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this liquidity is measured by a capital formation<br />
balance for the different currencies and<br />
guaranteed by stable customer loans and by<br />
refinancing on the international capital market.<br />
Due to the continued demand for foreign<br />
currency credits, the issue of foreign currency<br />
loans (JPY and CHF) and currency transformation<br />
through long-term cross-currency swaps<br />
become very important. In the course of the<br />
inter-bank business, short-term liquidity is controlled<br />
using renowned banks in compliance<br />
with investment limits that depend on the credit<br />
standing and are determined annually by the<br />
managing board with the consent of the supervisory<br />
board. We do not use money dealing limits<br />
with third-party banks and we do not use interbank<br />
transactions for long-term financing.<br />
Operational risk<br />
We counter operational risks by issuing clear<br />
guidelines and service instructions; compliance<br />
is monitored by the Internal Audit Department.<br />
Major transactions and decisions are always<br />
double-checked. In addition, we make sure that<br />
our employees are well-trained and responsible,<br />
and we use state-of-the-art data processing<br />
equipment. Our in-house legal department<br />
minimises legal risks by meticulously drafting<br />
contracts after having obtained the expertise of<br />
specialised lawyers or university professors.<br />
Outlook<br />
Clearly, it is already noticeable that business<br />
activity is picking up. Since early autumn 2003,<br />
the economic situation has tangibly improved.<br />
In particular, strong economic growth in the US<br />
and in Asia provides positive impulses.<br />
In Asia, China significantly stimulates growth;<br />
even the dull Japanese economy has recovered<br />
in the past quarters. Austria's economy is<br />
recovering as well, spirits are clearly rising and<br />
it can be expected that economic activity will<br />
further revive. After the quite surprising stock<br />
exchange rally at the end of 2003, we expect a<br />
further upward yet somewhat less rampant<br />
trend. The months of January and February<br />
2004 as a whole were very satisfactory.<br />
We are a business, house construction and<br />
investment bank and provide high-quality<br />
consulting services. Our greatest asset is<br />
regional presence and closeness to our<br />
customers. We want to impress our customers<br />
with high-quality financial services, guaranteed<br />
service and consulting standards, and an<br />
integrated approach to personal assistance.<br />
In the east of Austria (Vienna, Graz and Wels),<br />
in the east of Switzerland, in Liechtenstein,<br />
southern Germany and northern Italy, we will<br />
continue to pursue our strategy of specialisation<br />
in individual product segments. Our private<br />
banking centre in Wels will become a full-size<br />
branch. In addition, we want to install an Eastern<br />
Europe desk at our Vienna branch and<br />
successively acquire investment monies from<br />
neighbouring Eastern European countries.<br />
We expect the corporate services business to<br />
continue to succeed on the market and generate<br />
earnings, and we expect risk-adequate credit<br />
terms in connection with Basel II to produce the<br />
first positive effects. Private services, in<br />
particular old-age and pension provision, have a<br />
large potential.<br />
The separation of front-office (branches and<br />
distribution) and back-office activities (credit risk<br />
management) on the second level was<br />
implemented at the beginning of this year. In the<br />
following months, we will implement a clear<br />
organizational and functional separation of<br />
front-office and back-office activities also on<br />
senior management level. The preparations for<br />
the implementation of the Basel equity<br />
requirements are on target.<br />
Since economic conditions have clearly<br />
improved and the Bank could again increase its<br />
efficiency as a result of analysing functions, we<br />
are optimistic that we will achieve the volumes<br />
and earnings targeted for 2004 together with<br />
our committed team.<br />
Branch establishments<br />
For information on branch offices as set forth in<br />
Section 243 (2) (4) Austrian Commercial Code,<br />
please refer to page 78.<br />
48/49<br />
Financial statements<br />
as at 31 December 2003