8 6 Helmut Gutenberger and Wojciech Pastuszczyn on ... - Messer

4 : N e w s
Messer has installed a further nitrogen generator for Bosch in
Hungary. The Bosch Group is a leading international technology
<strong>and</strong> service company that uses nitrogen for wave soldering of
electronic assemblies. Messer secured the construction of
the production unit with a ten-year contract. Bosch put its
first nitrogen generator from Messer into operation back in
April 2006. The company’s rapidly advancing technological
Messer’s European Control
development led to an increased dem<strong>and</strong> for gas, making the construction
Center for On-Site Plants
in Budapest also monitors of another unit necessary.
the operation of the new Anita Kötél, Messer Hungarogáz
nitrogen generator.
Castolin Eutectic wins
Frost & Sullivan Award
The renowned business consulting firm Frost &
Sullivan has honoured Castolin Eutectic, a member
of the Messer family, as the European market
leader for customer service. As part of a study,
Frost & Sullivan looked at the most important
companies in the welding industry, including related
repair <strong>and</strong> maintenance processes, <strong>and</strong> assessed
their quality of customer service.
The comparison shows that, with its filler
materials, Castolin Eutectic offers the most comprehensive
<strong>and</strong> innovative service across Europe.
The jury was particularly impressed by Castolin’s
flexible <strong>and</strong> direct customer support. The central
elements of which comprise deficiency analysis,
application <strong>and</strong> wear analysis - both generally
<strong>and</strong> in key industries as well as comprehensive
customer management via special telemarketing
activities.
Dr. Gary Heath, Castolin Eutectic
More nitrogen for Bosch in Hungary
Castolin Eutectic’s
award for outst<strong>and</strong>ing
customer
service
Very successful market entry
Messer only resumed selling its products in the German market at the
beginning of May, since which time it has clinched more than 75 contracts
for the supply of liquid gases such as oxygen, nitrogen, carbon
dioxide <strong>and</strong> argon. To date, the young German Messer subsidiary
has installed 25 gas storage facilities on customer sites; a further 25
will follow by the end of the year, with the same again in the first
half of next year. Since May 2008, Messer has managed to sign contracts
with more than 150 new customers in Germany for cylinder
gases with a total annual value of around two million euros. A comprehensive
network of 16 sales partners in the states of Hesse,
Rhinel<strong>and</strong>-Palatinate, Baden-Württemberg <strong>and</strong> North Rhine-
Westphalia ensures reliability of supply to our customers.
Diana Buss, Messer Group
Old acquaintance:
Schages is once
again being supplied
by Messer
Messer recommenced
supplying gases in
Germany in May.
on air 09 · 2008