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50 years ago... Inside... - Chattanooga Bar Association

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12 Friday, February 20, 2009 HAMILTON COUNTY HERALD<br />

Local expert offers tips on dealing with work-related stress<br />

By David Laprad<br />

Ben Franklin said nothing<br />

in life is certain except death and<br />

taxes. These days, you can add<br />

stress to the list. With<br />

the threat of a terrorist<br />

attack looming over the<br />

US like a dark scepter,<br />

the economy tumbling<br />

like Jack and Jill down a<br />

sharp hill and employers<br />

cutting jobs like they’re<br />

going out of style, no<br />

one can escape the<br />

mental pressure cooker<br />

into which our culture<br />

has been thrown.<br />

And the effects of<br />

stress can be devastating.<br />

On a personal<br />

level, constant worry<br />

and tension can damage<br />

one’s health, relationships<br />

and quality of life.<br />

On the job, the reverberations<br />

can be seen in<br />

reduced productivity<br />

and an increase in workplace<br />

accidents.<br />

Ben Miller III of<br />

EAP (Employee<br />

Assistance Program)<br />

Care spends his working<br />

hours dealing with stress<br />

in the workplace. And<br />

he says recent developments in<br />

America have made minimizing<br />

the effects of anxiety and pressure<br />

a whole new ballgame.<br />

“We’ve never had to manage<br />

security issues resulting from<br />

terrorism and it’s been a while<br />

since we’ve had to deal with men<br />

going to war,” he says. “We have<br />

soldiers returning home, kicking<br />

the dust off their boots and going<br />

to work the next day. That’s<br />

stressful.”<br />

Historically, economic concerns<br />

have always been a factor,<br />

but Miller says the heat has<br />

become excruciating, which<br />

makes doing one’s job difficult.<br />

“Say you make widgets at a<br />

factory. As you watch what’s taking<br />

place in the economy, you’re<br />

going to worry about whether or<br />

not you’ll have a job tomorrow.<br />

Then at home, you have a kid<br />

acting up and a wife or husband<br />

spending too much money. Can<br />

you function properly at work<br />

with all this going on? No.”<br />

Job performance suffers,<br />

Miller says, because of the physiological<br />

effects of stress.<br />

“Our bodies are phenome-<br />

Stress on the job isn’t always a result of too much work and too little time. It can also arise from outside<br />

factors, such as economic turmoil, family stability and global crises. Unless managed, the effects of stress<br />

can be devastating. (David Laprad)<br />

nal. When we’re stressed, only<br />

the things necessary for survival<br />

continue to function.<br />

Everything else slows down,<br />

including your digestive system.<br />

Ironically, serotonin — the antidepressant<br />

our bodies produce —<br />

is made in the small intestine.<br />

So after we’ve been stressed for a<br />

while, depression sets it.”<br />

This puts a person on the<br />

fast track for anxiety, anger, hostility<br />

and hate. Many individuals<br />

cope with this process in<br />

unhealthy ways, such as turning<br />

to drugs or alcohol, ending their<br />

marriage or quitting their<br />

job.<br />

Miller’s responsibility<br />

as an EAP rep is to prevent<br />

stress from taking<br />

root, which he does<br />

through early intervention,<br />

diagnosis, assessment<br />

and treatment at the lowest<br />

level — and in the<br />

most cost effective manner.<br />

As part of his work,<br />

he might determine a person’s<br />

stress level by administering<br />

the Homes-Rahe<br />

test, which assigns numerical<br />

values to things that<br />

induce tension, and offer<br />

advice on changes the<br />

individual can make.<br />

To demonstrate,<br />

Miller grabs a pen and a<br />

piece of paper and scribbles<br />

a crude drawing of a<br />

man juggling several balls,<br />

some of which are on the<br />

ground.<br />

“All of these things<br />

we get ourselves into create<br />

stress,” he says, pointing<br />

to the balls in the air.<br />

“And we’re likely to overextend<br />

ourselves. So which one of these<br />

can you put down? Do you have<br />

to be involved in this civic club<br />

or that organization? You have<br />

to evaluate what’s truly of value<br />

to you.”<br />

Sometimes, there’s no<br />

escape, especially when work<br />

piles up and time is tight. To<br />

alleviate the ensuing stress,<br />

Miller suggests a number of<br />

activities centered on relaxation,<br />

including deep breathing,<br />

stretching, exercise, taking a<br />

bath, getting a massage and eating<br />

well.<br />

“Most people don’t know<br />

how to relax. It’s as easy as sitting<br />

up straight, taking a deep<br />

breath in through your nose,<br />

holding it and then letting it<br />

slowly out through your mouth.”<br />

In addition to eating well<br />

and getting eight hours of sleep,<br />

Miller says exercise is one of the<br />

best things a person can do to<br />

counter the effects of stress. “For<br />

<strong>years</strong>, I went to the Y every<br />

morning at six o’clock and did 30<br />

minutes of aerobic exercise and<br />

some strength training before<br />

showering and going to work.<br />

Exercising on a regular basis does<br />

wonderful things. It burns up the<br />

chemicals your body produces<br />

when you’re stressed.”<br />

It’s just as important for a<br />

person to address his mind and<br />

spirit, says Miller. Talking with a<br />

friend, seeing a funny movie, crying,<br />

reading and doing something<br />

you love can release pent-up<br />

emotions and relax your mind.<br />

“Feeding our spirit is just as<br />

important and keeping our bodies<br />

healthy.”<br />

In the end, reducing stress<br />

through the techniques Miller<br />

suggests can better equip a person<br />

to follow the advice of<br />

Franklin, who also said, “Don’t<br />

anticipate trouble or worry about<br />

what might never happen. Keep<br />

in the sunlight.”<br />

For more information about<br />

Miller’s EAP programs, email<br />

eapcareinc@aol.com. ❖

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