20.02.2013 Views

INN-FORM Plus Manual - Call Accounting Software

INN-FORM Plus Manual - Call Accounting Software

INN-FORM Plus Manual - Call Accounting Software

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

may be viewed in an almost unlimited number of ways. The<br />

following is a list of the available Exception Reports.<br />

Exception and Graphic Reports<br />

0 = A menu of Exception and Graphic Reports<br />

1 = Duration Over/Under N Minutes<br />

2 = Charge Over/Under Selected NN.NN Dollars<br />

3 = Area Code or State Dialed<br />

4 = Area Code <strong>Plus</strong> Exchange Dialed (Area Code is<br />

Optional)<br />

5 = Phone Number Dialed<br />

6 = Hour of Day<br />

7 = N Longest <strong>Call</strong>s<br />

8 = N Most Expensive <strong>Call</strong>s<br />

9 = Trunk Used<br />

10= Multiple Parameters Using "And" Logic<br />

11= Multiple Parameters Using "Or" Logic<br />

12= Numbers <strong>Call</strong>ed Over N Times for Each Extension<br />

13= Numbers <strong>Call</strong>ed Over N Times for the Entire<br />

Organization<br />

Each separate Exception Report is explained in detail below. The<br />

instructions for each will explain the parameters available and guide<br />

you through the easy to follow input steps.<br />

NOTE: With large amounts of call data, Exception Reports can be time consuming.<br />

While the report is being generated, the system is still working, analyzing and<br />

storing call data in memory.<br />

EXCEPTION REPORT 1. DURATION OVER/UNDER N<br />

ƒ To print Exception Report 1:<br />

MINUTES<br />

STEP 1. Press EXCEPT. REPORTS. The system will display a<br />

menu of available reports.<br />

STEP 2. Enter 1.<br />

STEP 3. Press ENTER. The system will display, "INVERT,<br />

TOTALS, SUMMARY OR DETAIL?".<br />

<strong>INN</strong>-<strong>FORM</strong> <strong>Plus</strong> REFERENCE 2-8

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!