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Breakfast Breakf kfast & Business iines ss Partner r Showcase SSh Showw wc ca ase e POWER TRAINING THINK TANK THINK TANK POWER TRAINING POWER TRAINING POWER TRAINING Conducted by: Josh Surkosky - MICROS Panel: Richard Del Valle - Friendly’s Jean-Jacques Loheac - Groupe B&B Hotels Luis Tomé - Pestana Robert Masson - Second Cup Peter Agel - MICROS Sven Maas - MICROS Jeff Pinc - MICROS Schedule at a Glance - Wednesday Restaurant Sessions Hotel Sessions Restaurant/Hotel Sessions Atrium & Foyer / Ballroom A&B Conducted by: Dan Drasin - MICROS Dave Hoff man - MICROS Mike L. Russo - MICROS Mike Snow - MICROS Presented by: Regina Jerome - Margaritas Tim Pincelli - MICROS Conducted by: Scott Gowdish - MICROS Steve Horn - MICROS Boro Petrovic - MICROS Trevor Sands - MICROS Presented by: Boro Petrovic - MICROS Conducted by: David Arland - MICROS Presented by: Grant Lorimer - MICROS Paul Schleicher - MICROS Conducted by: Susan Olivier - MICROS Presented by: Todd Kaufman - SSP Mike Lyons - Zaxby’s Mike Snow - MICROS Conducted by: Josh Anderson - MICROS Ballroom C Ballroom D Ballroom E Ballroom F Baltimore/Annapolis Room Frederick/Columbia Room Presented by: McLean Robbins - MICROS Lisa Shockley - MICROS Ballroom C Ballroom D Ballroom E Ballroom F Baltimore/Annapolis Room Frederick/Columbia Room Breakfast Breakf kfast & Business i Partner er Showcase Sh S Sh ho ow w wca wc s se e Pisces Lounge (15th Floor) Navigate the MICROS Users Conference at webapps.micros.com/mucmobile. 9
Featured Speakers 10 Keynote Speaker Erik Qualman Entertainer Jeff Caldwell Don’t Miss Lunch with Keynote Speaker Erik Qualman Socialnomics Monday, October 22nd 12:30 PM – 2:00 PM Ballroom A&B Often called the Digital Dale Carnegie, Erik Qualman is the author of Socialnomics: How social media transforms the way we live and do business. Socialnomics made Amazon’s #1 Best Selling List for the US, UK, Canada and Germany. Qualman is a frequently requested international speaker and has been highlighted in numerous media outlets including BusinessWeek, The New York Times, USA Today, Financial Times, Forbes, Fortune, CBS Nightly News, and The Huffi ngton Post. He has been fortunate to share the stage with Alan Mulally (Ford CEO), Lee Scott (CEO/Chairman MICROS Banquet Featured Entertainer Jeff Caldwell Comedian Monday, October 22nd 7:30 PM – 10:00 PM Ballroom A&B Jeff Caldwell is known to audiences nationwide as a clean, clever comedian with one of the brightest standup acts around. He has appeared on “The Late Show with David Letterman,” “The Late Late Show with Craig Ferguson” and made his Comedy Central debut on “Live at Gotham.” Jeff has also appeared with Keith Olbermann, Dennis Miller, on SiriusXM Radio, and is a regular on the nationally syndicated “Bob and Tom” radio show. Walmart), Jose Socrates (Prime Minister of Portugal), Olli-Pekka Kallasvuo (Nokia CEO), Julie Andrews, Al Gore, Tony Hawk and Sarah Palin. He also has one of 2010’s most viral videos on YouTube in “Social Media Revolution” For the past 16 years Qualman has helped grow the digital capabilities of many companies including Cadillac, EarthLink, EF Education, Yahoo, Travelzoo and AT&T. Qualman holds a BA from Michigan State University and an MBA from The University of Texas. He is currently the Global Vice President of Digital Marketing at EF Education. According to David Duplantis, Coach, Inc., Erik brings us up-to-the-minute knowledge of trends in social media in an entertaining and inspirational way. He also helps us see the relevance of those trends to our current and future business. Jeff Caldwell’s quick wit, good taste, and clever material have made him a favorite nationwide. Jeff has shown his comic wares on TV, as a performer and a writer, for corporate clients across America, in colleges (traveling with Comedy Central’s Jon Stewart), and in comedy clubs from the Improv in Hollywood to Big Ben’s Rib Crib in Baltimore. Jeff prepared for greatness at The Johns Hopkins University in Baltimore, Maryland, graduating in civil engineering, not traditionally considered a “funny” major. After two years of pretending to read texts he leapt fully into the hurly-burly of professional stand-up comedy, and ushered in America’s brief love aff air with “Engineering Humor.” Jeff brings his brand of humor to the 2012 MICROS User Conference and is poised to enlighten us with his point of view and insights on life and business.
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