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ARTIKEL Adakah anda tahu apa itu Z39.50? Oleh : Che Hasnah Abd Ghani Z39.50 merupakan protokol yang bersifat interaktif, menggunakan client-server yang memungkinkan untuk mencari dan mendapatkan informasi ke server data Protokol Z39.50 digunapakai oleh kebanyakan Perpustakaan di seluruh dunia sebagai metadata standard untuk mencari dan mendapatkan rekod bibliografis daripada Perpustakaan lain berbentuk MARC (Machine- Readable Cataloging). Cara menggunakannya Rekod ini bertujuan untuk kegunaan semula dan dapat membantu mempercepatkan proses teknikal bahan-bahan Perpustakaan dan juga boleh digunakan untuk Pinjaman Antara Perpustakaan. Kebanyakan Perpustakaan memasukkan rekod terus ke dalam Sistem Bersepadu Perpustakaan masing-masing untuk mempercepatkan proses pencarian. Protokol Z39.50 (server) dan Z39.50 (client) membenarkan pengguna mengakses kepada pangkalan data di seluruh dunia terutamanya pangkalan data bibliografik. Sekiranya pihak perpustakaan ingin membenarkan pangkalan data bibliografis tempatan dapat diakses oleh pihak lain, mereka juga perlu menggunapakai protokol Z39.50. Keperluan untuk penggunaannya hanya ada talian internet. PENGGUNAAN Z39.50 DI PERPUSTAKAAN <strong>USM</strong> Sistem ILMU PERDANA yang digunakan di Perpustakaan <strong>USM</strong> juga menyediakan perkhidmatan server dan client. (Sila lihat di laman sesawang Perpustakaan) Ikon Z39.50 Client (klik) Masukan pilihan : use attribute : (any, title, personal name, subject heading, issn, isbn) Contoh : Any (klik) Establishing connection , searching in progress Hasilnya: HongKong University of Science - Tiada National Library of Medicine - 2 hits OhioLink Library Catalog - 8 hits Protokol Z39.50 ini boleh menyokong sepenuhnya tugas-tugas memindahkan rekod dari pangkalan data luar ke dalam sistem ILMU. Ia membantu memendekkan proses pencarian, penyaringan, suntingan dan pemindahan rekod sebagai sumber akses dalam pangkalan data tempatan. Fungsi Databridge / PARAMIPS (menggunakan protocol Z39.50) boleh membantu memendekkan tugas penyalinan rekod katalog (copy cataloging) bergantung kepada pemilihan pangkalan data yang menjadi sumber pencarian. Rekod yang terhasil dari proses ini akan terus diindeks ke dalam sistem ILMU dan seterusnya diedit oleh staf yang melakukan kerja pengeditan rekod di Bahagian Proses Teknik. Masukkan search term (contoh : phlebotomy) Applied Pilihan: National Library of Medicine Z39.50 Rekod yang dipaparkan, boleh di muat turun atau disalin Tandakan Server Z39.50 yang hendak dipilih Search (Klik) Proses PARAMIPs dan Databridge boleh juga digunakan untuk memindahkan rekod ke dalam sistem ILMU. Buletin@PHT | 5
Compiled by : Nik Asmak Nik Idris Many people think that they are not communicating if they are not speaking. The communication process however has two halves i.e. speaking and listening. Too often people perceive listening to be a passive process. Remember that talking is only half of the communication process. Communicating with others may seems to be an easy task, however if we stop and think about it properly, we will notice that many issues occurred at our workplace are due to miscommunication. Things will definitely be better if we take some time and look into effectiveness of our day-to-day workplace communication. Everyone knows the importance of effective communication. The key to good communication is effective listening. In a twoperson conversation or at a large meeting, our silence can convey thoughtfulness, relevance and humility, or it can convey indifference, coldness, rudeness and aggressiveness / passive hostility. The art of communication relies on being a good listener. Communicating effectively at workplace is always a challenge to many employees, regardless of managers or workers. Therefore, we should take proactive steps to ensure that we are communicating effectively to achieve whateverour goals may be. In simple terms, we should not let nature takes its cause when we are dealing with workplace communication. To communicate well, we must ask the right question to the right person at the right time. Hence, questioning technique is vital in ensuring effective communication. This is simply because we will get what we asked for. If we ask general question, we will get general reply, if we ask specific question we will get specific reply. Likewise, if we ask silly question, then we will definitely get silly reply. To improvise our questioning techniques, we can adhere to these 4 types of application-based question. They are namely, Fact-finding Question Feeling-finding Question Clarifying Question Developmental Question Communication is essential to prevent misunderstandings and voice our concerns at the workplace. If we can learn a few simple tips, we are more likely to enjoy our career. Even though we want to think communication at work is all about professionalism, we must remember that men and women communicate differently, especially at work. So keep that in mind as we face subordinates and superiors. ARTIKEL AVOID MISCOMMUNICATION AT WORKPLACE There are 3 tips that help us to communicate better at our workplace: Tip #1 Maintain good relations. It's easier to approach someone we know about a concern when we have a foundation to build on. That's why it's vital to get to know everyone, even the people we don't work with directly, as we never know when we may need them. Tip #2 Confront sparingly. We have to know when to speak up. Otherwise, we will sometimes have to swallow our pride. But when something comes up that is important to a project, or something upset, it's vital to confront someone. Tip #3 Be a good listener. Part of crafting a response to something is to understand the issue completely, then state our case. When we're listening to someone, that doesn't mean just being quiet and letting them talk. Breakdown of communication happened when we don't put enough effort into the communication process and believed that it just comes naturally. It happened when we assume we know what others mean and others assume we know what they mean. Both assumptions hinder our ability to communicate effectively. Berita Staf Anugerah Perkhidmatan Cemerlang 2010 Azrulhisham Abdul Rahman Pembantu Perpustakaan Bahagian Perolehan Engku Razifah Engku Chik Timbalan Ketua Pustakawan Bahagian Pentadbiran & Perkhidmatan Sokongan Nik Mohd Yusri Nik Mohd Yusof Pembantu Am Pejabat Bahagian Bahan-bahan Bersiri & Dokumen Khairul Nizam Talib Pembantu Perpustakaan S22 (KUP) Bahagian Bahan-bahan Bersiri & Dokumen Khas Untuk Penyandang (KUP) Mohd Zuhdi Mohd Ali Pembantu Perpustakaan S22 (KUP) Bahagian Proses Teknik Buletin@PHT | 6
Page 2 and 3: Isi Kandungan Sekapur Sirih, Seulas
Page 4 and 5: ARTIKEL Ketengahkan budaya 5S jadi
Page 8 and 9: LENSA Lawatan Lawatan Penandaarasan
Page 10 and 11: LENSA Album Aktiviti Majlis Maulidu
Page 12: ADMINISTRATION (of libraries) Libra

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