INN-FORM Plus Manual - Call Accounting Software

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EXTENSION REPORT any reports needed. Then immediately regenerate the audit, and press F2 (NO). This Report presents calling information for a selected extension. ƒ To print an Extension Report: STEP 1. Press EXT. REPORT. STEP 2. Enter the extension number (up to five digits). STEP 3. Press ENTER. (All calls for the selected extension will be printed.) GRAPHIC REPORTS NOTE: If you enter a nonexistent extension number or no calls are in the memory for that extension, the system will briefly display, "NO CALLS FOUND". This report section will explain how to produce reports of call records in graph format. ƒ To print a Graphic Report: STEP 1. Press GRAPHIC. REPORTS. The system will display, “GRAPHIC REPORT BY:”. STEP 2. Press F1 (A/C), F2 (HOUR), or F3 (STATE) for the report you want to print. NOTE: A/C = duration, in minutes, of calls by area code; HOUR = number of calls by hour of the day; STATE = duration, in minutes, of calls by state. 2 = Number of Calls by Hour of the Day. 3 = Total Duration of Calls by State. STEP 3. Press ENTER. (The Graphic Report will print.) REFERENCE 2-21 INN-FORM Plus
NOTE: Graphic Report 3 (STATE) excludes the following types of calls: local calls; incoming calls; Area Code (800) calls; operator assisted calls; international calls. TEL ELECTRONICS INN Graphic Report #1 May 31 at 3:07PM Fr Area Code by Duration Audit last run: Jan. 1 at 12:00AM -------------------------------------------------------------------------------- State Duration Graph FL ( 11)### TX ( 2)# Totals 12.6 Minutes 7 Calls $ 16.91 2.42 $$/Call 1.34 $$/Minute 1.8 Minutes/Call produced by INN-FORM Plus HX 6.41 copyright, TEL electronics, inc. (M)(c) 1986-2001 EXAMPLE: Graphic Report for Area Code Activity. TEL ELECTRONICS INN Graphic Report #2 May 31 at 3:07PM Fr Hourly Activity Audit last run: Jan. 1 at 12:00AM ----------------------------------------------------------------------------------- - Hour Calls Graph 0- 1:00 ( 0) 1- 2:00 ( 0) 2- 3:00 ( 0) 3- 4:00 ( 2) 4- 5:00 ( 3) 5- 6:00 ( 9) 6- 7:00 ( 0)### 7- 8:00 ( 24)##################### 8- 9:00 ( 20)##################### 9- 10:00 ( 22)########################## 10- 11:00 ( 34)#################################### 11- 12:00 ( 28)################################ 12- 13:00 ( 37)########################################## 13- 14:00 ( 43)################################################## 14- 15:00 ( 14)################# 15- 16:00 ( 21)######################### 16- 17:00 ( 19)######################## 17- 18:00 ( 0)### 18- 19:00 ( 0) 19- 20:00 ( 0) 20- 21:00 ( 0) 21- 22:00 ( 0) 22- 23:00 ( 0) 23- 0:00 ( 0) Totals 2264.3 Minutes 240 Calls $ 855.21 EXAMPLE: Graphic Report for Hourly Activity INN-FORM Plus REFERENCE 2-22
Page 1 and 2: INN-FORM Plus TM Call Accounting an
Page 4: TO USERS OF THIS GUIDE: TEL electro
Page 8 and 9: Getting Started ...................
Page 10 and 11: Function 12. Set Default Programmab
Page 12 and 13: CHAPTER ONE INTRODUCTION GETTING ST
Page 14 and 15: The keypad is used to initiate repo
Page 16 and 17: duration, and the charge and type o
Page 18 and 19: STEP 2. The system will display, "M
Page 20 and 21: Pressing the MEMORY CHECK key will
Page 22 and 23: STEP 1. Press EXT. AUDIT. The syste
Page 24 and 25: NOTE: The INN-FORM Plus does not re
Page 26 and 27: CHAPTER TWO REPORTS REFERENCE The I
Page 28 and 29: TEL ELECTRONICS INN May 31 at 1:10P
Page 30 and 31: TEL ELECTRONICS INN Check Out Resto
Page 32 and 33: extensions. Extensions assigned to
Page 34 and 35: STEP 4. Press the corresponding fun
Page 36 and 37: ƒ To print Exception Report 3: STE
Page 38 and 39: number.) You may also enter the tel
Page 40 and 41: STEP 1. Press EXCEPT. REPORTS. The
Page 42 and 43: information that will appear on thi
Page 44 and 45: EXCEPTION REPORT 13. NUMBERS CALLED
Page 48 and 49: State by Duration Audit last run: J
Page 50 and 51: As you enter your series of keystro
Page 52 and 53: SYSTEM WILL KEYSTROKE KEY PRESSED D
Page 54 and 55: Report 2 Report 5 RESTRICT EXCEPT.
Page 56 and 57: STEP 4. Enter 0 or the desired star
Page 58 and 59: This restriction allows you to spec
Page 60 and 61: This is only an example! You could
Page 62 and 63: upon a large set of complicated tar
Page 64 and 65: grace period. On the other hand, if
Page 66 and 67: 5 = WATS 6 = Special STEP 5. Press
Page 68 and 69: STEP 5. Press ENTER. The system wil
Page 70 and 71: STEP 1. Press FUNCTION. The system
Page 72 and 73: This function permits you to restor
Page 74 and 75: eferenced to another cost center an
Page 76 and 77: STEP 2. Enter 22. STEP 3. Press ENT
Page 78 and 79: ƒ To delete any unwanted trunk/acc
Page 80 and 81: NOTE: To return to the function pro
Page 82 and 83: military time. Review the status to
Page 84 and 85: STEP 3. Press ENTER. The system wil
Page 86 and 87: When Multiple Reports 1 and 2 are s
Page 88 and 89: FUNCTION 29. MULTIPLE LEVELS OF MAN
Page 90 and 91: Programming the user mask: The auth
Page 92 and 93: FUNCTION 32. PRINT LIST OF CHANGEAB
Page 94 and 95: 1. Account code is part of phone nu
Page 96 and 97:
CHAPTER THREE QUESTIONS AND ANSWERS
Page 98 and 99:
{ System's memory is low. { System'
Page 100 and 101:
ALARMS PRINTER ALARM The printer al
Page 102 and 103:
STEP 3. Press ENTER. The system wil
Page 104 and 105:
SERVICE AND MAINTENANCE TEL electro
Page 106 and 107:
CHAPTER 4 APPENDIX APPENDIX A. SYST
Page 108 and 109:
{ Same baud rate as on customer Dat
Page 110 and 111:
STEP 6. THE PRINTER TEST Now that y
Page 112 and 113:
system is transmitting call records
Page 114 and 115:
allow you to see if the necessary d
Page 116 and 117:
APPENDIX B. INITIALIZATION PROCEDUR
Page 118 and 119:
message may be printed with an Audi
Page 120 and 121:
Field 8 7 bytes Field 9 12 bytes Fi
Page 122 and 123:
SOM (text) EOM (wait 3 seconds) SOM
Page 124 and 125:
Field 8 7 bytes Field 9 12 bytes Fi
Page 126 and 127:
ENQ (wait 5 seconds) (no response)
Page 128 and 129:
PMS-MR, MICROS INTERFACE DATA FORMA
Page 130 and 131:
INN-FORM Plus External PMS text plu
Page 132 and 133:
BAUD RATE - Serial data transmissio
Page 134 and 135:
INVERTED REPORT - Many of the repor
Page 136 and 137:
P PABX - Public Automatic Branch Ex
Page 138 and 139:
The system check which occurs every
Page 140 and 141:
9 911 and 311 Alarms, 1-12, 3-7 A A
Page 142 and 143:
G Print List of Changeable SMDR Par
Page 144 and 145:
R Regular Report, 2-1 Remote System
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INN-FORM Plus Manual - Call Accounting Software

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