HCA 230

HCA 230 Week 9 Final Project Interpersonal 

Communication Presentation 

HCA 230 Week 9 Final Project Interpersonal Communication Presentation 

Resources: Associate Program Material: Final Project Overview and Timeline, Associate 

Program Material: Final Project Case Studies 

Choose a case study from the Associate Program Material: Final Project Case Studies. 

Develop an 8- to 12-slide Microsoft® PowerPoint® presentation, in which you: 

· Include an introduction and conclusion 

· Identify the case study you have chosen. 

· Define the elements of good interpersonal communication. 

· Explain what happened in the case study and why it is an example of poor 

interpersonal communication. Include the following: 

o Perceptions of the participants 

o The conflict type and conflict management styles 

o Listening barriers 

o Supportive and defensive climates and relationships 

o Verbal and nonverbal communication 

· Explain what could have been done differently in each case study. This must align to 

the elements of effective interpersonal communication.

List major points in the slides. Include detailed explanations that correlate to each point in 

the speaker notes section. 

Include videos, audio, photos, diagrams, or graphs as appropriate. 

Format your presentation consistent with APA guidelines. 

Submit the Microsoft® PowerPoint® presentation assignment. 

To Know More Tutorials Visit http://www.tutorialfirm.com 

HCA 230 Week 8 DQ 2 


What are three audience characteristics that are important to identify when conducting an 

audience analysis? Explain why you chose each of these characteristics. How do these 

characteristics affect your understanding of the audience and structure of the message? 




Compare the similarities and differences of the principles of communication you learned in 

Week One with the major components of health communication you learned in Week 

Eight. What observations do you have from your comparison? Include a list of the 

principles of communication and the major components of health communication in your 

answer 

To Know More Tutorials Visit http://www.tutorialfirm.com

HCA 230 Week 7 Individual Assignment Working With 

Teams 

HCA 230 Week 7 Individual Assignment Working With Teams 

For this assignment, you will choose from the following options: 

· Option 1: Team Plan Report 

· Option 2: Welcome Meeting 

Read the instructions in the Associate Program Material: Working With Teams, located on 

the student website, and select one option to complete the assignment. 


HCA 230 Week 6 Individual Assignment Conflicts Are 

Important 

HCA 230 Week 6 Individual Assignment Conflicts Are Important 

Complete the Associate Program Material: Conflicts are Important Worksheet, located on 

your student website. 




What are at least two effective techniques in preventing or resolving conflicts when working 

in groups? Support your choices with references to the course readings and your personal 

experience. 




Communicating in the Workplace describes five types of conflicts. Which type of conflicts 

do you think occurs most often in the health care workplace? Which management conflict 

style do you think would be most effective handling the conflict? Explain your answers. 


HCA 230 Week 5 Individual Assignment Are You A 

Good Communicator 

HCA 230 Week 5 Individual Assignment Are You A Good Communicator 

Resource: How Assertive Are You? quiz in Ch. 6 of Communicating in the Workplace 

Write a 700- to 1,050-word editorial essay and include the following: 

· Define effective communication and explain why quality interpersonal relationships are 

important, particularly in the health care industry.

· Describe supportive and defensive relationships and explain why one type of 

relationship is more appropriate for the health care industry. 

· Define assertive style and explain its appropriateness in a health care workplace. 

· Self-assess the elements of your interpersonal communication skills. 

· Use your self-assessment as an example to explain what others can do to self-assess 

their assertiveness so they might make changes in their style to positively influence their 

health care workplace. 

Include at least three references. Format your essay consistent with APA guidelines. 


HCA 230 Week 4 Individual Assignment Listen Up 

(Lets Collaborate) 

HCA 230 Week 4 Individual Assignment Listen Up (Lets Collaborate) 

Imagine you are the office manager for a medical practice and have recently attended a 

conference where you learned about active listening and its benefits. You want to share the 

information with your practice’s staff. 

Write a 400 to 450 word memo describing the process of active listening and how it benefits 

the health care workplace. 

Include at least two references. Format your memo consistent with APA guidelines. 


HCA 230 Week 4 DQ 2


What are the six elements of a supportive climate? Provide a real-life example of each 

element? 




What is the importance of promoting collaborative communication in the health care 

environment? Include your thoughts on the importance of supportive and defensive 

communication. 


HCA 230 Week 3 Individual Assignment Verbal And 

Nonverbal Communication 

HCA 230 Week 3 Individual Assignment Verbal and Nonverbal Communication 

Resource: “Verbal and Nonverbal Communication” video located in this week’s Electronic 

Reserve Readings 

Write a700- to 1,050-word paper that includes the following: 

· Describe the principles of verbal and nonverbal communication. 

· Explain which three principles you think are critical for effective communication. 

· Include at least one personal experience with a difficult verbal or nonverbal 

communication.

· Explain how you could use these principles to promote communication in a health care 

workplace. 

· Explain how technology influences the communication process. 

Include at least three references. Format your paper consistent with APA guidelines. 


HCA 230 Week 2 Individual Assignment Cultural 

Considerations 

HCA 230 Week 2 Individual Assignment Cultural Considerations 

Resources: cross-cultural communication searches in this week’s Electronic Reserve 

Readings 

Select a culture other than your own and research information about that group’s 

perceptions of health and health care. 

Write a 400- to 450-word response to the following: 

· Identify the principles of cross-cultural communication. 

· Explain how any cultural differences could become barriers affecting the 

communication process with health care providers. 

Include at least two references. Format your response consistent with APA guidelines. 




Technology such as personal digital assistants, MP3 players, the internet, and text 

messaging are changing health communication. Do you think these resources are used to 

communicate effectively? Why or Why Not? 




Which Steps in the Communication process do you think is most important? Why? 


HCA 230 Week 1 Individual Assignment The 

Communication Process Model 

HCA 230 Week 1 Individual Assignment The Communication Process Model 

Complete the Associate Program Material: Communication Process Worksheet, located on 

your student website. 


HCA 230 Complete Course 

HCA 230 Complete Course 

HCA 230 Week 1 Individual Assignment The Communication Process Model 



HCA 230 Week 2 Individual Assignment Cultural Considerations 

HCA 230 Week 3 Individual Assignment Verbal and Nonverbal Communication 



HCA 230 Week 4 Individual Assignment Listen Up (Lets Collaborate) 

HCA 230 Week 5 Individual Assignment Are You A Good Communicator 



HCA 230 Week 6 Individual Assignment Conflicts Are Important 

HCA 230 Week 7 Individual Assignment Working With Teams 



HCA 230 Week 9 Final Project Interpersonal Communication Presentation

HCA 230

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