Reverse Logistics - Logistics Quarterly
Reverse Logistics - Logistics Quarterly
Reverse Logistics - Logistics Quarterly
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olls including roles in operations,<br />
staff, administration and general<br />
management for a number of different<br />
divisions. He also served as the<br />
TNT board member representing<br />
North America at their Europeanbased<br />
board meetings. He has served<br />
on the executive of the Canadian<br />
General Motors Supplier Council as<br />
well as Executive Vice President of the<br />
ATA Council of <strong>Logistics</strong> located in<br />
Alexandria, Va.<br />
ROSS REIMER, founder of Reimer<br />
Associates Inc., a firm that provides<br />
services in management consulting,<br />
mergers and acquisitions, and executive<br />
search and recruiting, has extensive<br />
experience in all areas of operations<br />
and supply chain management.<br />
Mr. Reimer founded Reimer<br />
Associates, Inc., after more than 20<br />
years of senior-level experience in<br />
logistics.<br />
DR. LYNN FERGUSON is a recruiting<br />
and communications specialist<br />
with Reimer Associates, Inc. She has<br />
spent more than 15 years helping<br />
clients to clarify their corporate message<br />
and communicate it effectively<br />
to their customers. Dr. Ferguson<br />
holds a Ph.D. from the University of<br />
Toronto.<br />
HEATHER CARTWRIGHT is the<br />
CEO of Logixsource Consulting Ltd.<br />
Founded in 2001, Logixsource works<br />
with clients to plan, implement and<br />
support value chain strategies and<br />
solutions to create competitive advantage<br />
and increase shareholder value.<br />
REBECCA S. JASPER, CPIM, MBA, is<br />
currently President of JASPERsolutions<br />
LLC, a supply chain consultancy firm.<br />
She has 13 years of management, consulting<br />
and supply chain experience<br />
working in the steel, ferrous products,<br />
aluminum, health, chemical, oil &<br />
gas, e-commerce, linen supply, entertainment,<br />
fast food and utilities<br />
industries. She has consulted in the<br />
USA as well as in Japan, France and in<br />
the Congo.<br />
10 LQ winter 2003/2004<br />
Rebecca Jasper is fluent in<br />
Japanese and French. She has a BBA<br />
in International Business from St.<br />
Mary's College and a second major in<br />
Japanese from the University of Notre<br />
Dame. She received her MBA in<br />
Supply Chain Management at the<br />
University of Tennessee, Knoxville.<br />
MIKE BERNOS is senior manager<br />
of corporate communications for<br />
TNT <strong>Logistics</strong> North America. He<br />
has written for Gannett News Service<br />
and USA TODAY, as well as served as<br />
editor for several leading trade publications.<br />
Mr. Bernos is a member of<br />
the Transportation Marketing and<br />
Communications Association and is<br />
a graduate of Springhill College.<br />
DALE ROSS is the Vice President<br />
<strong>Logistics</strong> for Effem Inc. the<br />
Canadian division of Mars Inc. Dale<br />
has over 25 years experience as a<br />
practitioner in distribution, purchasing,<br />
inventory control, warehousing,<br />
transportation, forecasting<br />
and customer service. He has held<br />
senior positions in major international<br />
corporations.<br />
Mr. Ross has an Honors degree in<br />
Economics and an M.B.A. from<br />
Wilfrid Laurier University and has<br />
taught material management courses<br />
at local community colleges. He is a<br />
member of Supply Chain & <strong>Logistics</strong><br />
Canada and the Council of <strong>Logistics</strong><br />
Management.<br />
PAUL RAGAN has been involved in<br />
the North American logistics industry<br />
for over 25 years. From his roots in<br />
Western Canada to responsibility for<br />
distribution and transportation for<br />
one of Canada's leading retailers. He<br />
also held executive positions in the<br />
3PL sector withLivingston and as the<br />
President of Burnham and Nadiscorp<br />
<strong>Logistics</strong>. In 2002 Mr. Ragan founded<br />
Ragan Enterprises Inc. a consulting<br />
firm specializing in mergers and<br />
acquisitions in the logistics and transportation<br />
marketplace.<br />
Ideas for Leadership in <strong>Logistics</strong><br />
LQ<br />
<strong>Logistics</strong><strong>Quarterly</strong>.com<br />
Volume 9 Issue 3/4<br />
CO-PUBLISHER & EDITOR<br />
Fred Moody<br />
fmoody@<strong>Logistics</strong><strong>Quarterly</strong>.com<br />
PUBLISHER<br />
Martin White<br />
mwhite@<strong>Logistics</strong><strong>Quarterly</strong>.com<br />
CPLI PRESIDENT &<br />
EDITORIAL DIRECTOR<br />
Victor Deyglio<br />
vdeyglio@loginstitute.ca<br />
CREATIVE DIRECTOR<br />
Craig Allen<br />
callen@<strong>Logistics</strong><strong>Quarterly</strong>.com<br />
SALES & MARKETING<br />
Chris Kastein<br />
Sales Manager<br />
ckastein@<strong>Logistics</strong><strong>Quarterly</strong>.com<br />
(416) 407-3856<br />
CIRCULATION<br />
<strong>Logistics</strong> <strong>Quarterly</strong> (ISSN 1488-3309)<br />
ADVERTISING<br />
Fred Moody,<br />
LQ<br />
2 Bloor Street W., Suite 100, Box 473,<br />
Toronto, Ontario, M4W 3E2,<br />
Telephone: (416) 461-8355<br />
Toll Free: 1-800-843-1687<br />
Fax: (416) 465-7832<br />
Email: fmoody@<strong>Logistics</strong><strong>Quarterly</strong>.com<br />
THE LOGISTICS<br />
INSTITUTE<br />
160 John Street, Suite 200<br />
Toronto, Ontario M5E 2E5<br />
<strong>Logistics</strong> <strong>Quarterly</strong> (LQ)<br />
(ISSN 1488-3309)<br />
is published six times annually by<br />
Elefant Enterprise Communications<br />
Inc. (EECI) LQ is written<br />
for professionals in logistics.<br />
Subscription Services at:<br />
www.<strong>Logistics</strong><strong>Quarterly</strong>.com<br />
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Agreement Number: 40032602.<br />
CANADIAN POSTMASTER: send<br />
subscription orders, address change<br />
notices and undeliverable copies to<br />
LQ, 2 Bloor Street West,<br />
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Toronto, Ontario, Canada<br />
M4W 3E2<br />
STATEMENT OF OWNERSHIP,<br />
MANAGEMENT AND CIRCULATION<br />
EDITORIAL POLICY<br />
The opinions expressed in this<br />
publication do not necessarily reflect<br />
the policy of The <strong>Logistics</strong> Institute or<br />
Elefant Enterprise Communications<br />
Inc. (EECI). The editors reserve<br />
the right to select and edit material<br />
submitted for publication. Not<br />
responsible for unsolicited material.<br />
EECI is a Toronto-based corporation<br />
and publisher. LQ is wholly owned<br />
and operated by EECI. All rights<br />
reserved © by Elefant Enterprise<br />
Communications Inc. 2003.<br />
Reproduction without written<br />
permission of the publisher is forbidden.<br />
LQ welcomes your comments, letters<br />
to the editor, or written submissions<br />
for consideration. (LQ is available<br />
on-line at: www.<strong>Logistics</strong><strong>Quarterly</strong>.com)<br />
LQ ADVISORY BOARD<br />
Mike Bernos<br />
Senior Manager, Corporate<br />
Communications,<br />
TNT <strong>Logistics</strong> North America<br />
David J. Closs<br />
Department of Marketing and<br />
Supply Chain Management,<br />
Michigan State University<br />
Jim Davidson<br />
Vice President,<br />
iWheels <strong>Logistics</strong><br />
Russ J. Doak<br />
Director of Global Warehousing,<br />
CREO<br />
Jim Ellis<br />
Senior Manager,<br />
BearingPoint LP.<br />
David Faoro<br />
Director Transportation,<br />
Unisource Canada Inc.<br />
John Ferguson<br />
Vice President,<br />
Sales and Marketing,<br />
PBB<br />
Sarah Friesen<br />
Director,<br />
Supply Chain Services<br />
and Biomedical Engineering,<br />
Sunnybrook & Women’s<br />
College Health Sciences Centre<br />
Benjamin Gordon<br />
Managing Director,<br />
BG Strategic Advisors<br />
Joe Grubic<br />
Senior Manager,<br />
Alliance/Network Management,<br />
Nortel Networks Global <strong>Logistics</strong><br />
Rob Hamilton<br />
Planning, Timing &<br />
Control Manager,<br />
DaimlerChrysler<br />
George Kuhn<br />
Executive Director,<br />
CIFFA<br />
Pierre Massicotte<br />
Vice President Supply Chain,<br />
L’Oréal<br />
Mark Morrison,<br />
Senior Vice President of<br />
Business Development,<br />
TNT North America<br />
Tom Nightingale<br />
Vice President,<br />
Corporate Marketing,<br />
Schneider National, Inc.<br />
Robert Novack<br />
Associate Professor of<br />
Business <strong>Logistics</strong>,<br />
Department of<br />
Business <strong>Logistics</strong>,<br />
Penn State University<br />
Stuart Penman<br />
Vice President of <strong>Logistics</strong><br />
Acklands-Grainger Inc.<br />
Jason Read<br />
Partner,<br />
3PL Links Inc.<br />
Eric Dewey<br />
Vice President<br />
Schenker of Canada Ltd.<br />
Kurt M. Ritcey<br />
Partner,<br />
Deloitte Consulting<br />
Larry Rodo<br />
Senior Vice President,<br />
Sales and Marketing,<br />
Nadiscorp <strong>Logistics</strong> Inc.<br />
Nicholas Seiersen<br />
Senior Manager,<br />
BearingPoint LP.<br />
Michael Snedden<br />
Manager of<br />
Distribution Operations,<br />
IBM-Canada Ltd.