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Luzenac 20-pages - Rio Tinto

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Implementing fair and safe<br />

employee practices<br />

Our employees are our most valuable resource. Their talents,<br />

competencies and commitment are competitive advantages that<br />

drive our mission as a market-focused, values-based, global talc<br />

supplier of choice.<br />

In <strong>20</strong>03, we continued focusing efforts on safety, with the<br />

introduction of the SAFER programme in all our operations.<br />

Safety is, and always will be, our priority.<br />

Safety remains our number one priority<br />

In our <strong>20</strong>02 edition, we reported the death of an Australian<br />

colleague in a traffic accident, killed whilst driving on a public<br />

road during a technical visit to the US. The risk of a road accident<br />

is a constant one for most of us and in February <strong>20</strong>03 an Austrian<br />

colleague was killed in her car on the morning commute to the<br />

office. The definitions are such that this was not classified as a<br />

work-related accident; however, we treated it in a very similar way.<br />

We want all our people to be safe, on or off the job. Part of our<br />

response was to offer safe driver training to all employees who do<br />

significant driving as part of their job. Safety kits (comprising a<br />

hammer, seat belt cutter, fluorescent vest, etc.) were approved and<br />

offered at reduced prices to all employees. As we make our mines<br />

and plants safer, the dangers of driving stand out more.<br />

We also initiated a training programme for employees who carry<br />

out work on customers’ premises such as installing and operating<br />

talc slurry units for the paper industry. They now have the same<br />

level of protection and training as those working in our mines and<br />

plants.<br />

We missed our <strong>20</strong>03 headline Key Performance Indicator LTIR<br />

(Lost Time Injury Rate) objective.The target was 0.65 but the result<br />

was a hugely disappointing 1.39. There was good news along with<br />

the bad, however. The All Injury Rate (AIR: LTIs plus medical<br />

treatment cases with no lost time) was down to 1.6 from 1.9<br />

the previous year. <strong>Luzenac</strong> Europe met its AIR of 1.2. Only three<br />

incidents involved contractors and we had no accidents with<br />

electricity. Muscle strains, caused by incorrect lifting and pulling,<br />

accounted for 11 out of 21 LTIs. Without these our target would<br />

have been met.<br />

However, we are not interested in juggling with statistics.<br />

Our only concern is the safety of individuals, and in <strong>20</strong>03<br />

we are delighted to report that nobody was seriously hurt.<br />

One of the most frustrating aspects of our safety record is<br />

that 80% of our accidents were clearly the result of unsafe<br />

behaviour on the job. To heighten awareness of this and in<br />

a bid to establish a culture in which employees take full<br />

responsibility for their own and their colleagues’ safety, our<br />

operations worldwide strengthened their pre-task risk<br />

assessment programmes in <strong>20</strong>03.<br />

Based on a standardised pre-task process known as<br />

“SAFER” (Stop And First Evaluate Risk), the programme<br />

encourages employees to stop, analyse the task, actively<br />

search for hazards and then apply controls to reduce or<br />

eliminate hazards prior to beginning work.<br />

Some of our operations have been using the<br />

pre-task risk assessment programme for several<br />

months now and the process is proving to be<br />

very effective in reducing our injury frequency<br />

and severity rates. Additional benefits include<br />

improvements in efficiency, quality, job planning<br />

and, ultimately, time-savings.<br />

For <strong>20</strong>04, we have kept the same LTIR target of<br />

0.65 and will continue focusing on behaviour.<br />

We have hired DuPont Safety Resources to<br />

advise us how we can improve our internal<br />

communications and working habits. We have<br />

also enlisted the help of our Human Resources<br />

department to make sure we have the right set of<br />

incentives and sanctions in place.<br />

We are determined as ever to have a company<br />

where everyone can come to work and not get<br />

hurt, year after year. ¬<br />

<strong>Luzenac</strong> Group Lost Time Injury Frequency Rate<br />

(employees and contractors combined)<br />

talc for the world 7<br />

employees

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