INN-FORM Plus Manual - Call Accounting Software
INN-FORM Plus Manual - Call Accounting Software
INN-FORM Plus Manual - Call Accounting Software
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may be viewed in an almost unlimited number of ways. The<br />
following is a list of the available Exception Reports.<br />
Exception and Graphic Reports<br />
0 = A menu of Exception and Graphic Reports<br />
1 = Duration Over/Under N Minutes<br />
2 = Charge Over/Under Selected NN.NN Dollars<br />
3 = Area Code or State Dialed<br />
4 = Area Code <strong>Plus</strong> Exchange Dialed (Area Code is<br />
Optional)<br />
5 = Phone Number Dialed<br />
6 = Hour of Day<br />
7 = N Longest <strong>Call</strong>s<br />
8 = N Most Expensive <strong>Call</strong>s<br />
9 = Trunk Used<br />
10= Multiple Parameters Using "And" Logic<br />
11= Multiple Parameters Using "Or" Logic<br />
12= Numbers <strong>Call</strong>ed Over N Times for Each Extension<br />
13= Numbers <strong>Call</strong>ed Over N Times for the Entire<br />
Organization<br />
Each separate Exception Report is explained in detail below. The<br />
instructions for each will explain the parameters available and guide<br />
you through the easy to follow input steps.<br />
NOTE: With large amounts of call data, Exception Reports can be time consuming.<br />
While the report is being generated, the system is still working, analyzing and<br />
storing call data in memory.<br />
EXCEPTION REPORT 1. DURATION OVER/UNDER N<br />
ƒ To print Exception Report 1:<br />
MINUTES<br />
STEP 1. Press EXCEPT. REPORTS. The system will display a<br />
menu of available reports.<br />
STEP 2. Enter 1.<br />
STEP 3. Press ENTER. The system will display, "INVERT,<br />
TOTALS, SUMMARY OR DETAIL?".<br />
<strong>INN</strong>-<strong>FORM</strong> <strong>Plus</strong> REFERENCE 2-8