strong>in</strong> cross-border <strong>in</strong>vestment by<br />
promot<strong>in</strong>g risk-tak<strong>in</strong>g <strong>in</strong> an area where many <strong>in</strong>vestors are “out of their comfort zone”<br />
and by creat<strong>in</strong>g conditions for successful access of cross border <strong>in</strong>vestment by<br />
<strong>in</strong>novat<strong>in</strong>g early stage SMEs. <strong>The</strong> project is a new cross-border meet<strong>in</strong>g po<strong>in</strong>t for<br />
early stage <strong>in</strong>vestors and <strong>in</strong>novat<strong>in</strong>g bus<strong>in</strong>esses seek<strong>in</strong>g risk capital. It <strong>in</strong>cludes<br />
supply side and demand side actions and provides a toolkit for <strong>in</strong>vestment read<strong>in</strong>ess,<br />
valuation and due diligence. Ma<strong>in</strong> element is the creation of an environment offer<strong>in</strong>g<br />
confidence and trust <strong>in</strong> cross-border <strong>in</strong>vestment forums.<br />
Paul Webber (<strong>Europe</strong> Unlimited) focused on Entrepreneurial Network<strong>in</strong>g Events at<br />
<strong>Europe</strong>an level. Such events can be used as platform to promote entrepreneurship,<br />
but also as platforms for entrepreneurs themselves.<br />
Entrepreneurial network<strong>in</strong>g events identify, award and honour world-class <strong>in</strong>novative<br />
ventures ready to revolutionise their <strong>in</strong>dustry, to accelerate their growth by creat<strong>in</strong>g<br />
access to top level <strong>in</strong>ternational partners and to show to the wider audience that it is<br />
reward<strong>in</strong>g to start up and grow <strong>in</strong>novative companies <strong>in</strong> <strong>Europe</strong>.<br />
Pan-<strong>Europe</strong>an regional pitch<strong>in</strong>g sessions where entrepreneurs compete to be<br />
selected for events such as the '<strong>Europe</strong>an Venture Contest' have been well accepted<br />
by entrepreneurs and <strong>in</strong>vestors. This contest follows a highly selective admissions<br />
process carried out by a jury of professional <strong>in</strong>vestors who select the w<strong>in</strong>ners based<br />
on clear performance criteria. <strong>The</strong> feedback from these professionals is <strong>in</strong>valuable <strong>in</strong><br />
their quest to secure to receive fund<strong>in</strong>g and to maximise the potential of their offer<strong>in</strong>g.<br />
To summarise, Entrepreneurial Network<strong>in</strong>g Events may be used to:<br />
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• To pragmatically support the global leaders of tomorrow at an early phase by<br />
updat<strong>in</strong>g their level of sophistication and provid<strong>in</strong>g <strong>in</strong>ternational contacts to boost<br />
their growth<br />
• To promote technology entrepreneurship by exhibit<strong>in</strong>g role models towards a<br />
wider audience<br />
• To facilitate contacts between top <strong>in</strong>novative regions, entrepreneurs, <strong>in</strong>vestors<br />
and other major stakeholders <strong>in</strong> <strong>Europe</strong><br />
Plenary discussion<br />
Bus<strong>in</strong>ess angels have an important task as mentors of a management team:<br />
Bus<strong>in</strong>ess angels <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> very early stages of start-ups are confronted with many<br />
challenges <strong>in</strong> this stage of bus<strong>in</strong>ess due to e.g. the capability of the (often academic)<br />
entrepreneurs to run the bus<strong>in</strong>ess and take it forward. To reduce the risks, the culture<br />
of <strong>in</strong>novation f<strong>in</strong>ance changes: Angel <strong>in</strong>vestors <strong>in</strong>creas<strong>in</strong>gly use phased <strong>in</strong>vestments<br />
and syndication. Moreover bus<strong>in</strong>ess angels often contribute their experiences as<br />
bus<strong>in</strong>ess builders by mentor<strong>in</strong>g the bus<strong>in</strong>ess through the key early steps.<br />
In general, it is essential to <strong>in</strong>crease the <strong>Europe</strong>an climate for risk-tak<strong>in</strong>g and achieve<br />
greater acceptance of risk <strong>in</strong> order to be able to successfully commercialise<br />
<strong>in</strong>novation. Entrepreneurship tra<strong>in</strong><strong>in</strong>g should <strong>in</strong>clude change <strong>in</strong> attitude towards risk.<br />
Government <strong>in</strong>centives may help to support risk tak<strong>in</strong>g among <strong>in</strong>vestors via tax<br />
benefits and co-<strong>in</strong>vestment funds. TV programmes such as Dragon’s Den <strong>in</strong> UK may<br />
help to raise overall awareness about risk-tak<strong>in</strong>g and entrepreneurship.<br />
Public support structures need to take <strong>in</strong>to account regional or country specific<br />
differences as well as the complexity of the whole system. For example different<br />
target groups to be addressed have to be discussed: As the Global Entrepreneurship<br />
Monitor (GEM) shows, only a small part of start-ups are really successful. <strong>The</strong> socalled<br />
“gazelles” (high-growth SMEs) are young, have a solid background on<br />
experiences and are the ma<strong>in</strong> <strong>in</strong>novators <strong>in</strong> <strong>Europe</strong>. <strong>The</strong> question is if <strong>in</strong>novation<br />
policy should focus on this type of <strong>in</strong>novators.<br />
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Session 3: Innovation culture <strong>in</strong> regions and cities<br />
This session moderated by David Robson (Scottish Enterprise) took a closer look at<br />
policies and actions to foster an <strong>in</strong>novation culture at regional and local level. Ma<strong>in</strong><br />
questions <strong>in</strong>cluded the key elements <strong>in</strong> attract<strong>in</strong>g talent, creative companies and<br />
nourish<strong>in</strong>g lively <strong>in</strong>novation ecology <strong>in</strong> a region or city as well as the roles and modes<br />
of collaboration between public and private operators. Successful examples and<br />
benchmarks <strong>in</strong> future plann<strong>in</strong>g for regional policy makers were presented.<br />
Ton van Lier (Bra<strong>in</strong>port) presented the example of Bra<strong>in</strong>port as a strong, open and<br />
<strong>in</strong>novative eco-system. It is characterised by a high density of top-technology<br />
companies and research <strong>in</strong>stitutes and a long tradition <strong>in</strong> co-operation. Bra<strong>in</strong>port is<br />
open m<strong>in</strong>ded and covers research, development as well as bus<strong>in</strong>ess with a high<br />
will<strong>in</strong>gness to cooperate. Five clusters have evolved <strong>in</strong> Bra<strong>in</strong>port <strong>in</strong> the fields of<br />
LifeTec, High Tech Systems, Design, Automotive and Food. With 8% of GDP and<br />
36% of total Dutch bus<strong>in</strong>ess expenditure, R&D expenditure is very high; most part of<br />
R&D expenditure is private.<br />
<strong>The</strong> susta<strong>in</strong>able development was possible by develop<strong>in</strong>g on ‘<strong>in</strong>stalled base’, build<strong>in</strong>g<br />
on regional strengths and opportunities, master<strong>in</strong>g complexity, creat<strong>in</strong>g more value<br />
on <strong>in</strong>tangibles and by offer<strong>in</strong>g experiences. Key success factor was to foster<br />
creativity. <strong>The</strong> “Design Connection Bra<strong>in</strong>port” is used to cross cut technology and<br />
creativity <strong>in</strong> order to re<strong>in</strong>force design as an <strong>in</strong>dependent economic sector. <strong>The</strong><br />
portfolio of more than 30 projects is a reflection of the design-oriented dynamics <strong>in</strong><br />
Bra<strong>in</strong>port, <strong>in</strong>clud<strong>in</strong>g e.g. the Creative Conversion Factory, ADMIRE, Design<br />
Incubator, Design Café, Designhuis, Materials Library.<br />
Further success factors <strong>in</strong>clude trust amongst government, private sector and<br />
academia, leadership, thriv<strong>in</strong>g enrich<strong>in</strong>g and self empower<strong>in</strong>g communities where<br />
people help and encourage each other. Responsible persons from government,<br />
science and bus<strong>in</strong>ess jo<strong>in</strong> regularly and set the agenda for the future, comb<strong>in</strong><strong>in</strong>g the<br />
right competences and br<strong>in</strong>g<strong>in</strong>g <strong>in</strong> the right partners, absorption capacity and the<br />
scale of operation, i.e. the regional level.<br />
To conclude, regions are very well equipped to comb<strong>in</strong>e strategy and implementation<br />
with <strong>in</strong>volvement of regional stakeholders. Successes can be achieved by us<strong>in</strong>g the<br />
regional culture as a fulcrum for strategy development and execution. Consider<strong>in</strong>g<br />
that a strategy is as good as the culture it fits <strong>in</strong>, it is more effective to adapt strategy<br />
and actions to the predom<strong>in</strong>ant culture than to change culture itself.<br />
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In order to foster creativity, uncerta<strong>in</strong>ty needs to be accepted and failures need to be<br />
allowed. It is recommended to offer a broad range of support approaches with more<br />
focus at the end of the value cha<strong>in</strong> and mechanisms to propel value creation and<br />
capture value. Focus of support should be on bottom-up driven <strong>in</strong>itiatives.<br />
Jan van den Biesen (Philips Research) highlighted some practical examples of<br />
Philips' approaches to open <strong>in</strong>novation and its High Tech Campus <strong>in</strong> E<strong>in</strong>dhoven<br />
which was opened up <strong>in</strong> 2003 to third parties.<br />
Royal Philips Electronic (Headquarter Amsterdam) is one of the largest global<br />
electronics companies with sales of € 26,976 billion <strong>in</strong> 2006. 53 % of sales comes<br />
from new products. In 2006 the R&D expenditure was € 1.7 billion. (6.2 % of sales.<br />
13,000 R&D staff <strong>in</strong> 25+ countries, 80,000 patents; <strong>in</strong>ventor of CD). Philips Research<br />
represents over 90 years of <strong>in</strong>dustrial research.<br />
In the last decades, the scope of <strong>in</strong>novation was chang<strong>in</strong>g from technology research<br />
and a closed system to an open <strong>in</strong>novation system and entrepreneurship. <strong>The</strong><br />
change form a closed to an open <strong>in</strong>novation system made a change from a closed to<br />
an open m<strong>in</strong>dset necessary. In a closed system it is assumed, that this system has<br />
always to be the first to discover and to create the most ideas. <strong>The</strong> assumption is that<br />
all smart people are work<strong>in</strong>g for this organisation. In open systems it is assumed, that<br />
smart people “tap <strong>in</strong>to world” and that profit may come from research by others. <strong>The</strong><br />
open system uses ideas from outside and trades also IP.<br />
High Tech Campus E<strong>in</strong>dhoven is a most successful example for an open system as<br />
world-class technology centre of high tech companies. 40 companies and <strong>in</strong>stitutes<br />
with 7.000-8.000 people work here together <strong>in</strong> development of new technologies.<br />
Facilities <strong>in</strong>clude e.g.:<br />
• ExperienceLab, i.e. three facilities for test<strong>in</strong>g feasibility and usability of <strong>in</strong>novative<br />
products by end-users<br />
• MiPlaza: Industrial R&D expertise and support e.g. by access to clean rooms,<br />
expertise, technical services, tools and facilities.<br />
• Holst Centre: International open R&D centre, founded by IMEC and TNO.<br />
Creat<strong>in</strong>g generic technologies <strong>in</strong> programme partnership with <strong>in</strong>dustry and<br />
universities.<br />
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• Technology licens<strong>in</strong>g. Internal ventures and <strong>in</strong>cubators <strong>in</strong> different areas<br />
(healthcare; lifestyle; technology)<br />
• Creative Conversion Factory: Open Innovation Incubator Initiative for turn<strong>in</strong>g<br />
ideas <strong>in</strong>to products.<br />
Key success factors are to foster user <strong>in</strong>volvement and to encourage shar<strong>in</strong>g of<br />
facilities, services and expertise. Open <strong>in</strong>novation systems require new forms of cooperation<br />
<strong>in</strong>clud<strong>in</strong>g e.g. new approaches for <strong>in</strong>novation management or new<br />
bus<strong>in</strong>ess models to create value.<br />
Pascal Cools (Flanders District of Creativity) presented the Flanders District of<br />
Creativity as a successful policy example to foster a regional <strong>in</strong>novation culture. Most<br />
important target groups to create an open <strong>in</strong>novation culture are companies,<br />
education and the general public. Beside a positive awareness and positive attitude<br />
towards new technologies, measures are needed to foster creativity of companies,<br />
but also creative skills via education. Moreover entrepreneurship should be<br />
encouraged with<strong>in</strong> all target groups:<br />
Target group Technology Creativity Entrepreneurship<br />
Companies - Up-to date with new<br />
technologies<br />
- Know where to source<br />
new technologies<br />
Education - Uses new technology <strong>in</strong><br />
teach<strong>in</strong>g<br />
General<br />
public<br />
- Let children experience<br />
new technologies<br />
- Interested <strong>in</strong> (new)<br />
technology<br />
- Aware of possibilities<br />
- Conv<strong>in</strong>ced of necessity<br />
of creativity<br />
- Professionalise creativity<br />
- Looks for new answers<br />
- Teaches creativity skills<br />
- Conv<strong>in</strong>ced everyone can<br />
get ideas<br />
- Conv<strong>in</strong>ced of need to be<br />
creative & change<br />
- Allow trial & error<br />
- Encourage<br />
entrepreneurship of<br />
employees<br />
- Has good balance<br />
between knowledge &<br />
do<strong>in</strong>g<br />
- Promotes be<strong>in</strong>g<br />
entrepreneurial<br />
- Show<strong>in</strong>g “ownership”<br />
- Prepared to take more<br />
risks or is more positive<br />
to risk-tak<strong>in</strong>g people<br />
To address the general public as key target group, one mean are media and<br />
television. In Belgium an <strong>in</strong>terest<strong>in</strong>g approach has been developed with the show “De<br />
Bedenkers”. <strong>The</strong> programme shows the journey of an idea to a product on the<br />
market, with<strong>in</strong> the format of a competition. <strong>The</strong> show regard<strong>in</strong>g <strong>in</strong>ventions and ideas<br />
can be viewed by the whole family. <strong>The</strong> programme is supported by government and<br />
is broadcasted on a public channel.<br />
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Until now 11 ‘<strong>in</strong>ventors’ have found a commercial partner or have set up a bus<strong>in</strong>ess<br />
based on their idea. <strong>The</strong> programme is seen to be very useful to stimulate creativity<br />
and offer <strong>in</strong>ventors of every k<strong>in</strong>d and background the opportunity to share their idea<br />
or <strong>in</strong>vention with others.<br />
Viewer rat<strong>in</strong>gs show the success to address the general public: Almost 3 million of<br />
Flemish population have seen at least 1x15 m<strong>in</strong>utes, i.e. 51 % of total population.<br />
Especially women & young viewers stated to be stimulated by the programme to be<br />
creative.<br />
<strong>The</strong> design of similar programmes has to consider, that viewers f<strong>in</strong>d <strong>in</strong>-depth<br />
<strong>in</strong>formation as “bor<strong>in</strong>g”, and they want more “show, humour and drama”. To address<br />
a big audience, <strong>in</strong>formation about <strong>in</strong>novation, technology, entrepreneurship has to be<br />
limited. Creativity and <strong>in</strong>novation professionals were often criticis<strong>in</strong>g the lack of<br />
breakthrough <strong>in</strong>novations amongst the <strong>in</strong>ventions. <strong>The</strong>refore the right expectations<br />
have to be set with policy makers fund<strong>in</strong>g such a programme and with the<br />
professional world.<br />
It is useful to complement this programme with additional measures (“sp<strong>in</strong>-offs”), like<br />
e.g. items on IPR & journey from idea to realty <strong>in</strong> news programmes, items on<br />
<strong>in</strong>novations <strong>in</strong> children’s programmes, articles on candidates <strong>in</strong> newspapers, on-l<strong>in</strong>e<br />
content with contest or a contest at schools etc.<br />
Jack Lang (University of Cambridge) presented the basic driv<strong>in</strong>g factors beh<strong>in</strong>d the<br />
“Cambridge Phenomenon” <strong>in</strong> order to create a supportive climate for <strong>in</strong>novation.<br />
Cambridge is one of the most successful <strong>Europe</strong>an high tech clusters, with about<br />
1500 companies over $20Bn <strong>in</strong> value created and attract<strong>in</strong>g over 8% of EU VC<br />
<strong>in</strong>vestment. <strong>The</strong> underly<strong>in</strong>g assumption is, that people want to be entrepreneurs, but<br />
are often stopped by the system. Governments may stop <strong>in</strong>novation rather than<br />
encourage it by misguided actions.<br />
It is essential to recognise that <strong>in</strong>novation and entrepreneurship are driven by people.<br />
A positive <strong>in</strong>novation climate takes <strong>in</strong>to account the needs of entrepreneurs and<br />
reduces the risks, e.g. by provid<strong>in</strong>g security <strong>in</strong> case of failure (sabbaticals, part time<br />
appo<strong>in</strong>tments, sp<strong>in</strong> outs, <strong>in</strong>-house <strong>in</strong>cubators, “<strong>in</strong>trepreneurs”). Esteem and positive<br />
attitudes towards entrepreneurship play a crucial role. <strong>The</strong> advantages of becom<strong>in</strong>g<br />
an entrepreneur like e.g. personal growth, prospect of personal wealth etc. have to<br />
be accepted.<br />
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Build<strong>in</strong>g of people networks between entrepreneurs and the presentation of “local<br />
heroes” contributes not only to <strong>in</strong>crease public awareness, but helps also<br />
entrepreneurs by provid<strong>in</strong>g structural and relational social capital, exchang<strong>in</strong>g<br />
experience and contacts.<br />
Mentor<strong>in</strong>g and professional services may help to reduce complexity of the company<br />
formation process (IPR, tax, PR, f<strong>in</strong>ance etc.). Effective and closely l<strong>in</strong>ked people<br />
networks help to successfully support start-ups. <strong>The</strong>reby the role of universities and<br />
government as enablers can be described as follows:<br />
What Universities and government should do: What Universities (and government) should NOT<br />
do:<br />
• Teach skills concern<strong>in</strong>g money, legals, project<br />
plann<strong>in</strong>g and market research<br />
• Mentor: Contacts, exemplars; Friendly<br />
<strong>in</strong>frastructure; Banks, lawyers, patent agents,<br />
accountants etc<br />
• Encourage: Bus<strong>in</strong>ess Plan competitions,;<br />
Sabbaticals/part time; Soft entry (e.g. EIS);<br />
Publicity; Network and heroes<br />
• Run <strong>in</strong>cubators<br />
• Run Seed funds<br />
• Run Venture Capital funds<br />
• Grab IPR: No UK University has made money on<br />
IPR licens<strong>in</strong>g<br />
• Patent anyth<strong>in</strong>g<br />
Michael White (Enterprise Ireland) presented the experiences and strategies of<br />
Enterprise Ireland (EI) to stimulate <strong>in</strong>novation. <strong>The</strong> ma<strong>in</strong> mission of EI is to establish<br />
Irish companies at the <strong>in</strong>ternational market based on new product and service<br />
<strong>in</strong>novations and to achieve strong positions <strong>in</strong> global markets result<strong>in</strong>g <strong>in</strong> an<br />
<strong>in</strong>creased national and regional prosperity.<br />
In the 70’s and 80’s, Ireland was characterised by high unemployment, high<br />
emigration, high <strong>in</strong>flation, high personal taxation and poor fiscal management.<br />
Restructur<strong>in</strong>g of f<strong>in</strong>ances and economy led to boom conditions from 1986-1991, but<br />
with “jobless growth”, followed by a decade of growth where also the unemployment<br />
rate decreased from 15,7 % 1993 to 4,7 % <strong>in</strong> 2003. This was coupled with a new<br />
public R&D policy driven by a new government strategy. Key elements <strong>in</strong>cluded e.g.<br />
support of world class research, captur<strong>in</strong>g, protect<strong>in</strong>g and commercialis<strong>in</strong>g ideas and<br />
know-how, research and development for enterprises as well as science education.<br />
Innovation is thereby seen to be the s<strong>in</strong>gle greatest enabler of cont<strong>in</strong>ued success for<br />
Irish Industry. Innovation <strong>in</strong> a broad sense <strong>in</strong>cludes development of new bus<strong>in</strong>ess<br />
models and the emergence of new markets like the service sector. Leadership and<br />
management are critical to the successful adoption of <strong>in</strong>novative bus<strong>in</strong>ess models,<br />
06.10.2008 Page 22 of 34 <strong>INNO</strong>-Views WS 04 Output f<strong>in</strong>al
practices and processes, as well as the commercialisation of <strong>in</strong>novative new products<br />
and services.<br />
A number of worldwide EI offices help to stimulate <strong>in</strong>novation and entrepreneurship<br />
by a variety of programmes. Over 200 start-ups have been supported s<strong>in</strong>ce 2005 with<br />
high potential for significant growth and exports. EI programmes aim at<br />
• encourag<strong>in</strong>g entrepreneurship and new start-ups (e.g. Enterprise Platform<br />
Programme, Rapid education/mentor<strong>in</strong>g for Entrepreneurs- Bus<strong>in</strong>ess Start-ups,<br />
New Regional Incubator Programme, Partnership-Institutes of Technology,<br />
Bus<strong>in</strong>ess Incubation and Commercial R&D space) and<br />
• stimulat<strong>in</strong>g <strong>in</strong>novation (Commercialisation Fund, Innovation Partnerships,<br />
Stimulat<strong>in</strong>g Commercial Research, Technical feasibility studies, Enterprise<br />
Equity Investment Fund, Innovation Vouchers etc.)<br />
<strong>The</strong> Innovation Voucher <strong>in</strong>itiative is a successful example how to build and foster<br />
l<strong>in</strong>ks between Ireland's public knowledge providers and small bus<strong>in</strong>esses and create<br />
a cultural shift <strong>in</strong> the small bus<strong>in</strong>ess community's approach to <strong>in</strong>novation. Innovation<br />
Vouchers can be used for any k<strong>in</strong>d of <strong>in</strong>novation such as: new bus<strong>in</strong>ess model<br />
development, new service delivery and customer <strong>in</strong>terface, new service<br />
development, tailored tra<strong>in</strong><strong>in</strong>g <strong>in</strong> <strong>in</strong>novation management, <strong>in</strong>novation / technology<br />
audit. <strong>The</strong>y can also be used to ga<strong>in</strong> knowledge on e.g. efficiency audits, process<br />
change, supply cha<strong>in</strong> management and logistics, product and service test<strong>in</strong>g or<br />
economic impact assessment.<br />
Plenary discussion<br />
Dynamic regional <strong>in</strong>novation systems are essential to stimulate knowledge creation<br />
and learn<strong>in</strong>g. This requires an environment and <strong>in</strong>frastructure to enable the flow of<br />
knowledge, ideas and learn<strong>in</strong>g <strong>in</strong> order to drive <strong>in</strong>novation, entrepreneurship and<br />
growth.<br />
Experiences of the regional <strong>in</strong>novation systems presented like e.g. Bra<strong>in</strong>port show<br />
the importance to pay proper attention to the regional dimension of <strong>in</strong>novation as key<br />
for creative <strong>in</strong>teraction and transfer of tacit knowledge to SMEs. To foster user<br />
<strong>in</strong>volvement and customer <strong>in</strong>timacy by pilots and trials may help for success <strong>in</strong><br />
marketplace. Stimulat<strong>in</strong>g start-ups, ventur<strong>in</strong>g and entrepreneurship and promot<strong>in</strong>g<br />
creative <strong>in</strong>dustries are essential for growth and jobs as well as for last<strong>in</strong>g global<br />
competitiveness.<br />
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One ma<strong>in</strong> challenge is to exploit exist<strong>in</strong>g expertise <strong>in</strong> the region not only with view of<br />
R&D expertise as well as advice or services towards SMES. Vouchers as used <strong>in</strong> the<br />
EI Voucher Programme are seen to be an effective solution. <strong>The</strong>ir use should not be<br />
limited, but should be flexible to cover companies’ needs, e.g. by bus<strong>in</strong>ess to<br />
bus<strong>in</strong>ess support to foster experience exchange (e.g. “Ireland Innovation Clubs”).<br />
To develop an open and supportive <strong>in</strong>novation culture, trust turns out to be one ma<strong>in</strong><br />
important prerequisite. Deliver<strong>in</strong>g public fund<strong>in</strong>g to vouchers would help to build trust<br />
and would therefore contribute to cultural change. Moreover educational concepts<br />
e.g. for lifelong learn<strong>in</strong>g or staff exchanges should be extended.<br />
<strong>The</strong> support of open <strong>in</strong>novation centres and <strong>in</strong>novation <strong>in</strong>termediaries contributes to<br />
avoid segregation of SMEs, large firms and research organisations as<br />
complementary actors <strong>in</strong> open <strong>in</strong>novation. For this structures and operational<br />
guidel<strong>in</strong>es for co-operation have to be developed (e.g. for R&D PPPs).<br />
In general, the <strong>Europe</strong>an Research Area should develop to a multi-level open<br />
<strong>in</strong>novation ecosystem. Particular challenges would be the EU <strong>in</strong>stitutional and legal<br />
complexity and to ensure the coherence with other EU, national and regional policy<br />
programmes.<br />
Session 4: Innovation and citizens<br />
<strong>The</strong> fourth session located at the High Tech Campus E<strong>in</strong>dhoven and moderated by<br />
Charlotte Arwidi (Unit Innovation Policy Development, <strong>Europe</strong>an Commission – DG<br />
Enterprise & Industry) focused on how to create an <strong>in</strong>novation culture <strong>in</strong> <strong>Europe</strong>, and<br />
how to leverage talents currently not <strong>in</strong>volved <strong>in</strong> the <strong>in</strong>novation process.<br />
In his welcome address Cees Admiraal (High Tech Campus E<strong>in</strong>dhoven) highlighted<br />
the ma<strong>in</strong> objectives of the High Tech Campus E<strong>in</strong>dhoven as lead<strong>in</strong>g hotspot for “High<br />
Tech Human Focused Innovation”. <strong>The</strong> ma<strong>in</strong> mission is to develop the “E<strong>in</strong>dhoven<br />
High Tech Ecosystem”, to attract high tech players to E<strong>in</strong>dhoven region and to match<br />
technologies, companies and <strong>in</strong>stitutes. In the light of ‘open <strong>in</strong>novation’, the HTCE<br />
aims to stimulate bus<strong>in</strong>ess creation and entrepreneurship by facilitat<strong>in</strong>g network<strong>in</strong>g,<br />
collaboration and the use of open laboratories.<br />
<strong>The</strong> dom<strong>in</strong>at<strong>in</strong>g value proposition is faster and successful customer focused<br />
<strong>in</strong>novation through partnerships; secondary value propositions are benefits from the<br />
local talent pool and cost efficient R&D through open labs, facilities & services.<br />
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Activities are market oriented, based on pleasant, <strong>in</strong>tuitive, emotive, and <strong>in</strong>telligent<br />
technology result<strong>in</strong>g <strong>in</strong> human focused <strong>in</strong>novation.<br />
David Robson (Scottish Enterprise) presented the “Innovation 2.0” approach,<br />
tapp<strong>in</strong>g un-tapped <strong>in</strong>novation talents. Innovation is a process of shared activity<br />
engag<strong>in</strong>g the resources of <strong>in</strong>dividuals, the private sector and government. <strong>The</strong><br />
concept of <strong>in</strong>novation as a l<strong>in</strong>ear process from research to product, from<br />
manufactur<strong>in</strong>g to market<strong>in</strong>g is now outdated. Most <strong>in</strong>novation comes from the market,<br />
from customers, citizens, suppliers and competitors <strong>in</strong> an <strong>in</strong>creas<strong>in</strong>gly collaborative<br />
process. Behaviours, culture, attitude and skills are therefore essential <strong>in</strong>dividual and<br />
organisational capacities necessary to exploit <strong>in</strong>novation and deliver value to<br />
customers. An effective <strong>in</strong>novation policy must be, first and foremost, a skills and<br />
human resources policy.<br />
‘Innovation 2.0’ is the next generation of <strong>in</strong>novation that delivers new value to<br />
consumers and citizens by leverag<strong>in</strong>g their desire and capacity to create value for<br />
themselves and their peers result<strong>in</strong>g <strong>in</strong> social as well as economic ga<strong>in</strong>. With many<br />
organisations no longer solely rely<strong>in</strong>g on generat<strong>in</strong>g their own ideas, ‘Innovation 2.0’<br />
is help<strong>in</strong>g to redef<strong>in</strong>e the relationship between producers and consumers - and<br />
between government and citizens. Supported by a new set of enabl<strong>in</strong>g technologies,<br />
‘Innovation 2.0’ allows bus<strong>in</strong>ess and government to <strong>in</strong>novate more imag<strong>in</strong>atively than<br />
ever before - provid<strong>in</strong>g new opportunities for communities of <strong>in</strong>novators to evolve<br />
based upon flatter, more democratic structures <strong>in</strong>volv<strong>in</strong>g more people <strong>in</strong> <strong>in</strong>formed<br />
decision-mak<strong>in</strong>g.<br />
Strategies to support development of an open <strong>in</strong>novation culture are needed. <strong>The</strong><br />
development of new ‘<strong>in</strong>novation communities’ may help to use the diversity of talent<br />
to address diversity of <strong>in</strong>creas<strong>in</strong>gly complex social and economic challenges. Key<br />
policy challenges to leverage <strong>in</strong>novation capacity of communities can be summarised<br />
as follows:<br />
• Embrace a broader def<strong>in</strong>ition of <strong>in</strong>novation beyond technology exploitation and<br />
R&D and encompass ‘hidden’ <strong>in</strong>novation across the economy: develop<br />
appropriate metrics and shared language that capture the real levels and drivers<br />
of <strong>in</strong>novation.<br />
• Technical skills are given; the challenge is to nurture behaviours and bus<strong>in</strong>ess<br />
models that enable collective <strong>in</strong>novation: <strong>The</strong> focus should be placed on<br />
cognitive barriers and on behaviours, as they animate any system. Whilst culture<br />
may be slow to evolve, behaviours adapt rapidly to systemic changes. Policies<br />
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have to be developed to shape the ‘rules’ thereby <strong>in</strong>fluenc<strong>in</strong>g behaviours that<br />
exploit <strong>in</strong>novation to deliver value to customers and citizens.<br />
• Focus on the Innovation System, not just on <strong>in</strong>dividual firms or bi-lateral<br />
collaborations: Policies have to be developed that optimise systemic efficiency,<br />
<strong>in</strong>clud<strong>in</strong>g an operat<strong>in</strong>g environment supportive of adaptive and learn<strong>in</strong>g-based<br />
firms and organisations.<br />
• <strong>The</strong>re is untapped potential <strong>in</strong> <strong>in</strong>novation communities, often non R&D based,<br />
they leverage emerg<strong>in</strong>g social and technological trends and open <strong>in</strong>novation<br />
bus<strong>in</strong>ess models: develop new bus<strong>in</strong>ess models that harvest the resources of<br />
competitors, suppliers, lead users, customers and citizens<br />
Kirsten Langkilde (Innovation Circus) presented experiences from the project<br />
Innovation C.I.R.C.U.S. <strong>The</strong> project aims to exam<strong>in</strong>e and identify the driv<strong>in</strong>g forces<br />
beh<strong>in</strong>d <strong>in</strong>novation, to <strong>in</strong>volve and exploit all potential stakeholders <strong>in</strong> society and to<br />
leverage good practice and new measures <strong>in</strong>to national and regional <strong>in</strong>novation<br />
policies.<br />
Activities <strong>in</strong>clude identification of all potential <strong>in</strong>novators <strong>in</strong> society from school<br />
children to advanced research laboratory. All levels of <strong>in</strong>novators are brought<br />
together and public-private <strong>in</strong>novation partnerships are promoted. <strong>The</strong> aim is to<br />
explore experiences and attitudes towards creativity, promote new constellations of<br />
collaboration and enhance <strong>in</strong>ventiveness across different groups of stakeholders.<br />
Ma<strong>in</strong> project activities <strong>in</strong>clude four regional Innovation Weeks and Regional<br />
Innovation <strong>workshop</strong>s <strong>in</strong> Copenhagen, Riga, Berl<strong>in</strong> and Milan between September<br />
2007 until April 2008 and a conclud<strong>in</strong>g work<strong>in</strong>g conference <strong>in</strong> Berl<strong>in</strong> <strong>in</strong> April 2008.<br />
For example <strong>in</strong> Riga 6 universities, 7 research <strong>in</strong>stitutes; 25 public <strong>in</strong>stitutions, 5<br />
Innovation support <strong>in</strong>stitutions (science parks), 20 educational <strong>in</strong>stitutions, 45<br />
companies as well as 8 <strong>in</strong>dustrial associations, clusters and networks participated.<br />
<strong>The</strong> event had 27 stands, 110 exhibitors and more than 9200 participants. 120<br />
bilateral meet<strong>in</strong>gs took place. 80% of comments were very positive to excellent.<br />
<strong>The</strong> regional events show the <strong>in</strong>novation potential exist<strong>in</strong>g <strong>in</strong> the <strong>in</strong>dividual regions<br />
via lectures, parties, events and discussions (e.g. “philosophs about <strong>in</strong>novation”).<br />
<strong>The</strong>re are huge differences on the mean<strong>in</strong>g of <strong>in</strong>novation <strong>in</strong> different regions. <strong>The</strong> mix<br />
of formats leads to a mix of people, build<strong>in</strong>g trust and self-confidence. <strong>The</strong> unique<br />
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approach of Innovation C.I.R.C.U.S based on events contributes to raise public<br />
awareness of <strong>in</strong>novation generat<strong>in</strong>g curiosity and more will<strong>in</strong>gness to test ideas.<br />
Peter Vorderer (VU university Amsterdam) focused on games as media for social<br />
and cultural change. At present there are about 650 English language “serious<br />
games”, i.e. games with educational purpose, accessible for e.g. academic education<br />
(ca 60%; Math/Read<strong>in</strong>g Blaster), social change (ca 15%; Darfur is Dy<strong>in</strong>g) or<br />
occupation related tra<strong>in</strong><strong>in</strong>g (ca 10%; <strong>The</strong> Bus<strong>in</strong>ess Game).<br />
Serious games <strong>in</strong> education can be used <strong>in</strong>side and outside the classroom; most of<br />
educational games address elementary school and secondary school. Educational<br />
goals focus mostly on skills with practice, followed by discovery or exploration and<br />
problem solv<strong>in</strong>g.<br />
Serious games can foster change. Digital games have a potential for relevant<br />
personal experiences and for deliberate and susta<strong>in</strong>ed usage, which is the most<br />
important factor for successful learn<strong>in</strong>g. <strong>The</strong>refore digital games provide a promis<strong>in</strong>g<br />
potential for learn<strong>in</strong>g <strong>in</strong> various doma<strong>in</strong>s and <strong>in</strong> all ages (e.g. “<strong>The</strong> Smithsonian<br />
Experience”).<br />
In future, serious games will offer <strong>in</strong>creas<strong>in</strong>g potential for learn<strong>in</strong>g. Intelligent systems<br />
will be responsive to the learner’s state by physiological measures, i.e. by tapp<strong>in</strong>g<br />
behaviour (speed, mistakes), mimic expressions, body posture, voice and language.<br />
<strong>The</strong> vision are scaffold<strong>in</strong>g learn<strong>in</strong>g environments that encourage self-regulated<br />
learn<strong>in</strong>g, <strong>in</strong> a safe, private atmosphere or public environment, go<strong>in</strong>g beyond<br />
impasses and frustration. With this games will contribute to most effective<br />
<strong>in</strong>dividualized and optimized learn<strong>in</strong>g.<br />
Carol<strong>in</strong>a Apolo Llerena / Federico Campos de Portas (Iniciativa Joven) presented<br />
experiences of the Initiative “Iniciativa Joven”, created <strong>in</strong> 2004 as public company.<br />
<strong>The</strong> <strong>in</strong>itiative aims to experiment new concepts, adopt<strong>in</strong>g a flexible and horizontal<br />
type of organization where each <strong>in</strong>dividual is important. Iniciativa Joven ma<strong>in</strong> goal is<br />
to support the development of <strong>in</strong>novative projects and foster creativity, imag<strong>in</strong>ation<br />
and <strong>in</strong>novation <strong>in</strong> the society, focus<strong>in</strong>g on the regional youth.<br />
Three l<strong>in</strong>es of work are addressed by the <strong>in</strong>itiative: Support<strong>in</strong>g <strong>in</strong>novative projects,<br />
generat<strong>in</strong>g a new attitude towards <strong>in</strong>novation among the regional society and<br />
<strong>in</strong>novative style coherence. Iniciativa Joven gives on the one hand advice for the<br />
creation and consolidation of <strong>in</strong>novative projects by offer<strong>in</strong>g <strong>in</strong>novative resources and<br />
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tools. On the other hand, it works on a mentality social change, so that people are<br />
aware of the need to <strong>in</strong>novate.<br />
Activities of lniciativa Joven <strong>in</strong>clude programmes <strong>in</strong> formal education system,<br />
promotion of collaboration networks between <strong>in</strong>novative entrepreneurs, creation of<br />
scenarios that foster the <strong>in</strong>itiative capacity and the ability to take risks and network<strong>in</strong>g<br />
between social agents, companies and <strong>in</strong>stitutions. Activities of particular <strong>in</strong>terest<br />
<strong>in</strong>clude e.g. a programme promot<strong>in</strong>g entrepreneurship, creativity and <strong>in</strong>novation <strong>in</strong><br />
secondary education based on a contest of bus<strong>in</strong>ess ideas (participation of more<br />
than thousand students) or “<strong>The</strong> Coffee Break” a unique congress without<br />
communications or presentations, but generat<strong>in</strong>g collaboration networks between<br />
<strong>in</strong>novative professionals by means of <strong>in</strong>formal meet<strong>in</strong>gs. Youth associations<br />
participate <strong>in</strong> different activities <strong>in</strong> order to <strong>in</strong>corporate an <strong>in</strong>novative perspective.<br />
Marion Esch (Femtec TU Berl<strong>in</strong>) presented the project “EuroWISTDOM: New Ways<br />
Promot<strong>in</strong>g Science and Technology” of the Femtec Network, a German public private<br />
partnership for the young female management generation.<br />
Although it is <strong>in</strong> general recognised that <strong>in</strong>novations is a key factor for the current and<br />
future economic success of <strong>in</strong>dustrial nations, lead<strong>in</strong>g countries <strong>in</strong> the <strong>in</strong>novation<br />
competition like Germany have to face <strong>in</strong>creas<strong>in</strong>g challenges by poor education<br />
quality and an <strong>in</strong>creas<strong>in</strong>g lack of scientists and eng<strong>in</strong>eers. Interest <strong>in</strong> science and<br />
technology for a professional carrier is low <strong>in</strong> <strong>in</strong>dustrial countries; moreover little<br />
participation of women <strong>in</strong> research and <strong>in</strong> the <strong>in</strong>novation process has to be stated.<br />
Juvenile distance towards scientific and technical professions and gender-typical<br />
professional preferences are not a law of nature, but a result of cultural <strong>in</strong>fluence,<br />
which can ma<strong>in</strong>ly be observed <strong>in</strong> western <strong>in</strong>dustrial countries and Japan. <strong>The</strong> career<br />
choice depends to a high degree on professional image.<br />
Analys<strong>in</strong>g professional role models <strong>in</strong> German prime-time TV programmes, service<br />
professions are clearly overrepresented, whereas manufactur<strong>in</strong>g professions and<br />
technical professions <strong>in</strong> particular with view of women are clearly underrepresented.<br />
<strong>The</strong> lack of role models for women <strong>in</strong> scientific-technical professional fields <strong>in</strong> reality<br />
and <strong>in</strong> the media is a central barrier.<br />
An image change reflect<strong>in</strong>g reality is required: Scientific and technical professions<br />
provide great chances to apply knowledge <strong>in</strong> an <strong>in</strong>terdiscipl<strong>in</strong>ary way and to shape<br />
the future actively. <strong>The</strong> fasc<strong>in</strong>at<strong>in</strong>g world of science and technology does not only<br />
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give impetus for new female figures and job profiles on TV, but also for new subjects,<br />
contexts and surround<strong>in</strong>gs.<br />
<strong>The</strong> EU project EuroWistdom (<strong>Europe</strong>an Women <strong>in</strong> Science TV Drama on Message)<br />
aims to use science and technology as an <strong>in</strong>itiator for new TV formats and <strong>in</strong>novative<br />
female professional role models. <strong>The</strong> project establishes contacts with scientists and<br />
offers <strong>in</strong>centives to encourage experienced scriptwriters, authors and producer teams<br />
to choose subjects from science and technology and to create professional role<br />
models as examples <strong>in</strong> the media. Contests (award of 7000 Euro) are organised and<br />
networks between the media, universities/research and enterprises are <strong>in</strong>itiated.<br />
In September 2007 prizes for seven exposés have been awarded for treatment<br />
promotion. High <strong>in</strong>terest and predom<strong>in</strong>antly positive feedback from TV broadcast<strong>in</strong>g<br />
stations can be stated. 2 of the 7 writer teams signed already development contracts<br />
with TV stations. <strong>The</strong> great success encourages cont<strong>in</strong>u<strong>in</strong>g and broaden<strong>in</strong>g the<br />
approach.<br />
Plenary discussion<br />
Two ideas on how to promote <strong>in</strong>novation culture were presented by EC DG<br />
Enterprise:<br />
3) <strong>Europe</strong>an Innovation Week based on the ideas of Innovation C.I.R.C.U.S <strong>in</strong><br />
order to engage regions <strong>in</strong> <strong>in</strong>novation. 5-6 partners should prepare the<br />
concept and implement it <strong>in</strong> a first step. In later stages, the approach should<br />
be opened to further partners.<br />
4) Exist<strong>in</strong>g approaches to mobilize communities and <strong>in</strong> particular young people<br />
for <strong>in</strong>novation should be used and broadened. One example of particular<br />
<strong>in</strong>terest is the approach of Flanders DC. L<strong>in</strong>ks for <strong>in</strong>formation exchange and<br />
co-operation should be established. <strong>The</strong> Inno Learn<strong>in</strong>g Platform could be used<br />
to f<strong>in</strong>d partners for <strong>in</strong>novative concepts.<br />
A broad range of regional approaches and concepts exists already all over <strong>Europe</strong> to<br />
better valorize different talents <strong>in</strong> <strong>Europe</strong>an societies. Promot<strong>in</strong>g such successful<br />
<strong>in</strong>itiatives through new ways of (experimental) collaborations at <strong>Europe</strong>an level<br />
means to promote it <strong>in</strong> other regions. Consider<strong>in</strong>g the diversity and different culture of<br />
regions regard<strong>in</strong>g trust, confidence, mentality or attitudes, promotion and transfer of<br />
measures means not only to dissem<strong>in</strong>ate them, but to build on them and experiment<br />
them <strong>in</strong> new ways.<br />
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An <strong>in</strong>novative open m<strong>in</strong>dset would be essential for <strong>in</strong>novation performance and has<br />
to be developed already at school. Two key competencies related to <strong>in</strong>novation and<br />
lifelong learn<strong>in</strong>g can be identified, i.e. creativity and the openness towards<br />
entrepreneurship. <strong>The</strong>se competencies or attitudes can be promoted <strong>in</strong> several ways,<br />
via curricula <strong>in</strong> schools, partnerships of companies and schools at all educational<br />
levels and via teacher education.<br />
Successful examples for such programmes <strong>in</strong>clude concepts e.g. to l<strong>in</strong>k schools and<br />
companies like the programme Technific (Netherlands) for all educational levels or<br />
concepts to br<strong>in</strong>g young people from secondary school <strong>in</strong>to Research Labs<br />
(Stuttgart). “Creativity vouchers” could be used to l<strong>in</strong>k teachers and students to<br />
companies. In the discussion it has been raised, that long-term cooperation with<br />
schools offers also an added value to companies, which have the opportunity to<br />
follow pupils through there whole career. Input for curricula may be provided by<br />
“creativity houses”. Measures for teachers <strong>in</strong> tra<strong>in</strong><strong>in</strong>g and teachers tra<strong>in</strong><strong>in</strong>g are also<br />
needed and should be <strong>in</strong>volved <strong>in</strong> the programme.<br />
Popular media like TV and games are seen as further effective tool to br<strong>in</strong>g<br />
<strong>in</strong>novation to the society not only via educational <strong>in</strong>stitutions. In particular they may<br />
contribute to stimulate women’s <strong>in</strong>terest <strong>in</strong> S&T also <strong>in</strong> lower <strong>in</strong>come groups, which<br />
measures like science days often can not do.<br />
In the discussion it has been emphasised, that <strong>Europe</strong> should focus on creativity, not<br />
only on science and technology. Arts and design should be <strong>in</strong>cluded to foster<br />
<strong>in</strong>novation <strong>in</strong> <strong>Europe</strong>. Networks are thereby essential for <strong>in</strong>spiration and success.<br />
Multidiscipl<strong>in</strong>arity and supportive environments help to generate <strong>in</strong>novative<br />
processes.<br />
Leadership is an important factor for susta<strong>in</strong>ability and is therefore important to<br />
promote it <strong>in</strong> particular for new member states. <strong>The</strong> idea of <strong>Europe</strong>an Years may help<br />
to raise awareness and to encourage member states to set up organisation<br />
committees and activities at <strong>Europe</strong>an level. One ma<strong>in</strong> focus should be aga<strong>in</strong> on<br />
educational aspects.<br />
To summarise, fac<strong>in</strong>g the challenges to create an open <strong>in</strong>novation culture, policy has<br />
to f<strong>in</strong>d effective and successful measures at local and regional level as well as<br />
towards companies and citizens <strong>in</strong> general. Ma<strong>in</strong> challenge will be to br<strong>in</strong>g citizens<br />
<strong>in</strong>to <strong>in</strong>novation.<br />
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Session 5: Policy conclusions & clos<strong>in</strong>g<br />
Charlotte Arwidi (<strong>Europe</strong>an Commission – DG Enterprise & Industry) emphasised <strong>in</strong><br />
her conclusions the importance to experiment new ways to foster <strong>in</strong>novation and<br />
create a favourable <strong>in</strong>novation climate <strong>in</strong> <strong>Europe</strong>. In this context it would be important<br />
not only to ask what policy can do but to start from societal needs (e.g. climate<br />
change, demography, health, safety and security or competitiveness), bundle these<br />
challenges and f<strong>in</strong>d effective policy answers.<br />
In general, a broader view on <strong>in</strong>novation has to be taken, not only focus<strong>in</strong>g on<br />
technological <strong>in</strong>novation, but also on organizational <strong>in</strong>novation and <strong>in</strong>novation <strong>in</strong><br />
services. Creat<strong>in</strong>g an open <strong>in</strong>novation culture and <strong>in</strong>creas<strong>in</strong>gly <strong>in</strong>volv<strong>in</strong>g companies<br />
as well as customers <strong>in</strong> the <strong>in</strong>novation process would be essential.<br />
Innovation policy has to move from „technology push” to „society-driven <strong>in</strong>novation“.<br />
A strategy for successful society driven <strong>in</strong>novation has to acknowledge the<br />
importance of <strong>in</strong>dividuals and their skills, attitudes and motivation while at the same<br />
time striv<strong>in</strong>g to build an <strong>in</strong>novation-friendly eco-system through deliberate policies.<br />
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List of participants<br />
Reijo Ahola<strong>in</strong>en, Unit A2 Lifelong learn<strong>in</strong>g: Creativity and Innovation, DG Education<br />
and Culture, <strong>Europe</strong>an Commission<br />
Carol<strong>in</strong>a Apolo Llerena, <strong>in</strong>iciativa joven<br />
Charlotte Arwidi, Unit D1 Innovation Policy Development, DG Enterprise & Industry,<br />
<strong>Europe</strong>an Commission<br />
Re<strong>in</strong>hard Büscher, Unit D1 Innovation Policy Development, DG Enterprise &<br />
Industry, <strong>Europe</strong>an Commission<br />
Federico Campos de Portas, <strong>in</strong>iciativa joven<br />
Funda Celikel Esser, JRC Ispra<br />
Pascal Cools, Flanders District of Creativity<br />
Robert Desborough, London Bus<strong>in</strong>ess Angels and London Seed Capital<br />
Marion Esch, Femtec Berl<strong>in</strong><br />
Jorge Figueira, GATS UC<br />
Kathr<strong>in</strong> Grützmann, i.con. <strong>in</strong>novation GmbH - <strong>INNO</strong>-Views project<br />
Kimmo Halme, Advansis Oy - <strong>INNO</strong>-Views project<br />
Veit Haug, Stuttgart Region Economic Development Corporation<br />
Hugo Hollanders, UNU-MERIT<br />
Jack Lang, Cambridge University<br />
Kirsten Langkilde, Universität der Künste Berl<strong>in</strong><br />
Gerald<strong>in</strong>e Lynch, Department of Enterprise, Trade and Employment<br />
Joao Mena de Matos, ADMIRE - european design centre, E<strong>in</strong>dhoven<br />
Ian Miles, Manchester Institute of Innovation Research, Manchester Bus<strong>in</strong>ess<br />
School, University of Manchester<br />
Marion Pellekaan, Senter Novem<br />
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Angela Pugh, Greater London Enterprise<br />
Alasdair Reid, Technopolis Group<br />
Rolf Re<strong>in</strong>er, i.con. <strong>in</strong>novation GmbH - <strong>INNO</strong>-Views project<br />
David Robson, Director Industries Policy and Practice, Scottish Enterprise<br />
Cesar Santos, Unit D1 Innovation Policy Development, DG Enterprise & Industry,<br />
<strong>Europe</strong>an Commission<br />
Keith Sequeira, Unit D1 Innovation Policy Development, DG Enterprise & Industry,<br />
<strong>Europe</strong>an Commission<br />
Jan J.H. van den Biesen, Philips Research<br />
Ingrid van der Wacht, Design Connection Bra<strong>in</strong>port / ADMIRE<br />
Michel van Hove, Innovaro Amsterdam<br />
Ton van Lier, Bra<strong>in</strong>port E<strong>in</strong>dhoven<br />
Jos van Meegen, Senter Novem<br />
Peter Vorderer, Department of Communication Science, Center for Advanced Media<br />
Research Amsterdam, VU Amsterdam<br />
Evel<strong>in</strong>a Wahlqvist, Handelshöskolan Göteborg<br />
Krist<strong>in</strong>a Wagner, A.T. Kearney GmbH<br />
Paul Webber, <strong>Europe</strong> Unlimited<br />
Michael White, Enterprise Ireland<br />
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<strong>INNO</strong>-Views<br />
<strong>INNO</strong>-Views policy <strong>workshop</strong>s establish a dialogue between public authorities, analysts, <strong>in</strong>dustry and<br />
academia to explore new or better <strong>in</strong>novation policy <strong>in</strong>struments for <strong>Europe</strong>. <strong>The</strong> <strong>workshop</strong>s have the<br />
objective to explore <strong>in</strong>novation themes related to actual and forthcom<strong>in</strong>g needs of <strong>Europe</strong>an<br />
<strong>in</strong>novation policies. On average, 4 <strong>workshop</strong>s are organised per year. <strong>The</strong> <strong>workshop</strong>s br<strong>in</strong>g together<br />
30-40 relevant professionals and are organised on the basis of personal <strong>in</strong>vitations only. Workshop<br />
results are published on the <strong>PRO</strong> <strong>INNO</strong> <strong>Europe</strong> website (http://www.pro<strong>in</strong>no-europe.eu).<br />
Any requests, recommendations and suggestions of themes, experts and locations for further<br />
<strong>workshop</strong>s are welcome and should be directly addressed to <strong>INNO</strong>-Views:<br />
Contact<br />
Dr. Rolf Re<strong>in</strong>er<br />
i.con. <strong>in</strong>novation GmbH<br />
<strong>INNO</strong>-Views coord<strong>in</strong>ator<br />
Wankelstr. 14<br />
70563 Stuttgart<br />
Germany<br />
<strong>INNO</strong>-Views@icon-<strong>in</strong>novation.de<br />
Kimmo Halme<br />
Advansis Oy<br />
<strong>INNO</strong>-Views project<br />
Itälahdenkatu 22 A b<br />
00210 Hels<strong>in</strong>ki<br />
F<strong>in</strong>land<br />
kimmo.halme@advansis<br />
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