INN-FORM Plus Manual - Call Accounting Software

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Function 12. Set Default Programmable Parameters or Everything that is not Set by Function 11. ............................ 2-46 Function 14. Set Top of Page .................. Function 20. Print Status of Function through 2-47 Function 29 ............................ 2-48 Function 21. Place Extension in a Department and Cost Center ............................ 2-48 Function 22. New Interim Area Code ........... 2-50 Function 23. Add Exchange On Site ............ 2-51 Function 24. Program Trunk/Access Code on Site .. Function 25. Hospitality Operation Mask, Remote 2-52 System Overflow, Error Call Number ........ Function 26. Lines/Page, Line to Tear Off, Baud 2-53 Rate, AM/PM vs. Military Time ............. 2-56 Function 27. The Universal Number Loop ........ 2-59 Function 28. Automatic Printing and Clearing Function 29. Multiple Levels of Management .... 2-61 Access ................................ 2-63 Function 32. Print List of Changeable SMDR Parameters and Ruler Line ................ 2-67 Function 33. Set SMDR Related Parameters ...... 2-67 Questions and Answers ......................... 3-1 Common Questions ............................. 3-1 Troubleshooting ................................ 3-2 Alarms ....................................... 3-5 Printer Alarm .............................. 3-5 Power Alarm ............................... 3-6 Low Memory Alarm .......................... 3-6 911/311 Alarm .............................. 3-7 Service and Maintenance ......................... 3-9 Warranty .................................... 3-10 Appendix .................................... 4-1 A. System Installation ........................... 4-1
STEP 1. The Product Checklist ................. 4-1 STEP 2. Programming Check List ............... 4-2 STEP 3. Installing and Replacing the Data Chip . ... 4-2 STEP 4. Connecting the Printer ................. 4-2 STEP 5. Connecting the Power ................. 4-4 STEP 6. The Printer Test ...................... 4-5 STEP 7. The Keypad Test ..................... 4-5 STEP 8. The Memory Test ..................... 4-5 STEP 9. Connecting to the Telephone System ...... 4-6 STEP 10. The Valid Call Test .................. 4-6 STEP 11. Troubleshooting Installation ........... 4-7 STEP 12. Final Preparation ................... 4-9 STEP 13. Battery Backup ...................... 4-9 B. Initialization Procedure ....................... C. INN-FORM Plus Property Management System 4-11 (PMS) Interface ............................ 4-12 PMS-HB, Hobic Interface .................... 4-14 Data Format Specification ................. 4-14 Field Description ........................ 4-14 Specification Link Control Characters ....... 4-15 Other Handshaking Methods ............... 4-15 Responses ............................. 4-16 PMS-HX, Holidex Interface ................... 4-18 Data Format Specification ................. 4-18 Field Description ........................ 4-18 Specification Link Control Characters ....... 4-19 Responses ............................. 4-20 PMS-MR, Micros Interface ................... 4-23 Data Format Specification ................. 4-23 Field Description ........................ 4-23 Specification Link Control Characters ....... 4-23 Responses ............................. 4-24 Glossary ..................................... 5-1
Page 1 and 2: INN-FORM Plus TM Call Accounting an
Page 4: TO USERS OF THIS GUIDE: TEL electro
Page 8 and 9: Getting Started ...................
Page 12 and 13: CHAPTER ONE INTRODUCTION GETTING ST
Page 14 and 15: The keypad is used to initiate repo
Page 16 and 17: duration, and the charge and type o
Page 18 and 19: STEP 2. The system will display, "M
Page 20 and 21: Pressing the MEMORY CHECK key will
Page 22 and 23: STEP 1. Press EXT. AUDIT. The syste
Page 24 and 25: NOTE: The INN-FORM Plus does not re
Page 26 and 27: CHAPTER TWO REPORTS REFERENCE The I
Page 28 and 29: TEL ELECTRONICS INN May 31 at 1:10P
Page 30 and 31: TEL ELECTRONICS INN Check Out Resto
Page 32 and 33: extensions. Extensions assigned to
Page 34 and 35: STEP 4. Press the corresponding fun
Page 36 and 37: ƒ To print Exception Report 3: STE
Page 38 and 39: number.) You may also enter the tel
Page 40 and 41: STEP 1. Press EXCEPT. REPORTS. The
Page 42 and 43: information that will appear on thi
Page 44 and 45: EXCEPTION REPORT 13. NUMBERS CALLED
Page 46 and 47: EXTENSION REPORT any reports needed
Page 48 and 49: State by Duration Audit last run: J
Page 50 and 51: As you enter your series of keystro
Page 52 and 53: SYSTEM WILL KEYSTROKE KEY PRESSED D
Page 54 and 55: Report 2 Report 5 RESTRICT EXCEPT.
Page 56 and 57: STEP 4. Enter 0 or the desired star
Page 58 and 59: This restriction allows you to spec
Page 60 and 61:
This is only an example! You could
Page 62 and 63:
upon a large set of complicated tar
Page 64 and 65:
grace period. On the other hand, if
Page 66 and 67:
5 = WATS 6 = Special STEP 5. Press
Page 68 and 69:
STEP 5. Press ENTER. The system wil
Page 70 and 71:
STEP 1. Press FUNCTION. The system
Page 72 and 73:
This function permits you to restor
Page 74 and 75:
eferenced to another cost center an
Page 76 and 77:
STEP 2. Enter 22. STEP 3. Press ENT
Page 78 and 79:
ƒ To delete any unwanted trunk/acc
Page 80 and 81:
NOTE: To return to the function pro
Page 82 and 83:
military time. Review the status to
Page 84 and 85:
Page 86 and 87:
When Multiple Reports 1 and 2 are s
Page 88 and 89:
FUNCTION 29. MULTIPLE LEVELS OF MAN
Page 90 and 91:
Programming the user mask: The auth
Page 92 and 93:
FUNCTION 32. PRINT LIST OF CHANGEAB
Page 94 and 95:
1. Account code is part of phone nu
Page 96 and 97:
CHAPTER THREE QUESTIONS AND ANSWERS
Page 98 and 99:
{ System's memory is low. { System'
Page 100 and 101:
ALARMS PRINTER ALARM The printer al
Page 102 and 103:
Page 104 and 105:
SERVICE AND MAINTENANCE TEL electro
Page 106 and 107:
CHAPTER 4 APPENDIX APPENDIX A. SYST
Page 108 and 109:
{ Same baud rate as on customer Dat
Page 110 and 111:
STEP 6. THE PRINTER TEST Now that y
Page 112 and 113:
system is transmitting call records
Page 114 and 115:
allow you to see if the necessary d
Page 116 and 117:
APPENDIX B. INITIALIZATION PROCEDUR
Page 118 and 119:
message may be printed with an Audi
Page 120 and 121:
Field 8 7 bytes Field 9 12 bytes Fi
Page 122 and 123:
SOM (text) EOM (wait 3 seconds) SOM
Page 124 and 125:
Field 8 7 bytes Field 9 12 bytes Fi
Page 126 and 127:
ENQ (wait 5 seconds) (no response)
Page 128 and 129:
PMS-MR, MICROS INTERFACE DATA FORMA
Page 130 and 131:
INN-FORM Plus External PMS text plu
Page 132 and 133:
BAUD RATE - Serial data transmissio
Page 134 and 135:
INVERTED REPORT - Many of the repor
Page 136 and 137:
P PABX - Public Automatic Branch Ex
Page 138 and 139:
The system check which occurs every
Page 140 and 141:
9 911 and 311 Alarms, 1-12, 3-7 A A
Page 142 and 143:
G Print List of Changeable SMDR Par
Page 144 and 145:
R Regular Report, 2-1 Remote System
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INN-FORM Plus Manual - Call Accounting Software

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