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OUTSOURCING ET RESOURCING - ITnation

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Company profile & commercial offers<br />

IT Hosting and Managed Services<br />

From the very beginning, Clearstream’s business has been based and is<br />

highly reliant on IT. Clearstream Services, the IT subsidiary of Clearstream<br />

that comprises more than 500 IT specialists, is one of the largest and most<br />

advanced IT organisations in Luxembourg.<br />

Clearstream Services has developed one of the most modern facilities in<br />

Luxembourg for housing, protecting and running secure IT. Hosting (including<br />

DRP and BCM capacities), system, network, security, storage (including<br />

archiving services) and database services. Fast capacity adaptation of any<br />

of Clearstream Services’ data centres’ components is obviously guaranteed.<br />

Specifically aimed at the financial sector, Clearstream Services S.A. has<br />

received the status of Professionnel du Secteur Financier (PSF) from the<br />

Luxembourg Ministry of Finance as “Primary IT systems operator of the<br />

financial sector”, “Secondary IT systems and communication network<br />

operator of the financial sector”, “Communication agent”and “Administrative<br />

agent” required for the delivery of IT services.<br />

Clearstream Services’ IT operations, development, project and security<br />

management processes meet recognised quality assurance international<br />

standards. Clearstream Services is certified by Det Norske Veritas (DNV), one<br />

the world's leading accredited certifying bodies, as meeting the requirements<br />

of two international standards, namely ISO 9001:2000/TickIT for Quality<br />

Management and ISO/IEC 20000:2005 for IT Service Management. As part<br />

of the Clearstream’s SAS70 review conducted annually, Clearstream IT and<br />

related processes go through an in-depth audit of control activities.<br />

Michel Rodriguez<br />

Head of IT External Business<br />

Employees<br />

in Luxembourg 718<br />

SectOr ICT Service Provider<br />

ActivitIes<br />

- Banking & Finance Solutions<br />

- Datacenter & Infrastructure<br />

Solutions<br />

- Outsourcing Solutions<br />

- SWIFT Service Bureau Services<br />

In addition, in its capacity as one of the world’s largest SWIFT network users,<br />

Clearstream Services offers a seamless two-way managed access to the<br />

SWIFT network for banks and corporates through its SWIFT Service Bureau.<br />

About Clearstream Services<br />

Clearstream Services is the IT subsidiary of Clearstream, a Deutsche Börse<br />

Group company and leading international settlement and custody organisation.<br />

It is one of the largest financial institutions in Luxembourg. In addition to<br />

IT hosting and managed services, Clearstream Services also offers full IT<br />

operations services, consultancy, project management and quality assurance<br />

services as well as value-added business solutions as a SaaS solution. This<br />

is provided in partnership with companies including Callataÿ & Wouters for<br />

Thaler, Thomson Reuters for Kondor+ or Odyssey’s for Triple’A.<br />

Clearstream Services S.A. 42, Avenue J. F. Kennedy • L-1855 Luxembourg • Tél. : +352 24 33 24 34<br />

Fax : +352 24 36 32 434 • www.clearstream.com • it.services@clearstream.com<br />

20 2009

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